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I have never had a bad experience placing an order with Radwell. Everyone is always very pleasant and upbeat.
CAROLYN CARLSON - 07/03/2019
It was a great experience, fast response, professional service, fast shipping. Excellent service.
OMER ILER - 03/09/2019
Matt Cranney and Ryan Batdorf are very helpful and very nice and very polite. Cannot say that about every company we do business with these days. Scale of 1 – 10 you would receive a 15….
ANONYMOUS - 17/10/2017
Very small order...service could not be better. Thanks
LEE HUGHES - 06/02/2019
Great help on what has been a hard to get item at a great price.
ROGER ANDERSON - 05/06/2018
Jeff was on point and got me what I needed, and off the phone very quickly.
Wade Smyrl - 05/06/2019
Thank you for the sweet treats you send with my orders!
David López - 03/07/2019
Original shipment was damaged. Natalia ( customer service coordinator ) deserves recognition for her pleasant manner, professionalism, and her timeliness in solving this issue. She is a great face for your company.
NICK OSWALD - 17/05/2018
Great bunch of professionals to work with! Thank You Frank
FRANK CLEMENTS - 03/01/2019
We received the replacement screen we ordered for our unit and although it is great the best part is finding the gum and candies packaged with it. Thank you Radwell for going the extra mile on customer service. Thank you.
ANONYMOUS - 22/08/2019
Thank you for the excellent help I received from Ryan and the fast service with good pricing.
DON COLLINS - 25/05/2018
Eduardo rated us excellent in all three areas - Pricing, Salesperson, and Promptness
Eduardo Alvarado - 05/06/2018
Carl gave Radwell an "Excellent" rating in 3 out of 3 areas!
Carl Johnson - 02/05/2018
I've had great service so far. Keep up the good work.
Website Guest Checkout - 07/03/2018
Love finding those never used surplus items in stock!
GABRIEL SAENC - 31/05/2019
Hands down the BEST Customer Service that I have experienced in many years! Thank You!!
c. Riel - 01/03/2018
Good fast service!
I am very pleased to have found the proper parts. Eric made this transaction very easy. Job well done- Excellent in all categories of service.
DAN GREEN - 08/03/2019
Kyle was very quick with my quote response and any other questions I had. I appreciate the quick service! Thank you.
Kellen is my normal contact, and he is great! Extremely prompt, which means a lot to us. Also very good at problem solving when we have an issue finding correct part. I commend him highly for excellent performance & customer service.
SUSAN PEGRAM - 15/03/2018
Oscar was very helpful and provided me with all the assistance I needed quickly. djofre
Thank you to my salesperson Eric!
Albert Birks - 13/07/2018
Just a nice experience all around.
Jeff Malosiecki - 29/11/2018
The entire process of working with Radwell has been fantastic. Excellent company to work with and I will definitely be back if I need your services in the future.
GREG DOSSER - 21/02/2019
Great Job on my order! Thank you Lauren
BART POTTER - 21/08/2019
Glad I found you!
WAYNE GOUGH - 12/03/2018
I want to let you know that Christopher W went out of his way to make sure a shipment that had to be in Anchorage on Saturday happened even though it was after hours in New Jersey. Due to his exceptional customer service I will make sure that I come back. Thank you !
DANNY CLARK - 06/07/2018
me gusto el tiempo de respuesta de mi solicitud!- I am pleased with the response time!
Luis A Jimenez Moguel - 30/08/2018
Daniel was great and very helpful in finding the part I needed to order.
Sean Bailey - 11/07/2018
Great response time ! Thank you Stacy
DON THOMAS - 17/04/2018
You serve an important service to companies like ours that support our legacy designs, while we attempt to move our customers into the future. Thanks!
Good products with great service!
This response is in regard to a warranty return and refund due to damaged product. The Customer Service I received was exemplary. Prompt, best possible resolution.
Greg Newkirk - 18/06/2019
The service writer was very helpful and prompt.
STEVE TANNER - 08/03/2018
Everyone I talked with were very polite and knowledgeable. They handled my needs quickly and professionally. I will definitely recommend them to others in the future.
Josh Perkins - 27/04/2018
Everything was excellent!
Manuel Rocha García - 29/01/2018
Our sales rep Steven was great. He answered all of our questions, was attentive and, responded quickly!
Theresa Racho - 02/03/2018
Good people!
CHRIS SWANN - 30/04/2018
Yesterday I contacted your Customer Satisfaction group about a purchase my company made that we are having issues with. I spoke to Natasha to help me solve the issue. Not knowing my company used a third party to purchase the item. Natasha handled herself well and represented Radwell well. In the end we found a solution that worked well for my company. Her patience with me didn't go un-noticed and she is a valuable employee for Radwell.
ANONYMOUS - 13/08/2019
Tim rated us "Excellent" in the areas of prompt service, pricing, and helpfulness of his salesperson!
Tim Carteaux - 31/10/2018
Both people I usually work with are excellent!. They are TJ r and Zach.
Quick response and quote receipt for order by calling Customer Service.
Pete Walsh - 07/06/2018
We have purchased from Radwell/PLC Center in the past and it is always a pleasure. They are polite, efficient and respectful. Thank you for such great service.
JUDITH HAMILTON - 03/05/2019
We had a machine down and every day it is down, we lose money. Eric went above and beyond to find our part and get it shipped to arrive next day!
Melissa Mcallister - 03/09/2019
Hana is very polite and efficient. Excellent customer service!!
CONNIE WARREN - 14/06/2019
Keep up the good Work!
PALMER SKAALAND - 29/03/2018
An "Excellent" rating was given by Roberto @ Regal Beloit, in the areas of pricing- promptness and sales help,
ROBERTO BADILLO - 23/01/2019
Michelle gave us an "excellent " rating in all areas: Promptness - Pricing- and Salesperson
Michelle Perez - 27/08/2019
Extremely professional staff. Adam was very helpful. Items were shipped quickly and were packaged well
ANONYMOUS - 30/05/2018
Excellent response time!
AMANDA ANDRADE - 16/04/2018
Fred rated us excellent in promptness and good in the fields of pricing and sales representative. He also had some suggestions concerning special instructions..
Freddie Tercero - 27/03/2019
LaToya did a great job providing me information regarding my order in a prompt manner. Very responsive and knowledgeable
Vanessa Plasencia - 20/05/2019
I was not familiar with Radwell and could not place my order on the first try. I called the 800 # and was connected with Eric. He was attentive and created our account and order was completed. Outstanding customer service Eric!
M ANGIE HUTCHINS - 04/09/2019
Just a quick note to let you know how pleased we were with the level of customer service we received at Radwell. Without exception, each communication was very quickly responded to, solutions were offered and problems solved. Hats off to Allisson, Tina and Sydney. Sincerely, Monica
ANONYMOUS - 20/04/2019
Chelsea was excellent, I greatly appreciated her prompt service.
Kirk Johnson - 07/06/2019
Mike rated us Excellent in all categories!
MIKE BAILEY - 17/04/2019
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