Feedback
You are the best. ?? I enjoy working with you.
JAYESH M. - 12/17/2024
Eric was a pleasure to deal with and everything couldn’t have gone better. Well done!
BRIAN K. - 12/17/2024
5 STARS!!
JOHN H. - 12/16/2024
Arrived on time and as expected.
GOOGLE_REVIEW - 12/16/2024
Part was received on time and worked well!
JOE M. - 12/16/2024
5 STARS!
JOE S. - 12/16/2024
I want to express my immense gratitude to our Acct. Rep, Zachary S, for his outstanding service. Zach has always been reliable, attentive, agreeable and transparent. He has proven time & again that we can depend on him for help, in any circumstances, no matter how urgent or complicated. It's easy to do business with people that are willing to meet in the middle; but it's truly a pleasure to do business with someone who will have my back when I need a lifeline. Zach is someone I know I can always count on & trust. That's more than I could ever expect, or ask for - and for that, my appreciation is immeasurable!
STEPHANIE R. - 12/13/2024
Thanks again for you help with this, Ricky. You’re a really great customer service representative.
MAE M. - 12/12/2024
I just wanted to let you know that we had received our PLC back from Radwell this morning. I immediately reinstalled the PLC into our equipment and it is now fully functional! I would like to thank you and your team once again for your amazing customer service and your quick response! You have gotten our team out of hot water, and I am very grateful. Thanks again, and I hope you have a great rest of your week!
MATT M. - 12/11/2024
I just wanted to share some incredible effort displayed by Lauren W on Sunday night. I called in on a rush ticket from a potentially a big customer( Novelis) and I was able to speak with Lauren as she was driving to deliver a part to a carrier, she took my call and offered to speak to my customer to get things started, as it turned out we were able to take great care of the customer on early Monday morning. So often we only focus on negative things, I just think this is a perfect example of can-do attitude and Radwell mentality that we need more of.
I have been on communication with the management team at Novelis and they are really impressed with our response to them which is going to help in my building a great partnership there. Please take moment to say thanks or great job to Lauren when you get the chance.
MATT M. - 12/11/2024
Quality parts great customer service and fast shipping
GOOGLE_REVIEW - 12/9/2024
5 STARS!
GOOGLE_REVIEW - 12/9/2024
Excellent company, with a lot of material in stock, everything you can imagine in electricity and electronics and even hydraulics. A very good deal and even the material is of very good quality...I already know where I have to look first before going somewhere else.
GOOGLE_REVIEW - 12/9/2024
5 STARS!
METRO G. - 12/9/2024
5 STARS!
GOOGLE_REVIEW - 12/9/2024
Very user friendly.
GOOGLE_REVIEW - 12/9/2024
5 STARS!
GOOGLE_REVIEW - 12/9/2024
Exactly what I ordered, and arrived sooner than expected.
GOOGLE_REVIEW - 12/9/2024
I wanted to thank you all for getting motor repair turned around so quickly! It was a success and the machine is back up and running. I am pleased to now know where I can go for top shelf electronics repair! Great job!
KEVIN R. - 12/6/2024
Excellent parts service. Customer service is excellent and helpful. Parts always arrive as promised and the condition described.
GOOGLE_REVIEW - 12/6/2024
5 STARS!
GOOGLE_REVIEW - 12/6/2024
Real easy!
GOOGLE_REVIEW - 12/6/2024
I like their web, their service; fast communication, fast shipping, good product specs and description.
GOOGLE_REVIEW - 12/6/2024
You guys are the MAN!!
DAVID J. - 12/6/2024
You are awesome.
LYNDA G. - 12/6/2024
5 STARS!
JAMES S. - 12/5/2024
Our saw is up and running. I wanted to thank you both for your support through this. Both of you are true examples of what customer support should be.
Deven, one of our mechanics Jamie Pelzman commented on how helpful you were on the phone and each time I called or emailed you either helped or directed me to the correct person.
Kevin, you were knowledgeable and patient as we worked through our issue of getting the servo drives to power on. Our head of facility and one of our mechanics that spoke with you the last couple of days
commented on how knowledgeable you were and easy to work with.
Thanks to the whole Radwell organization for getting the parts processed in a timely manner. It was great you were able to get us quality parts out the day before Thanksgiving.
DAVE D. - 12/5/2024
Product was received quickly. Really enjoyed the tootsie rolls! Nice touch
DOROTHY M. - 12/3/2024
Thx for fast service and delivery.
GOOGLE_REVIEW - 12/3/2024
5 STARS!
GOOGLE_REVIEW - 12/3/2024
Excellent service, delivered on time, (love the candies)
GOOGLE_REVIEW - 12/3/2024
Thank you again for your help with this order. You are a lifesaver!
JENNA F. - 12/3/2024
This was my first experience with shopping online with Radwell.com and it went very smoothly. Website was easy to use. Item arrive well packaged and was delivered in a very timely manner. Invoice was received in a very timely manner as well. Definitely will do business with Radwell again.
GOOGLE_REVIEW - 12/2/2024
5 STARS!
GOOGLE_REVIEW - 12/2/2024
Awesome service
GOOGLE_REVIEW - 12/2/2024
Got what I needed fast.
GOOGLE_REVIEW - 11/29/2024
5 STARS!
MARK C. - 11/29/2024
5 STARS!!
GOOGLE_REVIEW - 11/29/2024
Online ordering was easy, package arrived when expected, and packaging was excellent.
GOOGLE_REVIEW - 11/29/2024
Have lots to choose from!
GOOGLE_REVIEW - 11/29/2024
Thank you for taking care of this so quickly.
LYNN W. - 11/27/2024
We appreciate all the hard work and effort that have been put in place with the excellent customer service.
DENNIS S. - 11/27/2024
I want to thank your technician Ron P for repairing my Fisher studio standard amplifier it now sounds like I remember it. Awesome! nice job. I believe he went above and beyond and I am very grateful.
GRANT H. - 11/26/2024
5 STARS!!
GOOGLE_REVIEW - 11/22/2024
Part was accurate and worked perfectly!
GOOGLE_REVIEW - 11/22/2024
What I needed and very fast
GOOGLE_REVIEW - 11/22/2024
I just wanted to let you know that I have been a Radwell customer for over 25 years dealing directly with your service and sales team and in particular Ivan Dyer. Over the years I have reached out to Ivan in regards to parts identification,research and availability and Ivan has always pulled through for me, I would like to showcase Ivans commitment to his customer service, which reflects the Radwell mission statement, two Sundays ago November 3, I was notified that we had a failed registration photo eye and we would not be able to operate that Monday November 4 morning. At 9:45am that Sunday morning I reached out to Ivan with the photo eye information and inquired if Radwell supports and stocks this Item. Ivan reached out to me a short time later and between some texting had informed me that Radwell does stock this item, Ivan also informed me of the additional cost to open up facility and instructions on how to pick it up, by 2pm that Sunday i had photo eye in hand and was able to install it, Ivan's above and beyond efforts on this day alone saved my company 120K versus waiting until Monday morning to get this eye. I want to thank Ivan and Radwell for the continued support over the years, and i look forward to the continued working relationships.
ANTHONY G. - 11/19/2024
Please pass on my great appreciation for all the help Kellen Peter has provided me and my company over the last 5 or so years. He is always very prompt with getting back quotes or handling questions or concerns. If needed he is happy to do research to help get the answers I have asked in the past. Having someone willing to go the extra step to make sure I get what I need and in a timely manner is huge for someone like me as I hate having to micro-manage my parts purchasing. I ask for a quote, I get it and I send in a PO. A couple days later I should get a box with what I ordered and that is what Kellen has provided for years now.
JEFF W. - 11/13/2024
I always judge a salesperson by how quickly they react to a rush order, and their response time in general. Kaitlin has always been excellent, and I want you to know that you are excellent as well, Brianna. Thanks for your efficiency and quick response.
EUGENE P. - 11/12/2024
5 STARS!
GOOGLE_REVIEW - 11/6/2024
Fast delivery and as promised
GOOGLE_REVIEW - 11/6/2024
5 STARS!!
WAIAKEA P. - 11/6/2024
Quick, easy, responsive and excellent in every way!
GOOGLE_REVIEW - 11/4/2024
I found what I couldn't find anywhere else
HELEN D. - 11/4/2024
5 STARS!
GOOGLE_REVIEW - 11/4/2024
We installed that PanelView this morning and I am so impressed with how nice and bright it is! I have bought a couple of them over the past couple of years on eBay and they were so dark and dirty. This one is so nice.
Thanks for doing such a great job getting it prepped and shipped out. It was worth the wait.
BOB M. - 10/29/2024
Thank you for Great customer service, Traci was very patient, kind and extremely helpful.
ANONYMOUS - 10/29/2024
You guys are awesome
MARISSA W. - 10/24/2024
You came to my mind because I was speaking with someone about good vendors.
I want you to know that you are and always have been the best vendor that I worked with.
I appreciate the respect and the hard work that you have done for me in the past and what you have done in my current position.
CHAD R. - 10/23/2024
I never go out of my way to leave reviews. But Radwell has been splendid with us regardless the size of the orders Steady clear and consistent communication. Great company
GOOGLE_REVIEW - 10/23/2024
Easy to deal with!
GOOGLE_REVIEW - 10/23/2024
5 STARS!!!
GOOGLE_REVIEW - 10/23/2024
Radwell is really helping us ion a tight spot, getting items that other vendors have issues getting. I appreciate you and the vendors I come in contact with.
ANTHONY C. - 10/23/2024
Always good customer service and prompt recent of orders!
GOOGLE_REVIEW - 10/22/2024
5 STARS!
GOOGLE_REVIEW - 10/22/2024
Great service every time, no matter what.
GOOGLE_REVIEW - 10/22/2024
I just wanted to take a moment to share my recent experience with your company and how extremely pleasing it was to have someone like Stacy in my corner.
Thursday evening our company had an obsolete breaker go out, shutting down our entire plant. It was around 7:30 p.m. I began to search the internet for this breaker I needed. I made phone call after phone call. No one was answering or returning my call. By this time it was 9:30 pm. I needed a miracle, and that’s exactly what I got when I stumbled upon the Radwell emergency phone number. A lady answered, and asked how she could help. I told her what I needed, and explained that our plant was shut down. Stacy immediately made my problem, her problem! She worked tirelessly through the night and into the early morning. At 1:30 am she found exactly what I needed, and on top of that she found it within driving distance of me! By 8:45 am, I was back on the road with this obsolete breaker. 3 hour drive, and power was back on by noon!!! Her relentless effort, over a $6800 part, saved our company close to $50k in down time. The quickest I could have had this part shipped to me from any other company would have been a Monday delivery. We ran a half day shift Saturday, catching up completely, and were able to keep ALL of our orders 100% “on-time!” On-time deliver may not mean that much to a lot of companies, but it is something that our company was built on. We take pride in it! It’s something we, as a company, hang our hat on, and because of Ms. Stacy, that hat hangs high!
I wanted to say thank you Radwell, but a special thank you to the amazing Stacy! She just earned my business. We have 4 plants total and I will definitely be reaching out to Ms. Stacy for future needs.
MARK A. - 10/22/2024
5 STARS!
GOOGLE_REVIEW - 10/18/2024
Fast shipping; correct item; well-packaged to protect item. Very pleased!
HEATHER R. - 10/18/2024
It was a good shopping experience
GOOGLE_REVIEW - 10/18/2024
5 STARS!!
GOOGLE_REVIEW - 10/18/2024
5 STARS!!
GOOGLE_REVIEW - 10/16/2024
Correct part and delivered ahead of predicted arrival date.
JOSEPH B. - 10/16/2024
It was what i needed when i needed it! Radwell is great for hard to find parts and replacement parts..
GOOGLE_REVIEW - 10/16/2024
Thank you for the prompt assistance.
BRYAN L. - 10/14/2024
Radwell has been a huge partner for us!
We usually are able to find what we need online and can purchase from there, but for the situations we need more help, you all have been amazing.
MINA S. - 10/14/2024
Lucy, you are the best!
FRANK K. - 10/14/2024
Maurice K is awesome, thanks so much for the great service!!
WEBSITE G. C. - 10/14/2024
My name is Brian and I am the Director of Automation for Plastic Express. I have used Radwell dozens and dozens of times throughout my careers as an integrator. Radwell has really pulled me through in the past when I was in a bind but nothing nearly as positive as I experienced this AM with Linda. I was called unexpectedly from Houston to Edison New Jersey yesterday. I ordered a couple of analog modules and they were supposed to be delivered this morning. Not sure what happened but the modules never made it to the airport. I called this morning and had the pleasure of speaking with Linda. I told her I was nauseous over this because the plant was down. She was calm, professional, and she was able to locate a couple of the modules that I needed at your New Jersey warehouse, which I was able to drive to. Rarely do we hear when we’re doing things right. I want to tell you that I will not use another company if Radwell has the parts in the future. And it is all because of Linda. She was phenomenal.
BRIAN N. - 10/14/2024
Excellent service. Our partner (Refresco) is amazed with the service provided by you.
ASHLEY H. - 10/11/2024
Had the part I was looking for at a good price and comes with a 2 year warranty
ROBERT W. - 10/9/2024
5 STARS!
GOOGLE_REVIEW - 10/9/2024
I’m the one who should be thankful for Radwell having the difficult to find items that I am unable to locate through anyone else, and not only do you have the hard to find item but you have them at great prices with a good turnaround time from order to delivery of the parts we so desperately need. It is largely due to vendors like Radwell and knowledge of where to go and what to do when parts are needed today, unique items, difficult to find items, items we need that may have been discontinued, etc. where Radwell continuously saves the day for us.
I appreciate having you in our corner!
In fact, today I have a long list of items that were requested that I haven’t found that are normally carried by other vendors but are unavailable for various reasons. My next step is to check Radwell for these items because you simply have the things we need that I can’t get elsewhere.
CONOR S. - 10/8/2024
Thanks for your help, time and dedication.
MARCUS R. - 10/8/2024
I had a great experience. Judith J was very helpful in getting me a lost receipt for my expense reporting. Thank you!
JOHN R. - 10/8/2024
Thank you very much for reaching out! That’s GREAT customer service, right there! Bravo!
JOE B. - 10/3/2024
I received it this morning. Thank you for fixing this issue so quickly!
SEAN E. - 10/3/2024
You’re amazing, thank you so much.
LORI N. - 10/3/2024
Professional company to say the least!
STEVEN K. - 10/2/2024
Wonderful. They had parts I needed for a repair job I could not find anywhere else.
GOOGLE_REVIEW - 10/2/2024
Easy to order and fast shipping!
GOOGLE_REVIEW - 10/2/2024
You’re amazing, thank you so much.
LORI N. - 10/1/2024
Purchase was easy, parts arrived in good time, and it were the correct parts
GOOGLE_REVIEW - 9/30/2024
Epic customer service, had an issue with a part and the resolution and response was incredible. Highly recommend them for epically hard to find parts.
BRADLEY P. - 9/30/2024
5 STARS!
GOOGLE_REVIEW - 9/30/2024
I just wanted to tell you that Kyle was very helpful even though it was only one small item he was willing to look through files or ask someone else. He spent a lot of time trying to find this information for me. It is very rare these days for someone to spend time looking for a small dollar item. It would have been easier for him to say I don’t have enough information to find it and hang up the phone. I just want to let you know he did a fantastic job.
DICK W. - 9/27/2024
We look forward to many years of business with your company!
DARRIN N. - 9/27/2024
Thank you, Lucy. I do want to clarify that I was very happy with the order otherwise and hope to use Radwell for future needs.
JEREMY N. - 9/27/2024
You ROCK!!! thanks so much!!
KATIE C. - 9/27/2024
we all here want to thank you for your great support in regards the repair of Yaskawa Servo Drive Model: CACR.
The machine is up and running and so far so good!
We will be in contact and requiring your service when we need FANUC or Yaskawa parts/repair.
POLO R. - 9/27/2024
5 STARS!
GOOGLE_REVIEW - 9/25/2024
You are awesome Kassy! Thank you very much!!
MARCO S. - 9/25/2024
The items (relays) as described and arrived quickly. Excellent service.
GOOGLE_REVIEW - 9/25/2024
5 STARS!
GOOGLE_REVIEW - 9/24/2024
Our shopping experience was awesome. Radwell had what we needed and shipped the items extremely quickly. items arrived as described and are already at work.
GOOGLE_REVIEW - 9/24/2024
Thank you. You all have been awesome here lately.
SANDRA S. - 9/24/2024
You have been very helpful, thank you so much.
DENNIS T. - 9/24/2024
5 STARS!!
GOOGLE_REVIEW - 9/24/2024
Good job Radwell
GOOGLE_REVIEW - 9/24/2024
They had what I needed at a reasonable cost and delivery was as promised!
JOHN S. - 9/23/2024
5 STARS!
DONALD D. - 9/23/2024
I can always find parts here that I have trouble finding elsewhere and they ship really quick.
GOOGLE_REVIEW - 9/23/2024
I can’t thank you enough!! Really appreciate it.
LEITH S. - 9/23/2024
Deanna has been excellent to work with. Very professional always sends quotes back with in the hour. Unless she has to wait on another vendor.
BILL N. - 9/23/2024
5 STARS!
STAS N. - 9/20/2024
Easy to find the parts I needed and get them ordered. Delivery was on time as promised.
GOOGLE_REVIEW - 9/20/2024
5 STARS!
GOOGLE_REVIEW - 9/20/2024
I just have to say THANK YOU, for introducing me to Hana!! She is a firecracker!! Thanks!!
LAURA D. - 9/18/2024
Excellent product!
GOOGLE_REVIEW - 9/18/2024
5 STARS!
JOEY F. - 9/18/2024
5 STARS!
GOOGLE_REVIEW - 9/18/2024
Radwell has a huge selection of new a refurbished parts. Always easy to find what I'm looking for. Definitely one of my best suppliers.
GOOGLE_REVIEW - 9/18/2024
5 STARS!
GOOGLE_REVIEW - 9/17/2024
Awesome and fast delivery
GOOGLE_REVIEW - 9/17/2024
5 STARS!
GOOGLE_REVIEW - 9/17/2024
Ordered Saturday picked cheapest shipping since I am in rural AK. Was told would get it on the 10th or 15th . Was delivered on the 2nd.
GOOGLE_REVIEW - 9/17/2024
Quick response and received it earlier than expected
GOOGLE_REVIEW - 9/17/2024
5 STARS!!
TERESA B. - 9/17/2024
5 STARS!!
GOOGLE_REVIEW - 9/17/2024
5 STARS!!
GOOGLE_REVIEW - 9/16/2024
Order was quickly delivered and accurate.
GOOGLE_REVIEW - 9/16/2024
We are always happy with our purchases from Radwell. Thank you.
GOOGLE_REVIEW - 9/16/2024
5 STARS!
GOOGLE_REVIEW - 9/16/2024
We received the Go Switches. Thanks for your help with this order. Customer was very happy.
JAY D. - 9/16/2024
Want to let you know that Brian G was EXTREMELY helpful getting this order placed! It was greatly appreciated! This is great customer service!
JEFF L. - 9/16/2024
I received the correct parts yesterday evening. Thank you for making this right.
DANIEL G. - 9/16/2024
The products were exactly as described in the description, and was delivered quickly and thoughtfully.
RICK H. - 9/13/2024
5 STARS!
GOOGLE_REVIEW - 9/13/2024
Good people!
GOOGLE_REVIEW - 9/13/2024
Exactly what we needed with quick delivery.
GOOGLE_REVIEW - 9/13/2024
Part was exactly as described and in perfect working order. Will definitely order from them again. Shipping was quicker than expected.
GOOGLE_REVIEW - 9/13/2024
5 STARS!!
TRAVIS R. - 9/13/2024
Awesome, thanks for the quick response.
BILLY L. - 9/12/2024
5 STARS!
GOOGLE_REVIEW - 9/12/2024
Very easy to navigate website for the parts I was looking for and as a first time buyer the procedure was very easy. Thank you for the good service!
GOOGLE_REVIEW - 9/12/2024
5 STARS!!
GOOGLE_REVIEW - 9/12/2024
Very good experience with this company. Order placement was easy, shipping was on time and the order was received with no problem.
GOOGLE_REVIEW - 9/12/2024
This was an awesome experience! Right part right price and extremely fast shipping with a bonus in the package! Thanks again!
PAUL - 9/12/2024
Easy to order from. They haven't disappointed me yet.
LESTER M. - 9/12/2024
Quick and EASY!!
GOOGLE_REVIEW - 9/12/2024
Thank you for the quick resolution. Really appreciate it.
BENJAMIN M. - 9/12/2024
Hey Team Radwell, I just told this to Arianna but I just wanted to share this with all of you. Just a huge thank you from Team ARH, we appreciate all the hard work, the follow-up from Arianna calling when she said she was going too and the rest of the team in getting this out to us. We really needed this in a bad way. So thank you all and we will always recommend and tell everyone of our great experience.
SAL S. - 9/11/2024
Good job and we appreciate you!
CHERYL B. - 9/11/2024
5 STARS!
GOOGLE_REVIEW - 9/10/2024
Muy buen servicio de entrega, el articulo que compre llego muy rapido.
RODOLGO U. - 9/10/2024
5 STARS!!
GOOGLE_REVIEW - 9/10/2024
I like your service!
GOOGLE_REVIEW - 9/10/2024
Product delivered as advertised.
THOMAS K. - 9/10/2024
Thanks for ALL of your assistance Christina!
We look forward to working with you again!
DAVE B. - 9/9/2024
I can't thank you enough for your assistance with our recent actuator problem. I wanted you to know how much we appreciate how you handled our situation. When one solution didn't work (repair), you tried to direct us to a different solution (replace). When a replacement wasn't available, you helped us to get our broken part back to us so we could at least hold everything in place. In the end, Radwell couldn't help us with either repair or replacement, but I will never forget the experience! Your professionalism, knowledge, attention to detail, follow through, kindness, and stick with it approach helped us to navigate the process with ease. Your energy, proactive problem solving, communication, empathy, commitment to serving the customer, and willingness to go above and beyond are greatly appreciated!!! You are an amazing representative for the company!! You and Radwell clearly set the bar higher than most companies! Thank you so much again!!!
JENNIFER J. - 9/9/2024
I appreciate what you do for us.
GARY B. - 9/9/2024
I was unable to order online due to the way our corporate card is set up. However, Allison was fantastic and we had the order completed in less than 5 minutes. I received order confirmation a few minutes later. This morning, I have the tracking information. The entire process was easy. due to Allison.
KEN C. - 9/6/2024
5 STARS!!
GOOGLE_REVIEW - 9/5/2024
Quick shipping, and great pricing!!!!
GOOGLE_REVIEW - 9/5/2024
Couldn't ask for more well taken care of.
GOOGLE_REVIEW - 9/5/2024
Everything was on time and the product was in good condition
GOOGLE_REVIEW - 9/5/2024
5 Stars!
JOHNNY D. - 9/5/2024
Very smooth. Exact description of item, intuitive checkout, great communication on expected shipping/delivery estimate, well packaged, and quick arrival. Smooth.
GOOGLE_REVIEW - 9/5/2024
Fast and easy checkout. Fast shipment and delivery!
GOOGLE_REVIEW - 9/5/2024
5 STARS!!
GOOGLE_REVIEW - 9/5/2024
Had the OEM pieces I needed, fast shipping and great communication.
GOOGLE_REVIEW - 9/5/2024
Thank you very much, I was just talking you up to the plant manager down in Naples, saying how you can get me almost anything I need and how responsive you are.
JOSH W. - 9/5/2024
Anaya was a pleasure to work with and amazing to talk to on the phone.
SOREN R. - 9/5/2024
5 STARS!!
GOOGLE_REVIEW - 9/4/2024
Had the OEM pieces I needed, fast shipping and great communication.
GOOGLE_REVIEW - 9/4/2024
As described. Thanks!
GOOGLE_REVIEW - 9/4/2024
Thank you Morgan, that’s what I call awesome customer service!
SUSAN G. - 9/3/2024
Thank you so much for taking my call and recognizing the URGENCY of this request. Your initiative to ensure this RUSH REPLACEMENT part is delivered to us tomorrow morning has been exceptional!
We appreciate your excellent customer support efforts and do hope you have a nice day.
KIM H. - 9/3/2024
Thanks, Niosha for your speedy response.
DENIECE P. - 9/3/2024
5 STARS!
GOOGLE_REVIEW - 8/27/2024
As described. Thanks
GOOGLE_REVIEW - 8/27/2024
5 STARS!!
MICHAEL B. - 8/27/2024
Got what I needed in a timely manner. Thank you.
GOOGLE_REVIEW - 8/27/2024
Great product and fast shipping!
GOOGLE_REVIEW - 8/27/2024
Radwell Rocks!
GILDA A. - 8/26/2024
Jon at Radwell was extremely easy to work with and got out a NDA Early AM for me even though it was past the cutoff time without an after hours fee.
ERIKA F. - 8/21/2024
Thank you guys for the great work you all do for us
JUAN G. - 8/21/2024
Thanks for ALL of your assistance Christina!
We look forward to working with you again!
DAVID B. - 8/21/2024
Great!
GOOGLE_REVIEW - 8/19/2024
Perfect. Thanks
GOOGLE_REVIEW - 8/19/2024
Just to let you know that we received the repaired unit and it is working fine. Please pass on the word that it is nice to work with a company cares about quality and customer service.
DAVE R. - 8/19/2024
Thank you so much for getting this order out yesterday for delivery today. Our customer is down and getting the parts today is a major relief. Thank you again!
TOMMY M. - 8/14/2024
After hours support and Next Day ordering was perfect extremely appreciated! Thanks Matthew.
GOOGLE_REVIEW - 8/13/2024
5 STARS!!
GOOGLE_REVIEW - 8/13/2024
Great value in a professional doing the customer the best service! Very Pleased
GOOGLE_REVIEW - 8/13/2024
Brianna, Christina thank you for all the help, between you and Christina I think Radwell must hand select each person who is at the top of their respective fields.
Over the last few days we have had some hiccups and The Radwell team has stepped up. The professionalism, willingness and friendly nature from these two young ladies is what all companies should shoot for. I deal with a lot of companies and very very few offer what your team seems to do without effort.
GARRY S. - 8/8/2024
Thank you for the swift help!
ANGEL G. - 8/8/2024
Thank you for your assistance. I really appreciate the great customer service experience.
CORBIN K. - 8/8/2024
5 STARS!!
GOOGLE_REVIEW - 8/6/2024
Radwell often has the parts that are hard to find. pricing is not outrageous and shipping is quick. Thank you!
GOOGLE_REVIEW - 8/6/2024
I just wanted to update you on the panelview 1000 that we had trouble resolving. We received
The correct panelview yesterday with program installed. I connected all corresponding terminals and tested for operation. The results were great. All is working now and I thank you guys for all the help and information provided to get us back up and running.
TEON S. - 8/6/2024
Deven- you rock! Thanks for the speedy response!
MEGAN K. - 8/5/2024
Wow. That is incredible!!!!!!! Amazing. Faith, you have been a huge help. I appreciate it.
KEVIN S. - 8/5/2024
Your Service is the GREATEST I have ever seen.
I called yesterday at 4:55 for a relay needed equipment down. You had it and I said "Ship Next Day," knowing it's no going out till today, Friday. Nope, Wrong. You were able to pull it, pack it, and get it on UPS Thursday. At about 11:00 am this morning, UPS dropped it off at my front door, 690 miles from you. Great Service!
BOB B. - 8/5/2024
I really appreciate all you do.
PAUL L. - 8/1/2024
You are awesome! Thank you
ANN C. - 7/31/2024
Thank you Faith! You were very helpful!
JAMES W. - 7/31/2024
As a result of this experience, Dovell Systems feels valued as a customer of Radwell. And, my customer feels valued, as well - knowing that (thanks to our amazing supplier) we were able & willing to go the extra mile, make exceptions & provide solutions.
STEPHANIE R. - 7/30/2024
Thank you for getting this to us. The solution was a success !
DAVID S. - 7/30/2024
Excellent service!!
GOOGLE_REVIEW - 7/30/2024
5 STARS!!
BRIAN G. - 7/30/2024
They always have what I need regardless of how outdated it is.
GOOGLE_REVIEW - 7/30/2024
Easy ordering process, shipped on time.
GOOGLE_REVIEW - 7/29/2024
Radwell has a good variety of products that most others don't carry. Their website is easy to use, and products are delivered in a timely manner. The employees are friendly and helpful and will respond quickly when asked questions.
GOOGLE_REVIEW - 7/29/2024
5 STARS!!
DYLAN D. - 7/29/2024
Just wanted to say Thank You for the quick delivery and for our candy stash.
BRIDGET S. - 7/25/2024
That was fast and very efficient! Thank you so so much!
SHAWNEE S. - 7/24/2024
Thank you so much for all your help. I will be ordering from your company again because of the customer service that I have received. I just placed a new order for the part you highlighted below. Again thank you for everything.
JASON T. - 7/24/2024
You are awesome at your job Traci!
DARIN A. - 7/24/2024
Thank you so much for going out of your way to send me this invoice. Really appreciated.
JOE C. - 7/24/2024
They were very helpful and product was delivered on time just like they said it would be.
LEE G. - 7/23/2024
5 STARS!
JOSIAH R. - 7/23/2024
I received what I wanted and fast!
GOOGLE_REVIEW - 7/23/2024
Easy to navigate and delivery was on time
GOOGLE_REVIEW - 7/22/2024
I appreciate all your help, I look to do more business with Radwell. I’m very impressed with the level of service!! Not many supplier will answer a call on a weekend. Thank you!
GERARDO C. - 7/22/2024
Extremely impressed with the speed and knowledge base of representative Julia O. A true pleasure to work with. Her ability to find an alternate length of the motor cable I needed was impressive, and I have been in the business for more years than I care to admit. Please extend my accolades to her and know you have a very strong team member in Julia.
TEDDY H. - 7/19/2024
I found Radwell randomly last year when searching for a part, so I am not familiar with everything you have available. Jonathan W has been amazing every time I have contacted him. He is very knowledgeable and even offers alternative solutions that I wouldn't have thought of. We have a very wide range of vehicles and equipment at the airport, a lot of which aren't easy to find parts for. Jonathan has always come through for me, so he is now my first, and usually the only call I need to make. I would love to see what other types of products I can call him for in the future, as well as information about the repair service.
NATALIE P. - 7/19/2024
Great service. Needed some small relay to repair a circuit board on a "Best Cooktop Ventilation Fan". Radwell had 3 of them only needed one. But seeing the fan was over 30 years old. Thought it would hurt to change them all. Radwell packaged everything up for shipping & made sure nothing could get damaged. Even pack a couple of candy's too! Nice touch!
GOOGLE_REVIEW - 7/19/2024
Quick delivery , right parts - unit running like new again . Thanks
GOOGLE_REVIEW - 7/19/2024
I really appreciate the good news and your hard work on making all of this happen!! You have been amazing to work with!!
AMOS G. - 7/19/2024
Thank you Hiral for the follow-up. This communication is greatly appreciated!
DAVID R. - 7/19/2024
Great service, excellent tracking.
GOOGLE_REVIEW - 7/16/2024
Easy to order, service was quick we received what we ordered.
NATHAN F. - 7/16/2024
Really good!
GOOGLE_REVIEW - 7/16/2024
Thank you again, worked out GREAT
JASON D. - 7/15/2024
Thank you for your help. It was a pleasure doing business with you. Great job!
BOB A. - 7/15/2024
Thank you so much for your help. You are awesome.
BRIAN W. - 7/12/2024
5 STARS!
MAURICIO L. - 7/11/2024
I can't express how helpful and grateful we are for the kind, prompt, and professional service we received the week of and after the 4th of July Holiday. Traci O and Alex P were amazing at assisting us with repairing and quickly restoring and returning the fire system annunciator. Thank you so much for your help.
ROBBIN S. - 7/10/2024
The salesman was great. He went out of his way to find the parts I needed.
CARL H. - 7/10/2024
I've placed multiple orders in the last few months (most of them urgently needed) and I worked both with sales representatives and tech support as well as the website - everything was timely and accurate - an experience that is rare nowadays where multiple fairly complex orders go without a glitch!
FLORIN P. - 7/10/2024
All good
THOMAS W. - 7/9/2024
I will say your company is on top of helping out its customers more so than most. I know I originally talked with Breanna over the phone for help in placing an order and I just wish everyone I dealt with made life as easy as you all have. I will always reach out to you for help because of that. Also, please pass along a thank you to Breanna for her kindness and willingness to help.
DARYL L. - 7/9/2024
Thank you and Christina so much for your promptness in addressing this issue.
CHERYL B. - 7/9/2024
Excellent!
GOOGLE_REVIEW - 7/9/2024
That was fast! You're good!
RANDY R. - 7/9/2024
Thank you Lucy for the quick response.
I greatly appreciate your awesome service.
DONALD K. - 7/9/2024
Easy to order, fast delivery
GOOGLE_REVIEW - 7/8/2024
Excellent customer service, and extremely fast order fulfillment. A pleasure to deal with.
GOOGLE_REVIEW - 7/8/2024
Love you Radwell guys!
MIKE S. - 7/8/2024
5 STARS!
GOOGLE_REVIEW - 7/5/2024
Quick turn around and fast ship time. Part was in condition as described.
GOOGLE_REVIEW - 7/5/2024
But thank you for your support, the truth is that you offer an incredible service!
LIZBETH M. - 7/5/2024
Thanks Jonathan!! You’re the best.
VERONICA F. - 7/2/2024
I want to express my gratitude to all the Radwell staff including Stacy and the courier for the parts delivery yesterday. I understand that even just one order takes a lot of moving pieces to execute properly. Everyone was very professional. I couldn’t have asked for better service.
TONY B. - 7/2/2024
Thank you for your speedy replies. We very much appreciate the professionalism!
JEANINE P. - 7/2/2024
Your service was very very good. Will be dealing with you more often.
MIKE - 6/29/2024
I passed the information on to another company. They were having trouble finding these parts for a project for us…of course you came through as always. Thanks so much!
RANDY E. - 6/28/2024
It was so nice working with you! Thank you for all your support!
JOAN C. - 6/27/2024
Thank you so much and I greatly appreciate you and the parts team’s efforts in finding the parts needed. Any time older equipment fails I always wonder if this is the end of the road for it. They did a remarkable job and I am impressed. I couldn’t find anything out there and I am usually pretty good.
DAVID M. - 6/27/2024
VERY GOOD
GOOGLE_REVIEW - 6/25/2024
Parts as described. Quick and clear arrival!
GOOGLE_REVIEW - 6/25/2024
Fixed our problem had just what we needed and arrived on time !!!
FS G. - 6/25/2024
This might be the most timely interaction I have had with a business.
ANTHONY H. - 6/25/2024
Thank you for sending this to me so promptly.
This is a big help
GLENN P. - 6/25/2024
The tech just installed the computer and said everything was an excellent repair and everything looks good. Thank you for all the updates and pestering I did to keep us updated. The customer wanted to express their appreciation for a great job. Please let whoever else know the appreciation.
JODY B. - 6/25/2024
Thanks to you and your people for getting my part out right away! I have it installed and running ahead of a 101 degree day coming. It’s for one of my cooling towers.
DAN C. - 6/25/2024
We installed the rushed logic module on Friday and it worked great. Thanks to you, Faith and your coworkers for the great service!
BOB J. - 6/24/2024
The boiler fired right up and ran constantly for 42 minutes until it reached its internal temperature of 190°. The boiler ran flawlessly again for another 10 minutes just to heat my 60 gallons. I cannot tell you how grateful I am to your perseverance, your honesty, and your professionalism. That was old-school Customer Service on your part! Very impressive!!!!
CHRIS R. - 6/21/2024
5 STARS!!
GOOGLE_REVIEW - 6/21/2024
Parts are always in stock and are price is always good. Fast delivery.
ANGEL F. - 6/21/2024
Brianna M, Inside Sales Representative-4C providing amazing customer service and very prompt responses on my order this morning. She is very knowledgeable at her job. Thanks again for the great buying experience.
DAVE F. - 6/20/2024
YOU ARE THE BEST!!!
NOEL E. - 6/20/2024
I just wanted to let you know that our machine appears to be running perfectly.
Thank you and please extend our thanks to your whole team for providing us with this solution.
MARK L. - 6/20/2024
Customer service is a big deal to me and you did a great job, thanks.
SUSAN A. - 6/20/2024
Awesome! Thank you! Radwell has come through for us and our customer once again!
LISA S. - 6/20/2024
I like working with Radwell. Most of the time I need a part they have it and I can get it next day. Thanks for all you do.
MICHAEL F. - 6/19/2024
Radwell had a part that we were struggling to find and had it to us the next day! Highly recommend!
GOOGLE_REVIEW - 6/19/2024
You have gone above and beyond. Thank you for following up. You are definitely one of the reasons it is great to deal with Radwell.
KEVIN K. - 6/19/2024
Just a note to thank you and your tech for a great job. I really appreciate your persistence in seeing through what turned out to be a difficult repair, and your honoring of the original estimate.
You and Mr. Hardy are very good at you jobs and are to be commended.
LARRY B. - 6/18/2024
Our order arrived this morning at 8:35 am. I just wanted to reach out to you and thank you again for the fantastic customer service you provided for us yesterday. Our broken down blaster was up and running again by a little after 9 am. We really appreciate what you did for us.
BUFFY G. - 6/18/2024
Adam, wanted to let you know the package arrived on time and was here when I arrived to the plant.
Thank you and have a nice day! I appreciate your assistance with this order.
ERNIE S. - 6/18/2024
Associated Technology is a very small automation distributor, and I am grateful for Radwell as a powerful resource. Your level of administrative automation, seamless communications, and employee training is world class. Thank you for always being available to serve.
AL B. - 6/18/2024
5 STARS!!
GOOGLE_REVIEW - 6/18/2024
Easy to use website. Prompt service and delivery of product.
GOOGLE_REVIEW - 6/18/2024
I keep seeing your Radwell Internet ad - it's about 30 seconds long and it is the best ad I've seen on the web. The robots, the scenes from your warehouse, the music - all are great. I actually stop what I'm working on to watch.
CHARLES C. - 6/17/2024
Thank you so much for all that you do! You truly are amazing and I appreciate you amicably
MICHELLE B. - 6/13/2024
5 STARS!
GOOGLE_REVIEW - 6/13/2024
5 STARS!!
ANGIE C. - 6/13/2024
I had trouble finding the item needed and Radwell was the solution.
BEN H. - 6/13/2024
Thanks Nikki for handling this very timely and professionally. I will look for the credit in a few days.
I will continue to stay with Radwell for some of my needs where your company fits the bill.
RICK K. - 6/13/2024
There are certain vendors I’m trying to take back, because of the people. Radwell is one of them.
JAY H. - 6/13/2024
I have had nothing but great experiences with your company now and in the past!
CALVIN S. - 6/13/2024
Yes, sir Adam! You are my go-to person! Thank you for all you do for us.
LORI M. - 6/7/2024
You’re awesome Adam and greatly appreciate the lightning-fast response and getting this pulled together so quickly.
JERRY C. - 6/7/2024
Great parts at great prices. Fast shipping and delivery. A+ service
GOOGLE_REVIEW - 6/6/2024
Like the ease of online search and confirmation.
GOOGLE_REVIEW - 6/6/2024
5 STARS!!
GOOGLE_REVIEW - 6/6/2024
Great job Thank you
GOOGLE_REVIEW - 6/6/2024
You are the best!
GINGER T. - 6/5/2024
Thanks for that fast response!
JOEY R. - 6/5/2024
5 STARS!
GOOGLE_REVIEW - 5/31/2024
We greatly appreciate Radwell's help and advice. The fast service is incredibly helpful to us.
MARK L. - 5/31/2024
The repair went great and we are back up and running as of about 6am this morning which means we lost zero production time.
ANDREW R. - 5/29/2024
Radwell website is very easy to use and people friendly. They almost always have what I cannot find from other vendors and will ship items in a timely manner.
GOOGLE_REVIEW - 5/28/2024
5 STARS!
GOOGLE_REVIEW - 5/28/2024
Web order went correct and fast, and they respected all my shipping instructions. I am happy.
GOOGLE_REVIEW - 5/28/2024
I like the vast inventory of products, and the simple check out process!
WILLIAM B. - 5/23/2024
I just wanted to let you know we got the motor your team reworked for us back in and running and the machine dialed in without issue. We wanted to thank you for all the help and let you know we are more than pleased with your service and response to our issue. So far, our experience with you all from Radwell has been exceptional and we look forward to doing more business in the future.
NICK G. - 5/22/2024
Had the part in stock and the price was good.
GOOGLE_REVIEW - 5/22/2024
These guys did great.
CORNERSTONE C. L. - 5/22/2024
5 STARS!!
GOOGLE_REVIEW - 5/22/2024
The part arrived quickly and was packaged well.
GOOGLE_REVIEW - 5/21/2024
Had the parts I needed, fast delivery. Very pleased.
GOOGLE_REVIEW - 5/21/2024
Ryan B. is AMAZING!!! He responds so fast and is so courteous. He is our go to.
CANDI Q. - 5/21/2024
5 STARS!
RACHEL K. - 5/17/2024
5 STARS!!
GOOGLE_REVIEW - 5/17/2024
It was great, excellent customer service as always
GOOGLE_REVIEW - 5/17/2024
5 STARS!!
DAVID E. - 5/17/2024
Did my own search for a replacement Hikari bulb; your company found the bulb that I needed.
JAMES M. - 5/16/2024
I contacted Sales and was fortunate to reach Allan. He located a Supplier with a small quantity to meet my needs, had my order completed and shipped.
He was polite, knowledgeable and communitive. He represents Radwell well and I will be circling back for more assistance with a second order.
I hope you will take a moment to acknowledge his excellent customer service skill set.
JO-ANNE N. - 5/16/2024
Good, as always
GOOGLE_REVIEW - 5/15/2024
5 STARS!!
GOOGLE_REVIEW - 5/15/2024
Like the ease of search and confirmation.
GOOGLE_REVIEW - 5/15/2024
Thank you and Adam for all your support yesterday. Great customer service
MARTIN M. - 5/14/2024
You have been the most help I've received in the last few days. It was a pleasure.
MICHAEL C. - 5/14/2024
Awesome speed, received my order a day early than expected, great place to order hard to get parts from!
GOOGLE_REVIEW - 5/14/2024
5 STARS!!!
TRAVIS M. - 5/14/2024
5 STARS!
GOOGLE_REVIEW - 5/14/2024
Andrew and I sincerely appreciate the assistance and promptness with shipping this out today.
LEAH G. - 5/13/2024
Thank you, sir, and once again I appreciate all you do for us, and how quick you make it all come together.
BEN G. - 5/13/2024
Good price, fast delivery on a Dwyer gauge. If I'd known there was going to be candy in the box I would have ordered more stuff..
ANONYMOUS - 5/13/2024
5 STARS!
GOOGLE_REVIEW - 5/10/2024
Easy purchase and module arrived before date and time expected. Invoice and tracking information was sent at the moment of shipment. No issues at all and always great customer service.
GOOGLE_REVIEW - 5/10/2024
Great service. Fast shipping.
GOOGLE_REVIEW - 5/10/2024
5 STARS!!
GOOGLE_REVIEW - 5/10/2024
We actually received it yesterday, installed it and it is working great. Thanks for all your help.
EDKER G. - 5/9/2024
Thank you again for the help and expertise today in ordering the correct part needed. Greatly appreciate your patience and communication as you were helping me.
RALPH D. - 5/6/2024
I was impressed with the speed they were shipped out and the bullet proof packaging they came in. They were to get the Baldor motor in our treadmill working and my family is happy again to walk inside! Thanks from a small customer!
BILL B. - 5/6/2024
5 STARS!!
GOOGLE_REVIEW - 5/3/2024
Was easy to find the part I needed on the Radwell Website. Clear set of choices and prices. Parts were shipped the same day and delivered the very next day!
GOOGLE_REVIEW - 5/3/2024
5 STARS!!
SANTOSH K. - 5/3/2024
Please pass on my thanks to the team for such a rapid turnaround on the RMA.
JULES F. - 5/3/2024
Good news! The one we received was from RMA16004663 and it works perfectly.
DAMIAN S. - 5/2/2024
As always GREAT JOB and thanks for the fast responses. YOU’RE THE BEST!
CHARLIE R. - 5/1/2024
Thank you for the excellent service! The photo eyes arrived before 7AM. Please share with your team!
RANDY E. - 4/30/2024
5 STARS!!!
GOOGLE_REVIEW - 4/30/2024
5 STARS!!
GOOGLE_REVIEW - 4/30/2024
As always, great service from Radwell !
ALEXANDER G. - 4/29/2024
Great Customer Service!
TERRI B. - 4/29/2024
Thank your team for us. We were able to get our security cameras up and working and some valve arm so that we will not fall off critical path for our planned refuel outage!
MARTY E. - 4/29/2024
When I order it’s usually easy to find what I’m looking for and always shipped out when it’s supposed to be . It’s also easy to get what I’m looking for
FRED S. - 4/27/2024
I appreciate your help in getting the 5 remaining filters shipped. Thank you!
MATT M. - 4/23/2024
Will deliver today as expected!
GOOGLE_REVIEW - 4/23/2024
5 STARS!
TOM G. - 4/22/2024
Excelente todo volveré a comprar un dispositivo igual. // Everything is excellent, I will buy the same device again.
GOOGLE_REVIEW - 4/22/2024
Produ CT was exactly as describe. It arrived in secured packaging and was on time as stated. I definitely will do businesswith Radwell in the future as well as recommend them every chance I get.
GOOGLE_REVIEW - 4/22/2024
Radwell is usually my 1st go to when I am looking for something. I’m sure ill be ordering something else again.
Appreciate the great service.
C.J. H. - 4/19/2024
5 STARS!
HUNTER T. - 4/18/2024
5 STARS!
LAURA H. - 4/18/2024
You’re amazing! Thanks so much and have a fabulous day!!
SARAH G. - 4/18/2024
Megan does so good with getting me quick quotes if I don’t see it available on the web.
GABRIELLA M. - 4/18/2024
We had an issue with some switches and Radwell step up to correct problem. Customer service was outstanding, and we would use Radwell again in the future.
MIKE M. - 4/17/2024
Thank you so much for the quick response and service.
TED B. - 4/16/2024
I truly appreciate your help. You are doing an amazing job.
PAUL L. - 4/16/2024
5 STARS!
BRANDON S. - 4/15/2024
I ordered a sensor online, had it in a few days. I didn't have an account, but ordering was still very painless
GOOGLE_REVIEW - 4/15/2024
5 STARS!
GOOGLE_REVIEW - 4/15/2024
i was quite satisfied with all aspects of my purchase, they are quite knowledgeable in their field, shipped out and arrived quickly
TIM G. - 4/15/2024
Your the best Kaitlin! thank you so much for making everything so easy. Everything is perfect on my end!
GREG S. - 4/12/2024
Deven provided very helpful and prompt service.
K F. - 4/12/2024
I just wanted to extend my sincere thanks for your after-hours support. Radwell continues to prove a valuable resource to Westfalia for service needs and emergencies. As most emergencies go, things get dynamic and fast paced. It’s critical that we continue to partner with likeminded service experts like Radwell with 24/7 support that can help us meet our commitments to clients. Your support is and will be greatly appreciated as a valued partner.
CHRIS M. - 4/12/2024
We love Adam and use Radwell all we can. In fact, when I think of Radwell—I think of Adam…..the face of Radwell to me. I’ve never had a bad experience. Thank you, Adam!
LORI M. - 4/12/2024
Kellen takes good care of us!!
TERRY H. - 4/12/2024
Thanks for the note. You’re one of the few companies whose contact I cherish. You saved my CNC operations in the past and I’ll definitely contact you in the future when the CNC gods indicate that it is time to call Radwell.
GREG B. - 4/12/2024
I appreciate the extra effort you put into taking care of the customers and especially your customer service rep., Adam. He is both professional and knowledgeable. Thanks again for coming through for us!
ANONYMOUS - 4/11/2024
I just want to take the time to recognize one of your employees Lauren Gibson who worked with me from morning to night on sourcing the correct PSU on a critical workcenter at Ulbrich Shaped Wire.
A small pet peeve of mine is when companies jaw about mission statements and all these great phrases but have no paw in the day-to-day company and customer experience.
Well I can personally say I witnessed 1st hand “We prioritize customer experience and service.” What your company stands by as stated on your company site.
That loyalty works both ways.
JOHN J. - 4/11/2024
May I say that you are polite and professional.
You are doing a great job! Keep it up!
WALTER K. - 4/11/2024
The replacement part you shipped just arrived by UPS and I am very grateful, as are many of our students.We were prepared to cancel two classes if we were unable to install the replacement part in time.I previously started a claim with Fed-Ex that I will now cancel and if the original ordered part mysteriously appears I will contact you on how to return it.You have gone above and beyond resolving this problem.
CHRISTIAN S. - 4/11/2024
I am glad that I found your company. I am the Mr. FixIt for my family, friends and parishioners. You helped me to locate a part that was really hard to find. I look forward to doing business with you in the future.
WALTER - 4/10/2024
We frequently use Radwell and always have a great experience, but ever since Zack helped me with an emergency parts order a while back, I call his extension directly. This past Friday at 5 PM he went above and beyond to fulfill an emergency parts order for Monday AM delivery, which our entire team appreciated. Every time I speak with Zack, he is positive and helpful, and always solves our emergency requests. He even followed up in an email to me this morning to confirm that the parts were in hand. This one example of multiple orders he has assisted us with. Zack is a major reason why I check Radwell first to see if you have the parts I need available. I hope you appreciate what a valuable asset he is to the Radwell team.
RACHEL S. - 4/10/2024
5 STARS!!
GOOGLE_REVIEW - 4/9/2024
5 STARS!!
GOOGLE_REVIEW - 4/8/2024
I was lucky enough to have Julia O as my Inside Sales Representative. Julia was very knowledgeable about what I needed, quick to answer my questions and did so with confidence. That in itself is impressive. Her kind, caring and professional attitude lifted this experience to another level. This was the absolute best service I have had. Thank you, Julia, and Radwell, I look forward to doing plenty of more business with you in the future.
TEDDY H. - 4/5/2024
Fast shipping! Easy to order online!
GOOGLE_REVIEW - 4/5/2024
Thanks for the update and closely follow up. You have step up the support for Radwell and this has heightened our confidence in Radwell support.
RAYMOND T. - 4/3/2024
5 STARS!!
GOOGLE_REVIEW - 4/3/2024
Great!
GOOGLE_REVIEW - 4/3/2024
5 STARS!!
GOOGLE_REVIEW - 4/3/2024
Easy to place a order
GOOGLE_REVIEW - 4/3/2024
Melanie was extremely helpful, patient and great to work with.
SCOTT G. - 4/2/2024
I appreciate the quick turnaround of this!
AMANDA M. - 4/2/2024
5 STARS!
ONDIN R. - 4/2/2024
5 STARS!!
GOOGLE_REVIEW - 4/2/2024
Excellent EXPERIENCE!!
GOOGLE_REVIEW - 4/2/2024
I love how easy it is to find what you are looking for. I also love that when it isn't in stock, you can get a lead time from calling or chatting with them. They make my job easier as a Purchasing Coordinator and always have a fair price.
GOOGLE_REVIEW - 4/2/2024
5 STARS!!
GOOGLE_REVIEW - 4/2/2024
5 STARS!
GOOGLE_REVIEW - 4/1/2024
Radwell always comes through. for me.
GOOGLE_REVIEW - 4/1/2024
5 STARS!!
GOOGLE_REVIEW - 4/1/2024
Quick easy check-out, fast delivery.
GOOGLE_REVIEW - 4/1/2024
5 STARS!
GOOGLE_REVIEW - 4/1/2024
Just wanted to thank you for all the help when we talked. I received my board back yesterday and installed it today. Everything worked great! I just wanted to express how happy I am with you and Radwell. The fast turn around time and detailed report of the quality repair. Emails that constantly updated me. Peace of mind with a great warranty. My customer is happy they saved a lot of money. I will highly recommend Radwell and you.
DEREK P. - 3/28/2024
Should we have any similar equipment in the future we will be glad to work with you based on current excellent experience.
BORIS N. - 3/28/2024
Bryan was a great resource with professionalism, courtesy and detailed oriented
JOHN K. - 3/26/2024
Thank you so much Jonathan! You are always such a help.
AMANDA C. - 3/26/2024
I found Radwell about a year ago and have enjoyed using your website and talking with the sales rep in my area. You have saved me a lot of money and the staff is always eager to help. The piece that had the warranty work, the sales rep came and picked it up and had a new one in a few weeks. Will be using Radwell more often.
DALE B. - 3/26/2024
Order processed & shipped in a reasonable time frame.
GOOGLE_REVIEW - 3/25/2024
5 STARS!
GOOGLE_REVIEW - 3/25/2024
Sales Rep - Brianna M is so responsive and very helpful..
GOOGLE_REVIEW - 3/25/2024
5 STARS!
GOOGLE_REVIEW - 3/25/2024
I just wanted to thank you for your follow through!
BONNIE C. - 3/22/2024
Thanks so much to the Radwell team for such a quick response and resolution time.
APRIL L. - 3/22/2024
They always have what I need, even when I can't find it anywhere else.
GOOGLE_REVIEW - 3/22/2024
Thank you very much and looking forward to future work with Radwell
JOSEPH I. - 3/22/2024
5 STARS!
GOOGLE_REVIEW - 3/22/2024
You and your team have been fabulous.
Appreciate you guys!
DIANNE J. - 3/22/2024
Great service. my preferred vendor for repairs
GOOGLE_REVIEW - 3/22/2024
I suggested to everyone here we get you as a customer, your company normally has the items were looking for and your always able to get it to us quick when we need it and with short lead times on most things we order.
JOSEPH I. - 3/22/2024
5 STARS!
GOOGLE_REVIEW - 3/22/2024
Very nice experience working with you. 5 stars!!!
ROBERT M. - 3/21/2024
Great!
GOOGLE_REVIEW - 3/20/2024
5 STARS!!
GOOGLE_REVIEW - 3/20/2024
Had what I needed and received on time.
GOOGLE_REVIEW - 3/20/2024
Gevona is so wonderful and has been fantastic to work with, and keeping invoice tracking and details are so streamlined.
BRIANA K. - 3/19/2024
Thank you for your time and helping out with this!!!!
CATHY C. - 3/18/2024
I just want to say Thank You to all for making good on the original repair. The unit was received and looks great, output shaft included.
GREG D. - 3/18/2024
On a separate note, I wanted to let you know that you have been an absolute blessing when it comes to finding these random parts. I hope you know you are as far as I am concerned, you are truly valued and appreciated! Thank you so much for all of the help. Definitely one of my FAVORITE vendors!
ELLIOT R. - 3/15/2024
Thank you so much, Kaitlin! I can't tell you how much I appreciate your help. You made my day! We'll await the arrival of the part in April.
JOYCE N. - 3/15/2024
A+++. Service
WILMER Z. - 3/15/2024
When you need something fast, Radwell really helps!
GOOGLE_REVIEW - 3/15/2024
5 STARS!
GOOGLE_REVIEW - 3/15/2024
Kaitlin was extremely helpful, great person to have on your staff!
BILL G. - 3/15/2024
5 STARS!
GOOGLE_REVIEW - 3/14/2024
Nothing but good things to say, product availability is on point, projected delivery excellent and website function is very good. The have saved me many times. Thank you to everyone, you know how to run a business. Much appreciate Radwell!
JASON - 3/14/2024
5 STARS!
GOOGLE_REVIEW - 3/14/2024
Thank you for the excellent customer service!!
JULIE B. - 3/14/2024
Everyone is very pleased. The touchscreen working is great.
MATT M. - 3/13/2024
Thanks so much for the excellent customer service, it is definitely noticed and appreciated!
KEVIN L. - 3/13/2024
You guys came through for us when we had a down site. Customer service, delivery, and product was on point. The candy confirmed me adding you guys to my favorites bar.
CHAD P. - 3/13/2024
So you are aware. I’ve had nothing less than a great experience with Radwell, which is why I offered your services to our sister plant in TN.
KORTEZ B. - 3/13/2024
Just wanted to tell you how happy I am dealing with your company. You always seem to be abe to repair whatever we send. When there's a problem, although it may take a few conversations to zero-in on the appropriate way to handle the situation, TOTAL SATISFACTION at the outcome.
DAVE B. - 3/12/2024
5 STARS!!
GOOGLE_REVIEW - 3/12/2024
Good turnaround on shipping.
GOOGLE_REVIEW - 3/12/2024
5 STARS!
GOOGLE_REVIEW - 3/12/2024
Though I had an issue, they worked quickly to make it right.
GOOGLE_REVIEW - 3/12/2024
5 STARS!
GOOGLE_REVIEW - 3/11/2024
Great Website Great Customer Support Great shipping
GOOGLE_REVIEW - 3/11/2024
5 STARS!
GOOGLE_REVIEW - 3/11/2024
Has what we need, typically can expedite
GOOGLE_REVIEW - 3/11/2024
I just wanted to send out a quick message expressing my gratitude towards everyone that was involved in making sure that we got our bus plug. Between the fast and persistent efforts by Deanna with Radwell the controls upgrade is able to be kept on track!
SETH C. - 3/11/2024
Thank you so very much for checking into this for me. That is great news and even better customer service.
CASEY W. - 3/8/2024
You’re the best Hana!!! So great to talk with you. Thank you for all your help! Your company is lucky to have someone like you.
LIZ M. - 3/8/2024
5 STARS!
GOOGLE_REVIEW - 3/8/2024
Angelo and Team are amazing. They have flexible buying options and great customer service. Their website is easy to order from and fast delivery. I look forward to working with them again.
GOOGLE_REVIEW - 3/8/2024
5 STARS!
GOOGLE_REVIEW - 3/8/2024
Quick and easy.
GOOGLE_REVIEW - 3/8/2024
Wide variety of products, great prices and fast shipping on most items.
GOOGLE_REVIEW - 3/8/2024
5 STARS!
GOOGLE_REVIEW - 3/7/2024
They do what they say, and say what they do.
GOOGLE_REVIEW - 3/7/2024
Good job!
KRISTIN L. - 3/7/2024
5 STARS!
GOOGLE_REVIEW - 3/7/2024
Got what I needed fast!
GOOGLE_REVIEW - 3/6/2024
Fast service, great communications
GOOGLE_REVIEW - 3/6/2024
5 STARS!
GOOGLE_REVIEW - 3/6/2024
Fast shipping and parts were correct with no issues.
GOOGLE_REVIEW - 3/6/2024
5 STARS!
GOOGLE_REVIEW - 3/6/2024
I have worked in the Power industry for 20 years and Radwell has always delivered for me. They are an excellent company to work with.
TIM L. - 3/6/2024
If it's hard to find anywhere else, I can always count on Radwell to have it in stock.
GOOGLE_REVIEW - 3/6/2024
5 STARS!
GOOGLE_REVIEW - 3/6/2024
We received the repaired Hitachi control board HC-CTL-P Just a few minutes ago. MY technician met the UPS truck as a matter of fact and installed the board and tested the machine immediately.
Thank you for everyone’s help in getting this out and repaired and back so quickly.
Also , Please thank Jacob Smith , the Technician, who did the repair work for me.
Job well done.
MARTY W. - 3/6/2024
Thank you very much, Faith. The support is appreciated!
HECTOR M. - 3/5/2024
5 STARS!
GOOGLE_REVIEW - 3/5/2024
Very good Poeple to do business with my order came two day’s early will buy from them any time
GOOGLE_REVIEW - 3/5/2024
5 STARS!
GOOGLE_REVIEW - 3/5/2024
It is nice when vendor’s work with you and get thing going.
MARK C. - 3/1/2024
Traci O. has been great at getting the quotes to me in a timely manner and helping me with specs for my customer to know that the material was what they needed. I do appreciate Traci's extra effort to help me sell her material for Radwell.
TED C. - 3/1/2024
5 STARS!
GOOGLE_REVIEW - 3/1/2024
They are fantastic, and I love the candy in the box!
GOOGLE_REVIEW - 3/1/2024
I Liked That they communicate well with the customer. Availability of parts and the available hard to get parts, for some of us that have old equipment.
GOOGLE_REVIEW - 3/1/2024
Everything is okay!
GOOGLE_REVIEW - 3/1/2024
They had the discontinued motor that I needed, and got it here in two days.
GOOGLE_REVIEW - 3/1/2024
5 STARS!
GOOGLE_REVIEW - 3/1/2024
The order went well!
GOOGLE_REVIEW - 3/1/2024
5 STARS!
GOOGLE_REVIEW - 3/1/2024
no everything was great
RANDY B. - 2/29/2024
Ryan B and the Radwell Team went above and beyond to find a controller in Radwell's inventory that was the same series (Fanuc 18i-TB) as the unit we needed. We appreciate the help!
CRAIG W. - 2/28/2024
JULIA SHOULD BE USED FOR TRAINING OTHER EMPLOYEES. HER CUSTOMER SKILLS ARE EXCELLENT, KEEP UP THE GOOD WORK JULIA. THANKS SCOTT
SCOTT - 2/23/2024
Hiral, you’ve been a pleasure to work with, thanks so much.
NELTA S. - 2/23/2024
Thank you for everything. I think Radwell is the only place to find this part as I’ve been looking since 10am this morning. All others were 200+ day lead time which would have made business much more difficult. Once again, Thank You Megan!
NIKKOLAS C. - 2/23/2024
You are my easy button, and always come through when I am in a pinch!!!!
SCOTT W. - 2/23/2024
My experience was certainly pleasant! Everyone I spoke with at your company is lovely and very helpful.
DOM A. - 2/21/2024
I had to place this order A.S.A.P. because there was only one remaining. I appreciate all the help and kindness you all have shown me through all these years. I couldn’t do my job without your help.
DIANNA N. - 2/21/2024
Keep up the good work. Very organized and communicate very well.
BRAD I. - 2/21/2024
Thanks for all your help while Austin was out, great service.
TONY W. - 2/19/2024
Thank you Megan you truly are the best!!!!
YVONNE V. - 2/19/2024
Good morning, thank you for following up without me prompting it. That is EXCELLENT customer service Emily. You followed up on a problem and anticipated the customers' need. You deserve to be recognized for that. Please pass this along to your manager. I commend you for doing your job well. Thank you kindly for your above and beyond help
JULIE A. - 2/19/2024
Thanks for all your help and saving the customer thousands.
GASTON K. - 2/19/2024
Just wanted to thank you for your communication and work on this piece of equipment. It’s vital to our operations so your urgency in this matter is very much appreciated
TIM C. - 2/19/2024
Aaron was very helpful.
ANDREW O. - 2/19/2024
Amazing easy process and quick shipping.
GOOGLE_REVIEW - 2/14/2024
5 STARS!
GOOGLE_REVIEW - 2/14/2024
Absolutely no problem and a great purchasing experience. Communication, speed, product as described and delivered at the speed of today's world. Great job.
GOOGLE_REVIEW - 2/14/2024
GREAT!
GOOGLE_REVIEW - 2/14/2024
5 STARS!
GOOGLE_REVIEW - 2/14/2024
Thank you for your support though out this case, Faith.
JAMES S. - 2/14/2024
I appreciate the efforts to make the delivery time happen! Awesome job!
GARY G. - 2/14/2024
Thanks for your support.
KIMBERLY C. - 2/14/2024
Thanks for the fast response. Half of our operations were down because of this fuse. We’ll keep Radwell at the top of our supplier list for future needs.
RON C. - 2/14/2024
Hana C was extremely help on the phone. She sent me a quote very quickly.
TANYA R. - 2/14/2024
First time order. Order process was easy enough. Package arrived sooner than predicted.
MICHAEL P. - 2/9/2024
5 STARS!
GOOGLE_REVIEW - 2/9/2024
The service and delivery was right on point. I enjoy working with my sales team Julia O. Keep up the great work.
GOOGLE_REVIEW - 2/9/2024
I find Radwell.com to be a trusted source of materials. I know if I get a product from them that, it will arrive properly packaged and protected from potential shipping damage.
GOOGLE_REVIEW - 2/9/2024
They all ways give great service
GOOGLE_REVIEW - 2/9/2024
They had the exact part we needed when our HVAC supplier couldn't provide one.
GOOGLE_REVIEW - 2/9/2024
5 STARS!
GOOGLE_REVIEW - 2/9/2024
The turnaround time was excellent.
SCOTT L. - 2/9/2024
My experience has been great. Dylan has been more than accommodating. We hope to be doing a lot of business with Radwell.
DONNIE J. - 2/9/2024
Thanks again for above par service.
ELLE P. - 2/9/2024
You're always way quicker than my other vendors
TYLER R. - 2/9/2024
Caith S. was a very professional rep. and good company to deal with.
MARK T. - 2/6/2024
it has been an absolute pleasure to work with Zachary S. during my time with the Applied company. I have never once been disappointed with anything he has ever done for me. His ability to get me my quotes and enter my orders in a very timely manner means a lot. Even when I send him those last-minute orders because I have a customer down. Your company needs more employees like Zach. Thank you very much Zach for all your hard work and dedication to helping my company.
ANONYMOUS - 2/5/2024
Thank you for your help and your follow up with this. I really appreciate it!
JOHN B. - 2/2/2024
THANK YOU so much for ALL you do in the manner you do so
MICHAEL S. - 2/2/2024
A big thank you to all the Radwell team, I really appreciate the fast turnaround.
KEVIN W. - 1/31/2024
MR. ADAM F. IS ALWAY A GOOD SALES, HE MAKE SURE TO TAKE CARE OF CRIMSON CRANE NEEDS. HE IS OUR GO TO PERSON WHEN LOOKING FOR PARTS.
SYLVIA I. - 1/31/2024
You have a great team at Radwell that you work with.
DIANE S. - 1/31/2024
5 stars!
AHMED S. - 1/29/2024
Got me what I needed and quick service, exactly what I needed! Thanks Radwell!
ADRIAN G. - 1/29/2024
Very quick service!
GOOGLE_REVIEW - 1/29/2024
Fast service and great prices.
GOOGLE_REVIEW - 1/29/2024
5 STARS!
GOOGLE_REVIEW - 1/29/2024
I’d also like to say that the customer service I have received through Radwell for this order has been wonderful. Deanna C was great helping me find an alternate to the obsolete unit for our building with a manageable lead-time, which would have impeded production for our company. In Deanna's absence last week, Chelsea F was able to get me the updates I needed. I appreciate the prompt responses and the personability of the Radwell team members that I have worked with during this order.
MONIQUE M. - 1/29/2024
Thank you for getting it out to us as fast as possible.
Even though the original part didn’t work, the manner in which you took care of us shows your dedication to your customers and is appreciated.
I look forward to doing business with you in the future
MATT D. - 1/29/2024
I'd like to thank you and your team for stepping up and helping us with this dilemma. It's greatly appreciated.
JAMES C. - 1/29/2024
Awesome job, thanks for helping us in a pinch!
JUSTIN T. - 1/29/2024
I’d have to say that Lauren has been the most dependable and helpful representative I’ve worked with at Radwell so far, kudos to her!
LINDA R. - 1/29/2024
My sales representative was Edwin D.
He was really helpful to me as he guided me through the process.
He was also always aware of what I needed and kept me informed at all times.
I very much appreciate your effort and consideration.
WEBSTER R. - 1/26/2024
Kassy, you are awesome and quick!
MARGARET S. - 1/18/2024
Thank you for all your help. Great working with you. Radwell has saved me many times in the past.
RANDY S. - 1/18/2024
You have been nothing short of a miracle worker. I would actually like to have your manager’s contact information to express my gratitude in working with you and convey what an outstanding job you did to pull this together. I hope we have the opportunity to work together again. It is not often that I have the opportunity to work with people outside the company that are of your caliber. It has been a joy.
CHERI O. - 1/18/2024
Everyone here at Cleveland Cliffs Coshocton Works would like to thank you and your team for getting us the encoder we needed in short amount of time.
MICHAEL D. - 1/17/2024
Thank you so much for the update. You all rock! Great customer service and follow through.
TINA P. - 1/17/2024
Had the correct part and delivered on time.
GOOGLE_REVIEW - 1/17/2024
5 STARS!
GOOGLE_REVIEW - 1/17/2024
Thank you very much Kassy for working on this so fast.
ANDREW M. - 1/17/2024
Thank you a lot Sophie and Lucy. You were such a great support !
YADLEY L. - 1/17/2024
Kaitlin, you are wonderful. You were kind, patient, provided options, responsive etc. PERFECT
GLENN M. - 1/16/2024
Thank you very much your fast response is very much appreciated !
SCOTT H. - 1/16/2024
5 STARS!
GOOGLE_REVIEW - 1/15/2024
This is the second time that Radwell has provided a required device for our facility when no other options were available. Although the region suffered a snowstorm the device arrived per the order and on time. The device worked great and the issue in the facility was corrected when installed by our tech.
GOOGLE_REVIEW - 1/15/2024
Thank you Megan, you are always very helpful and I really appreciate it!
ALLIE R. - 1/15/2024
Just wanted to let you know that Allan L. was most attentive.
JEFF F. - 1/12/2024
I am impressed by your company's prompt response time and apparent access to older parts. I am adding you to our preferred vendor list; we are running a 61-year-old building that has plenty of older working pieces.
DAVID C. - 1/12/2024
Drake gave me awesome service on this rush order! And then followed up with the tracking number - which I really appreciate.
SHERI C. - 1/12/2024
5 STARS!
GOOGLE_REVIEW - 1/12/2024
Great service!
GOOGLE_REVIEW - 1/12/2024
Matt was very prompt and helpful!
MIKE H. - 1/11/2024
Thank you for following up. Excellent customer service.
KIM S. - 1/10/2024
Great response time, shipped right away sooner than expected we had no issues at all.
GOOGLE_REVIEW - 1/10/2024
Thanks Jonathan you always come through for us!!!
RACHEL G. - 1/10/2024
Thank you very much Jonathan...Pleasure speaking with you.
CARLA L. - 1/10/2024
5 STARS!
GOOGLE_REVIEW - 1/9/2024
All is good!
GOOGLE_REVIEW - 1/9/2024
5 STARS!
GOOGLE_REVIEW - 1/9/2024
Everything went very smoothly. I will use them in future.
BRUCE L. - 1/9/2024
Awesome job!
DUANE G. - 1/9/2024
Many thanks for the fantastic support with getting the pulse amplifier repaired & back on site last night so quickly.
The shift engineer last night refitted and it has worked !!
PERIS C. - 1/5/2024
I was impressed that you actually had the item I needed. We have seriously obsolete equipment and require antique N.O.S. parts. Best thing is the price was excellent for this situation ---I got 5 qty - 1 for each machine
GOOGLE_REVIEW - 1/5/2024
5 STARS!
FERNANDO Y. - 1/5/2024
Awesome ordering experience!
ALEXANDER D. - 1/5/2024
Ordered the part we needed, 2nd day air it, arrived next day earlier than normal, and picked it up. Thank you.
GOOGLE_REVIEW - 1/5/2024
5 STARS!
GOOGLE_REVIEW - 1/5/2024
5 STARS!
GOOGLE_REVIEW - 1/4/2024
Exactly what I wanted. And product was just like described.
GOOGLE_REVIEW - 1/4/2024
5 STARS!
GOOGLE_REVIEW - 1/4/2024
Traci O is excellent, she is always prompt when it comes to my quote requests and is always polite and very knowledgeable about the products.
GABRIELLE G. - 1/4/2024
Thanks for your patience yesterday and going above and beyond to get the contactors to us. Our compressor is back up and running thanks to you and your teams efforts.
STEVEN T. - 1/4/2024
If I don’t get a chance to talk to Hana today, please let her know how grateful we are for her help with this. She is the perfect example of Customer Service for your company.
ANTHONY T. - 1/4/2024
5 STARS!
GOOGLE_REVIEW - 1/4/2024
Ordered and received just what I ordered.
GOOGLE_REVIEW - 1/4/2024
5 STARS!
GOOGLE_REVIEW - 1/4/2024
Easy to find the correct part on the website, fair price, delivered on time. I recommended Radwell to everyone I know! We are a small business and the part we needed was crucial for our production line - our main machine was down for a mechanical issue - 24hrs later the spare machine also down - we could not believe our bad luck: two machines down during the Chritsmas/New year holiday. But Radwell bring the good luck back to us - the valve we ordered arrived on time and we finished 2023 with happy and satisfies customers and we are ready to start 2024.
GOOGLE_REVIEW - 1/3/2024
5 STARS!
GOOGLE_REVIEW - 1/3/2024
5 STARS!
GOOGLE_REVIEW - 1/3/2024
5 STARS!
GOOGLE_REVIEW - 1/3/2024
FAST DELIVERY!
GOOGLE_REVIEW - 1/3/2024
The website was easy to use, shipment was faster than expected. Will use them again for future orders.
GOOGLE_REVIEW - 1/3/2024
5 STARS!
GOOGLE_REVIEW - 1/3/2024
Quick turnaround
DIANNA R. - 1/2/2024
5 STARS!
GOOGLE_REVIEW - 1/2/2024
Seamless ordering, Prompt updates and Confirmation. Overall excellent experience.
GOOGLE_REVIEW - 1/2/2024
5 STARS!
GOOGLE_REVIEW - 1/2/2024
Great shopping experience!
GOOGLE_REVIEW - 1/2/2024
5 STARS!
GOOGLE_REVIEW - 1/2/2024
Price was good, most importantly it shipped out when requested, which was rushed, very late in the afternoon.
GOOGLE_REVIEW - 1/2/2024
Parts were here fast and as described.
GOOGLE_REVIEW - 1/2/2024
5 STARS!
GOOGLE_REVIEW - 1/2/2024
I would like to say that Megan has been extremely helpful this year and I appreciate everything you both do!
CESAR A. - 12/27/2023
Products were as presented , delivered in a timely manner, and process was straightforward.
GOOGLE_REVIEW - 12/27/2023
5 STARS!
GOOGLE_REVIEW - 12/27/2023
Nice purchasing experience.
PAPA R. - 12/27/2023
5 STARS!
GOOGLE_REVIEW - 12/27/2023
5 STARS!
GOOGLE_REVIEW - 12/27/2023
The items I needed were easy to find with clear information attached. It was no problem checking out and picking the freight needed.
GOOGLE_REVIEW - 12/27/2023
5 STARS!
GOOGLE_REVIEW - 12/27/2023
Got what I ordered, fast and as described.
GOOGLE_REVIEW - 12/27/2023
5 STARS!
GOOGLE_REVIEW - 12/27/2023
Radwell made my purchase of a CO controller very easy and pricing was lower than competitors. I would recommend using Radwell.
GOOGLE_REVIEW - 12/27/2023
5 STARS!
GOOGLE_REVIEW - 12/27/2023
Great service
GOOGLE_REVIEW - 12/27/2023
5 STARS!
GOOGLE_REVIEW - 12/27/2023
Awesome job, thank you for the great customer service.
CHEYENNE L. - 12/22/2023
Thanks for your superior service support!!
LAWRENCE M. - 12/14/2023
Ron D has fantastic customer service skills. He keep me in the loop on repairs and progress. Was nice for a change to have an employee taking the time and initiative to keep me apprised of its progress good or bad news. This is what sets your company apart from others. (personal touch) And why I will recommend Radwell to others. Keep up the good work. It shows you care about your customers, in a time of automation.
ROBERT L. - 12/12/2023
Emily was a pleasure to speak to!
ERIC D. - 12/8/2023
Thank you, guys, so much. You rock. You got me to help my customer get his line back working!
MICHELLE H. - 12/8/2023
A big THANK YOU for getting that part to us so fast. We got the early delivery and had the machine up, ready for production and it made a lot of people happy!!
DWIGHT J. - 12/8/2023
Once again Radwell staff came up trumps when the pressure was on.
BILLY D. - 12/8/2023
My sales rep, Tyheem , was very helpful in locating the repair kits I needed and got everything processed in short order. Great service.
PHILIP C. - 12/8/2023
Thank you to everyone for your help, we rely heavily on your company for all this old stuff and will continue to do so!
JAMES V. - 12/6/2023
Thank you for the quick response, Faith!
JOEL B. - 11/29/2023
Thank you and Radwell for taking care of this! We appreciate the partnership for PepsiCo!
DONAVON S. - 11/29/2023
5 STARS!
GOOGLE_REVIEW - 11/29/2023
Shipped same day as promised! Received on time and in good condition.
GOOGLE_REVIEW - 11/29/2023
5 STARS!
GOOGLE_REVIEW - 11/29/2023
Thank you so much for your help. Your saving people’s jobs out here!
AARON D. - 11/29/2023
Thank you for your support all the time !
WENDY C. - 11/29/2023
Great as always. Item as described and shipped quickly.
GOOGLE_REVIEW - 11/28/2023
The right part and fast shipping
GOOGLE_REVIEW - 11/28/2023
5 STARS!!
GOOGLE_REVIEW - 11/28/2023
5 STARS!
GOOGLE_REVIEW - 11/28/2023
Hello, I just want to write and thank you for the excellent work you did on my control board. I can see all the time and devotion to your work. Excellent job! I also want you to know the appreciation I have for a job well done and that I feel confident in. ORD 16273402
JON M. - 11/27/2023
5 STARS!
GOOGLE_REVIEW - 11/21/2023
Appreciate you looking into this so quickly….and thank you for shipping the part out…..take care!!
JEFF T. - 11/21/2023
The order was received exactly when they said it would. Easy transaction! and great quality product.
GOOGLE_REVIEW - 11/21/2023
The courier has arrived with the part already and we are installing it now, thanks for your quick response on this everyone.
I knew I could count on you Radwell folks.
SCOTT M. - 11/21/2023
5 STARS!
GOOGLE_REVIEW - 11/21/2023
5 STARS!
GOOGLE_REVIEW - 11/21/2023
Sales representative was very helpful , knowledgeable and had a great attitude.
MARY J. L. - 11/21/2023
A big thank you from all of us here at Northam. Customer service outstanding, delivery spot on. We were able to get the power back yesterday evening.
TORSTEN R. - 11/21/2023
They did exactly what we needed from Radwell and we received our part NDA!
RONALD J. - 11/20/2023
I like ease of search, quick confirmation and shipping.
GOOGLE_REVIEW - 11/20/2023
5 STARS!
GOOGLE_REVIEW - 11/20/2023
Fast shipping!
GOOGLE_REVIEW - 11/20/2023
Megan does a great job and represents your company well. I appreciate her quick and thorough responses.
JOSEPH G. - 11/20/2023
I’m very pleased with your service. I received the circuit board today and installed it. Works perfectly. I used the lift all afternoon. Thanks for a quality repair.
MICHAEL H. - 11/18/2023
5 STARS!
GOOGLE_REVIEW - 11/17/2023
Has what I need, and ability to overnight in most cases, which gets us back up and running production
GOOGLE_REVIEW - 11/17/2023
Great. A very simple process. Very clear description of the product and very well illustrated. The product was exactly as described and expected. I perceive the company as a business of very sophisticated organization management and customer satisfaction oriented.
GOOGLE_REVIEW - 11/17/2023
5 STARS!
GOOGLE_REVIEW - 11/17/2023
Exact replacement for Sterling heater fan motor.
GARRY J. - 11/17/2023
Great purchase experience!
GOOGLE_REVIEW - 11/17/2023
5 STARS!!
GOOGLE_REVIEW - 11/17/2023
Easy & Fast Shipping
GOOGLE_REVIEW - 11/17/2023
Quick easy and exactly what was needed -awesome representatives!
GOOGLE_REVIEW - 11/17/2023
Thank you very much for the superior customer service!
STEVEN T. - 11/17/2023
We appreciate your timely response and support in this matter!
GEORGE R. - 11/17/2023
5 STARS!
GOOGLE_REVIEW - 11/17/2023
simple, easy and very responsive
GOOGLE_REVIEW - 11/17/2023
5 STARS!
GOOGLE_REVIEW - 11/17/2023
Quick delivery and good parts.
GOOGLE_REVIEW - 11/17/2023
You Did Great!
GOOGLE_REVIEW - 11/17/2023
DEVEN WAS GREAT AND HELPED ME PLACE AN ORDER.
KATHERINE R. - 11/15/2023
Thank You Michael, that was very helpful. We appreciate the time and depth of your reply. Thanks to the team for the fast response and seeking out the answer to our question!
SONYA R. - 11/15/2023
Can I just extend a sincere thank you to everyone involved in this repair - the service has been outstanding and the client is really impressed!
TOM M. - 11/15/2023
Thank you very much for the update Niosha, I appreciate you reaching out and keeping me updated on this.
JUSTIN L. - 11/14/2023
You're amazing! Thanks!
PHILLIP M. - 11/14/2023
I would like to say you have a wonderful, dedicated group of individuals employed at your TX facility. That is something you should be extremely proud of. I was notified by Bernadette today that the encoder was repaired and sent to shipping and she was currently waiting to send me a tracking number as soon as it available. She has done wonderful job handling this issue from start to finish. Once she took control of this issue I have never been in doubt as where it was.
DAVE L. - 11/14/2023
Thank you guys for the fast first class service.
HADEN W. - 11/14/2023
Bryan Rodriguez from the Renton location was a pleasure to work with. I will be ordering from him again!
NICK F. - 11/9/2023
I just received my part, THANK YOU so much for getting the package so fast.
ARNOLD D. - 11/8/2023
I just need to say that I dealt with Allan Loor for the first time yesterday and he was 100% awesome. I had called Friday about a quote for a part and the individual who was going to get me a quote late Friday or first thing yesterday morning did not send that quote. I called the 800 # and Allan answered. It was a part for a customer whose machine is down, downtime is lost time and money. When I told Allan about the downtime he jumped right in to help and said if he did not receive a quote he would contact the supplier. He did, their lead time was 20 weeks. I finally placed an order It was an order before 3 pm but barely, he was patient and extremely helpful. I asked for the tracking number so we could provide it to our tech so they would be aware when the product arrived. I have already received that. These days we are encountering many people who are in customer service who are 100% in the wrong position. They do not care about the customer needs, still touting supply chain issues. Allan was terrific. When I thanked him his response was, "No worries, I know I would want the same service if I was on the other side.". All companies should teach their employees this view point.
ELAINE T. - 11/8/2023
Drives are delivering today. You and your team are awesome. Appreciate the support.
DEREK S. - 11/3/2023
I just wanted to pass on a massive thank you to you both and your engineering team. We received the repaired controller yesterday evening and had the line back up and running for the night shift last night. It was a really great response and flexibility to turn around the repair so quickly.
ADAM G. - 11/3/2023
Lauren Gibson and James Haynes did an excellent job handling my order. They were very pleasant to talk with and very helpful and informative. Great job Lauren and James!
HOLLY T. - 10/30/2023
5 STARS!
GOOGLE_REVIEW - 10/30/2023
Great price, quick shipping!
GOOGLE_REVIEW - 10/30/2023
I could not believe how fast I got the drive I needed quick service great price awesome company to do business with. Thanks again.
GOOGLE_REVIEW - 10/30/2023
Got the right part and was here fast.
GOOGLE_REVIEW - 10/30/2023
5 STARS!!
GOOGLE_REVIEW - 10/30/2023
Ordered a mag pick-up for a linear rod pump. Radwell was one of only a few places that had the part in stock and they had the best price as well. As an added bonus, they also sent candy with the order.
GOOGLE_REVIEW - 10/30/2023
You are the best!
RICARDO L. - 10/25/2023
These lines are back up. Your team was very helpful with all my requests. Thank you all for getting this done so quickly.
BETHANY W. - 10/25/2023
5 STARS!
GOOGLE_REVIEW - 10/24/2023
The staff at Radwell are awesome to work with. They are very knowledgeable and very professional. I feel our partnership makes running our business that much smoother.
GOOGLE_REVIEW - 10/24/2023
Fast and efficient as well as frequent updates on the order status was very helpful.
GOOGLE_REVIEW - 10/24/2023
5 STARS!!
GOOGLE_REVIEW - 10/24/2023
Radwell had the part I was looking for and quick delivery.
GOOGLE_REVIEW - 10/24/2023
5 STARS!!
GOOGLE_REVIEW - 10/24/2023
Order was made and quickly came.
GOOGLE_REVIEW - 10/24/2023
Thanks again, Faith, for the outstanding customer service.
BARRY J. - 10/24/2023
Thank you for your assistance. You guys really came through for us and Radwell will be my first stop when this type of need arises.
LOGAN E. - 10/23/2023
Our controller arrived, is installed, and working great. Thank you for the quick turnaround.
BRIEN H. - 10/23/2023
Wanted to thank you on those Allen Bradley drives you repaired for us. Our sister plant was down as one went bad and the repaired one worked flawlessly.
GUY M. - 10/23/2023
Fantastic service thank you
SCOTT T. - 10/23/2023
Thank you both so much for your help I look forward to doing more business with Radwell in the future!!
SCOTT L. - 10/18/2023
Thank you for introducing Radwell’s excellent customer service to Cameron. We will be in touch soon for another order.
AIMEE R. - 10/18/2023
I received the valve assembly I ordered right around 10AM and I am having it installed.
I will have my machine up and running production after lunch and this makes me happy. :)
Thank you and the Radwell team for getting me what I need in a timely fashion and at a lower cost.
BILL W. - 10/18/2023
Keep up the good work.
JOHN B. - 10/16/2023
As always you guys (and gal) are awesome!
STEVE P. - 10/12/2023
I like to thank you and your team for all the help you have provided. It is greatly appreciated. Thank you all.
MARTY M. - 10/12/2023
Order was made and was quickly delivered!
GOOGLE_REVIEW - 10/11/2023
5 STARS!!
GOOGLE_REVIEW - 10/9/2023
Order was made and quickly came.
GOOGLE_REVIEW - 10/9/2023
Great experience! Had the part next day by 8am.
GOOGLE_REVIEW - 10/9/2023
5 STARS!
GOOGLE_REVIEW - 10/9/2023
Wanted to let you know we received this very hot display and cable order Saturday morning and I just wanted to say thank you to Kellen for taking this order and getting it shipped out for quick delivery on Saturday. This was a situation where the defective unit would have shut production and possibly loose product if we had not received the replacement Saturday. Thanks again and I truly appreciate this very much!
ROBERT M. - 10/9/2023
Very quick service. Arrived at designated address in excellent time.
GOOGLE_REVIEW - 10/4/2023
5 STARS!
GOOGLE_REVIEW - 10/4/2023
5 STARS!
GOOGLE_REVIEW - 10/4/2023
I have used Radwell for a variety of products. The customer service has always been good and their terms are easy to understand regarding restock/return fees.
GOOGLE_REVIEW - 10/4/2023
Awesome!
TED F. - 10/4/2023
5 STARS!
GOOGLE_REVIEW - 10/4/2023
5 STARS!
GOOGLE_REVIEW - 10/4/2023
All your staff are highly professional. Intelligent. Knowledgeable. And fun to speak with! If your company has a rewardation program in place ie: Kudos, Cash or whatever the medium is, they ALL should be recognized and in receipt of such.
G - 10/3/2023
I wanted to reach out and say thank you for all your help Saturday! Really appreciate the response and the quick turnaround
AUSTIN M. - 10/2/2023
Was great working with you!
MIGUEL S. - 10/2/2023
You guys did a great job. You were flexible and customer oriented as our shipping demands changed back and forth. I really appreciate how you handled this order. Highest kudos to Telyssa, Manu and Lucy for the service they gave me.
KELLY T. - 10/2/2023
5 STARS!
GOOGLE_REVIEW - 9/29/2023
Always 100% satisfied with Radwell, from part selection to customer service. Fast shipping and a quick response when help is needed.
GOOGLE_REVIEW - 9/28/2023
5 STARS!
GOOGLE_REVIEW - 9/28/2023
5 STARS!
GOOGLE_REVIEW - 9/27/2023
Great and fast service. My place to go for company emergency parts
ALBERTO A. - 9/27/2023
I can usually find what I need in a pinch at Radwell. Shipping next day helps us get the machinery back up and running. Thank you Radwell.
MICHAEL F. - 9/27/2023
5 STARS!
GOOGLE_REVIEW - 9/27/2023
Excellent Customer Service!
GOOGLE_REVIEW - 9/27/2023
5 STARS!!
GOOGLE_REVIEW - 9/27/2023
Very quick turnaround on order.
GOOGLE_REVIEW - 9/27/2023
5 STARS!
GOOGLE_REVIEW - 9/27/2023
Thank you for your help to resolve this matter. I really appreciate the A+ customer service you showed with helping with my issue.
JEREMY V. - 9/26/2023
5 STARS!
GOOGLE_REVIEW - 9/26/2023
Prompt shipping, nicely packaged. Very happy!
RICK B. - 9/26/2023
Quick reliable service. The product arrived as expected.
GOOGLE_REVIEW - 9/26/2023
5 STARS!
GOOGLE_REVIEW - 9/26/2023
muy buen tiempo de entrega / very good delivery time
GOOGLE_REVIEW - 9/26/2023
5 STARS!
GOOGLE_REVIEW - 9/26/2023
Fast and easy check out along with prompt shipping.
GOOGLE_REVIEW - 9/26/2023
Fast shipping & great communication!
GOOGLE_REVIEW - 9/26/2023
5 STARS!
GOOGLE_REVIEW - 9/26/2023
Great turn around on response. I had my order confirmation within a few hours and shipping was great. I greatly appreciate the online ordering ability.
GOOGLE_REVIEW - 9/26/2023
Got what I ordered in two working days Thanks
GOOGLE_REVIEW - 9/26/2023
5 STARS!
GOOGLE_REVIEW - 9/26/2023
Our experience with Radwell has been very pleasant thus far. I am very impressed with the Customer Service that Jon Hughes has provided us so far. He was able to get us a Quote and went one step further. He knew our Group was not in your system and sent us all the necessary paperwork.
We appreciate you both reaching out to us with your follow up.
RANDY J. - 9/26/2023
I wanted to take a moment and send a thank you for the repair on the PCB for a Yamaha Clavinova Baby Grand Piano. John, you were very patient with me and the extra amount of time it took me to get the piano in the shop so I could get you the parts for repair. Kari, you did a wonderful job of handling the approval. Jerry, thanks for the repair and if it wasn't you, pass it on.
TERRY P. - 9/26/2023
5 STARS!
GOOGLE_REVIEW - 9/22/2023
Excellent all around experience !!!
WILLIAM P. - 9/22/2023
5 STARS!
GOOGLE_REVIEW - 9/22/2023
Very fast shipping and they have obsolete and hard to get parts. I am happy with them.
GOOGLE_REVIEW - 9/22/2023
5 STARS!!
GOOGLE_REVIEW - 9/22/2023
Was great working with you!
MIGUEL S. - 9/22/2023
Thank you so much Megan. I know I can always count on you to find me the needles in the haystack!
AMBER A. - 9/21/2023
Very good service!
GOOGLE_REVIEW - 9/20/2023
5 STARS!
GOOGLE_REVIEW - 9/20/2023
Excellent customer service and knowledge of products!!
GOOGLE_REVIEW - 9/20/2023
Easy and simple to work with
GOOGLE_REVIEW - 9/19/2023
5 STARS!
GOOGLE_REVIEW - 9/19/2023
Fast Shipping, product just as described
GOOGLE_REVIEW - 9/19/2023
5 STARS!
GOOGLE_REVIEW - 9/19/2023
5 STARS!
GOOGLE_REVIEW - 9/19/2023
I liked the fast service
GOOGLE_REVIEW - 9/19/2023
5 STARS!!
GOOGLE_REVIEW - 9/19/2023
Great company!
GOOGLE_REVIEW - 9/18/2023
5 STARS!!
GOOGLE_REVIEW - 9/18/2023
They had what I needed and I got it next day.
GOOGLE_REVIEW - 9/18/2023
Hard to find parts at a decent price.
GOOGLE_REVIEW - 9/18/2023
5 STARS!
GOOGLE_REVIEW - 9/18/2023
I am satisfied with the exact delivery time.
GOOGLE_REVIEW - 9/18/2023
Item was as ordered so everyone is happy to finish repairing unit.
DAVE S. - 9/18/2023
5 STARS!
GOOGLE_REVIEW - 9/18/2023
Everything was very smooth. Received my order a day ahead of time!
GOOGLE_REVIEW - 9/18/2023
5 STARS!
GOOGLE_REVIEW - 9/18/2023
I am satisfied with the exact delivery time.
GOOGLE_REVIEW - 9/18/2023
5 STARS!
GOOGLE_REVIEW - 9/18/2023
I wanted to say thank you for your help. We installed the lugs on the FD3125 and it worked out perfectly!
The machine is now up and running, the way it should be.
FRANK C. - 9/18/2023
I have been treated very nicely.
I'm very pleased with this company.
RICHARD D. - 9/15/2023
Thank you both for the quick response yesterday. You’re rockstars!
AARON D. - 9/15/2023
Thank you, you guys have gone above and beyond to help out with my customer. This is greatly appreciated.
LAURA L. - 9/15/2023
I am writing to thank you and in particular, the technician, Fengisky Desloges, who repaired the CI-BN-COM bacnet communication board I sent in recently. It worked great. The repair of this obsolete board is key in keeping this Franklin Electric VFD in operation at a minimum cost.
Thank you for your excellent service! Please pass my thanks onto Fengisky.
JOHN M. - 9/14/2023
Thank you very much Niosha, that’s great support!
JOE H. - 9/11/2023
Fantastic job, that actually worked! Thank you very much, we are up and running with the new HMI screen after updating all those numbers! Now the original HMI will be a backup for us when you finish fixing it.
Thank you all Radwell team, for your help during the process!
DENNIS K. - 9/11/2023
I would like to inform you that the order was placed yesterday by Hana. Like always, Her dedication and hard work have been consistently evident in her duties, and we appreciate her efforts.
CECILIA M. - 9/11/2023
Your speedy response and excellent customer service is appreciated!
SHALENE D. - 9/11/2023
Thank you for your timely response.
You are always so quick…I wish all my vendors were like you.
GEORGINA C. - 9/11/2023
5 STARS!
GOOGLE_REVIEW - 9/7/2023
5 STARS!
GOOGLE_REVIEW - 9/7/2023
Great prices and parts are usually available.
GOOGLE_REVIEW - 9/7/2023
Fast and reliable service
GOOGLE_REVIEW - 9/7/2023
5 STARS!!
GOOGLE_REVIEW - 9/7/2023
Thank you very much for arranging the shipment for us. Just what we needed!
Many thanks to Tyler as well. Good to work with the Radwell Team.
JOHN F. - 9/6/2023
Denise Rodriquez and Jeremy Zimmerman are awesome.
I have had several transactions and they all went very well thanks to Denise and Jeremy.
I definitely recommend Radwell.
JOEL V. - 9/1/2023
We received the unit yesterday and installed it today. Everything seems to work well at this time.
Appreciate the professional service and packaging of our unit. We will most likely use you if any more of our DRO displays fail.
TYSON S. - 8/31/2023
Kaitlin Markwood took wonderful care of me when my rep was unavailable.
ABBY K. - 8/31/2023
Radwell Rocks !!!
CATRINA M. - 8/29/2023
I called Omega for a J style thermocouple and anything they have is a minimum of 3 weeks or more out. I drop an email to Kaitlin, and I will have the parts by Thursday at the latest. Once again, she saved the day by getting the parts I need to get our systems back up and running quickly.
GARY C. - 8/29/2023
Fast shipping good experience
GOOGLE_REVIEW - 8/28/2023
Perfect!
GOOGLE_REVIEW - 8/28/2023
Radwell was great as always!!!
GOOGLE_REVIEW - 8/28/2023
5 STARS!
GOOGLE_REVIEW - 8/28/2023
Great for emergency repairs.
GOOGLE_REVIEW - 8/28/2023
Fantastic as usual
GOOGLE_REVIEW - 8/28/2023
5 STARS!
GOOGLE_REVIEW - 8/28/2023
My compliments and Thanks to Mr. Ismael Rivera. He provided excellent service for my company late on a Friday afternoon, when it can be tough to get good customer service. Four Stars for you Mr. Rivera.
DAVID B. - 8/28/2023
5 STARS!
GOOGLE_REVIEW - 8/28/2023
Very fast shipping. As always with Radwell, the part fit perfect.
GOOGLE_REVIEW - 8/28/2023
Arrived on time. Price is great.
GOOGLE_REVIEW - 8/28/2023
5 STARS!
GOOGLE_REVIEW - 8/28/2023
Ryan B is always very helpful & always provides superior customer service.
SHEREE D. - 8/26/2023
5 STARS!
GOOGLE_REVIEW - 8/26/2023
Very great service!
GOOGLE_REVIEW - 8/26/2023
Great customer service!!!!
GOOGLE_REVIEW - 8/26/2023
Fast shipping and item was what they said!!! Will order from Radwell again.
GOOGLE_REVIEW - 8/26/2023
5 STARS!
A.J. B. - 8/26/2023
Ordering was fast and easy.
GOOGLE_REVIEW - 8/26/2023
5 STARS!!
GOOGLE_REVIEW - 8/26/2023
We received our order, thank you for the great service and fast delivery.
FRED B. - 8/24/2023
I would like to express my sincere appreciation for your assistance in contacting the supplier and acquiring another RMA. Your valuable contribution in this matter is highly regarded and has been of great help to me. Thank you for your prompt and efficient assistance, which has helped us to resolve this issue in a timely manner.
JOSEPH T. - 8/24/2023
I know it’s been a while since we last spoke however one of your sales guys stopped by and picked up the old router that we replaced and is going to try and repair it. I told Cody that you were an Outstanding Employee and a Valued Member of the Radwell Team. Please keep up the good work and thank you for assisting me with this part!
TOD R. - 8/22/2023
You are simply too good! We will sell the updated Belino version since we’re a distributor. But I couldn’t have found that info without your help.
Again, your service & knowledge are indispensable to us here at NECC.
KAREN K. - 8/22/2023
Great! This was shipped quickly.
GOOGLE_REVIEW - 8/22/2023
Ordered and got confirmation right away. Product shipped quick and was exactly what I needed.
GOOGLE_REVIEW - 8/22/2023
5 STARS!
GOOGLE_REVIEW - 8/22/2023
I know you help a lot of people everyday but I just wanted to say how much I appreciate you going the extra mile with me yesterday. I received my part and it looks like it’s going to work fine. Just like to let people know when they do a great job and that’s what I think of you yesterday.
RICKY M. - 8/22/2023
I’ve fitted the JVM back to the truck & all is working great. Excellent service, thank you very much.
ALEX C. - 8/21/2023
The unit was received about an hour ago and machine is now ready to run. Please express our gratitude for a job well done and the expedient timeframe.
TIM B. - 8/21/2023
Keep up the good work.
OMAR P. - 8/18/2023
Thank you for your excellent service! Best ever!
NICOLLE W. - 8/17/2023
Bernadette, I can’t stress enough how thankful we are for your HELP! On behalf of our Team, we really appreciate your hard work, Thanks for helping us out.
MAYRA G. - 8/16/2023
I look forward to dealing with Radwell in the future. This has been an awesome experience from ordering, delivering to the customer service. 5 star rating.
MIKE C. - 8/16/2023
Emily, thank you very much for your high-quality work ethic!
CARLOS S. - 8/16/2023
Fast shipping and the perfect part!
GOOGLE_REVIEW - 8/16/2023
Easy to search the parts needed, a fair price, quick turn-around and updates re: shipping/tracking # &c. from start to finish. Thank you.
GOOGLE_REVIEW - 8/16/2023
5 STARS!
GOOGLE_REVIEW - 8/16/2023
YOU ARE WONDERFUL ADAM! Wish everyone was this easy to work with!!!
TERRI W. - 8/16/2023
If half my suppliers had the service level you do…I’d be good shape. You’re on it!
BRIAN T. - 8/14/2023
VERY PROFESSIONAL. VERY ACCURATE AND ALSO GREAT CUSTOMER SERVICE
GOOGLE_REVIEW - 8/14/2023
Very easy to navigate and order
GOOGLE_REVIEW - 8/14/2023
5 STARS!!
GOOGLE_REVIEW - 8/14/2023
Thank you, Austin, for being our hero!
JOBY P. - 8/14/2023
You’re the best Travis, that’s why I work with you.
BOB H. - 8/14/2023
Richelle is great!
KENSON W. - 8/14/2023
Sending you a quick note that the motor came in and is working great. Thank you and your team for the quick response. My mother-in-law and my wife and I appreciate it. My wife liked the special gift in the box of candies.
JOHN N. - 8/14/2023
I appreciate the swift response and quote, I wish all my other vendors were as good as you!
NICK M. - 8/14/2023
We have successfully installed the drive and motor and we are back in business.Thanks to the great team at Radwell for a job well done.
TOM B. - 8/11/2023
Anaya M. went above and beyond and I want to praise her for efforts in locating the requested coil part# 75D55123H.She is an asset for Radwell International and is very professional!
ROGER S. - 8/11/2023
5 STARS!
GOOGLE_REVIEW - 8/11/2023
Excellent service, their sales representatives are very knowledgeable, and would go out pf their way to help you!
GOOGLE_REVIEW - 8/11/2023
excellent service, their sales representatives are very knowledgeable, and would go out pf their way to help you!
GOOGLE_REVIEW - 8/11/2023
Giving five stars for the very quick handling of my order.
GOOGLE_REVIEW - 8/11/2023
5 STARS!
GOOGLE_REVIEW - 8/11/2023
Order came right on time. Very pleased
GOOGLE_REVIEW - 8/11/2023
You are awesome! Thank you so much
JEN L. - 8/11/2023
I love working with Eric Chavet. He's always so quick to respond to our orders/questions. Thanks for providing excellent customer service, Eric!
JEREMY S. - 8/10/2023
Hana was awesome to work with. When picking up my order one part was incorrect and was promptly rectified.
Overall experience was a 10 out of 10
RICHARD G. - 8/9/2023
Prompt service and always a pleasure to work with.
SHANE J. - 7/31/2023
My Order was received fast and in great condition.
BENJAMIN O. - 7/31/2023
5 STARS!
GOOGLE_REVIEW - 7/31/2023
Items came on time and worked out great!
GOOGLE_REVIEW - 7/31/2023
5 STARS!
GOOGLE_REVIEW - 7/31/2023
Had exactly what I needed and got it next day!!
GOOGLE_REVIEW - 7/31/2023
Good service got my order faster than I expected thank you.
GOOGLE_REVIEW - 7/31/2023
Thank you so much, Austin. I appreciate all of your help with this. You’ve been amazing.
BETH B. - 7/28/2023
I wanted to take the time to reach out to you regarding your repair technician Andrew, that was assigned to our repair. He made the difference of our first repair experience with Radwell absolutely awesome. Andrew worked with us to get the correct repair done on our PLC. He went above and beyond what we have experienced with other repair companies and suppliers. You have an excellent technician that is customer oriented and has made Radwell a go to for my company. In addition, he reached out to me, on his own yesterday to see how the PLC worked for us. The follow up that he made is icing on the cake. Your company is very lucky to have him.
JIM S. - 7/27/2023
Dylan R was very helpful and exceeded expectations.
REBECCA C. - 7/27/2023
Eric and Deanna are always very helpful in getting us our items anytime I reach out to them and that is very much appreciated!
CANDY N. - 7/27/2023
You’re a rockstar, man. Thank you for everything you’ve done to help!
SHANE Y. - 7/27/2023
Thank you, as always, for jumping on this request quickly!
TAYLOR R. - 7/26/2023
You are the best Niosha!!!!
DAGMY C. - 7/26/2023
Thank you Radwell team for getting this out yesterday. We received it today.
CHRIS V. - 7/26/2023
5 STARS!
GOOGLE_REVIEW - 7/24/2023
Very pleasant transaction
GOOGLE_REVIEW - 7/24/2023
Large inventory, easy ordering and fast delivery.
GOOGLE_REVIEW - 7/24/2023
Fast and reliable source of obsolete parts! Was able to repair my equipment the next day!
GOOGLE_REVIEW - 7/24/2023
Thank you Brianna and with your help you have made my Monday a little smoother now. I appreciate your help. You are awesome and such a pleasure to work with.
BRUCE F. - 7/24/2023
I want to send you thanks and special gratitude from SABIC Bay St. Louis Manufacturing for you going above and beyond your normal scope of work to make sure that this package was shipped out for us on yesterday. I know this was a “nail-biter”, but you came through for us and we just want to let you know how much we appreciate your diligence in our behalf! We look forward to doing business with you in the future as the business dictates that need. Job well done!
JAMES H. - 7/21/2023
Great Knowledge, Services and fast excellent , timely shipping
GOOGLE_REVIEW - 7/20/2023
Radwell was great to work with. their website correctly found the part I needed. I created an account and ordered the part. The part was shipped and received by me per schedule. The part was great and well packed. Now that I know that they are great, my first stop in the future will be Radwell.
GOOGLE_REVIEW - 7/20/2023
Received the new correct part today. Thank you again for the quick response and turn around! Makes life much easier.
RYAN T. - 7/19/2023
Some other distributors have dropped the ball the past couple of months, but Radwell has been very responsive and helpful. Your efforts are greatly appreciated.
JERROD N. - 7/19/2023
Thank you so much for the help and making this easy!
ANDREW H. - 7/19/2023
I just wanted to thank you for all your help yesterday. The part arrived before 10:30pm last night from what I was told and we were able to have everything ready for the plant to run the other machine.
GARY B. - 7/18/2023
Dan, the refurbished drive works great!
JAMIE B. - 7/18/2023
5 STARS!
GOOGLE_REVIEW - 7/17/2023
Prompt and as represented!
GOOGLE_REVIEW - 7/17/2023
Exact part needed!
GOOGLE_REVIEW - 7/17/2023
This repair worked out perfectly!
SHANNON T. - 7/17/2023
We typically have had a good experience working with you. There are no issues that I can think of at this time.
DON J. - 7/14/2023
Rebecca you have done a great job on this and I’m sure that it wasn’t the easiest order to process. You’ll definitely be hearing more from me!
GEORGE C. - 7/13/2023
Breanna was very professional and easy to work with!
EVERETTE S. - 7/12/2023
We all appreciate what you do for us!
TONIA H. - 7/12/2023
I'm rather amazed by your efficiency.
ISABELLE L. - 7/12/2023
Your website is very easy to navigate. I am a returning customer. Luckily the parts were in stock and ready to ship and were received at the designated delivery date and time.
GOOGLE_REVIEW - 7/12/2023
5 STARS!!
GOOGLE_REVIEW - 7/12/2023
It was a nice experience
GOOGLE_REVIEW - 7/12/2023
Cole was vey helpful and responsive. Made this transaction easier and quick turn around.
LYNETTE C. - 7/11/2023
Website is easy navigate and easy to checkout and place order.
GOOGLE_REVIEW - 7/10/2023
5 STARS!
GOOGLE_REVIEW - 7/10/2023
Thank you for all of the hard work you put into this repair. We have installed it and it is working!!
GLORIA G. - 7/10/2023
I received back the DC drive yesterday, ahead of the anticipated return date, and it is back to business as usual for us.
JEFF B. - 7/10/2023
My experience was good!
GOOGLE_REVIEW - 7/10/2023
5 STARS!!
GOOGLE_REVIEW - 7/10/2023
Thanks so much for all of your help and for keeping an eye out on this order for us!
Appreciate the extra work on this one
GRETCHEN S. - 7/7/2023
I just want to say, I really appreciate all your help lately with not just this order but all of them, you are a GREAT Sales Rep.!!!
RACHEL B. - 7/7/2023
Just wanted to let you know Peggy is always very helpful and takes good care of me.
BILL D. - 7/7/2023
Fast, easy ordering online!
GOOGLE_REVIEW - 7/6/2023
5 STARS!!
GOOGLE_REVIEW - 7/5/2023
Very quick response and shipping options.
GOOGLE_REVIEW - 7/5/2023
The item was as ordered. Shipping was prompt. Very satisfied
GOOGLE_REVIEW - 7/5/2023
5 STARS!
GOOGLE_REVIEW - 6/30/2023
Product was as promised. Great shipping
GOOGLE_REVIEW - 6/30/2023
The right part and always on time
GOOGLE_REVIEW - 6/30/2023
5 STARS!
GOOGLE_REVIEW - 6/30/2023
DSI and I would like to thank you for supplying us with great communication and professionalism.
RAYMOND D. - 6/30/2023
5 STARS!
GOOGLE_REVIEW - 6/28/2023
The part was correct and it showed up next day like requested.
GOOGLE_REVIEW - 6/28/2023
Selected item delivered as promised. Nice job.
GOOGLE_REVIEW - 6/28/2023
5 STARS!!
GOOGLE_REVIEW - 6/28/2023
Once again Kaitlin and Radwell have come through in a pinch. Other suppliers we tell us there is up to a 14-week lead time. I checked the website and then reached out to Kaitlin within 15 minutes I had answers. Tomorrow we will be able to start putting the repair in place, not the middle of October.
GARY C. - 6/27/2023
5 STARS!
GOOGLE_REVIEW - 6/26/2023
quick response part sent and received next day
GOOGLE_REVIEW - 6/26/2023
Fast shipping… product came as advertised.
GOOGLE_REVIEW - 6/26/2023
Just as described, Fast Shipping
GOOGLE_REVIEW - 6/23/2023
5 STARS!!
GOOGLE_REVIEW - 6/23/2023
Everything was great!
GREG L. - 6/23/2023
Johnathan was excellent. I hope all of your sales reps are at his level.
Great Job!
BUTCH S. - 6/22/2023
Tyheem H. is an asset to Radwell. He is professional, friendly, and knowledgeable.
JEREMY S. - 6/21/2023
Kudos to order taker Julia O. who addressed the tax issue on our first order with Radwell and followed thru!!!
GARTNER E. - 6/21/2023
5 STARS!
GOOGLE_REVIEW - 6/20/2023
Great service every time!
GOOGLE_REVIEW - 6/20/2023
Met delivery and speedy expectation!
GOOGLE_REVIEW - 6/20/2023
5 STARS!!
GOOGLE_REVIEW - 6/20/2023
5 STARS!
GOOGLE_REVIEW - 6/19/2023
Product was delivered very quickly
GOOGLE_REVIEW - 6/19/2023
5 STARS!
GOOGLE_REVIEW - 6/19/2023
I would like to extend my gratitude for sending Jim to us, He in a professional way worked thru our issues and has gotten us back up and running. Working with him was a pleasure and I would recommend him with this type of work.
STEVE H. - 6/19/2023
Thanks for the terrific service John !
CHRIS C. - 6/19/2023
GREAT COMPANY THEY HAVE ALL THE OBSOLETE PARTS I NEED
GOOGLE_REVIEW - 6/16/2023
Quick service. Accurate matching of product information.
GOOGLE_REVIEW - 6/16/2023
5 STARS!
GOOGLE_REVIEW - 6/16/2023
Price was right. Shipping was fast. Part was correct. Installed easy and functioning properly.
GOOGLE_REVIEW - 6/16/2023
I am a happy camper!
GOOGLE_REVIEW - 6/16/2023
Megan is the best.
JOSEPH V. - 6/16/2023
Nicole was great to work with.
TOM F. - 6/16/2023
Once again Michael thank you very much for your support.
ATALO O. - 6/14/2023
Thanks to you and Radwell for being so considerate. You are good people.
JOHN K. - 6/14/2023
Lucy, I really appreciate how well this order has worked out!!! Thank you for being so responsive to our needs. There are so many management eyes on this order and you all made it happen for us seamlessly!!
CHERYL C. - 6/14/2023
Really appreciate the stellar customer service!
BOB C. - 6/14/2023
Everyday, every hour, every minute, Peggy is blasted with RFQs, price requests, expedites blah blah blah – but to Peggy, everything is important and needs attention in an adequate manner. She truly is a superstar, and we continually will spend our money due to more than exceptional service via Peggy!
KRISTOFER P. - 6/13/2023
I am extremely impressed with the level of service that you and your team has provided to me on this order. I requested a quote from you and you sent it to me right away. I placed the order with you and the order shipped right away too. Just wanted you to know that the service that I have experienced from Radwell is top notch. Thank you.
WAYNE R. - 6/13/2023
Very Polite to talk to & processed my order quickly
BRUCE T. - 6/13/2023
In an another note Alessandro is an awesome representative and helped me get out of a jam for my following week of travel for a project.
DANIEL W. - 6/12/2023
Very happy with your service. I emailed on a holiday and my email was promptly answered. Everyone from the tech to the people on the phone were outstanding. I will definitely do more business with Radwell.
MARLON E. - 6/9/2023
Thank You so much for stepping in and getting all this resolved Niosha. You are great at your job and it shows!!!
MARCI C. - 6/8/2023
5 STARS!
GOOGLE_REVIEW - 6/7/2023
Bethany was very helpful, quickly placed my order for me with my shipping account number.
LESLIE K. - 6/6/2023
Excelente servicio!!
GOOGLE_REVIEW - 6/6/2023
5 STARS!
GOOGLE_REVIEW - 6/6/2023
Quick, easy, efficient! Found my part number, ordered, and received as expected. Exactly what is needed when ordering critical parts!
GOOGLE_REVIEW - 6/6/2023
All Radwell employees have extended themselves beyond their level of assigned responsibilities. During the past 6 months Mike Bleacher and John Kerr have always made themselves available to listen to all of my concerns and answer all of my questions. My phone calls or emails were promptly returned. These men worked with me to sort out the technical details as they combed through a plethora of objectives without a schematic diagram. All employees are to be commended for the extraordinary effort expended with the repair of the 19 year old, Mec 2 circuit board made by Thomson electronics. I realize many hours were invested by the employees as they sought out solutions derived from self mastery, education; and determination. Though the board could not be repaired due to proprietary information, these employees have earned much admiration and respect. I will never forget the unmatched performance Radwell employees demonstrated. No other company I contacted would even consider looking at or diagnosing the Mec @ circuit board, but Radwell came through and gave my customer hope. In the future, I will always contact Radwell first for repair of the generator electronic controls I come into contact with.
Cordially,
Marshall D. Brooks
MARSHALL B. - 6/4/2023
Radwell does a great job of finding hard to find parts and on repairs. They are a very good source to have.
GOOGLE_REVIEW - 6/2/2023
5 STARS!
GOOGLE_REVIEW - 6/2/2023
GREAT JOB!
GOOGLE_REVIEW - 6/2/2023
What a pleasure doing business with you. Thank you so very much. If it ever comes up again, you will be my number one.
DON I. - 6/2/2023
5 STARS!
GOOGLE_REVIEW - 6/1/2023
GREAT PRODUCT, PRICE AND QUICK SERVICE
GOOGLE_REVIEW - 6/1/2023
Purchasing the item was easy, up to date and quick respond emails about purchases. Kudos to the Radwell.com, team. R. Criollo Epic Pharma LLC
GOOGLE_REVIEW - 6/1/2023
Good and fast service, big inventory
GOOGLE_REVIEW - 6/1/2023
5 STARS!
GOOGLE_REVIEW - 6/1/2023
They always have what I need. Even if the part has been discontinued for years they seem to have at least one in stock and the ability to get more. This place is amazing!
GOOGLE_REVIEW - 6/1/2023
John has come through for us here at Toshiba several times today. He’s gone above and beyond to make sure we get what we need, while working within my difficult time constraints.
ROBERT G. - 6/1/2023
Thank you to Linda Gruber (Willingboro, NJ) for going above and beyond yesterday 5/31/2023. I called late in the day hoping to get an item shipped and in most cases I would've been told sorry it will have to wait until tomorrow but she took initiative and made sure it would get shipped. She even sent the tracking number first thing in the morning without being asked for it. I cannot remember the last time I could trust someone when a customer was in desperate need of an item. Her work ethic is rare in our industry and I am glad that I had the opportunity to work with her when in need.
PHILLIP S. - 6/1/2023
Radwell is always fast and gets the product delivered undamaged. They are accurate when picking the product and will offer substitute if item isn't available.
GOOGLE_REVIEW - 6/1/2023
Great people, very helpful , Quick response
GOOGLE_REVIEW - 6/1/2023
5 STARS!
GOOGLE_REVIEW - 6/1/2023
Fast shipping, great customer service, hard to find items in stock A+ :) Thanks!!!
GOOGLE_REVIEW - 6/1/2023
My GFCI showed up on time, nicely packed and even had a little bag of candy included- That was so lovely! Would definitely recommend Radwell and would buy from them again :)
GOOGLE_REVIEW - 6/1/2023
Great online ordering platform. Product arrived within 2 days of ordering!!
GOOGLE_REVIEW - 6/1/2023
Best Service
GOOGLE_REVIEW - 6/1/2023
5 STARS!
GOOGLE_REVIEW - 6/1/2023
Excellent!
JEFFREY B. - 6/1/2023
Worked like a charm. Thank you for your help today!
IAN M. - 6/1/2023
Excelente, informacion del producto, y servicio de entrega puntual
GOOGLE_REVIEW - 5/31/2023
I received my order well packaged, on schedule, and as ordered.
GOOGLE_REVIEW - 5/31/2023
5 STARS!
GOOGLE_REVIEW - 5/31/2023
Excellent!
GOOGLE_REVIEW - 5/31/2023
Very very good
GOOGLE_REVIEW - 5/31/2023
Thank you!!! You folks did an amazing job... AGAIN!
GOOGLE_REVIEW - 5/30/2023
Part arrived promptly. Thanks.
GOOGLE_REVIEW - 5/30/2023
Filling the order and getting it out the door was accomplished quickly. Emails updating the progress of the order were a great help. All in All, Radwell gets a Gold Star!
GOOGLE_REVIEW - 5/30/2023
5 STARS!
GOOGLE_REVIEW - 5/30/2023
Economical solution. Prompt service. Received product sooner than expected. Tootsie Rolls were fun!
GOOGLE_REVIEW - 5/30/2023
Faster than expected! Exactly what we needed also!
GOOGLE_REVIEW - 5/30/2023
5 STARS!
GOOGLE_REVIEW - 5/30/2023
Hard to find parts easily available.
GOOGLE_REVIEW - 5/30/2023
5 STARS!
GOOGLE_REVIEW - 5/30/2023
Always a quick and easy way to purchase what we need.
GOOGLE_REVIEW - 5/26/2023
5 STARS!!
GOOGLE_REVIEW - 5/26/2023
The order came fast and it was accurate
GOOGLE_REVIEW - 5/26/2023
Doing business was easy and will continue with Radwell for future orders.
RICHARD G. - 5/26/2023
Thank you for your help, finding a company that has good customer service as yours is hard to come buy these days. I for sure will keep you guys in mind for any future needs.
DAN N. - 5/22/2023
Always a quick and easy way to purchase what we need.
GOOGLE_REVIEW - 5/18/2023
5 STARS!
GOOGLE_REVIEW - 5/18/2023
On time delivery
GOOGLE_REVIEW - 5/18/2023
The parts worked and we’re so happy. Thanks again for all your help!!
ALICE R. - 5/18/2023
Parts came first thing today and machine is up and running. Just wanted to thank you all for great service and prompt shipping.. Y’all are great. It’s refreshing for a change..
WILLIAM B. - 5/17/2023
5 STARS!!
GOOGLE_REVIEW - 5/17/2023
Knowledgeable staff, fast shipping!
GOOGLE_REVIEW - 5/17/2023
Very good
GOOGLE_REVIEW - 5/17/2023
Had a hard to find item and sent it quickly
GOOGLE_REVIEW - 5/15/2023
5 STARS!
GOOGLE_REVIEW - 5/15/2023
Usually has what we need and in a hurry. Thank you. Holcim Building Envelope - Jacksonville, FL
GOOGLE_REVIEW - 5/15/2023
Tyler, your effort and execution has met or exceeded my expectations with every turn in the road.
JOSEPH C. - 5/12/2023
Thanks a TON Radwell team – machine has been running since, and much appreciated.
FRANK Z. - 5/12/2023
5 STARS!
GOOGLE_REVIEW - 5/10/2023
Website and product has been good.
GOOGLE_REVIEW - 5/10/2023
5 STARS!
GOOGLE_REVIEW - 5/10/2023
Thank you so much for your quick response to my email and taking care of this. You're very much appreciated.
DUANE D. - 5/10/2023
Thank you for your quick and helpful support.
KIM F. - 5/10/2023
Any time I have ordered any item from your Company, you are quick to respond, give updated e-mails and items are shipped quickly.
GOOGLE_REVIEW - 5/8/2023
5 Stars!
GOOGLE_REVIEW - 5/8/2023
Radwell had the part I needed in stock and it was delivered quickly.
GOOGLE_REVIEW - 5/8/2023
5 STARS!
GOOGLE_REVIEW - 5/8/2023
I was notified by our technician, that the part was received on Friday morning; at the customer’s facilities and that they were able to complete their repairs.
Thank you to you and your team at “Radwell”, for providing such amazing customer service! You guys are the best!
JOSÉ D. - 5/8/2023
Thank you for the prompt response and resolution regarding the unit. I’ve received the replacement part this morning.
JONATHAN R. - 5/5/2023
Perfect!! Thank You so much Niosha for all you have done to help in this matter.
It is greatly appreciated!!
MARCI C. - 5/5/2023
Great! Good quality and delivery time
GOOGLE_REVIEW - 5/4/2023
5 STARS!
GOOGLE_REVIEW - 5/4/2023
I recently contacted Niosha and then Brandon with an order issue. I just wanted to thank you for all your help, and let you know that Brandon has been amazing and super helpful. I appreciate you both with all your help, and just wanted to say thank you. Great customer service from you both, and I hope that Radwell notices you both as assets to the company. It is so nice to work with pleasant people, that care and want to help.
BRIANNA B. - 5/4/2023
I found your company on the internet and you had in stock the item I was looking for and
Peggy was very pleasant and helpful in processing our order---I don’t see that much these days
CHRIS H. - 5/4/2023
Your timeliness and professionalism continues to impress...thank you!
BOB C. - 5/3/2023
The fuse arrived earlier than you estimated, and we were able to restore power to the plant. Very appreciative of your efforts yesterday. Thank you!
TOM H. - 5/3/2023
5 STARS!
GOOGLE_REVIEW - 5/2/2023
I can always rely on Radwell to have what I need to keep production moving. They ship lightning fast.
GOOGLE_REVIEW - 5/2/2023
5 STARS!!
GOOGLE_REVIEW - 5/2/2023
I would love to give a shoutout to my rep Kyle S. His professionalism and his quick and reliable help whenever I inquire , especially our Urgent requests, is truly appreciated.
When I know I am buying from Radwell, it will be done as quick as possible and confirmation/shipping details are sent as soon as they can be.
Thank you!
ANGELA H. - 4/28/2023
I wanted you to know I appreciate all you do for us!
I will always go to you first! ?
JENNIFER D. - 4/27/2023
5 STARS!
GOOGLE_REVIEW - 4/25/2023
Great packing
GOOGLE_REVIEW - 4/25/2023
5 STARS!!
GOOGLE_REVIEW - 4/25/2023
Every interaction with Radwell tech support and customer service has been outstanding.
Everyone was very knowledgeable, professional, kind to someone with limited tech knowledge.
Shipping and estimated delivery schedules have been correct every time. Website is very user friendly.
Appreciate the immediate responses to emails and return phone calls. Keep up the good work.
BECKY W. - 4/24/2023
Really good web site. Good customer service. Fair prices.
MARK H. - 4/23/2023
Excellent experience and helpful beyond expectations.
RODNEY C. - 4/23/2023
Good experiences working with your company.
HARRY E. - 4/21/2023
Radwell keeps the Boise Airport running.
JOHN B. - 4/21/2023
I found Radwell on Google while looking for an electronics repair service. I am totally impressed with the knowledgeable staff, quick turnaround, and quality of repair. Even the packaging used to ship back the ECM was top notch. I will be using you folks again.
ANDY M. - 4/21/2023
Radwell seems to have some products that other places cannot get in timely manner
ROBERT T. - 4/21/2023
You are.AWESOME!!!
Thanks a million Megan!!!
SUSIE H. - 4/20/2023
I would like to say how helpful Deanna is. She is very thorough and always responds in a very timely manner. She always works a little (magic) and finds those impossible items. Thanks to all you guys for what you do.
GREG R. - 4/20/2023
Have very hard to find parts at reasonable prices. Quick shipping.
MICHAEL W. - 4/20/2023
5 STARS!
GOOGLE_REVIEW - 4/20/2023
Great products
GOOGLE_REVIEW - 4/20/2023
I use Deanna and she has always came through for us here. Great service.
TERRY S. - 4/20/2023
Buena y excelente
GOOGLE_REVIEW - 4/19/2023
5 STARS!
GOOGLE_REVIEW - 4/19/2023
Great service
GOOGLE_REVIEW - 4/19/2023
We were looking for an obsolete VFD. The ones we got were in good condition.
JASON O. - 4/19/2023
Rose was the main reason I decided to deal with Radwell for this transaction. Rose went above and beyond my expected level of customer service to make this experience easy and hassle free.
I look forward to dealing with Radwell for all future business.
DAVID O. - 4/18/2023
Bernadette Soap (Arlington,Tx.) has far exceeded all expectations. Her dedication to customer service is extraordinary. I always feel like I’m her highest priority when requesting assistance.
DAVID W. - 4/18/2023
90% of the time when I'm looking for a part on the Radwell website i need it the next day, and I’ll continue to order from Radwell when i need a part ASAP.
JOSE G. - 4/14/2023
Thank you for the excellent support!
SONNEY A. - 4/14/2023
We usually purchase online and contact Radwell if we have questions. Online ordering is quick and easy. No issues reported. Orders come quick and correct.
CONNIE F. - 4/14/2023
Thanks Jonathan, they have a line down so definitely a hot item. Thanks again for y’alls help, stellar customer service.
EVAN P. - 4/13/2023
No complaints. Always easy to order from them. They have hard to find items that help me out of a jam.
RON H. - 4/13/2023
You were the only company that had the particular micro switch I was in need of.
TOM M. - 4/12/2023
Quick and responsive.
CHRIS H. - 4/12/2023
I will say that the customer service was over the top. You had the item we needed and it was received the next day - this is almost unheard of! Way to go!
SUSAN M. - 4/12/2023
They had the parts I needed. I could not find them anywhere else. They arrived within a week. Very satisfied with this company.
NICOLAS L. - 4/12/2023
I can normally always find my discontinued parts on Radwell. If not, there are plenty of similar options for most of our applications.
PRESTON E. - 4/12/2023
I basically asked Tyheem three separate times to rework the same quote since I wasn’t sure what I exactly needed.
Tyheem was able to provide me with Awesome Customer Service through out all our communication.
His response time for getting back was exceptional, and overall service ranks on top of any Customer Service Reps that I currently work with.
Just wanted to send this along so your aware the high level of Service that Tyheem provides to his customers.
Thank you Joe and Tyheem for the continued support.
Look forward to working with you both more in the future.
MARTY Z. - 4/12/2023
We received the part first thing this morning and our machine is back up and running so many thanks to Kyle for his quick response and efforts to get us what we needed, we are currently in the process of getting Radwell added as an approved vendor so our future purchasing from you will be much easier on our end.
JOEL M. - 4/12/2023
Ismael Rivera is the Sales Rep and he always give me a good attention and prompt response
BRENDA V. - 4/12/2023
Thank you for having the parts I needed and the people who confirmed you had what I needed and got it shipped that same day. Every day a truck is down is lost money and it is rare today to find a company that will deliver as promised.
ROB B. - 4/12/2023
Radwell always has the parts I need, and their prices are often very competitive, or even better than everybody else. One thing I especially like about Radwell.com is when you order next day shipping they actually ship the item that day so that it arrives the following morning.
GOOGLE_REVIEW - 4/12/2023
Great, seamless, and precise!
GOOGLE_REVIEW - 4/12/2023
Very important and useful the info you send about chain supply and keeping customers informed. Nice detail.
MARCO G. - 4/12/2023
All 3 reps I talk too, are great to work with, and quick to support as needed. (Ryan Mclane, Dean Hamilton, Jason Cummins)
BRANDON S. - 4/11/2023
You have all been great to work with
CRYSTAL D. - 4/11/2023
Edgar Ruiz and Bernadette Soap are very knowledgeable and friendly to work with. I’ve never had a bad experience with your company. Fantastic work at a fair price, great communication and fast turnaround time.
MICHAEL G. - 4/11/2023
I just ordered some parts and spoke with a young lady named Bethany. She was very polite and helpful. I wish everyone I spoke with was like her.
ROBERT B. - 4/10/2023
We are on older plant, so it is good that we can still send Radwell older electronics and have them repaired. Or they can check their supply of older electronics and replace them.
JASON W. - 4/10/2023
I just wanted to tell you that I really appreciate all of Eric’s hard work. He is an awesome Inside Sales Rep. He has helped me with two very urgent orders, and everything went smoothly. He is so fast and so helpful.
If our mills go down, we can lose thousands of dollars a minute and he has helped prevent this from happening.
TANDRA T. - 4/10/2023
In a time when some products are difficult to get, Radwell has been very helpful offering, New and Preowned Items.
RANDY C. - 4/10/2023
Radwell offers alot of obsolete items that can get you out of a pinch in a timely fashion
DUSTIN F. - 4/10/2023
5 STARS!
GOOGLE_REVIEW - 4/7/2023
Thanks for the fast delivery.
JAIME C. - 4/7/2023
This arrived yesterday, was installed and is running.
Thank you for that excellent turn around.
CARL S. - 4/7/2023
We received the board yesterday. Thank you for everyones help and communication on this matter.
MIKE M. - 4/7/2023
Great response and communication throughout the ordering process. It was nice to keep my customer updated due to the updates sent out by your team. Greatly appreciated by myself and my customers! Thank you! I am a new customer of your service but will gladly continue to do business with you.
GLENN H. - 4/6/2023
Was able to find the parts I needed. Site was easy to navigate. Parts arrived very quickly! Perfect!
GOOGLE_REVIEW - 4/6/2023
5 STARS!
GOOGLE_REVIEW - 4/6/2023
Everyone is doing an Awesome job! Nothing to suggest at this time.
BRENDA W. - 4/5/2023
Having a retired product on you shelf saved us over $10,000.00
TOM W. - 4/4/2023
We received the part yesterday and installed it, it is working fine. Thank you for your help and excellent service.
GIL M. - 4/3/2023
Always a smooth process! A great go -to for parts not available elsewhere and repairs! Thank you, Karen
GOOGLE_REVIEW - 4/3/2023
Always Reliable
GOOGLE_REVIEW - 4/3/2023
5 STARS!
GOOGLE_REVIEW - 4/3/2023
5 STARS!
GOOGLE_REVIEW - 4/3/2023
Very helpful and great product sale
STACY W. - 4/3/2023
Great service and lots of parts in stock. Shipping is always fast.
RANDY A. - 4/3/2023
5 STARS!
GOOGLE_REVIEW - 3/31/2023
The people there were very helpful and got my parts in a timely manner!
FRED S. - 3/31/2023
Thank you very much for your help. Anytime I call to order parts they answer all my questions and send me the correct products I need.
I really appreciate it.
ANGEL S. - 3/31/2023
5 STARS!!
GOOGLE_REVIEW - 3/31/2023
Had in stock a hard to find valve at a good price and the delivery time was actually better than promised which was a nice surprise. Very pleased and would highly recommend, 5 stars for sure from me.
GOOGLE_REVIEW - 3/31/2023
5 STARS!
GOOGLE_REVIEW - 3/31/2023
EXCELLENT CUSTOMER SERVICE
KEN S. - 3/30/2023
Always have a great experience when I order from Radwell. Also the little bag of candy in the shipments is genius.
ERIC H. - 3/30/2023
5 STARS!!
GOOGLE_REVIEW - 3/30/2023
Had the parts we needed and shipped promptly.
GOOGLE_REVIEW - 3/30/2023
Always fast and on time.
GOOGLE_REVIEW - 3/30/2023
Website was easy to navigate and the follow up emails confirming the order gave me confidence that our delivery would be on time!
GOOGLE_REVIEW - 3/30/2023
5 STARS!
GOOGLE_REVIEW - 3/30/2023
Very pleased with your inventory of components
TONY A. - 3/30/2023
I always get timely responses from Deanna Call and Eric Taylor. I mainly submit my request to Deanna though. Even when I create confusion Deanna handles situation well.
JEFF W. - 3/30/2023
Purchased a refurbished contactor that is no longer made. It has continued to work now for a couple years, so very happy.
DOUG S. - 3/30/2023
The sales representative that placed my order was more than helpful. He was knowledgeable of what I was requesting and showed professionalism and excellent phone educate.
BILLY E. - 3/30/2023
I have positive experiences every time I work with Radwell.
ERIK A. - 3/30/2023
I am very pleased with the customer satisfaction that I get with Radwell. As always very professional and always helping me get the product that I need as fast as I can.
TOBY W. - 3/29/2023
Brianna Meeks is a top-notch customer service agent. I always deal with her and she is friendly, knowledgeable and always gets my questions answered quickly. Radwell also has good shipping department. My items go out quick and are packaged well to prevent damage.
DAVE T. - 3/29/2023
Radwell is my Go To for obsolete/hard to find parts!
KERRY H. - 3/29/2023
Radwell is the first place I look when I need replacement parts for our aging equipment.
The staff is very friendly and helpful when I have questions.
SHARON T. - 3/28/2023
I have been very pleased with the service and parts received.
SEAN J. - 3/28/2023
Great customer support!
MANUEL G. - 3/28/2023
It's good to know there is a company we can contact that will go the extra mile to find the parts you are looking for..
DENIS C. - 3/28/2023
The part was exactly what I needed.
CHRIS S. - 3/28/2023
I love that you have hard to find items and offer in new and refurbished condition. I have always been pleased with the quality of the condition of the item no matter which style we order.
STEVE S. - 3/28/2023
Working with Radwell is always a pleasure. Our Sales team is always helpful and knowledgeable.
KAREN C. - 3/28/2023
I have used Radwell for over 20 years and have always had a good experience. i have many good results with your service and wherever I have used and also have had great results.
KIRBY F. - 3/28/2023
The product was perfect and timely. We appreciated prompt service. So did our client. Thank you.
KERRY R. - 3/28/2023
In my opinion, Radwell provides and important service by supplying components that are no longer supported by the OEM. Thank you for collecting and maintaining your extensive inventory!
STEVEN O. - 3/27/2023
You at Radwell stock many obsolete items i struggle to find elsewhere
DEVON H. - 3/27/2023
Great store to find what we need and get it in a timely manner
DANE R. - 3/27/2023
Chris and Holly are my go to for Radwell. when i need something they are on it.
they are so very nice and so helpful. if they dont have something they will try to find it .
great people.
CATHY T. - 3/27/2023
I can always count on you guys!!!
TOM B. - 3/27/2023
We were ecstatic to find hard to find items at a great price. Used their refurbishment services on our bad equipment as well.
KYLE C. - 3/27/2023
Customer service was great!
SARAH L. - 3/27/2023
Brianna Meeks goes above and beyond finding us parts and answering emails promptly . Even if it is to say sorry she can not help us. Many other vendors seem to ignore emails and leave us hanging wondering if they are working on it or just cant help.
LOUIS S. - 3/27/2023
You stock things that other places just don't have. Its a great resource.
RYAN D. - 3/27/2023
Aaron Fant did a great job helping us get information to our customers. He answered every panicked email I sent and really went above and beyond to make sure I could soothe our customer's anxiety about getting tough to find parts in a super-timely manner.
LINDA B. - 3/27/2023
Continue to give good details on items. This helps to improve quick easy searches for items needed.
MICHELLE R. - 3/27/2023
Edgar Ruiz has been providing exceptional customer service and support to Country Maid in meeting our needs!
JEFF P. - 3/27/2023
Always a pleasure working with Radwell.
TONY H. - 3/27/2023
You are providing excellent service.
TOM B. - 3/27/2023
Andrew Kinser is who I work with often- he is very good, quick response time.
TED H. - 3/27/2023
Everything is great!
PHILLIP B. - 3/27/2023
Good company
RAFFAELE S. - 3/27/2023
Everyone I dealt with did a great job. The follow up was good. The repair was explained and I am back up and running.
JOE S. - 3/25/2023
Amazing how fast I recieved my order.
JOHN L. - 3/24/2023
Always friendly, helpful staff.
FRANK H. - 3/24/2023
Saved us in the middle of harvest with a rebuild on a refrigeration controller! Couldn't be more pleased.
ANTHONY A. - 3/24/2023
Always amazed that you can fix almost anything!
MARK T. - 3/24/2023
Great customer service and knowledge
BOB L. - 3/24/2023
I really want to thank Luke Griesenauer for helping me out with the initial questions I had and making it possible to get my feed motor repaired. My Miller welder stopped working mostly due to sitting in storage. Was ready to give up on it after Miller Electric and the motor manufacturer Bodine were not able to help out. I bought the welder new in 1988 so even though I have a new one, it's a little sentimental with this one. Installed the motor shortly after it arrived today and the old welder runs like new again! Many thanks to all involved.
STEVEN S. - 3/23/2023
Customer service was very helpful and the part was delivered on time as requested.
GOOGLE_REVIEW - 3/23/2023
They always have what I'm looking for and the hard to find stuff . Very quick ship too !
GOOGLE_REVIEW - 3/23/2023
Radwell not only had a surprising number of options for an unusual part that was needed but the order was filled and shipped in record time. I received the part very quickly and it worked for its purpose.
GOOGLE_REVIEW - 3/23/2023
5 STARS!
GOOGLE_REVIEW - 3/23/2023
Chrystine took the time to call me on the phone and explained how the order process worked in detail in a way that I was able to understand. She should receive a pat on the back for that one!
MELANIE M. - 3/23/2023
Thank you for everything you do every time there is a Critical Emergency . Your efforts are Truly Appreciated !
BILL A. - 3/23/2023
5 STARS!!
GOOGLE_REVIEW - 3/22/2023
I liked the fact that you had what I needed in stock and could ship it out quickly
GOOGLE_REVIEW - 3/22/2023
order delivery timing exceeded expectations
GOOGLE_REVIEW - 3/22/2023
Awesome as always!!
GOOGLE_REVIEW - 3/22/2023
Excellent fast service
GOOGLE_REVIEW - 3/22/2023
5 STARS!!
GOOGLE_REVIEW - 3/22/2023
Great Service. Fast Shipping
GOOGLE_REVIEW - 3/22/2023
Thanks for the quick fix!
BRENT T. - 3/22/2023
Thanks again, it has been a pleasure working with you, Niosha
WARD K. - 3/22/2023
A note of thanks to you Lucy for making this painless!
JO-ANNE N. - 3/21/2023
On Friday 1/3/23 I had reached out to Julia regarding a drive we needed for a line down. Julia sent over a quote for a repaired model that would be tested. When I reached out last week she advised the drive that was tested had failed. Knowing I had a line down she offered another refurbished unit that would be in within 7-10 days or a new unit shipping from the UK that I could have in 2 days. When I responded that I would take the new unit from the UK Julia started the process for shipping this to me prior to me getting a chance to update the order in the Ariba system. Her quick action is very much appreciated as I can now provide this to my techs to start the repair and get the line moving again. It’s hard to get good customer service these days. You have a great representative with Julia.
KANDI E. - 3/20/2023
Niosha is a rock star!
MIKE M. - 3/17/2023
Great Service for the part I needed
GOOGLE_REVIEW - 3/17/2023
5 STARS!
GOOGLE_REVIEW - 3/17/2023
Customer service rep was very knowledgeable and helpful
GOOGLE_REVIEW - 3/17/2023
RADWELL FULFILLS ORDERS QUICKLY AND THEY HAVE A GREAT SELECTION OF PARTS!
GOOGLE_REVIEW - 3/17/2023
Radwell is very quick to respond. Delivers most items in a timely matter. Communicates well if package isn't delivered on time. Carrys a large variety of items you can't find other places.
GOOGLE_REVIEW - 3/17/2023
I want to say Thank you so much for your again Prompt & Stellar response to the customers critical need . It is such a pleasure working with you.
WILLIAM A. - 3/16/2023
5 STARS!!
GOOGLE_REVIEW - 3/16/2023
Shopping experience was great. I was able to find the necessary item quickly and place the order. The ordered items came 2 days later (friday) instead of promised delivery date of Wednesday. I installed items friday and worked perfectly. Pleased with end resuts.
GOOGLE_REVIEW - 3/16/2023
great service
GOOGLE_REVIEW - 3/16/2023
I just wanted to express my gratitude to Peggy. She is always prompt with her responses and such a pleasure to work with!
AYLA H. - 3/15/2023
Great job and speedy delivery
GOOGLE_REVIEW - 3/14/2023
Excellent!
RUBEN M. - 3/14/2023
Fast shipping. Arrived when they said it would. A big plus in today's world.
GOOGLE_REVIEW - 3/14/2023
5 STARS!!
GOOGLE_REVIEW - 3/14/2023
it was easy to place my online order
GOOGLE_REVIEW - 3/14/2023
Met my expectations perfectly. Item as described and arrived on promised delivery date.
GOOGLE_REVIEW - 3/14/2023
Great service
GOOGLE_REVIEW - 3/12/2023
5 STARS!!
GOOGLE_REVIEW - 3/12/2023
Radwell was easy to work with, fast shipping
GOOGLE_REVIEW - 3/12/2023
Thanks for your excellent service.
RACHEL T. - 3/8/2023
Really appreciate the fantastic service Michael.
TOMMY K. - 3/8/2023
Your Customer Service is amazing!
JIM D. - 3/8/2023
One call and got my parts, what else do I need. Thanks.
GREGORY G. - 3/8/2023
They had what I wanted at a good price and shipped it out next day as I requested. They also included a tootsie roll and a piece of bubble gum which came in handy. Nice folks to work with!
GOOGLE_REVIEW - 3/7/2023
very efficient people
GOOGLE_REVIEW - 3/7/2023
5 STARS!
GOOGLE_REVIEW - 3/7/2023
Radwell was very user friendly. My item shipped promptly and I was sent updates throughout the process.
GOOGLE_REVIEW - 3/7/2023
It was a pure delight speaking with Niosha T last week as she solved my issue. Although our facility is closing, it’s good companies like Radwell and good folks like her that made my job easier and day brighter. She is bright, diligent and a perfect fit for your job in customer service. I appreciate having the pleasure of working with you.
BRUCE M. - 3/6/2023
We got the rectifiers and got the machine back up and running before end of day!
JACKIE M. - 3/5/2023
I really appreciate your help with rushing this PO.
CESAR T. - 3/5/2023
I just wanted to give a complement to Mr. Bryan R because very helpful with my order. It's amazing how his very passionate with his job and always willing to extend his hand making sure customer like me get excellent service. Bravo! Bryan R. You're Awesome! Just keep doing what you're doing. Because you're doing a FANTASTIC JOB!
MYLENE F. - 3/3/2023
5 STARS!
GOOGLE_REVIEW - 3/3/2023
Its always a pleasure doing business with you guys. I appreciate having you as our sales rep.
MICHAEL C. - 3/3/2023
Celina T. is very polite, professional, speedy response and very knowledgeable in her duties. I was highly impressed and satisfied at how easy she made my purchase. I also needed tax exemption and she made that process extremely simple explaining every step!
RANDY A. - 3/3/2023
5 STARS!
GOOGLE_REVIEW - 3/3/2023
Thank you for going the distance to resolve this for us.
STEVE L. - 3/3/2023
We greatly appreciate the entire Radwell Team for such great customer service and care.
MATT K. - 3/3/2023
I also wanted to mention that I have been working with John DeBenedictis for quite a while now and can not say enough good things about him. When it comes to customer service, John can’t be beat.
BILL M. - 3/3/2023
Courtney Brady has been very helpful!
LYLE V. - 2/28/2023
shipped fast and correct part
GOOGLE_REVIEW - 2/28/2023
5 STARS!
GOOGLE_REVIEW - 2/28/2023
It was a pleasure talking and working with you getting this part ordered and shipped.
DANIEL S. - 2/28/2023
East checkout….fast shipping….item nicely protected in shipping box. Highly recommend.
GOOGLE_REVIEW - 2/27/2023
5 STARS!
GOOGLE_REVIEW - 2/27/2023
Met expectations. Quick shipping. Good products.
GOOGLE_REVIEW - 2/27/2023
5 STARS!
GOOGLE_REVIEW - 2/27/2023
Quick shipping very responsive.
GOOGLE_REVIEW - 2/27/2023
Super quick. Quality used product.
GOOGLE_REVIEW - 2/24/2023
5 STARS!
GOOGLE_REVIEW - 2/24/2023
Easy online ordering, good communication, quick shipping!
GOOGLE_REVIEW - 2/24/2023
Had what needed at a fair price and delivery was quick
GOOGLE_REVIEW - 2/23/2023
fast shipping and quality products
GOOGLE_REVIEW - 2/23/2023
5 STARS!
GOOGLE_REVIEW - 2/23/2023
We love having you guys as a customer, very understanding and very little issues or complaints, so thank you.
STEVEN W. - 2/23/2023
Glad you guys are out there. We were in a tight spot yesterday, needing a mac valve. Had them on order with Fluid Power, but we looking at a June expect date. Radwell having it in stock was awesome. You can certainly expect some Mac orders & who knows what else from us going forward.
LAUNA S. - 2/23/2023
5 STARS!
GOOGLE_REVIEW - 2/22/2023
I just wanted to tell you that I installed the repaired Health Mate control box in my daughter's sauna and it has been working well for ten days now. Please pass on my appreciation of this job well done
RANDY M. - 2/22/2023
You guys are awesome. Thanks for the quick movement on this
ANDREW G. - 2/22/2023
5 STARS!
GOOGLE_REVIEW - 2/21/2023
I really do appreciate all the fast help you always provide!
LINDA P. - 2/21/2023
I appreciate the great customer service.
MIKE R. - 2/21/2023
5 STARS!
GOOGLE_REVIEW - 2/21/2023
Thank you for making this so easy. We appreciate your help.
GERARD B. - 2/21/2023
I wanted to take a moment to thank both of you guys for getting us back up and running. Machine is running great. Thanks again!
SAM N. - 2/21/2023
Our shipment came with CANDY!!!! Fun day for everyone.
ANONYMOUS - 2/20/2023
fast accurate service was able to get us back upwith minimal down time
GOOGLE_REVIEW - 2/17/2023
5 STARS!
GOOGLE_REVIEW - 2/17/2023
I am sending this to extend my very sincere gratitude for the work that Radwell did for me on this project. Even though this was a very small project for Radwell for my customer and myself this was a very big deal. Without the folks there having been willing to provide the repair service a $16,000 washing machine would have been scrap. Thanks to you and the team of others involved that machine is now up and running and generating revenue for my customer.
TOM N. - 2/17/2023
I am sending this email to say thank you . Your customer service team is very knowledgeable and very helpful. Your turnaround time on repairs is fantastic and your outside sales representative is awesome. As a facilities manager I am always looking for new vendors/suppliers to help resolve issues and Radwell International has been added to our list of reliable contacts. I look forward to working with you in the future.
MARK C. - 2/17/2023
Fast response!
GOOGLE_REVIEW - 2/16/2023
Spot on!
GOOGLE_REVIEW - 2/16/2023
Once again Radwell has done us a BIG one here and do not have to fret about not having any backup on site once again.
JAY H. - 2/16/2023
I appreciate that you were understanding of the situation and helped fix it so efficiently, I thought I was dead in the water for a minute there haha. I look forward to doing business with you in the future, it is nice to know I am in good hands when working with Radwell.
BROOKE R. - 2/16/2023
Received, installed, and it’s alive! Thank you for your help!
JEFF R. - 2/15/2023
Super fast!
ASHLEY H. - 2/15/2023
Thank you for making this process so easy.
NICK V. - 2/14/2023
Completely satisfied. Delivered as promised
GOOGLE_REVIEW - 2/14/2023
5 stars!
GOOGLE_REVIEW - 2/14/2023
They were fast and helpful.
GOOGLE_REVIEW - 2/13/2023
5 STARS!!
GOOGLE_REVIEW - 2/13/2023
Had what we needed and shipped it quickly.
GOOGLE_REVIEW - 2/13/2023
It is always a pleasure working with you all!
JOSE G. - 2/10/2023
EXCELLENT!
BRIAN O. - 2/10/2023
I appreciate the good customer service.
DILLON M. - 2/10/2023
You did such a great job handling this!
MICHAEL J. - 2/10/2023
I would like to thank all of you for your customer service! Everything has been explained we and punctual!
JEREMY B. - 2/9/2023
Parts were received and installed. Machine is up and running again. Thanks for the follow up!
JEREMY B. - 2/8/2023
The right stuff and well documented. Showed up in the mail extremely fast. Will rely on Radwell for future projects.
GOOGLE_REVIEW - 2/8/2023
5 STARS!
GOOGLE_REVIEW - 2/8/2023
Part was in pristine condition and well packaged. Even a bag of candy!
GOOGLE_REVIEW - 2/8/2023
5 STARS!!
GOOGLE_REVIEW - 2/8/2023
5 STARS!
GOOGLE_REVIEW - 2/7/2023
I just received the parts I ordered and got them installed. We are back running!
STEVEN - 2/7/2023
5 STARS!
GOOGLE_REVIEW - 2/6/2023
Find what I need quick and check out fast.
GOOGLE_REVIEW - 2/6/2023
5 STARS!
GOOGLE_REVIEW - 2/2/2023
You’re about the only vendor of ours that notifies us before we have to call them several times. Very much appreciated.
JOHN A. - 2/1/2023
Thank you so much for your help with this Mark! My customer has a machine down and they are very happy to have the possibility of repairing it so quickly. You are fantastic!!!
DANIELLE K. - 2/1/2023
5 STARS!
GOOGLE_REVIEW - 2/1/2023
Fast service and good product at a very reasonable price.
GOOGLE_REVIEW - 2/1/2023
Fast accurate service and shipment.
GOOGLE_REVIEW - 2/1/2023
5 STARS!
GOOGLE_REVIEW - 2/1/2023
I received my new Sola Power Supply from Radwell this am. I just wanted to say thank you very much for your Great customer service throughout this entire process.
JEFFREY B. - 2/1/2023
As far as I am concerned your excellent customer service, Richelle, Radwell has earned our business for the foreseeable future. Thank you
LARS L. - 2/1/2023
Deanna is wonderful!
SCOTT H. - 1/31/2023
They are very polite and professional
GOOGLE_REVIEW - 1/31/2023
5 STARS!
GOOGLE_REVIEW - 1/31/2023
Zachary was so helpful with the last order I placed
DEBBIE V. - 1/30/2023
what I like is that it is fast and easy
GOOGLE_REVIEW - 1/30/2023
5 STARS!
GOOGLE_REVIEW - 1/30/2023
BEST CUSTOMER SERVICE EVER! I mistakenly purchased company products on my personal card and they were able to quickly resolve this for me. Their products are always great quality with very competitive pricing. I've never experienced a delay in shipping and my materials always arrive well packaged.
GOOGLE_REVIEW - 1/30/2023
5 STARS!
GOOGLE_REVIEW - 1/30/2023
Courtney does an excellent job every time.
RYAN B. - 1/27/2023
I appreciate all the help you and Paul provided. You truly got us out of a bind and losing about $200,000. We won’t forget that. It will be given to all our plants that do work with you guys.
TIMOTHY G. - 1/27/2023
5 STARS!
GOOGLE_REVIEW - 1/27/2023
You saved the day
AMIR S. - 1/27/2023
You guys rock!
JASON W. - 1/27/2023
BEST CUSTOMER SERVICE EVER! I mistakenly purchased company products on my personal card and they were able to quickly resolve this for me. Their products are always great quality with very competitive pricing. I've never experienced a delay in shipping and my materials always arrive well packaged.
GOOGLE_REVIEW - 1/27/2023
5 STARS!
GOOGLE_REVIEW - 1/27/2023
Sales and customer service team provided an excellent support
CARLOS G. - 1/26/2023
You all have been great to work with and will definitely consider working with you in the future.
DENNIS S. - 1/26/2023
The associate I dealt with was fantastic totally professional, could not have been more helpful. Thank you very much!!!!!
JOHN - 1/25/2023
I cannot adequately express what a relief it was to stumble upon the company you work for. Everyone that helped me through the repair has been helpful and kind. The whole process was easy and organized with excellent communication. It's rare to find such an excellent group of people these days.
ANDREW F. - 1/25/2023
Everything went smooth. Part arrived as scheduled. Even though it said refurbished it looked brand new.
GOOGLE_REVIEW - 1/25/2023
I am quite satisfied with the service I have received from Radwell.
KEN L. - 1/25/2023
5 STARS!
GOOGLE_REVIEW - 1/25/2023
Thank you all for getting this taken care of. I received a shipping notification close to the end of the day that it has shipped. Looking forward to getting my hands on it tomorrow.
Thank you guys for a great experience ordering with you all!
CHRISTIAN T. - 1/25/2023
Just to let you know, panel was received this morning , installed and been running since 9 am. Thanks for your help on getting us back up and running
JAY H. - 1/24/2023
5 STARS!
GOOGLE_REVIEW - 1/24/2023
I will like to thank Radwell and Jonathan for a great job helping us rebuild our systems. Hurricane Ian was basically a direct hit on our marina on sept 28th. About 15ft water submerged all of our control cabinets. With being the first fully automated marina in the world we knew it would be a huge task to rebuild. Jonathan was always responsive with quotes and availability on some very hard to find parts. As of the 28th of December our system started moving again!
ANDREW W. - 1/24/2023
Muy buena, el servicio es excelente. / Very good, the service is excellent.
GOOGLE_REVIEW - 1/24/2023
5 STARS!
GOOGLE_REVIEW - 1/24/2023
Price was reasonable. Parts were in stock, were delivered quickly, and were in great shape! Thanks!
GOOGLE_REVIEW - 1/23/2023
5 STARS!
GOOGLE_REVIEW - 1/23/2023
I am glad I found the website for what I was looking for thanks.
GOOGLE_REVIEW - 1/23/2023
5 STARS!
GOOGLE_REVIEW - 1/23/2023
Your Sales representative was extremely helpful and got my item to me next day, because I told her we don't have heat in the house. Thanks.
HENRIC H. - 1/21/2023
fast service friendly people
GOOGLE_REVIEW - 1/20/2023
You are the best thanks again for all your help.
I could not do my job as well as I do, without your continued help.
YVONNE V. - 1/20/2023
great service and products
GOOGLE_REVIEW - 1/20/2023
Brianna M always takes such good care of my orders!
SHARON H. - 1/20/2023
They carry hard to find parts. Quick delivery.
GOOGLE_REVIEW - 1/19/2023
Great Employees. easy ordering online & by phone. Fast delivery
GOOGLE_REVIEW - 1/19/2023
5 STARS!
GOOGLE_REVIEW - 1/19/2023
Super quick shipping. Product arrived as described. Competitive prices.
GOOGLE_REVIEW - 1/19/2023
Thank you so much for the quick response
KATHY J. - 1/19/2023
You are the best!
DENISE M. - 1/19/2023
Fast shopping
GOOGLE_REVIEW - 1/19/2023
VERY GOOD
GOOGLE_REVIEW - 1/19/2023
5 STARS!
GOOGLE_REVIEW - 1/19/2023
Easily found what I was looking for and quick delivery.
GOOGLE_REVIEW - 1/19/2023
Great service and great product availability.
GOOGLE_REVIEW - 1/19/2023
Team Megan (Megan J & Megan B) always takes great care of us!
SUSAN R. - 1/19/2023
5 STARS!
GOOGLE_REVIEW - 1/19/2023
Had what I needed, detailed description, hassle free check out.
GOOGLE_REVIEW - 1/19/2023
Got what I ordered
GOOGLE_REVIEW - 1/19/2023
5 STARS!
GOOGLE_REVIEW - 1/19/2023
Shipped quickly! Easy to use website.
GOOGLE_REVIEW - 1/19/2023
They had what I needed and was delivered in good shape and on time.
GOOGLE_REVIEW - 1/19/2023
All good! 5 STARS!
GOOGLE_REVIEW - 1/19/2023
Thank you for the repair of my ignition control…definitely will recommend your services to others. Job well done!
KEVIN S. - 1/18/2023
5 STARS!
GOOGLE_REVIEW - 1/18/2023
Muy buen precio y excelente tiempo de entrega / Very good price and excellent delivery time
GOOGLE_REVIEW - 1/18/2023
Easy to use website
GOOGLE_REVIEW - 1/18/2023
Very impressed with your company!
Great customer service and fast turn around.
LISA W. - 1/18/2023
5 STARS!
GOOGLE_REVIEW - 1/18/2023
Excellent customer service! Liked the candy too!
GOOGLE_REVIEW - 1/18/2023
very good experience
GOOGLE_REVIEW - 1/18/2023
Great people to work with!!
GOOGLE_REVIEW - 1/18/2023
Radwell is the best, they have great customer service and the hard to find parts
GOOGLE_REVIEW - 1/18/2023
5 STARS!
GOOGLE_REVIEW - 1/18/2023
Very easy to work with.
GOOGLE_REVIEW - 1/18/2023
You had actual inventory of what you showed. 5 STARS!
GOOGLE_REVIEW - 1/18/2023
5 STARS!
GOOGLE_REVIEW - 1/18/2023
Very impressed, I was in a jam and needed these parts asap. Order them around 4pm MST received them the next morning at 8:30am MST! Clutch!
GOOGLE_REVIEW - 1/17/2023
Had the part that we needed in stock so that we could get back up and running next day instead of having to wait for the part to come from overseas.
GOOGLE_REVIEW - 1/17/2023
excelente, la rapidez y el buen servicio que brindan al cliente en la entrega de la compra realizada. Muchas gracias por atención dispensada.La entrega fue realizada en la puerta misma del departamento. Se agradece mucho. Rene.
excelente, la rapidez y el buen servicio que brindan al cliente en la entrega de la compra realizada. Muchas gracias por atención dispensada.La entrega fue realizada en la puerta misma del departamento. Se agradece mucho. Rene.
excellent, the speed and good service they provide to the customer in the delivery of the purchase made. Thank you very much for the attention you provided. The delivery was made at the door of the apartment. It is much appreciated. Rene.
GOOGLE_REVIEW - 1/17/2023
Correct item sent promptly with no issues.
GOOGLE_REVIEW - 1/17/2023
5 STARS!
GOOGLE_REVIEW - 1/17/2023
Every order that we have placed is due to an equipment break down issue whereas it is critical to get back up and running and Radwell has yet to let us down. Their website has always stated what they have for inventory, price is accurately depicted and has always been shipped out and received as stated. In todays day and age of distributor/suppliers over promising and underperforming, Radwell has truly met every expectation and we will continue to us them. Thank you for being a trustworthy supplier.
GOOGLE_REVIEW - 1/17/2023
5 STARS!
GOOGLE_REVIEW - 1/16/2023
Radwell had the hard to find parts I needed and got them to me quickly. Excellent!!!
GOOGLE_REVIEW - 1/16/2023
5 STARS!
GOOGLE_REVIEW - 1/16/2023
Great customer service!
JAMES M. - 1/16/2023
I truly appreciate the support that was given this weekend. I’m glad to know we can move product on the weekends, since I now seem to work weekends quite often.
RON F. - 1/16/2023
5 STARS!
GOOGLE_REVIEW - 1/16/2023
Best availability and prices available. If not factory new they also carry factory refurbished OR they will repair your component. Hard to beat this one stop combination.
GOOGLE_REVIEW - 1/16/2023
Quick and easy, delivered right on time.
GOOGLE_REVIEW - 1/16/2023
5 STARS!
GOOGLE_REVIEW - 1/16/2023
Awesome customer service!
PAUL V. - 1/16/2023
The best when it comes to finding what I need
GOOGLE_REVIEW - 1/14/2023
Easy to use website. Great customer service! Fast shipping of available products. Radwell has helped us keep our equipment running. An awesome asset for any purchaser. Thank you Radwell
GOOGLE_REVIEW - 1/14/2023
5 STARS
GOOGLE_REVIEW - 1/14/2023
Wow, Thanks for the quick response!
MARIE C. - 1/14/2023
I wanted you to know that you probably do already know Hana is so great to deal with.
Not just today but every time i reach out to her. She has made my experience with Radwell
very pleasant. Thanks for the great relationship we have with
your company.
JOHNNY C. - 1/13/2023
You guys will be my “go to” from now on for these types of repairs.
Great service, excellent pricing and speedy delivery – what more could you ask for!
SHANE N. - 1/13/2023
I received my final Trio that was shipped to Radwell for repair. I appreciate all you do and everyone’s hard work in sending me a quality product. Your efforts do not go unnoticed.
JEFFREY B. - 1/13/2023
Megan Bernard was very helpful and went through the extra trouble of sourcing a replacement for my obsolete energy chain.
ANDREW W. - 1/12/2023
very good experience
5 STARS!
GOOGLE_REVIEW - 1/12/2023
I wish all of our vendors were as efficient as you are
RODNEY M. - 1/12/2023
Excellent!
MONICA M. - 1/12/2023
Thank you so much for your help we received our valve.
CHRISTINA B. - 1/11/2023
I wanted to thank you for the effort and urgency. We received the part as quick as possible and works as promised. Everyone is happy now. Radwell has made it into my top 3! ORD 15118785
RYAN S. - 1/11/2023
Thank you for your quick service!
DAVID W. - 1/11/2023
Everything was great! We received a box with no part in it and Radwell took care of sending a replacement very quickly!
SCOTT W. - 1/11/2023
Thanks for your prompt response!
DANIEL H. - 1/10/2023
Thank you for your speedy response, much appreciated.
DENISE C. - 1/9/2023
Found exactly what I needed, communication about the order was great, and shipping was fast. Overall very happy!
GOOGLE_REVIEW - 1/7/2023
Thanks for your wonderful Help!
KARLA R. - 1/5/2023
I really appreciate all your effort in getting this to us!
ED W. - 1/4/2023
Thanks to all for the support yesterday. We appreciate the help!
FRANK G. - 1/3/2023
Thank you for the repair and shipment of my (2) Trio Motion Coordinators. I greatly appreciate all your hard work.
JEFF B. - 1/3/2023
I appreciate your quick response!
KEN R. - 12/30/2022
Thank you for all of your hard work this past year and coming through on many hard to find items. You have been extremely helpful to us and we sincerely appreciate it. Radwell has really stepped up during difficult times and Kyle Schmid has done amazing work for us and is excellent on response times, timely quoting, follow up and finding product that is not in stock !
MAUREEN K. - 12/29/2022
Cody and John-Thanks for your efforts and helping to get this order done.
Happy New Years!!
SAM C. - 12/28/2022
Thank you all for your help!
AMY E. - 12/28/2022
Items arrived exactly as described, Shipping was perfect and received an unexpected gift that raised a big smile.
GOOGLE_REVIEW - 12/28/2022
I just wanted to reach out and thank you for the outstanding service that we receive from Deanna C. Whenever we’re in trouble, Deanna is 99% of the time able to help us. That 1% of the time the parts are obsolete and there are no parts in the system. Radwell International is our primary “go-to” company because of Deanna’s ability to get me out of a bad spot on a continuous basis. You’re inventory and broad range of parts is truly amazing!
FRANK S. - 12/27/2022
Congratulations to Radwell and the epic journey of success this year. We wish you and every family member a Happy Christmas and prosperous New Year!
JOHN P. - 12/27/2022
Merry Christmas to all of Radwell International! We appreciate your continuous support. We thank you very much and look forward to doing more business with you in the future. Have a joyful and blessed holiday season!
GOOGLE_REVIEW - 12/27/2022
We were able to get hold of some tracking info and have a crew in place. Up and running again. Thank you for the assistance.
BEN T. - 12/27/2022
Great response time. Thanks for getting it back to me so quick.
DAVID B. - 12/23/2022
You are the best-est!!
DAVID S. - 12/23/2022
Thank you so much for processing it in such a quick manner.
I really appreciate it.
FUMIHIRO A. - 12/23/2022
Thank you so much for taking care of this so quickly. I always appreciate Radwell’s excellent customer service.
RHEADON H. - 12/22/2022
Everything was excellent!
MANUEL R. - 12/22/2022
Bethany was very friendly and professional best service I've had in a long while not common any more thanks for all the help
KEN I. - 12/21/2022
I like the fact that Radwell had exactly the part that I needed, and at a great price in my opinion
GOOGLE_REVIEW - 12/21/2022
Thank you for your help! I look forward to doing business with some other projects
GEORGE P. - 12/21/2022
Excellent!
JORGE G. - 12/19/2022
Jacob, Thank you for the updated order acknowledgment. We look forward to getting the parts back in repaired condition for the new year. We appreciate that Radwell has the capability to repair such critical components we use every day in our automated processes.
With thanks and Happy Holidays
KASSANDRA S. - 12/19/2022
Thanks so much for the communication this weekend!
We at Heritage Bag really appreciate that.
It's great to know that you guys are dedicated to making things happen even on the weekend.
That kind of work is noticed, and very well received. Going forward we will think of you guys FIRST, when it comes to the services that are provided by Radwell.
ROB R. - 12/19/2022
Thank you very much I appreciate the prompt response!
VICTORIA D. - 12/19/2022
EXCELLENT!
JUAN A. - 12/16/2022
Thank you so much for taking care of this so swiftly!!
I would give you 10 gold stars for customer service!!
KELLI K. - 12/15/2022
Great job to your team!
Patty changed shipping methods at the last minute & the shipping team jumped on changing it to overnight. MAGIC HAPPENS HERE EVERYDAY! ??
PATTY S. - 12/14/2022
RADWELL ROCKS !
STEPHEN B. - 12/13/2022
My very best to all of you this Holiday season.
Thank you for the wonderful voicemail.
My sentiments are reciprocated to everyone at Radwell for taking such good care of us.
You folks are truly a blessing to me.
A very Blessed and safe holiday to everyone!
ROBERT M. - 12/13/2022
Honestly, your website is so search friendly! I never have trouble finding the vast majority of what I need in a pinch. Thank you for that!
MIKE O. - 12/13/2022
Way to go team Radwell!
MICHAEL B. - 12/12/2022
You guys are amazing! Thank you so much! I enjoy every moment working for this company and thank you for always providing what is needed for our plant.
LATOYA P. - 12/12/2022
Rated Radwell Excellent in Service!
EDUARDO M. - 12/9/2022
Thank you, Jeffrey and James, for expediting this shipment!!!
We received it today and was able to fix 2 load doors that were out of service!!!!!!
JODY E. - 12/9/2022
Thank you for your assistance, I very much appreciate the time you took to help me with this.
BRUCE M. - 12/9/2022
We received it and plan on installing it ASAP. Tell your team thank you for making sure our house is warm and hopefully comfortable. We appreciate the effort they have put forth.
JOE K. - 12/9/2022
lAUREN gIBSON ALWAYS DOES A GREAT JOB OF RESPONDING BACK WITH QUOTES, ANSWERING QUESTIONS AND GENERALLY PROVIDING ROCKSTAR CUSTOMER SERVICE!
JAMES P. - 12/7/2022
I had the pleasure of working with Zachary Simonini. He was awesome to work with. I had an issue and he helped me resolve it. Zachary put the "C" in Customer Service! He is an asset to Radwell!
COLEEN W. - 12/7/2022
Thank you Brianna for all your help yesterday and getting the two quotes sent over to me as fast as you did. I wanted to let you know that I appreciate your hard work and wonderful customer service. There are so many vendors that can be lazy and not go half as far to help me like you did. I hope you have a wonderful Wednesday and I look forward to contacting you in the future with whatever it may regard. THANK YOU!
HARRISON F. - 12/7/2022
Always a great shopping experience online and very helpful when I call in with a question.
GOOGLE_REVIEW - 12/7/2022
They had what no one else had and at a fraction of the cost!
5 STARS
GOOGLE_REVIEW - 12/7/2022
Parts were delivered earlier than anticipated, in great condition, at a fair price. Thank you!
GOOGLE_REVIEW - 12/7/2022
Every time I need something Radwell has it! Always fast delivery and excellent customer service!
GOOGLE_REVIEW - 12/7/2022
Good morning Ms Niosha,
Thank you very much for your follow up on this last remaining credit. I appreciate your help!
WILLIAM A. - 12/6/2022
I can confirm I received a motor that Gina personally delivered. Thank you so much for going above & beyond the call
of duty Gina. Anyone reading this: I appreciate her swift work on this order. It was a muddled mess, then Gina starts working with me, and suddenly it’s all fixed!
ADAM L. - 12/6/2022
Radwell has been a great source for finding drives and they even have a repair service!
CRYSTAL N. - 12/5/2022
Got them! Thanks very much. You did a great job and got machine running on Saturday thanks.
VALERIE M. - 12/5/2022
Clearance, I wanted to personally thank you for your service on Friday! It was a pleasure meeting you and I look forward to doing more business in the near future
TODD A. - 12/5/2022
Brianna M took excellent care of us. She does a fantastic job.
JAY W. - 12/5/2022
Hi Scott, wanted to advise you that when I made a call at Kelly Supply in Columbus, NE
today, John O told me that Andy does a great job and takes care of all his needs in a timely manner and is very courteous when he calls.
He answers e-mails quickly for him, and he will continue to deal with Andy anytime a need arises.
Andy, keep up the good work, I appreciate all you do for me, and my customers
JERRY S. - 12/1/2022
Good morning, Brianna!
Just wanted to thank you for your help again! I rec’d the part and our customer is installing right now. This was for Hospital Parking Lot Lights…deemed high priority.
Appreciate you doing a great job for me on this!
NICK M. - 12/1/2022
Shipment was fast, on time, and also rich information given about the products and instructions, especially for beginners like me ??
GOOGLE_REVIEW - 11/30/2022
Greg- Your response concerning the part number we received is incredibly appreciated! Thank you
JON H. - 11/30/2022
Nikki,
I really appreciate you doing this so quickly! Tell your boss I said you can go home early LOL. You rock \,,/
HOLLY B. - 11/30/2022
Niosha- Thank you again so much! I appreciate you taking care of everything so quickly and easily.
PATTY G. - 11/30/2022
Hey Taylor,
It was a pleasure working with you on this. I want to thank you for sharing the sense of urgency on this HMI. Thanks to you and Courtney we are up and running today! Thank yo9u Radwell team.
ROBERT D. - 11/29/2022
Thank You Faith !!! Radwell is fortunate to have you !!
DALE M. - 11/29/2022
Thanks to Xavier S in Customer Care for making my purchasing process so pleasant and efficient today!
ANONYMOUS - 11/29/2022
Hi Teresa, I appreciate your quick response. Thank you so much for the information and I hope you have a great day
ELIZABETH A. - 11/29/2022
Thanks for your help Michael. I love your company !!!!!
KENT H. - 11/29/2022
Thank you for your excellent customer service, Kassy!
CHANDRA J. - 11/28/2022
This was the first time I have ordered from Radwell, Ms. Courtney B was prompt at getting back with me, I don't think I could have got better service.
I will certainly be ordering her from now on.
Thank for the great help.
DALE M. - 11/28/2022
Very easy to order on line and accurate. Speedy delivery. Quality products at competitive prices.
GOOGLE_REVIEW - 11/21/2022
Loved customer service company response time was awesome absolute pleasure to deal with great company.
GOOGLE_REVIEW - 11/21/2022
Received our packages like they promised was very impressed, Will use them again in the future.
JIM R. - 11/21/2022
Sharon thank you for the update. Please pass on to the technician a thank you as well for all the effort he or she put into this order.
CHRIS L. - 11/18/2022
Good morning, Brian
I wanted to let you know that you have a wonderful facility. I have been in the laundry business for some years now. When I came across you guys in the very beginning, I knew you could help us. You guys have bailed me out or many situations that not even my machine suppliers or other vendors could have done. Especially these days. Your team is always ready to help above and beyond. I cannot thank you enough for the service you had given us. Randy B came out to our facility yesterday to lend a hand. Your service is very coordinated and spot on. Megan B has been my sales rep for quite a few years and has always been there for us. Andrew D has walked me through quite a bit of testing and steered me in the right direction too. Colleen at the front desk is such a sweetheart, always cheerful. If I could give you any thoughts on what could make your establishment better. It would be, "DON'T CHANGE A THING"! You guys are so helpful. I cannot thank you enough. I would love to see your operation someday. I do travel to your facility to pick up and/or drop off parts for repair often. Hope you have a wonderful day sir. Keep up the fantastic work. ??
JOHN S. - 11/17/2022
Good morning, Jamie & Allisson and Radwell team
Thank you for reaching out. With my limited experience with Radwell, I must say this HOT order was made extremely easy by your team. I look forward to continuing our working relationship.
IAN W. - 11/17/2022
Wonderful news Faith! Thank you again.
You’re the best.
E.J. - 11/16/2022
Thanks very much for such great customer service NIkki!
PETE Y. - 11/15/2022
Jamie J rated Radwell " Excellent" in Pricing- Promptness- and sales representative- Chrysta!
JAMIE J. - 11/15/2022
Thank y’all so much! You’re always the best to work with!
KATRINA L. - 11/14/2022
Mike- your attention and help just put you guys as my first stop when I need electronic components!
MICHAEL B. - 11/14/2022
I ordered a definite purpose contactor. I received the item and it looks good. It was well packaged. The main reason why I am leaving this review is because I was delightfully surprised with what I also received with my order. My girls were happy to see my package came with candy! We received a small, sealed bag of candy. It doesn't need to cost much to go above and beyond. What a great way to help ensure customers are happy with their purchase. Way to go Radwell!
GOOGLE_REVIEW - 11/14/2022
Been a customer of Rodwell's for a few years now- always great cusotmer service- product and pricing!
5 STARS
GOOGLE_REVIEW - 11/9/2022
Thank you for the excellent follow through Faith!
MICHAEL B. - 11/9/2022
Miguel emailed CS Management to thank us for the service Faith G gave him and stated, "Keep the FAITH"!
MIGUEL G. - 11/8/2022
Hi Adam! You were awesome – I appreciate your great customer service and winning attitude!
DEBRA A. - 11/8/2022
i always receive items in good condition in a timely manner.
5 STARS
GOOGLE_REVIEW - 11/7/2022
Thank you, Niosha, for making our return easy for us.
CHRIS L. - 11/7/2022
Four anonymous people gave Radwell a 5-star rating over the weekend! We appreciate that!
5 STARS
GOOGLE_REVIEW - 11/7/2022
GREAT !!!!!
5 STARS
GOOGLE_REVIEW - 11/7/2022
Radwell always comes through. They even sent a bag of candy with my order. Nice touch!
5 STARS
RON A. - 11/7/2022
You guys are great!
ROBERT K. - 11/4/2022
They are excellent! One of the few places I can still buy original manufacturer new obsolete parts for an older automated process control system. Their speed is phenomenal! I ordered around 4 on Friday afternoon and received my order on Monday! Some of their competition will take a week before they get an item off the shelf. The prices are reasonable. The warranty is great! They warranty the part for two years and the original manufacturer only did for 30 days even though they were making the part! Don't know how much more you could ask from a company!
GOOGLE_REVIEW - 11/4/2022
Great customer service and parts selection!
5 STARS
GOOGLE_REVIEW - 11/4/2022
Shipping was fast and the product was exactly as they described. Radwell got be back up and running in no time.
5 STARS
GOOGLE_REVIEW - 11/4/2022
Radwell has always been great to deal with. We get items as promised and their prices are always competitive.
GOOGLE_REVIEW - 11/4/2022
I wish to take the time to let you know that Sales Representative Allan provided exceptional service. Allan's professionalism is noteworthy. Allan is your Radwell Inside Sales Representative in the 1A - Willingboro, NJ branch. Thank you.
CHRISTOPHER W. - 11/3/2022
Good customer service! Had the part in stock. It was delivered the day it was supposed to come. Satisfied customer!
5 STARS
GOOGLE_REVIEW - 11/1/2022
Quick shipper, terrific value, always packaged for safe delivery AND you get a sweet treat in your box!!!
GOOGLE_REVIEW - 11/1/2022
Radwell provided items request in a timely matter and all documents were set by e-mail.
GOOGLE_REVIEW - 11/1/2022
Amazing is all I can say about how much discontinued and obsolete inventory they can find and keep. And their logistics team is top notch. When they say overnight, they really mean it. And coming from NJ, I'm sure that's tough at times. I keep Radwell in my front pocket to bail me out of tough situations and they haven't let me down yet!
5 STARS
GOOGLE_REVIEW - 10/27/2022
Part arrived faster than expected!
5 STARS
GOOGLE_REVIEW - 10/27/2022
As described, arrived quickly and on-time. Ordered online but spoke with customer service to verify and they were very friendly and knowledgeable. I would use Radwell again as they got me out of a supply chain pinch.
5 STARS
GOOGLE_REVIEW - 10/27/2022
Fast delivery, great service!
5 STARS
GOOGLE_REVIEW - 10/27/2022
Fast shipping on my new item!
5 STARS
GOOGLE_REVIEW - 10/27/2022
Thank you very much Niosha for working on this for me!!!
I really appreciate the help.
SERGIO M. - 10/26/2022
Thank you Nick, Kellen is amazing! He is very responsive. He is keeping me updated on this hot item since our machine is down.
LARNE P. - 10/26/2022
5 STARS!!!!
NICK C. - 10/24/2022
Material arrived complete and on time.
5 STARS
GOOGLE_REVIEW - 10/24/2022
Clyde from Hometown Electric stated he was impressed with speaking with sales and how well things went with his order. He received it Friday and all was well!
CLYDE - 10/24/2022
Fast delivery and good prices!
5 STARS
KAREN G. - 10/24/2022
Tracy O. was SUPER helpful and courteous in helping get my purchase processed and out to me very quickly, without delay. She even called me back when there was a problem with my CC info. She's a true asset to your company!!
RYAN C. - 10/21/2022
Teresa thank you for stepping in and helping me. Before you got involved, I had decided to never again buy from Radwell due to the issue that occurred with my order. I now know there are people there who care about the customer and making things right,
When I need something again, I will certainly keep Radwell in mind.
Best regards,
Problems happen in everyday business, it's inevitable, but it's how you handle them that counts!
JOHN O. - 10/20/2022
Smooth online ordering with quick delivery!
5 STARS
KHALID A. - 10/20/2022
Radwell is always my go-to if my regular vendor can't help me out.
5 STARS for you Radwell!
GOOGLE_REVIEW - 10/20/2022
Good morning Megan,
Thank you so much for this quote, Radwell once again saved us!
Thank you
LIZ S. - 10/19/2022
Radwell had a very hard to find part in stock. Pricing was very reasonable. The only dislike it took 2 days to have part shipped out.
5 STARS
GOOGLE_REVIEW - 10/19/2022
Have used several times always very dependable.
5 STARS
GOOGLE_REVIEW - 10/19/2022
Customer service was great, and I appreciate their professionalism.
5 STARS
GOOGLE_REVIEW - 10/18/2022
Had the item I needed, website was clear and easy to use, and product was delivered on time. Thanks!
5 STARS
GOOGLE_REVIEW - 10/18/2022
I've been buying from Radwell for a few years now, They have great prices, fast shipping, and great customer service!
5 STARS
GOOGLE_REVIEW - 10/18/2022
Caidian M and Tom S rated Radwell International 5 STARS!!!
GOOGLE_REVIEW - 10/18/2022
Parts arrived in a timely manner.
5 STARS
CARL B. - 10/18/2022
Michael, I just wanted to reach out and let you know we appreciate the great work you and your team performed on our Mazak DC PCB!
Thanks to the Radwell team we are back in service as of yesterday morning!
RICK H. - 10/18/2022
Wow Brianna, you're on top of things there. Unfortunately I do not have one to repair as this is a new install. I appreciate you asking me about that option though. Thank you once again and for the amazing customer service…. You are great … keep it up.
PHIL S. - 10/14/2022
This company always has the parts I need for my business. Highly recommend.
5 STARS
GOOGLE_REVIEW - 10/14/2022
Very good product and easy shopping.
5 STARS
GOOGLE_REVIEW - 10/14/2022
Thank you, Jonathan.
As always, you are wonderful!
Have a great weekend!
KRISTEN T. - 10/14/2022
You’re the best! Thanks, Melissa, for helping us with our refund!
ROWENA C. - 10/13/2022
Thank you! Courtney B was awesome to work with yesterday!
STEPHANIE G. - 10/12/2022
I would say that I will definitely call Radwell again for my parts, if all goes well!
KIRK M. - 10/12/2022
Glenn,
I’m glad you reached out because I’ve been meaning to do the same to Thank You and your group for getting my repair turned around like you did. It was delivered Friday sometime and by Friday afternoon the crane was back up and running and everyone was happy, at least until something else like this happens to some other piece of equipment! LOL
Thanks Again !
RALPH W. - 10/11/2022
Good website, easy ordering, good pricing overall. An easy and worthwhile purchase.
5 STARS
GOOGLE_REVIEW - 10/10/2022
Always have what I need!
5 STARS
ALBERTO A. - 10/10/2022
Easy online purchase and super-fast shipping on a hard-to-find item!
5 STARS
GOOGLE_REVIEW - 10/10/2022
They had the part i needed and got it to me overnight. Couldn't have asked for better service.
5 STARS
GOOGLE_REVIEW - 10/10/2022
4 STARS!
Processed my order quickly and shipped it to me
GOOGLE_REVIEW - 10/10/2022
I made my order online. It was very user friendly, easy to check out, & I received my order when promised! what more could I want!
5 STARS
GOOGLE_REVIEW - 10/10/2022
EXCELENTE!!!!
ROBERTO R. - 10/7/2022
Good as usual. Radwell was able to provide repairs in a timely manner.
GOOGLE_REVIEW - 10/7/2022
Edgar T left us FOUR STARS on our customer survey! Thank you, Edgar.
EDGAR T. - 10/7/2022
Lucy, I really appreciate you fixing my online account. You have made my job so much easier!
NATALIN J. - 10/6/2022
I have never had any problem when I order. With my last order I called in, they took my order, and the product was delivered immediately!
MARGARITA A. - 10/6/2022
I was pleasantly surprised for my first time order that they had the items I was looking for in stock! Industrial grade relay sockets and in the needed quantity too. Items shipped out like lightning the very same day. I found a new local source for my electrical and industrial supplies at great prices! Thanks Radwell! Keep up the great work!
GOOGLE_REVIEW - 10/5/2022
Julia was very polite and knowledgeable and responded to my immediate concerns and needs.
JOHN H. - 10/5/2022
Wesley S gave Radwell International 5 STARS!
WESLEY S. - 10/4/2022
Roel gave Radwell 5 STARS!
ROEL C. - 10/4/2022
5 STARS!!!!
DONALD D. - 10/3/2022
As usual, Radwell did great, fast out the door, and order was exactly what I expected.
5 STARS
GOOGLE_REVIEW - 10/3/2022
Always a great buying experience. Extremely fast to receive items.
5 STARS
MICHAEL L. - 10/3/2022
I rely on Radwell for many parts I can't find anywhere else, or if I do find them elsewhere they are overpriced.
MIKE C. - 10/3/2022
Everything was great and thank you for the candy bag treat!
5 STARS
GOOGLE_REVIEW - 9/30/2022
Thank you so much for your help in this matter, I truly appreciate it and happy Friday!
CARRIE M. - 9/30/2022
Hiralben- Thank you for the help, I appreciate the customer service you have provided.
JACOBY R. - 9/29/2022
Eric, You guys have been a life saver in this time of supply chain issues. Keep up the good work and I'll keep coming back
ROBERTA B. - 9/28/2022
Order was correct and delivered quickly. Very professional!
5 STARS
GOOGLE_REVIEW - 9/28/2022
Excellent, very fast. 5 STARS
GI S. - 9/28/2022
The only place I could find the parts. You guys were fast, - but there was a $15 supply chain fee -Still thank you for having these parts, and the ones before this order... No one else had them either and you know logistics is a problem! I guess it might justify a fee.
GOOGLE_REVIEW - 9/28/2022
4 STARS!
CORY M. - 9/28/2022
Radwell seems to always have what I am needing.
5 STARS
MLK682 - 9/28/2022
Joel L gave Radwell 4 STARS!
GOOGLE_REVIEW - 9/26/2022
Fast and reliable shipping!
5 STARS
GOOGLE_REVIEW - 9/26/2022
Denver C gave us 5 STARS!
DENVER C. - 9/26/2022
Part came correct and in a timely matter.
5 STARS
GOOGLE_REVIEW - 9/26/2022
Thank you Teresa,
I appreciate your help very much.
I apologize for the oversight on my part when I placed the order.
It is refreshing to work with a great company like yours!
Thank you again, Jeff
JEFF R. - 9/23/2022
4 STARS!
JOEL F. - 9/22/2022
Power supply unit on a piece of equipment failed. The unit is no longer produced and there was no reconditioned units available. Radwell provided a replacement unit for far less than the original cost. It went right in the electrical cabinet and works perfectly.
5 STARS
GOOGLE_REVIEW - 9/22/2022
Encontré lo que queria a buen precio ,calidad y envíos para escoger, gracias!
I found what I wanted at a good price, quality, and shipping to choose from, thank you!
5 STARS
LUIS A. - 9/21/2022
They got my parts out lightning fast!
5 STARS
BENJAMIN J. - 9/21/2022
The product received was as advertised and shipping was prompt.
5 STARS
GOOGLE_REVIEW - 9/21/2022
Good communication and fast shipping!
5 STARS!
GOOGLE_REVIEW - 9/21/2022
Nora, we have received our gas valve actuators and they look great. I know this was difficult but I appreciate you working with us to get this done. Please pass along to your team on a great job. Thanks again Doug
DOUG W. - 9/21/2022
I recently had a positive experience concerning a bid issue. Everyone I worked with, were pleasant and helpful. I'd like to thank Eric H, Brian K and most importantly Justin H. I applaud the customer service at Radwell and hope to continue doing business for many years to come. Thank you again. - Kyle A
KYLE A. - 9/21/2022
Although I have previously purchased from Radwell, this is the first time I have done a repair. I just wanted to let you all know that I received the power supply this morning. I am impressed with both the timeliness of the repair, and the customer service I have received throughout the process, even this afternoon when we thought there was an issue with the repair. I just wanted to express my gratitude to the team.
BRANDON S. - 9/16/2022
Hana is a great inside rep for you. She responds quickly and professionally. I like that.
DAVE M. - 9/15/2022
Had to order the "RQAUS1"(used) parts due to "new" being unavailable at the time. But they worked just fine. Shipped overnight and they showed up the next afternoon when promised.
5 STARS!
GOOGLE_REVIEW - 9/14/2022
Radwell is continuing to provide us with excellent support this week. Once again, Rachael helped me push something through last night. We will certainly continue to look for additional opportunities for Radwell.
We appreciate your help!
JENNIFER M. - 9/14/2022
Brianna,
Thank you so much for the help! Could have never guessed you have only been a salesperson for 3 months.
Keep up the great work!
MIKE P. - 9/14/2022
5 STARS
5 STARS
5 STARS
GOOGLE_REVIEW - 9/14/2022
As always, easy to order and fast to get! Thank for being my solution in time of need!
5 STARS
GOOGLE_REVIEW - 9/14/2022
5 STARS
Quick shipping and good packaging of the items.
GOOGLE_REVIEW - 9/13/2022
Very helpful sales rep's! Also fast and reliable delivery times.
GOOGLE_REVIEW - 9/13/2022
Radwell provided accurate information and shipped promptly.
5 STARS
GOOGLE_REVIEW - 9/12/2022
Delivered as ordered. Timely and accurate.
5 STARS
GOOGLE_REVIEW - 9/12/2022
Good! Fast Responses!
5 STARS
GOOGLE_REVIEW - 9/12/2022
Good parts, quick shipping options!
5 STARS
EVAN O. - 9/9/2022
Radwell provided accurate information and shipped promptly.
5 STARS
GOOGLE_REVIEW - 9/9/2022
Deanna,
I want to thank you for your help on our servo motor order this week.
The customer received the order and I have not heard anything else.
Thank you for seeing it through. I really appreciate your service- Frank
FRANK T. - 9/9/2022
Thanks so much for all of your help today Austin. I really appreciate how you went above and beyond to help me. I give you a Gold Star!
TONIA H. - 9/8/2022
Wide range of products in stock. Smoooooooth transaction.
GOOGLE_REVIEW - 9/8/2022
Ordered the product. Received on time and as described. No complaints.
5 STARS
GOOGLE_REVIEW - 9/8/2022
Ordered the product. Received on time and as described. No complaints here!
GOOGLE_REVIEW - 9/8/2022
Radwell provided items requested in a timely matter and all documents were set by e-mail.
4 STARS
GOOGLE_REVIEW - 9/8/2022
I just wanted to tell you how amazing the customer service I have received from Andy T. I know this sounds crazy BUT, I order from hundreds of vendors & have been here for 19 years & have NEVER received this level of customer service from a vendor…EVER!!!! You have no idea how easy they made my job. Customer service is almost extinct now a days and I will be doing much more business with Radwell International due to the exceptional service.
CHRISTINE M. - 9/7/2022
I have been working with Lauren G for many years now. She responds quickly to requests for quotes and promptly answers any questions I have about the quotes. I can always count on her professional assistance in a timely fashion. Very pleased with her service.
NAN S. - 9/7/2022
Afterhours rush: Daniel here is your PO for the fuses I ordered Saturday night. I want to say thanks again for great support and assistance. You were awesome and that’s why I deal with you guys!
MIKE S. - 9/7/2022
Always have what they say they have. Fast service! Can’t ask for much more than that these days. Good job RADWELL
5 STARS
GOOGLE_REVIEW - 9/7/2022
Fast service!
5 STARS
GOOGLE_REVIEW - 9/7/2022
Product was exactly what I ordered and worked as expected. My item was also shipped promptly and packaged well!
5 STARS
STAN W. - 9/7/2022
Good parts and quick shipping options. 5 STARS
GOOGLE_REVIEW - 9/7/2022
Good as always!
5 STARS
GOOGLE_REVIEW - 9/1/2022
Quick online purchase and fast shipping!
5 STARS
GOOGLE_REVIEW - 9/1/2022
Radwell customer service team- every time I have called everyone has been very helpful!
GARY C. - 9/1/2022
Never have gotten the wrong thing yet!
5 STARS
GOOGLE_REVIEW - 8/31/2022
Had what I wanted, easy to order and fast delivery.
5 STARS
DONALD D. - 8/31/2022
PERFECT
5 STARS
GOOGLE_REVIEW - 8/31/2022
Package was shipped on time and quality was good. No problems.
5 STARS
GOOGLE_REVIEW - 8/31/2022
5 STARS
They actually had in stock what they said they had! Numerous times I have purchased items online only to find out the items were NOT in stock as the website said it was. I would definitely buy from Radwell again.
GOOGLE_REVIEW - 8/31/2022
5 STARS
Very helpful and carry wide selection of parts.
GOOGLE_REVIEW - 8/31/2022
Had the part in stock Ordered part came earlier than predicted. Will definitely use them again -TY Radwell!
GOOGLE_REVIEW - 8/31/2022
Great job with my order!
TIMOTHY T. - 8/31/2022
Thank you for the help with my order.
You guys rock!!!
JEFF R. - 8/31/2022
I've been working directly with Lauren Gibson for many years now. She responds quickly to requests for quotes and promptly answers any questions I have about the quotes. I can always count on her professional assistance in a timely fashion. Very pleased with the service!
NAN S. - 8/31/2022
Alex rated us excellent in service and sales representative!
ALEXANDER V. - 8/29/2022
Lauren is awesome to work with!
PAM B. - 8/29/2022
Niosha, we received the part on Friday. Thank you very much for helping us get this resolved!
LEE L. - 8/29/2022
THANK YOU GUYS SO MUCH FOR GETTING ME ALL SET UP!!
Everything is working just the way I wanted it!!!
DENNIS B. - 8/26/2022
Kaitlin M knows her stuff. I have an older, circa1994, curing oven that had a old Honeywell flame controller. Although there were no more available in Radwell, She was able to set me up with a suitable replacement. Now we are back on schedule and saved us from having to replace the entire oven !
GARY C. - 8/23/2022
Alexandra- Thank you for investigating our issue and correcting our account!
JASON P. - 8/22/2022
Thank you Taylor. I emailed with Hana on this already. I have ordered the part. You all have excellent customer service by the way! I enjoy doing business with you all.
NICK K. - 8/16/2022
Russell,
I received my repaired valve. I am thoroughly impressed that it took less than a week to get back! It has been installed and is working properly. There are thousands of the valves installed in Prevost Coaches and many dealerships and private coach owners like me that are waiting for Norgren to manufacturer new ones. There is a 3 month wait presently. I belong to the Prevost Owners Group. It is an online forum. I will be getting the word out that your company can repair these valves. Thank you for great service.
CHRIS B. - 8/15/2022
Sharon in customer service helped me get an asap hot order shipped. She is an awesome example of what a customer service representative should be like when helping solve a problem. Sharon followed up on my order like she said she would. A big thank you for the quick help and follow up on my order
CAROLYN P. - 8/12/2022
Good morning Kevin
Thank you again for the help. Modifying the plugs did the trick! Drive is in and running!
I will be shipping 2 more drives for repair today. One Lenze and one Mitsubishi :)
SCOTT P. - 8/12/2022
Niosha- Thank you for the quick response and turn around service!
ANTHONY A. - 8/10/2022
Thank you for your assistance on the weekend breakdown for Arconic!
CASEY W. - 8/9/2022
Ivan was very helpful, professional, and prompt. He was able to locate the part, and get me accurate pricing. Returned calls when needed and ensured I got the part I needed. Thanks!
DONALD O. - 8/9/2022
Ms. Traci was very sweet, and a pleasure to talk to. She got my order place quickly and sent me an order acknowledgment.
KEESHA S. - 8/8/2022
Thank you so much Radwell. Considering how long it takes to get everything, YOU did a great job.
ERIC S. - 8/2/2022
logged in to test your web portal and looks great!
TIM H. - 8/2/2022
Excellent is all areas!
DENNIS N. - 8/2/2022
You are awesome! Thank you
DAVID F. - 8/1/2022
I really appreciate you all for getting this out so quickly!
DEVON - 7/29/2022
Thank you Lucy, and thank you for the great customer service!!
KEN D. - 7/29/2022
Great Customer service Teresa
DAVID L. - 7/28/2022
I received the refurbished VFD, thank you for the great service!
Josh
JOSH W. - 7/28/2022
Smooth experience!
Khalid A
5 STARS
GOOGLE_REVIEW - 7/27/2022
They had the right part when it was hard to find. The ordering was easy and I got the parts within a week,
5 STARS
GOOGLE_REVIEW - 7/27/2022
EXCELLENT EXPERIENCE
5 STARS
GOOGLE_REVIEW - 7/27/2022
I have had great luck getting what I needed in a timely manner from Radwell. Great selection and quick shipping.
5 STARS
GOOGLE_REVIEW - 7/27/2022
I LIKE RADWEL!
4 STARS
GOOGLE_REVIEW - 7/27/2022
5 STAR REVIEW
DAVID F. - 7/26/2022
Items are always as shown and customer service is very helpful. Repair work is priced competitively compared to other companies.
5 STARS
KENNETH D. - 7/26/2022
Niosha- I received my repaired unit yesterday and installed it today. It is up and running fine, so thank you and Radwell for this great service.
Thanks for your help.
WILLIAM S. - 7/26/2022
Radwell Friends-
I received my part that was ordered a few days ago. My thanks to all of you for helping to make this happen.
Have a blessed day!
JEFFREY B. - 7/26/2022
Easy ordering and quick shipping!
5 STARS
GOOGLE_REVIEW - 7/25/2022
5 STARS RADWELL!
DAVID F. - 7/25/2022
Thanks for your efforts today. You’re a good one!
JOHN W. - 7/22/2022
Jerry, Radwell came through again in the immediate availability and immediate delivery of the parts I needed.
I also placed another order and now trying to work out when I will get it.
Thanks again to Radwell!
PETER H. - 7/22/2022
Easy parts look up and fast delivery.
5 STARS
GOOGLE_REVIEW - 7/21/2022
Customer Service is AMAZING
ADRIAN R. - 7/21/2022
Jeff rated Radwell 5 STARS !
JEFF D. - 7/21/2022
Rated Radwell 5 STARS on Google.
KENNETH A. - 7/21/2022
5 STARS!
GOOGLE_REVIEW - 7/20/2022
The parts were right and got here quickly.
5 STARS
GOOGLE_REVIEW - 7/20/2022
Niosha- I contacted my AC guy and he said no problem; he has the wire I need. Thank you for your support; you are wonderful!
KD P. - 7/20/2022
Brianna- I got the shipment today after my order being placed with you last night. YOU ARE THE BOMB .COM
STEPHEN C. - 7/19/2022
Fast and friendly! 5 STARS
GOOGLE_REVIEW - 7/19/2022
4 STARS
GOOGLE_REVIEW - 7/18/2022
Fast & Accurate. Very pleased. OEM Part I was in search of was $700+ from manufacturer. Radwell was under $250 for the identical part.
5 STARS!
GOOGLE_REVIEW - 7/18/2022
Excellent response time with shipment.
5 STARS
GOOGLE_REVIEW - 7/18/2022
Ease of online ordering and payment. Part arrived in excellent condition. Radwell saved the day.
5 STARS
AMERICAN R. - 7/18/2022
Nikki & Chrissie,
I see the refund in PayPal. Thank you for coordinating my satisfaction as a customer.
Best Wishes Jim
JIMMY C. - 7/15/2022
Hello Jason,
Thank you for reaching out. It's a pleasure to hear from you. We were very pleased with the ease of ordering as well as the shipping speed. The part arrived in great condition and was well protected to avoid damage during transit. We will definitely keep Radwell in mind for future business needs. Enjoy your day.
AMERICAN R. - 7/14/2022
5 STARS to Radwell!
SHOPEANDO C. - 7/14/2022
5 STARS!!!!
Experience was great! Had what I needed and shipping was quick
GOOGLE_REVIEW - 7/14/2022
Excellent format - accurate product information - many products available from stock.
5 STARS
GOOGLE_REVIEW - 7/14/2022
Thank you for going above and beyond Nikki.
LARRY M. - 7/14/2022
Order online was quite painless. Acknowledgment of the order and subsequent status update was on time and commendable. The product was delivered as promised and in good condition. We'll recommend Radwell without any hesitation.
5 STARS
GOOGLE_REVIEW - 7/12/2022
As described, shipped quick, no drama mama!
5 STARS
GOOGLE_REVIEW - 7/12/2022
The part arrived on time with Radwell's normal efficiency.
5 STARS
GOOGLE_REVIEW - 7/12/2022
AMAZING THANK YOU
GOOGLE_REVIEW - 7/12/2022
Quick delivery. Good price.
5 STARS
GOOGLE_REVIEW - 7/12/2022
EXCELLENT IN ALL AREAS OF SERVICE!
Asked for a receipt, in 5 mins had what I needed, thanks !
WEBSITE G. C. - 7/12/2022
“You guys turned that situation around perfect. Our cameras are all back up and running, and that was some of the best customer service I’ve had in some time”.
TERRY L. - 7/8/2022
Thank you All! Appreciate the assistance and quick response on my tax exemption issue.
LAURA C. - 7/8/2022
An excellent experience, good customer service, and fast shipping. Thank you.
ANDY L. - 7/7/2022
Called after hours and actually got a live person on the phone to talk to!
5 STARS
GOOGLE_REVIEW - 7/7/2022
Simple search and ordering website, proper order confirmations, fast deliver. 5 STARS
JT - 7/7/2022
FAST SHIPPING GOOD SERVICE! 5 STARS
GOOGLE_REVIEW - 7/7/2022
Very easy. They had the material. Easy to order and shipped right away
5 STARS
GOOGLE_REVIEW - 7/7/2022
After looking for potential vendors of equipment I needed I was reminded by our purchasing software that we had used Radwell in the past. I was able to go on line, find the parts I needed at a very good price. Shipping was prompt and items arrived in perfect shape, just as described. I will definitely shop there again. 5 STARS
GOOGLE_REVIEW - 6/28/2022
Hi Brianna!! Your Awesome! WOOOHOOOOO!! Thank you Have a fun weekend!!!
TRACY W. - 6/28/2022
Carol, thank you for your quick response and assistance!
HOLLY F. - 6/27/2022
Radwell received 3 reviews yesterday all with 5 STARS! YES!
GOOGLE_REVIEW - 6/27/2022
Fastest Delivery Ever! Equipment was in great condition.
5 STARS
GOOGLE_REVIEW - 6/27/2022
Great service, fast, easy to order, came on time, and as described!
5 STARS
GOOGLE_REVIEW - 6/27/2022
Fast delivery, exact replacement parts.
5 STARS
GOOGLE_REVIEW - 6/27/2022
Thank you Radwell!
5 STARS
GOOGLE_REVIEW - 6/24/2022
I have used Radwell for years. Sometimes purchase, sometimes have them repair mine. I have never had a problem with equipment purchased from them.
5 STARS
LARRY T. - 6/24/2022
Radwell has always been great. I've been a customer for awhile now, and I've never been un-happy with their service.
GOOGLE_REVIEW - 6/24/2022
Easy to do business with and fast delivery!
GOOGLE_REVIEW - 6/24/2022
Good Morning Ryan, Just wanted to say “ Thank You “ for all of your efforts on this order – my purchasing person filled me in on the details!!!!!The end user will be relieved to receive this part today - very important to their production process..
TODD K. - 6/24/2022
Good morning all , the problem has been resolved . As of now two of the three repaired units are back online and working well. The third was tested , approved, and boxed up as our back up unit !
Thank you again for all the help with repairing them !
JAKE C. - 6/23/2022
They had what I was looking for. The description was correct for the item. And it was easy to checkout as a first time customer. 5 STARS
GOOGLE_REVIEW - 6/21/2022
Website very user friendly! 5 STARS
GOOGLE_REVIEW - 6/21/2022
Always Excellent! 5 STARS
GOOGLE_REVIEW - 6/21/2022
Thank you Radwell! 5 STARS
GOOGLE_REVIEW - 6/21/2022
I placed an order today with Tyheem H by phone. He was very helpful finding the part I needed and completed my order. When I arrived at your Willingboro, NJ facility your receptionist was very pleasant and even offered me a bottled water and a granola bar. Most importantly, my part was waiting for me in a nice clean box with a few candies for good measure. I can't imagine how the whole process could have gone better. Thank you,
Ken B
KEN B. - 6/20/2022
The product came in as ordered. Everything is good. 5 STARS
GOOGLE_REVIEW - 6/20/2022
Thank you for the help last night, that got our robot up and running! You will be getting ALL my robot business from here on out.
NATHAN S. - 6/17/2022
Three customers just left us 5 STAR reviews this hour!
GOOGLE_REVIEW - 6/17/2022
Great prices compared to OEM. 5 STARS
GOOGLE_REVIEW - 6/15/2022
Got exactly what I needed and ahead of schedule! 5 STARS
GOOGLE_REVIEW - 6/15/2022
Keep up the good work!
BRODERICK J. - 6/14/2022
Niosha- I finally received our package this morning.
Thank you SO very much for your assistance last week.
KIM J. - 6/13/2022
Easy to order. Didn't understand pricing on website for new vs. used but I placed a call into Radwell and with the help of a sales representative I was able to understand how site works for future purchases. 5 STARS
GOOGLE_REVIEW - 6/13/2022
Albert C. gave us 5 STARS on his Google Review!
GOOGLE_REVIEW - 6/13/2022
5 STARS
Hello- The part came in on time and it was nicely packaged. The book was there!
The drive worked perfect. Thank you vary much. Steven W Alco Printing & Packaging. Inc.
GOOGLE_REVIEW - 6/10/2022
Eric, Let me also add...this was a super fast turnaround. It is great to work with others that understand urgency. Thanks for yours and Jeff's efforts!
Greatly appreciated!!!
GLEN S. - 6/9/2022
We needed some specialized components and our regular supplier is back-ordered for months. Found some of what we needed here and for significantly less than from the big supply houses. Tried some of the surplus stock and some used items. In the lot, there was one of the used items not functional, but customer service took care of us fast, so no problem. Prompt shipping and great service. Have gone back to them since when looking for component availability.
GOOGLE_REVIEW - 6/9/2022
Good price, lots of hard to find stuff.
5 STARS
GOOGLE_REVIEW - 6/9/2022
Good Afternoon Teresa- I really do appreciate you taking the time to make sure that we are taken care of. Words cannot express my gratitude for your service and honestly I will be emailing you directly if I ever have any problems with Radwell purchases in the future. It was a pleasure speaking to you .
JACOB J. - 6/9/2022
Niosha- PERFECT!
Thank you for helping me.
It really is greatly appreciated!
KIM J. - 6/9/2022
Thank you so much! I was able to get some help from Lucy E - who has been just great!
SARAH M. - 6/9/2022
I had a great experience on the website and with my sales representative Ben.
Thank you!
MATT P. - 6/7/2022
5 STARS!!!!
JOHN B. - 6/7/2022
I have done business with Radwell many times, and I am always up and running with a supply of equipment, fast shipping, and reliable product. Andy L
GOOGLE_REVIEW - 6/7/2022
I like GOOD service. 5 STARS
GOOGLE_REVIEW - 6/7/2022
Found the part quickly. Easy check out.
5 STARS
GOOGLE_REVIEW - 6/7/2022
YOU guys are amazing!
BARRY E. - 6/3/2022
5 STARS for Pricing, Promptness, and Service!
GOOGLE_REVIEW - 6/3/2022
They had what I needed in stock and I received my package earlier than expected. Thank you Radwell!
GOOGLE_REVIEW - 6/3/2022
5 STARS!!!!!!
GOOGLE_REVIEW - 6/1/2022
They had what no one else had and at a fraction of the cost! Great company, great service, great products! 5 STARS
GOOGLE_REVIEW - 6/1/2022
Prices are good, stock is good. Shipped on time. Definitely use them in the future. 5 STARS
GOOGLE_REVIEW - 6/1/2022
Excellent service! 5 STARS
INGVAR J. - 6/1/2022
I have been working with Jayne to get this cable from other sources for months (MANY Months)! Two different times. We were getting the send around and many delays. You got it to me in three days!!!
Well done and thank you Radwell.
ALLEN B. - 5/26/2022
I think it is important to give recognition when warranted and I couldn't be more pleased with what Allisson L has done for us. She is attentive to our needs and is always quick to respond! Wish we could go through her for everything we order, she makes the process so simple. Last week I placed an order and 2 items on the PO needed to be rushed and we got everything the next day except one item coming from the UK, which wasn't critical. Couldn't be happier with everything she has and continues to do for us at Tarco- Thank you
PMAGUIRE - 5/26/2022
Been using Radwell for years and I have never had a bad experience with them!
GOOGLE_REVIEW - 5/25/2022
Everything seemed to go well with my order. No complaints. 5 STARS
GOOGLE_REVIEW - 5/25/2022
Adam you handled this urgent order great. Got me the quote asap, in order for me to submit the PO, and have these gauges shipped out today. Your number / extension, and email has been saved in my cell, so moving forward I will reach out to you directly when needing something from your group.
BENJAMIN G. - 5/24/2022
Excellent! Speedy service. Very helpful.
5 STARS
GOOGLE_REVIEW - 5/24/2022
Product was delivered as advertised and in a timely manner.
5 STARS
GOOGLE_REVIEW - 5/24/2022
Easy to order, great phone support, delivered when it said it was going to be. What more can one ask?
5 STARS
GOOGLE_REVIEW - 5/24/2022
Product was delivered as advertised and in a timely manner.
5 STARS
GOOGLE_REVIEW - 5/24/2022
Thank you guys as always! Ya'll really are life savers and I appreciate all of your help
MARCUS E. - 5/24/2022
They had the part in stock that our normal vendor said would be back ordered for over 2 months. The order arrived promptly two days after ordering.
5 STARS
GOOGLE_REVIEW - 5/20/2022
GREAAAAAT!
5 STARS
GOOGLE_REVIEW - 5/20/2022
Prompt with good technical support.
5 STARS
GOOGLE_REVIEW - 5/20/2022
5 stars!!!!
GOOGLE_REVIEW - 5/20/2022
Better than expected!
GOOGLE_REVIEW - 5/20/2022
Wonderful customer service. The only place to find discontinued and unsupported products. Have the ability to repair products with a standard 2yr warranty!
GOOGLE_REVIEW - 5/20/2022
Hi Jaan
It was great to work with you and satisfying knowing the products you have purchased are being repurposed and not just going to landfill.
Have a great remainder of your week and long weekend.
HARLEY M. - 5/19/2022
GOOD JOB RADWELL!!!!!!!!!!!
DAVID L. - 5/18/2022
Took good care of me!
GLENN M. - 5/18/2022
Excellent
5 STARS
GOOGLE_REVIEW - 5/13/2022
Glenn did a great job. He was concise, polite, accurate, and placed the order without any issues. This was a very smooth and pleasant transaction. Many Thanks
ROBERT H. - 5/13/2022
Megan you are an invaluable resource.
I am a Johnson distributor & couldn't get the information you did.
I don't know what I would do without your help.
Thanks as always for the excellent service!
KAREN K. - 5/12/2022
I really appreciate you Megan, your always on it… its hard to get speedy responses these days and with you its EVERY request I have.
BRANDON N. - 5/12/2022
Fast and on time. Thank You
GOOGLE_REVIEW - 5/12/2022
Kings Marine Service gave us 5 STARS!
KINGS M. - 5/12/2022
Thanks for your quick help, Niosha!!!
MIKE B. - 5/12/2022
Quality product with an easy shopping experience. Fast but expensive delivery.
GOOGLE_REVIEW - 5/10/2022
Everything was good, service and polite personnel answered all my questions. 5 STARS
GOOGLE_REVIEW - 5/10/2022
Hi Deanna, Thank YOU for always being so friendly and helpful when I reach out to you for assistance!!!
VAUL M. - 5/10/2022
Smooth experience! 5 STARS
KHALID A. - 5/9/2022
Very prompt and efficient service!
5 STARS
GOOGLE_REVIEW - 5/9/2022
Opening an account was quick and ease. Also, having parts that have been discontinued and a rebuilt option is very useful and cost saving.
5 STARS
GOOGLE_REVIEW - 5/9/2022
Great customer service and wonderful overall purchasing experience.
5 STARS
GOOGLE_REVIEW - 5/9/2022
It was ALL good!
5 STARS
GOOGLE_REVIEW - 5/9/2022
On time, products all packaged with care. Nothing came broken. Great purchase.
5 STARS
SASHA L. - 5/9/2022
Maria, I would like to thank you for all of your help and patience yesterday. It was a pleasure working with you and look forward to doing more business with you in the future. Regards, Brian K
BRIAN K. - 5/6/2022
Thank you for taking care of us. Niosha was very helpful and I appreciate everyone's work in getting this resolved.
EVERETT C. - 5/6/2022
5 STARS!!!
GOOGLE_REVIEW - 5/5/2022
Received my keypad repair back today. Thank you for getting it back to me so quickly. It looks and is working like a new keypad! Great Job Radwell.
PINO A. - 5/5/2022
Nikki - Well done on all the follow-up's. I know some of these items are tough one's. If it was that e-z, everyone would be doing it !!
STEVE G. - 5/4/2022
Thank you Manu for sending the updated order confirmation.
Your customer service this morning was fantastic, and you have made my day! Appreciate your efforts. Have a great day.
SHARON E. - 5/4/2022
Thank you Austin W and Austin B! I want to THANK YOU, both for the amazing effort with making possible to get the PURGE SYSTEM this morning. It has been installed & operating and one of our main machine (130) is back on-line.
JUAN S. - 5/3/2022
Kaitlin did an amazing job. She was professional, knowledgeable and seamlessly led me through the process of getting our items to Radwell. The quote response via email was prompt and we look forward to doing more business with Radwell in the future.
BRIAN G. - 5/3/2022
The product was fine and exactly as ordered. 4 STARS
GOOGLE_REVIEW - 5/2/2022
Great Job!
4 STARS
GOOGLE_REVIEW - 5/2/2022
AB couldn’t deliver until November.
5 STARS
GOOGLE_REVIEW - 5/2/2022
I was very happy with the help I received getting a replacement part for a discontinued part.
5 STARS
GOOGLE_REVIEW - 5/2/2022
5 STARS
GOOGLE_REVIEW - 4/27/2022
Our company uses Radwell quite frequently. They are great about getting the parts we need to us in a reasonable amount of time.
5 STARS
GOOGLE_REVIEW - 4/27/2022
Smooth transaction and fast shipping too. Thanks Radwell
5 STARS
GOOGLE_REVIEW - 4/27/2022
Jamie and Aaron thank you for all your help with my issue….you did Great work and turned it around !
GRANT W. - 4/26/2022
Today I had Jesse H. pick up my unit to take for repair. He was incredibly kind and helpful. Let me know when I can send you my credit card details to complete the order.
ETHAN S. - 4/26/2022
I just wanted to pass along what fantastic customer service that I have received from Adam F. He has helped me out of a few binds here at Georgia-Pacific and I wanted to make sure someone in authority knew what a great employee that they have on their hands. Keep up the good work.
SUPER D. N. - 4/26/2022
Jeff-Thank you for all the information and great customer service. I really appreciate all your efforts to help me figure this out!
DAN D. - 4/26/2022
5 STARS!
GOOGLE_REVIEW - 4/22/2022
Yes Mr. Zurita,
I am the only "fluent" English speaker here at our place of business so "Mr. Smiley" (aka Ismael R) has been of great help to our company because of the language barrier.
We appreciate everything he does for us and how he always goes above and beyond to answer all our questions, whether it is a question about a part, shipping or even tracking information. We appreciate how both you and Mr. Smiley always keep us informed about our orders and quotes. Both of you gentlemen are a big asset to Radwell and once again, we greatly appreciate everything you do for us.
Thank you very much!
ELOISA B. - 4/22/2022
We cannot tell you how many times you have saved us! The Proxies we just ordered are 90 days out via OEM and our regular supplier ! Thanks to you we don't have to wait that long!
JACKSON F. - 4/22/2022
Ryan, Thanks for going above and beyond to get PO # C3865-2485 shipped yesterday. I failed to get the order to you at a reasonable time but you still were somehow able to work with your shipping team to get it out. Thanks for all your help!
CHRIS S. - 4/21/2022
Xavier, Thank you so much for the outstanding customer service. It’s been a real pleasure working with you.
CHERYL C. - 4/21/2022
Teresa, thank you for your response! We appreciate the way you and your team have handled our repair/ service. Thank you all for your assistance.
MATT M. - 4/20/2022
Easy web site and parts arrived on time! 5 STARS
GOOGLE_REVIEW - 4/19/2022
GREAT! 5 STARS
GOOGLE_REVIEW - 4/19/2022
Very Helpful! 5 STARS
GOOGLE_REVIEW - 4/19/2022
Found the obsolete parts I needed. My order arrived very quickly! 5 STARS
GOOGLE_REVIEW - 4/19/2022
Oh Ben you’re the best! I just gave a raving review to the sales manager, Bruce, about you. Thanks for the follow up I am truly thankful.
SHARON G. - 4/19/2022
Good morning Shobha,
PERFECT ! Thank you very much for your EXCELLENT customer service on arranging these pick ups. I always appreciate the great customer service I get from Radwell
WILLIAM A. - 4/18/2022
My overall experience with Radwell was outstanding. My repair had been sent to a different company first and subsequently they were unable to affect the repairs needed. By the time it was shipped and received by Radwell it had almost been three and a half weeks. The part that was to be repaired is a vital part of our everyday work and not having it has cost us in manpower and material waste. I was able to convey my urgent need to have our unit repaired as quickly as possible. Tanya contacted me and stayed in contact not only assuring me of the priority our repair was given but also made suggestions for shipping. We are due to receive our unit today. This is 48 hours EARLIER than expected. I can't thank the repair team enough for their professionalism.
RONDO S. - 4/18/2022
Thanks for getting my urgent order team Radwell!!!
JAMES B. - 4/15/2022
I really appreciate how responsive you are Jeff. Makes my day easier. Tell your boss you’re the best!
RHONDA F. - 4/15/2022
I love the chat option. I was directed to send my tax exempt cert. My question was answered and everything worked as it was supposed to! Thanks!
VASO V. - 4/14/2022
Three anonymous customers gave Radwell 5 stars today on our Google Reviews page!
GOOGLE_REVIEW - 4/13/2022
I count on Radwell for a lot of things these days!
MICHAEL K. - 4/12/2022
Thank you Kyle!
LINDA G. - 4/12/2022
Jamie thank you for working with me on my HMI repair effort. Your customer service focus is outstanding. I will keep Radwell in mind for any repairs in the future.
BILL S. - 4/12/2022
Your customer service was amazing and I wish other companies were as helpful as you all.
ANDREW S. - 4/12/2022
Many thanks for such quick service!
PAUL B. - 4/12/2022
5 STARS!
GOOGLE_REVIEW - 4/11/2022
Great service!
5 STARS
GOOGLE_REVIEW - 4/11/2022
Good product at good price!
5 STARS
GOOGLE_REVIEW - 4/11/2022
Nikki, I really appreciate the kind and timely customer service you have provided on my order. Very impressive.
Grateful regards, Randy
RANDY M. - 4/11/2022
Chynna assisted me with my orders 2 days in a row and both times very efficiently . I really appreciate the level of service that is often missing elsewhere.
CHANKUK P. - 4/8/2022
I spoke with Niosha ( Very helpful ) from Customer Satisfaction, and she has informed me that that Radwell is expected to get the part on 4-12. Should arrive in two days. Good communication Niosha.
CHARLIE R. - 4/7/2022
Delivery was on time!
5 STARS
GOOGLE_REVIEW - 4/7/2022
Quick easy found what i was looking for right away. shipping was great had items 2 days before expected date.
5 STARS
GOOGLE_REVIEW - 4/7/2022
I wanted to touch base with you regarding my salesperson Megan B. I wanted you to know my experience with working with her. Last August we had an electronic cabinet fire. Megan was instrumental in assisting me in getting all the parts we needed to get back up and running. This was a 3-day process of ordering rushing, flying, expediting from wherever she could find the parts. She was amazing, knowledgeable and went above and beyond with her assistance. She basically orchestrated and coordinated all the shipments. I was impressed to say the least! You have an exemplary employee!
YVONNE V. - 4/7/2022
Radwell has the stuff. Product that is "new old stock" are really new old stock. They have bailed me out many times. I would recommend them. 5 STARS
GOOGLE_REVIEW - 4/6/2022
Very good ... I WILL be shopping here again. 5 STARS
GOOGLE_REVIEW - 4/6/2022
On time delivery and products are the accurate per specified. 5 STARS
GOOGLE_REVIEW - 4/6/2022
Exactly what I was looking for & shipped quickly.
5 STARS
GOOGLE_REVIEW - 4/6/2022
Delivery was on time!
5 STARS
GOOGLE_REVIEW - 4/6/2022
Donald gave us high ratings in the areas of service, salesperson, and promptness!
DONALD E. - 4/6/2022
Thank you very much Chris L.! That is great news and I appreciate all your hard efforts in repairing my board. Looking forward to getting the part back to get my machine back up and running.
JEROME F. - 4/6/2022
Hi Cody, I just wanted to express how appreciative I am of John S's support, efficiency, and quick response time in handling my orders.
Regards
ISABEL C. - 4/1/2022
Very professional and answered all questions. Very helpful. 5 STARS
GOOGLE_REVIEW - 4/1/2022
Radwell has become my go-to site for parts. Multi Tier shopping options on most automation sensors has been a real savings and the site and people are top notch.
5 STARS
GOOGLE_REVIEW - 4/1/2022
They have the parts I need to keep my machines running. Their prices are also good. 5 STARS
GOOGLE_REVIEW - 4/1/2022
Hi Lucy,
Thank you for the quick response !
ANTHONY V. - 4/1/2022
Thank you Kassy for your quick assistance!
TRACI A. - 3/29/2022
Sales rep, Gabby, talked me through all of my options. Then helped set up the order, all good !
JOHN M. - 3/29/2022
Great job Deanna. Now that is customer service! Way To Go !
SYLVIA S. - 3/29/2022
T- YOU’RE THE BEST!! THANK YOU
TARA H. - 3/25/2022
Excellent job getting it shipped out a day earlier than expected.
5 STARS
GOOGLE_REVIEW - 3/25/2022
I really appreciate the expedited quote. It was a pleasure working with such a courteous and knowledgeable employee.
MARCIA B. - 3/25/2022
OUTSTANDING SERVICE!!!!
GOOGLE_REVIEW - 3/24/2022
Craig M gave Radwell a 5 stars review score!
CRAIG M. - 3/24/2022
5 STARS!
RUTH V. - 3/24/2022
Excellent job getting it shipped out a day earlier than expected.
5 STARS
GOOGLE_REVIEW - 3/24/2022
Great service and Quick dispatch.
5 STARS
GOOGLE_REVIEW - 3/23/2022
5 STARS!!! Everything went as planned.
GOOGLE_REVIEW - 3/22/2022
Refurb part offered to offset lengthy original part lead time.... worked out great!
5 STARS
GOOGLE_REVIEW - 3/22/2022
I found what I needed and shipping was fast.
5 STARS
GOOGLE_REVIEW - 3/22/2022
This was the exact part I was looking for at a great price. Worked perfectly after installation.
ERIC W. - 3/22/2022
Good Morning, thank you for your response. I look forward to doing more business with you.
STEPHEN J. - 3/21/2022
Dennis – awesome job on this! Thanks everyone for your excellent service on these two rush repairs!
CRAIG A. - 3/21/2022
Wow! Super Fast customer support Lucy! Much Appreciated.
ANDY S. - 3/18/2022
Ron rated rated us excellent in service and his sales person was excellent as well!
RON S. - 3/18/2022
You’re the best – thank you Deanna!
CHRISTOPHER G. - 3/17/2022
Thank you so much for all of your time, effort and help! I really appreciate it !
MICHELLE W. - 3/17/2022
Thanks again Deanna, I appreciate the top notch customer service.
MARTIN F. - 3/17/2022
FAST SHIPPING. GREAT PRODUCT. DESCRIPTION WAS SPOT ON!
5 STARS
GOOGLE_REVIEW - 3/16/2022
EVERYTHING went well. 5 STARS
GOOGLE_REVIEW - 3/16/2022
Guest checkout is really useful.
5 STARS
GOOGLE_REVIEW - 3/16/2022
Had what I needed and got it here quick. 5 STARS
GOOGLE_REVIEW - 3/16/2022
Great experience! 4 STARS
ANDY N. - 3/16/2022
Fast and Awesome! 5 STARS
GOOGLE_REVIEW - 3/16/2022
I liked that Radwell had the obsolete and discontinued part somewhere on one of their warehouse shelves and shipped it to me fast. Fast is critical when my boiler is down in northern Minnesota in -30 F weather, and I never dreamed I'd find a replacement for this dinosaur component! A big Thank You to Radwell for sparing us from disaster! 5 stars for you Radwell!
GOOGLE_REVIEW - 3/16/2022
FAST SHIPPING, EASY TRANSACTION!
5 STARS!
GOOGLE_REVIEW - 3/16/2022
Good Morning – thank-you for the prompt response.
Thank-you for the great service- these days it’s very rare to find a group that can ‘get the job done’ with no fuss and this level of expediency
GIANLUCA D. - 3/9/2022
Thanks, Margaret!
I hope Radwell knows what a great team they have – you guys are awesome!
SUE E. - 3/8/2022
They had the belts I needed and the shipping was fast. 5 STARS
GOOGLE_REVIEW - 3/8/2022
No problems, good service.
5 STARS
GOOGLE_REVIEW - 3/8/2022
4 STARS!
Easy shopping. Mostly always has what I'm looking for!
GOOGLE_REVIEW - 3/8/2022
Great shopping experience, part arrived quickly.
5 STARS
GOOGLE_REVIEW - 3/8/2022
5 STARS
The online ordering process went really we no complications at all.
GOOGLE_REVIEW - 3/8/2022
FAST SHIPPING. GREAT PRODUCT. DESCRIPTION WAS SPOT ON!
5 STARS
GOOGLE_REVIEW - 3/8/2022
5 STARS!!!!
GOOGLE_REVIEW - 3/4/2022
Just wanna say Thank you Kevin for your help and assistance with my recent order and the things you taught me. If I taught you anything, let it be this…
If you believe in yourself, try really hard and never give up…
secondly - ANY Pizza is a personal Pizza.
RICK P. - 3/4/2022
VERY FAST, GREAT SUPPORT, AND THE BEST PRICE! THANK YOU
GOOGLE_REVIEW - 3/3/2022
Nikki- I appreciate your help. It’s always a pleasure to work with Radwell due to people like you.
TED O. - 3/3/2022
EXCELLENT!!!!!!
5 STARS
GOOGLE_REVIEW - 3/3/2022
Matthew- Thank you for the amazing job you do!
CARMEN H. - 3/3/2022
Excelente forma de comprar!
5 STARS
GOOGLE_REVIEW - 3/2/2022
Other dealers had a 2 month lead time, Radwell delivered it in 3 days! 5 STARS
GOOGLE_REVIEW - 3/2/2022
5 STARS
Excellent service. fast shipping, had exactly what I needed
GOOGLE_REVIEW - 3/2/2022
Worked as advertised!
5 STARS
GOOGLE_REVIEW - 3/2/2022
Hello Holly! We are thrilled to have this opportunity with Radwell!
We have another Power Supply we would like to send your way for re-build. We will pay for the expedited repairs and shipping as well!
KRISTEN S. - 3/2/2022
Excellent customer service Andrew!!!
SHERRY N. - 3/1/2022
I would like to make sure that someone knows that I have been dealing with Christopher Woods on and off for approximately five years. He has always been willing to go the extra mile for even as little of a customer as I am, and provide necessary data, assistance, and customer satisfaction on every transaction. This fella is truly a pleasure and a professional when servicing myself, and I am sure, all his other customers, with nothing but his best
JOHN B. - 3/1/2022
I have been using Radwell.com for sourcing parts for several years now and have never been disappointed.
5 STARS
GOOGLE_REVIEW - 2/25/2022
Great service, parts arrived on time!
5 STARS
GOOGLE_REVIEW - 2/25/2022
Radwell International team! Please pass our thanks to your entire team for the expertise in resolving the problems with the UPS unit sent for repair.
We have placed the unit back in service in the boiler plant, and it is operating as designed and expected, to protect the boiler and control systems.
Thank you again!
DAVE C. - 2/25/2022
Fast - Friendly- FANTASTIC 5 STARS
GOOGLE_REVIEW - 2/24/2022
I have been using Radwell.com for sourcing parts for several years now and have never been disappointed.
5 STARS
GOOGLE_REVIEW - 2/24/2022
Deanna- You’re the bomb my friend!
Thank you
DEBBIE M. - 2/24/2022
Thank you for everything Maria. You were extremely helpful. I really do appreciate it. Have a wonderful day!
SUSAN W. - 2/24/2022
Benton is always professional, a fast responder, and kind - Thank you Radwell and Benton!!!!
LINDA M. - 2/23/2022
Shopping was easy and delivery was fast!
5 STARS
GOOGLE_REVIEW - 2/23/2022
Their website said they had the parts in stock, ordered the parts and they arrived! Pretty good for this day and age. Thank you Radwell! 5 stars
GOOGLE_REVIEW - 2/21/2022
Needed a fan motor and blower wheel to repair a condo bathroom. the replacement part fit and worked like an original equipment part; Delivery time and status communications were top notch. I would buy again and recommend the company as trustworthy. 5 stars
GOOGLE_REVIEW - 2/21/2022
Radwell seems to always have the stock I'm looking for.. 5 stars
GOOGLE_REVIEW - 2/21/2022
Dear Nikki,
Thank you for your efforts to supply us with a replacement unit. It was in great condition.
Best Regards
MEGUMI O. - 2/21/2022
Took me a while to get around to it but it looks as if our problem is all set thanks the technical consult from T.J. I appreciate the assistance!
STEVE G. - 2/18/2022
Lucy YOU are AWESOME!!!
Thank you very much for ALL your help!!
BETH B. - 2/18/2022
5 STARS! Excellent service
GOOGLE_REVIEW - 2/17/2022
Sharon has exceeded my expectations for customer service. Timely responses and going the extra mile to confirm that parts would be shipping. Also, assisting with a tax problem just because I asked for help. Much appreciate
MATT W. - 2/17/2022
I have been dealing with Andy and he has been very helpful and knowledgeable in every part possible while also being quick to respond and get the parts ordered and shipped. He is absolutely amazing and makes me want to order more parts from him versus going to different vendor regardless of price. Thank you, Andy!!
KENNETTE A. - 2/16/2022
Hello Peggy, Many thanks to you and the team at Radwell on the rapid turnaround of our I/O module. Thanks for the speedy service.
RICK T. - 2/15/2022
Huge thank you to everyone involved getting this order out! You guys really came through for the customer. I appreciate all of your help
KEVIN C. - 2/15/2022
I ordered -they shipped. Good price for a needed product. 5 STARS
GOOGLE_REVIEW - 2/15/2022
Thank you for sending the confirmation. Kyle has been very responsive when I have any requests. I appreciate his service. Have a wonderful day!
ANN L. - 2/15/2022
Good Job Guys ! SO HAPPY I could get the part # SVS-300.
LAUREN R. - 2/15/2022
Thank you for all the help you guys are awesome and life savers.
HERMAN G. - 2/14/2022
5 STARS
Easy ordering and fast delivery.
GOOGLE_REVIEW - 2/14/2022
Nothing else to say but 5 STARS!
GOOGLE_REVIEW - 2/11/2022
In these crazy supply chain times, it is awesome to have a company like Radwell that provided excellent service and support!
GOOGLE_REVIEW - 2/11/2022
I got the item as it was described.
5 STARS
GOOGLE_REVIEW - 2/11/2022
Excellent service! 5 STARS
GOOGLE_REVIEW - 2/11/2022
They understood the assignment! 5 STARS
GOOGLE_REVIEW - 2/11/2022
Always have what I need. Ships quickly and reasonably priced. 5 STARS
GOOGLE_ F. - 2/11/2022
Hana, you are a machine! I wish all salesreps were as good as you, Jayme, and Rachael! You three are the definition of customer service! I thank you for all of you efforts!
JERRY V. - 2/11/2022
Got a defective breaker. Called customer service and they were great. Got me a return form. I shipped the item back while a new replacement was sent. Received a credit memo when the item was checked out by Radwell. Just how you want the system to work. Repeat customer.
JOHN A. - 2/11/2022
Brian- It was a pleasure going business with you and your company.
MIKE T. - 2/10/2022
Thank you Niosha! You will help me sleep better tonight now. These are impossible to find – Radwell really came through for us – again!
ROBERT W. - 2/10/2022
Thank you for your service Radwell ! We appreciate your business and look forward to continuing service!
KIN F. - 2/10/2022
Thank you so much! Have a blessed day Nikki! Thank you for all your help. All of you at Radwell Thank you!
CHESLEY P. - 2/3/2022
Brian rated us excellent in the areas of Salesperson, Promptness, and Pricing!
BRIAN F. - 2/1/2022
Nikki your help with our return is truly appreciated!
SHAWN K. - 2/1/2022
Maria, I truly appreciate you always getting quotes back so quickly! Thank you
AUSTIN H. - 2/1/2022
Yet again, Travis at Radwell saves the day! Thanks for the great option that beat out another vendor by months.
KELI H. - 2/1/2022
Quick service on time delivery!
5 STARS
GOOGLE_REVIEW - 1/31/2022
Intuitive website. It's very easy to find the products you're looking for. Fair pricing and fast shipping.
5 STARS
GOOGLE_REVIEW - 1/31/2022
Excellent quality. Exactly what I was expected. Fast delivery. Kudos Radwell!
5 STARS
GOOGLE_REVIEW - 1/31/2022
5 STARS!
GOOGLE_REVIEW - 1/31/2022
Excellent service and great product selection!
Especially for the obsolete and hard to find items.
5 STARS
GOOGLE_REVIEW - 1/31/2022
Fast and effective sourcing of proximity switches. Worth paying more to get critical safety equipment running as quickly as possible! 5 STARS
GOOGLE_REVIEW - 1/31/2022
Although I received the wrong part number in the parcel customer service took care of it quickly- the correct part was sent out immediately. It was a good experience overall.
GOOGLE_REVIEW - 1/31/2022
Huge inventory for most discontinued items.
5 STARS
GOOGLE_REIVEW - 1/31/2022
Hi Bob-The servo works great! I think you fixed the problem. Where do I tell everyone how awesome you are? Thanks again
JOSH F. - 1/31/2022
You guys did an awesome job! You repaired my circuit board, got it back to me properly, and now my boiler is up and running again in this cold weather! I would definitely recommend your company and your service! Also, you all kept me posted along the way with the progress of the job.
PAUL J. - 1/31/2022
I receive the repaired board back from you yesterday and it seems to be working well. Thanks a lot for the fast turnaround. It is greatly appreciated.
JULIEN Z. - 1/31/2022
Thank you for rushing this part for repair it now works as it should! Thank you Team!
BILL M. - 1/31/2022
fast service
5 STARS!
GOOGLE_REVIEW - 1/29/2022
The ordering process was easy and convenient. Thank you!
5 STARS!
GOOGLE_REVIEW - 1/25/2022
Loved customer service company response time was awesome absolute pleasure to deal with great company
5 STARS!
GOOGLE_REVIEW - 1/19/2022
Excellent service,excellent shipping.
5 STARS!
GOOGLE_REVIEW - 1/19/2022
I got exactly what I ordered in a timely fashion and a bag of candy, I don't eat candy but my employees enjoyed it. Thank you
5 STARS!
GOOGLE_REVIEW - 1/19/2022
We have purchased from Radwell several times now, exceptional support each time
5 STARS!
GOOGLE_REVIEW - 1/19/2022
Received exactly what we asked for. thanks. 5 STARS
GOOGLE_REVIEW - 1/16/2022
Very fast, accurate service and shipping. received exactly what I needed and ordered.
GOOGLE_REVIEW - 1/16/2022
Right on time. They were easy to work with and the part was as described. This is the second time I ordered from them and will do so in the future.
GOOGLE_REVIEW - 1/16/2022
Excellent service. After 2 transactions, I've been very satisfied with the product and delivery.
5 STARS!
GOOGLE_REVIEW - 1/16/2022
Keep Deanna’s contact information, Radwell has been a great source for finding drives and they even have a repair service!
CRYSTAL N. - 1/16/2022
Excellent website, easy to find information. Excellent staff, they communicate well and are prompt to respond.
DWIGHT J. - 1/12/2022
We put the Motor in and it is running with no problems.
Good job repairing. I may be sending the one we pulled and maybe our spare. Keep up the good work.
JACK L. - 1/7/2022
Had exactly what I needed when no one else did!
GOOGLE_REVIEW - 1/7/2022
Fast shipping and spot on with the products!
5 STARS
GOOGLE_REVIEW - 1/7/2022
5 STARS
GOOGLE_REVIEW - 1/6/2022
Very nice people to deal with. My order was shipped in a timely manor. Good products.
ANONYMOUS - 1/6/2022
Good service and I love the candy they include with your order! 5 STARS
GOOGLE_REVIEW - 1/5/2022
Very good product, quick shipments, they save downtime!
5 STARS
GOOGLE_REVIEW - 1/5/2022
Thank You. We received the Omron DAC01 Display Panel. Looks new and works great! Thank You. I passed your information over to our manufacturer. Again, thank you. Ronnie W
RONNIE W. - 1/4/2022
I just wanted to let you know I had to use Radwell over the weekend(New Years Eve) and my hats off to these guys to a job well done. I worked with Greg W and he did an outstanding job. He opened the building up and directed the flight needed for same day shipment.
Its great to know we have these guys in our corner in time of need.
MIKE F. M. - 1/4/2022
Hello and happy new year!
I received my repaired board back from you yesterday and it seems to be working well! Thank you for the fast turnaround, This is greatly appreciated.
JULIEN Z. - 1/4/2022
I would love to see the wait time on used units to be shorter but I rate the company excellent in areas of Price- Promptness and Salesperson.
DANIELLE H. - 1/4/2022
Thank you Kathleen for updating my repair order so fast! This is why I continue to do business with Radwell, great customer service! Jim
JIM W. - 1/3/2022
I just wanted to take a minute and say thank you for all the help this past year. Your help and hard work don’t go unnoticed. I’m very grateful to have guys like you and your team to call on for help. I wish you all the best in 2022!
KYLE P. - 1/3/2022
Radwell really delivered on time and was very honest with the condition of items I bought. 5 STARS!
GOOGLE_REVIEW - 12/30/2021
Fast and Easy! 5 STARS
GOOGLE_REVIEW - 12/30/2021
Hello! We received the parts we ordered on Friday and the machine is up and running thank you guys for all your help!
AZ P. - 12/28/2021
Got the right part overnighted three days before Christmas! Arrived on time and was installed before the holiday break!
5 STARS
GOOGLE_REVIEW - 12/28/2021
Great description. Easy to order. Quick delivery as promised. 5 STARS
GOOGLE_REVIEW - 12/28/2021
Easy Shopping! 5 STARS
GOOGLE_REVIEW - 12/28/2021
Happy Holidays Radwell! You always come through for us! 5 STARS
GOOGLE_REVIEW - 12/28/2021
Perfect every step of the process!
GOOGLE_REVIEW - 12/22/2021
Its all Good! 5 STARS
GOOGLE_REVIEW - 12/22/2021
Aaron took my order quickly, very easy transaction.
ANDY K. - 12/22/2021
Very pleased with the way my initial purchase was handled (including the fast handling of my sales tax exemption certificate). Your corporate communications are fast and professional, and I'm looking forward to doing more business with Radwell in the near future.
JOEL A. - 12/21/2021
My purchase went smoothly. 5 STARS
GOOGLE_REVIEW - 12/20/2021
My purchasing experience was very good. The product was in stock and shipped very quickly. 5 STARS
GOOGLE_REVIEW - 12/20/2021
Miguel- you are a HERO at the Lemm Corp. Going to post your pic on the wall and tell all our r=employees that this is the man that created much less work for you all! Thank you for your help as our drive is now working!
RON R. - 12/20/2021
Robin from USPS rated Radwell excellent in pricing, promptness and salesperson! Thank you Megan B!
ROBIN C. - 12/20/2021
Se cumplió con el producto comprado, y tiempo de entrega- 5 STARS
GOOGLE_REVIEW - 12/17/2021
Accurate description, good image, fast order confirmation and shipment. 5 STARS
GOOGLE_REVIEW - 12/17/2021
Teresa-we got the parts, thank you very much. it is nice to see that there are companies found on google that still answer the phone and have excellent customer service.
RUDY A. - 12/17/2021
We installed the part quickly after it arrived (8AM!) and finished programming it. We are up and running! Thank you for your help- you are a lifesaver!
FRANK D. - 12/17/2021
One of the parts that was ordered was not what the description said it was and we were not able to use it. Customer service was very quick at responding back to my claim and sending me a RMA to return the part for a credit.
GOOGLE_REVIEW - 12/17/2021
Thank you for getting this order to us so fast! Beau is going to be happy! - Tim
TIM W. - 12/15/2021
They deliver what is promised! 4STARS
GOOGLE_REVIEW - 12/14/2021
Always a pleasant experience. I prefer to go through Hana.
4 STARS
GOOGLE_REVIEW - 12/14/2021
They have always been fast and accurate on my orders!
5 STARS
GOOGLE_REVIEW - 12/14/2021
Any room where Radwell can improve? NOOOO- you guys are great!
GOOGLE_REVIEW - 12/14/2021
Julia - you are a radiant star of customer care. A local pocket of order in a world of entropy.
ALEX B. - 12/13/2021
Thank you for your help with my order Kaitlin! I am beyond impressed with your efforts and with Radwell International.
One rarely finds this level of customer service these days...anywhere. I'm a retired expert in the area of customer service and definitely know when quality service is being provided. Sincerely -Bill P
ANONYMOUS - 12/13/2021
So yesterday, with my production line down, I was in a rush to get the part needed to get it back up and running, ASAP. I knew that Zach was the one to call at Radwell. He went above and beyond to make sure I had a part for Saturday morning which got me up and running! Thank you
ANONYMOUS - 12/13/2021
We received and installed our new VFD on Saturday, and are about to start Production this morning!
GOOGLE_ F. - 12/13/2021
Everything worked out great with my order Glenn! Thank you so much for all your help.
ANONYMOUS - 12/13/2021
Teresa thank you for taking care of my dilemma. I am looking forward to doing more business with Radwell in the near future! ord 13786337
JERRY S. - 12/9/2021
Lucy E Rocks! Thank you for helping me.
JAKE E. - 12/9/2021
Very pleased with the prompt and accurate service I received from Austin B today. He is very knowledgeable and was able to help me quickly and completely. Some of the best customer service I have had recently.
LUKE D. - 12/6/2021
I wanted to send you and the team a quick note of thanks. I appreciate so much the effort you guys put forth to help repair our four boards and get our welding robot back up and running. I know there was a lot of back and forth and I believe you even hand delivered some of the boards to ensure we had what we need. In today’s market, that is just not the norm so I wanted to reach out and say Thank You !! #13742953
ZACHARY G. - 12/6/2021
Buen tiempo de entrega antes de lo predicho la calidad del producto buena.
5 STARS
GOOGLE_REVIEW - 12/3/2021
Ease and convenience of website.
5 STARS
GOOGLE_REVIEW - 12/3/2021
Found exactly what I needed, communication about the order was great, and shipping was fast. Overall very happy!
5 STARS
GOOGLE_REVIEW - 12/3/2021
Fast shipping and spot on with the products! 5 STARS
GOOGLE_REVIEW - 12/3/2021
I’m very impressed with Radwell. You guys have quite an organization. The automation is incredible!
BEN W. - 12/3/2021
Just want to point out how helpful Sharon was with updating our bill to information. Also, it was a small invoice and you helped instantaneously! Just wanted to say thank you! Have a nice week.
RICHARD V. - 12/2/2021
Benton B was our representative and he was very helpful and got us shipped what we needed--Should be here tomorrow.
SONDRA H. - 12/2/2021
Teresa- Thank you very much for taking care of this issue. I'm looking forward to doing more business with Radwell in the future.
JERRY S. - 12/1/2021
Thank you Chelsea. You are amazing as well as Radwell. Thank you all for your help.
MATTHEW M. - 12/1/2021
Krystal your efforts are greatly appreciated!
JON P. - 12/1/2021
RECEIVED MY PRODUCT VERY QUICKLY. LOVE IT!
WANDA J. - 11/30/2021
My salesperson, Tea, deserves a big Thank you and a pay raise!
GOOGLE_REVIEW - 11/29/2021
Tea-I appreciate your quick response and professional yet pleasant attitude!! You and your company have saved the day for our customer!!
DANNY D. - 11/29/2021
Russ picked it up our repair originally so would work I suppose to have him bring it back. That’s a nice feature that you guys offer. Really nice dealing with Radwell and your repairs have been performed well. Happy Thanksgiving.
GOOGLE_REVIEW - 11/24/2021
Fast shipping, excellent job!!!
5 STARS
GOOGLE_REVIEW - 11/24/2021
Thank you, Tea, for the quick turnaround. You are excellent; we appreciate your professionalism and support!
IBIS A. - 11/24/2021
5 STARS
GOOGLE_REVIEW - 11/23/2021
Delivery was quick and price was 30 percent of factory price!
5 STARS
GOOGLE_REVIEW - 11/23/2021
As Always, Spot on Service...
5 stars
GOOGLE_REVIEW - 11/23/2021
EASY
EASY TO FIND
EAST AND FAST SHIPPING
5 STARS
GOOGLE_REVIEW - 11/23/2021
My first official customer quote. The representative Ismael R, was clear and honest, provide support to my inquiry in my request language. Offered direct future service via email for inquiries, quotations and order placing.
JOSE G. - 11/22/2021
Good afternoon John. I can finally tell you that repairs that CDE has sent to Radwell, have had a positive response. We put into service a drive that had been serviced and my tech reported to me that he was impressed with how thoroughly the drive had been worked over. Most importantly, when installed, the drive worked as expected. With this in mind, I have several more drives to send in for service!
BRUCE H. - 11/18/2021
What's not to like? Products we need, speedy shipping .. they're on it!
5 STARS
GOOGLE_REVIEW - 11/18/2021
Radwell is a great company to do business with. They do what they say they will do.
5 STARS
GOOGLE_REVIEW - 11/18/2021
Great. Fast servers.
5 STARS
GOOGLE_REVIEW - 11/18/2021
Delivery was quick and price was 30 percent of factory price
5 STARS
GOOGLE_REVIEW - 11/18/2021
Thank you Nikki! Your professionalism and customer service are above par!
RENE R. - 11/17/2021
Kaitlin, we appreciate the ease of the resolution, with you and Radwell!
I will continue to use Radwell whenever possible. SCS.
STEVE - 11/16/2021
Easy parts finding, reasonably priced, great correspondence, easy check out. I've used them many times, and will again and again.
5 STARS
GOOGLE_REVIEW - 11/16/2021
Radwell has been very helpful and keeps me informed as to my order.
5 STARS
GOOGLE_REVIEW - 11/16/2021
Parts arrived promptly and as ordered!
5 STARS
GOOGLE_REVIEW - 11/16/2021
Radwell.com is always accommodating and prompt. Great customer service.
5 STARS
GOOGLE_REVIEW - 11/16/2021
Very easy to order, good pricing and quick shipping ! Will definitely purchase from them again in the future.
5 STARS
GOOGLE_REVIEW - 11/16/2021
Hey Jamie- Tell the team great job on the PC board repair. Installed this yesterday and everything works just like new! Cheers
LEE C. - 11/9/2021
Keep doing what you guys are doing!
PHIL M. - 11/9/2021
Thank you again Ryan, you guys came in clutch for us!
PHIL M. - 11/9/2021
Thank you for your efforts and the great service, we will keep your company in mind for future projects.
STEVE T. - 11/4/2021
GREAT PRODUCTS!
GOOGLE_REVIEW - 11/1/2021
5 STARS
GOOGLE_REVIEW - 11/1/2021
Radwell had the the part I needed in stock and I received in a very timely manner.
Very happy with my purchase
5 STARS
GOOGLE_REVIEW - 11/1/2021
You guys are the best. #Midwest Muscle
JEREMY H. - 10/29/2021
Hey James,
Thank you so much for your help with the drain valve a month or so ago. You were a life saver!
ADAM T. - 10/29/2021
Thank you very very much for your time, your crew members time, and getting me an immediate answer to my questions.. Well done.
MANNY O. - 10/28/2021
I just wanted to say how INCREDIBLE Tanya is! She not only went out of her way to pick the part herself and send photos, but also had it evaluated to ensure the customer would receive a working replacement.
SHERRI R. - 10/28/2021
Glenn M was good to work with, a credit to the company.
ROBERT M. - 10/28/2021
Just wanted to let you know that Peggy did a great job for me yesterday in getting the part I needed and arranging the courier service. We were back up and running before 730p last night!
TODD H. - 10/28/2021
Radwell is an excellent resource for industrial supply. Mainly, as anyone knows, for older or discontinued items, and rebuilding/repairing motors servos anything. We do a lot of business with them and will continue to as the value of service is irreplaceable.
GOOGLE_REVIEW - 10/27/2021
I've bought parts from Radwell many times. Always great, fast shipping, the correct item and access to parts that are difficult to find other place! 5 STARS
GOOGLE_REVIEW - 10/27/2021
Fast shipping. Great product. Thank you.
GOOGLE_REVIEW - 10/25/2021
Easy ,simple and fast response.
GOOGLE_REVIEW - 10/25/2021
You have not disappointed. Thank you.
GOOGLE_REVIEW - 10/25/2021
Thanks John.
Really appreciate the high level of service.
Have a great weekend
MATT B. - 10/25/2021
Fast delivery and availability!
5 STARS
GOOGLE_REVIEW - 10/21/2021
Easy to maneuver on the site and fast shipping. 5 STARS
GOOGLE_REVIEW - 10/21/2021
Teresa you can stop there! This document and information is absolutely PERFECT!!!!
Thank you so much for helping us figure this out!
STACY W. - 10/20/2021
Thank you Diane! I appreciate your patience during those times we got a little out of control. You were always there to help me get things straight again.
KIM @. F. - 10/20/2021
5 STARS!
GOOGLE_REVIEW - 10/19/2021
Always glad to do business with a reputable company.
CHUCK M. - 10/19/2021
Just an FYI, part is here and installed working great, Thanks, for your help!
CRAIG L. - 10/18/2021
GREAT! 5 STARS
GOOGLE_REVIEW - 10/18/2021
Very fast service, very reliable. When there has been a return, very courteous, quick response with needs. 5STARS
GOOGLE_REVIEW - 10/18/2021
Good customer service, had the part in stock. It was delivered the day it was suppose to come. Satisfied customer!
5 STARs and a thumbs up!
GOOGLE_REVIEW - 10/18/2021
Excellent Pricing- Excellent Service- and Prompt Delivery
ANGEL A. - 10/15/2021
So far so GREAT!
5 STARS
GOOGLE_REVIEW - 10/15/2021
Yes ! We got our rush order and sent it on through to the end user so everyone is happy. Thank you!
LINDA F. - 10/15/2021
Got parts quickly! 5 STARS
GOOGLE_REVIEW - 10/14/2021
Thanks for all your help!! We got it exactly in time anticipated and end customer is very happy! I got compliments from many different levels of management. I appreciated the persistence in getting this out!!!
GENE E. - 10/14/2021
Kaitlin, I got the product today- HUGE thanks for your help
MICHAEL B. - 10/14/2021
Samantha has been great!
CHARLES W. - 10/13/2021
Tea can work magic and helps me out with hard to find electronics. Thank you!
MITCH K. - 10/13/2021
4 STARS!
GOOGLE_REVIEW - 10/11/2021
Delivered on time!
5 STARS
GOOGLE_REVIEW - 10/11/2021
I indicated a need for rapid shipping, and Radwell came through!! Good communications via email. Brian-
GOOGLE_REVIEW - 10/11/2021
Shipping was fast and the product was exactly as they described. Radwell got me back up and running in no time.5 STARS
GOOGLE_REVIEW - 10/11/2021
John- thank you for all your help with my warranty item. I really appreciate it.
ROBIN W. - 10/8/2021
5 STARS!
GOOGLE_REVIEW - 10/8/2021
I was excited to get my part back repaired and it is working great. My whole family says thank you for the hot shower and heat!
JOHN P. - 10/8/2021
Excellent service and excellent response.
5 STARS
GOOGLE_REIVEW - 10/7/2021
Gloria rated Radwell EXCELLENT in both sales representative and promptness in handling her order.
GLORIA F. S. - 10/7/2021
Thank you for getting these out so quickly. We were up and running by noon today!
SHERRY N. - 10/7/2021
Awesome service!!! Thank you for everything Austin, you are amazing!
LAUREN C. - 10/7/2021
They were able to supply a hard to find part quickly and got it here fast!
5 STARS
GOOGLE_REVIEW - 10/6/2021
Product was as described and shipped fast! 5 STARS
GOOGLE_REVIEW - 10/6/2021
Great!!!!
5 STARS
GOOGLE_REVIEW - 10/6/2021
I have to say that Dave, Noreen, and Gevona have been excellent in their customer service responses, quickness to resolve the issue and have all been very professional.
EMILIE H. - 10/6/2021
Thank you Austin! It was a pleasure ordering from you!
JOHN M. - 10/6/2021
Hi Teresa,-I just wanted to say again that you have a keeper in Ms. Nikki! She is fast to respond and goes the extra mile when it comes to customer care.
MARK J. - 10/5/2021
Great! Fans arrived quickly and work as promised.
GOOGLE_REVIEWS - 10/4/2021
Quick and easy to find what I needed and to order.
GOOGLE_REVIEW - 10/4/2021
Luis rated Radwell excellent in both salesperson and promptness to handle their request!
LUIS L. - 10/4/2021
Adam is always quick to assist and does a great job. I'll be sending more business y'alls way because of him.
NICK S. - 10/4/2021
Thank you guys for making this last minute rush happen for me tonight, I really appreciate it! Have a great weekend
NICOLE S. - 10/1/2021
Radwell had the parts we needed and got them to us exactly when they said they would. I would definitely recommend them!
GOOGLE_REVIEW - 10/1/2021
I received the motor this morning and wanted to thank you for your professionalism and help expediting this for the District!
DAWN G. - 10/1/2021
Thank you for your assistance and keep up the good work!
ROBINSON R. - 10/1/2021
Thank you for your help resolving our issues. It means a great deal to our business.
FRANK R. - 10/1/2021
Zach is a pleasure to work with. He exceeds in customer service and always go the extra mile to help me out.
ANONYMOUS - 9/30/2021
Thank you for your service!
KIM F. - 9/30/2021
Dwaine was an absolute pleasure to deal with. The whole process of selling my items was made super easy and everything was explained to me clearly.
I will definitely be a returning customer.
ANONYMOUS - 9/29/2021
Bob rated us excellent in staffing and promtness!
BOB B. - 9/28/2021
We appreciate doing business with Radwell. THANK YOU for the incredible awesome job you do, Steve, getting us quotes, repairs started, and processing our orders in the super-fast way you always do. You’re always on top of your game Steve!!!
PEDRO - 9/24/2021
I was now able to log in with no issues, thanks so much for you quick attention!
MYRA R. - 9/23/2021
Great service is hard to find now days but your company seems to have everything together.
BRIAN A. - 9/23/2021
We would like to thank you & your company for your quick response to our needs and the speedy repair to our equipment.
BRIAN A. - 9/23/2021
Radwell provides and the relatively fast shipping.
GOOGE_REVIEW - 9/21/2021
I have recently discovered your online Marketplace and have put a few orders through already. I have got to say, I am liking the service !
DAVE T. - 9/21/2021
Shopping with Radwell is always simple. The reps are very knowledgeable and they always always have what you need in stock somewhere. I also like the fact that they always have 3 price levels to choose from.
ANONYMOUS - 9/20/2021
I always get a quick response via e-mail. Always friendly. 5 STARS
GOOGLE_REVIEW - 9/20/2021
Good customer service and fast delivery.5 STARS
GOOGLE_REVIEWS - 9/20/2021
I appreciate the quick responses!
ARTHUR M. - 9/17/2021
5 STARS
GOOGLE_REVIEW - 9/17/2021
Muy rápido y exactamente lo que pedí
GOOGLE_REVIEW - 9/16/2021
Thank you so much for all you do for my company. Great to work with you!
SCOTT G. - 9/16/2021
Parts were as described and delivered timely. Thank you!
5 STARS
GOOGLE_REVIEW - 9/16/2021
Buying and shipping are just as described. Easy and very user-friendly. Sometimes I think I get my orders in sooner than expected. 4 STARS
GOOGLE_REVIEW - 9/15/2021
Thank you for the proactive update on my recent order Jerry. Not many do that any longer and it is so important in my line of business.
MATT R. D. - 9/15/2021
Thank you very much Lucy for your wonderful customer service. I look forward to doing more business with you in the future.
JOHN H. - 9/15/2021
Just wanted to let you know how amazed I am on how professional, efficient and thorough Jerry V is!
GOOGLE_REVIEW - 9/15/2021
Radwell is one of the best suppliers I have ever used. Customer support, vast inventory, ease of access through the website, and they are truly an asset to our daily operations.
NICK A. - 9/15/2021
Easy to shop and purchase items. Quick shipment of product as well.
5 STARS
GOOGLE_REVIEW - 9/14/2021
They killed it as always. Fast delivery, great product. Logistics fee was 10 bucks on a 1k purchase, I can deal with that!
GOOGLE_REVIEW - 9/14/2021
5 STARS
FAST SERVICE
GOOGLE_REVIEW - 9/14/2021
Buena! Kayla always gives me great service.
5 STARS
GOOGLE_REVIEW - 9/14/2021
5 STARS
GOOGLE_REVIEW - 9/10/2021
I really appreciated the friendly and professional customer service I received from Cole. I wish all CS agents took this much pride in service.
ARNOLD M. - 9/10/2021
Quick and efficient! Thank you for your service!
Security Plumbing
CAROLYN - 9/10/2021
There is not enough positive recognition in this industry. All we ever seem to hear about are complaints. I have had NOTHING but great experiences with Radwell International.
KELSEY T. - 9/9/2021
Great parts!
5 STARS
GOOGLE_REVIEW - 9/9/2021
Easy to shop and purchase items. Quick shipment of product as well.
5 STARS
GOOGLE_REVIEW - 9/8/2021
Got it fast and at a great price!
5 STARS
GOOGLE_REVIEW - 9/8/2021
Great transaction. Thanks Radwell.
5 STARS
GOOGLE_REVIEW - 9/8/2021
Larry from APF rated Radwell excellent in all areas: Promptness- Salesperson - and Pricing!
LARRY F. - 9/8/2021
WOW! UPS Tracking says delivering today! Thank you for the excellent service.
SUE C. - 9/3/2021
Y’all are AMAZING!!!!!!!!!!!!!!!
KELSEY T. - 9/2/2021
In stock, shipped same day, and arrived next day. There was candy in the box to boot!
5 STARS
GOOGLE_REVIEW - 9/1/2021
SUPER GREAT AAA+ ALL THE WAY. This is the company I will use for all my future needs. The people I have worked with are the BEST I have ever worked with in my lifetime and I tell it like it is. They care about your company needs and have great customer service I would recommend Radwell to anyone.
Radwell is my GO -TO company. I wish I had found them sooner. They really make my day!
GOOGLE_REVIEW - 9/1/2021
I wanted to express my sincerest gratitude in getting us the computer we needed after hours, we just received the computer and are in the process of trying to get the machine back up and running in less than 24 hours after we had the critical failure. The collaborative effort made by your team and ours was excellent. We here at Acme really appreciate all parties involved. Thank you team RADWELL!!
KEITH C. - 8/31/2021
Fast and Quality Items!
5 STARS
GOOGLE_REVIEW - 8/27/2021
Thank you everyone! Radwell Rocks!! ??. Radwell to the rescue again!
SHELLY K. - 8/26/2021
This was the first time I've used Radwells service. I was pleasantly surprised how well it went. I received the instrument in great condition, packaged well and ON TIME!!! This was huge for my customer. I will be utilizing their services again!
5 STARS
GOOGLE_REVIEW - 8/25/2021
Quick and Easy!
5 STARS
GOOGGLE_REVIEW - 8/25/2021
Way above my expectations and everything went well.
5 STARS
GOOGLE_REVIEW - 8/25/2021
Very timely and the exact component I requested.
5 STARS
GOOGLE_REVIEW - 8/25/2021
Thank you for the update Sharon. It's really appreciated and a pleasure working with you, as I can tell that you work hard at your job. I wish that everyone that I work with had your ethics and drive.
JOHN P. - 8/24/2021
Everyone I talked to was friendly and helpful !
KENNETH A. - 8/23/2021
5 S T A R S !
GOOGLE_REVIEW - 8/20/2021
Great service , fast, and hassle free.
100% recommended
5 STARS
GOOGLE_REVIEW - 8/20/2021
MUY RAPIDO Y SENCILLO
5 STRAS
GOOGLE_REVIEW - 8/20/2021
You guys are the best!
WAYNE J. - 8/17/2021
Hello Nancy, Angeline,
Gad to help clear this invoice issue. Your team is amazing doing business with.
UFAKABASI A. - 8/16/2021
We received our repair yesterday. The repair was successful. Thank you for your support.
MARK T. - 8/13/2021
Excellent Service that you can trust it.
5 STARS
GOOGLE_REVIEW - 8/12/2021
Excelente!
5 STARS
GOOGLE_REVIEW - 8/12/2021
You're awesome Nikki! Thank you! You are the one that I worked with last time. You know how to get things done.
PARKER E. - 8/12/2021
We would like to congratulate the Radwell team for your service and expedited processing. In just 2 days we received the order from the United States to Brazil. It’s really fantastic.
JOSE C. - 8/11/2021
I wanted to let you know that Rachael was a life saver today. She got me the parts that I needed and her support is AMAZING. Radwell and now CVS is very lucky to have her on the team.
BRYAN Y. - 8/11/2021
We received our repair item and our equipment is back up and running. Great job by the Radwell crew. I understand these repairs can get tricky at times, finding parts for old equipment. As always i am satisfied with Radwells services.
Thanks to everyone involved!!!!
PAUL B. - 8/11/2021
I entered my part number online, and Radwells site came up. I verified the part they listed was what I needed, ordered it, and within a few days it had arrived. It was easy. Thanks, Radwell
5 STARS
GOOGLE_REVIEW - 8/10/2021
The right part shipped right!
5STARS
GOOGLE_REVIEW - 8/10/2021
Shipped fast and easy to use!
5 STARS
GOOGLE_REVIEW - 8/10/2021
I got both of my orders last night and tied up our paperwork. I just sent the one product to our end user.
You guys are awesome………thanks for the help!
JEFF R. - 8/5/2021
Austin is wonderful and he does a great job!
LISA R. - 8/4/2021
Wanted to let you all know your assistance yesterday was greatly appreciated we received the second motor around 5:30 pm installed and had line running by 6:30 pm. We did manage to get our product shipped out already today and continue running thru the weekend to get everything back on schedule.
GENE W. - 8/4/2021
Econotech rated us good in all areas!
PEERA C. - 8/4/2021
I was notified on time about the lack of one of the ordered parts. Radwell made an effort to locate a replacement on time and ship it together with the rest. Through this process Radwell contacted me to give me all details. Best in class customer support!
GOOGLE_REVIEW - 7/30/2021
Bought a component at almost 5pm Thursday and it arrived Friday morning! That's good service!
5 STARS
GOOGLE_REVIEW - 7/30/2021
Stacy and Kory are some of the best! They are always very friendly to talk with on the phone and very personable, which nowadays, you don’t hear much about. I just wanted to let you know, about your team members. Thank you and your staff for all the hard work.
CHRIS R. - 7/29/2021
Ordered part on Tuesday afternoon, received the part before noon on Wednesday! The part was installed immediately. Great service and expedited in a very timely manner. The boss didn't even know we had to change the punch/dies manually! Thank you Radwell!.
R K. - 7/28/2021
Hi PLC Center. I recently purchased 2 SR-2 tri-Tronics units from you, my old ones had a recessed tuning button, your ones have a proper knob type, which I have been trying to get even from Tri Tronics. I am absolutely delighted with them, and your guys dealt with okay over the massive mail bill that was originally quoted. Thank you! You are an amazing company and have a great team of people working for you, A very rare thing these days,
JOHN T. - 7/28/2021
Very good source for many mechanical parts new and rebuilt.
5 STARS
GOOGLE_REVIEW - 7/27/2021
Great service. Thank you!
5 STARS
GOOGLE_REVIEW - 7/27/2021
Nikki-Thank you for the GREAT customer service!
MICHAEL B. - 7/27/2021
Delivery is fast and I am satisfied with the product.
4 STARS!
GOOGLE_REVIEW - 7/23/2021
Prompt shipment. Good communication.
5 STARS
GOOGLE_REVIEW - 7/23/2021
Excellent customer service. We needed a part immediately. When I called for the estimated ship date (site saying 7-10 days) they were wonderful, part was pulled and they were getting ready to ship as we were speaking! Incredible company, incredible customer service.
5 STARS
GOOGLE_REVIEW - 7/23/2021
Hello Niosha,
Thank you for getting the replacement part here so quickly! I appreciate it!
GERMAN G. - 7/21/2021
Repair order 13349786
The Lenze drives you repaired are working great & you saved us a lot of money !
BRIAN P. - 7/21/2021
I want to commend your team and internal processes. We sent a part in to be repaired yesterday and it's already completed and on it's way back to us! Absolutely fantastic! I want to give a huge shoutout to Diane for excellent communication and customer service! She went out of her way to check on our part and answered my questions quickly and was friendly throughout the whole process!
ANONYMOUS - 7/21/2021
Johnathan Earl was awesome!
SHANICE W. - 7/21/2021
Hi Jack, Kevin,
We reinstalled the Servo drive and motor and got everything back up and running. Thank you again for your help, quick turnaround time and help over the phone! We couldn’t have done it without you guys!
FRANK G. - 7/19/2021
5 STARS!!!!
GOOGLE_REVIEW - 7/19/2021
Everything looks great good service!
5 STARS
GOOGLE_REVIEW - 7/19/2021
Very useful company - a lot of parts new or repaired and easy to obtain online or with a phone call and get shipped.
5 STARS
GOOGLE_REVIEW - 7/19/2021
Thank you very much Radwell! I don't know if you realize this but for a small business- your service has been a BIG deal. In the past few days you have saved me on three separate occasions. I cannot thank you enough.
JASON L. - 7/19/2021
5 STARS!!!!!
GOOGLE_REVIEW - 7/16/2021
Servicio rápido y seguro de USA México
5 STARS
GOOGLE_REVIEW - 7/16/2021
Wanted to thank you all for getting my order out to us so fast! My machine was up and running last night finally!
SCOTT M. - 7/16/2021
Thank You to Allisson L. for helping us !
DONALD K. - 7/14/2021
5 STARS!
GOOGLE_REVIEW - 7/13/2021
They got what we needed to us ASAP on a rush order! Very much appreciated! Thanks Radwell!
5 STARS!
GOOGLE_REVIEW - 7/13/2021
5 STARS!
GOOGLE_REVIEW - 7/13/2021
Got just what we needed!
5 STARS
GOOGLE_REVIEW - 7/12/2021
I wanted to quickly mention what a great job Ismail Polat did helping me source some valves. He was incredibly knowledgeable (I'm really sick of sales people who don’t know a thing about hydraulics) and super helpful.
CASEY N. - 7/12/2021
On time. As advertised.
5 STARS
GOOGLE_REVIEW - 7/12/2021
Not a thing to improve on! Very good and fast too! A great job!
5 STARS
GOOGLE_REVIEW - 7/9/2021
4 STARS!!!!
GOOGLE_REVIEW - 7/9/2021
Always the best!
5 STARS
GOOGLE_REVIEW - 7/9/2021
A good & serious seller!
5 STARS
GOOGLE_REVIEW - 7/9/2021
Love Radwell :)
5 STARS
GOOGLE_REVIEW - 7/8/2021
Radwell was excellent in service and delivery. Will use them again.
5 STARS
GOOGLE_REVIEW - 7/8/2021
Fast and courteous!
5 STARS
GOOGLE_REVIEW - 7/8/2021
Always the best!
5 STARS
GOOGLE_REVIEW - 7/8/2021
Excelente
5 STARS
GOOGLE_REVIEW - 7/1/2021
Good quality. Fast transport!
5 STARS
GOOGLE_REVIEW - 6/30/2021
Continually good service!
5 STARS!
GOOGLE_REVIEW - 6/30/2021
Ryan, your team is fantastic! We received the part today. Thank you again for getting this done, with such a short time window!
Monica- Kraft order 13363859
MONICA L. - 6/30/2021
Jake- I can’t tell you how much I appreciate your customer service efforts on my order. When things are crazy on our end: having a Vendor staying on top of it and reminding us of cut off times is priceless. We acknowledge and appreciate Radwell and YOU!! I get excellent customer care… PLUS you guys send candy in with the parts!!
LISA N. - 6/30/2021
You guys are awesome. We had machinery down and needed a package next day, Saturday delivery, and you come through big. I really appreciate it!!
JENNY H. - 6/29/2021
5 STARS!!!!!
GOOGLE_REVIEW - 6/28/2021
Got my order on time no problems!
5 STARS
GOOGLE_REVIEW - 6/28/2021
Great experience
5 STARS!
GOODLE_REVIEW - 6/25/2021
Great experience as usual and the fast shipping really saved the day for us!
5 STARS!
GOOGLE_REVIEW - 6/25/2021
They had the part in stock, at a reasonable price. They shipped it NDA at our request, we got our machine up and running the next day. We can't ask for more.
5 STARS
GOOGLE_REVIEW - 6/23/2021
Excellent! I always find and get what I am looking for.
5 STARS
GOOGLE_REVIEW - 6/23/2021
I used the online service, it was fast & easy. Delivery was on time. I will use this again.
5 STARS
GOOGLE_REVIEW - 6/23/2021
Quick shipping- Item as described.
5 STARS
GOOGLE_REVIEW - 6/23/2021
Great price, website, communication, shipping, and quality of product!
5 STARS
GOOGLE_REVIEW - 6/18/2021
Ordered and got part 3 days later fast shipment.
5 STARS
GOOGLE_REVIEW - 6/18/2021
Great Service, Great Delivery!
5 STARS
GOOGLE_REVIEW - 6/17/2021
FAST!
5 STARS
GOOGLE_REVIEW - 6/17/2021
Quote 13315621
Jose rated us" Excellent" in promptness, Salesperson and pricing!
JOSE S. - 6/17/2021
Radwell Rocks!
OSCA S. - 6/17/2021
It was painless and shipped quickly.
5 STARS
GOOGLE_REVEIW - 6/15/2021
We got the correct part, good service and quick shipping.
5 STARS
GOOGLE_REVEIW - 6/15/2021
Radwell is becoming more and more a major part of our operation! Please thank everyone at Radwell for keeping us
up and running time and time again! Chris
CHRIS C. - 6/15/2021
Jonathan is always on top of it and we love working with him!
MOTION I. - 6/14/2021
Deanna
You are great! Thank you so much for this information. This is a very critical delivery for our company. Radwell has always come thru for me. I’ve done many transactions over the years with Radwell. Thank you for all you have done to get me out of a jam.
RANDY S. - 6/14/2021
Pump is here - thank you. A lot of people don't understand automotive , obviously you do. You have shown fantastic customer service, and done a great deal to help us out. I don't soon forget those things. A lot of people could learn from you!
JOHN M. - 6/14/2021
Hi Connor- We truly appreciate the quick response. This is why we want to add Radwell as a Dealer!
DEBORAH C. - 6/11/2021
Quick shipping, stock availability is good, price is fair market on most items.
5 STARS
GOOGLE_REVEIW - 6/10/2021
It was packaged extremely well.
5 STARS
GOOGLE_REVEIW - 6/10/2021
5 STAR service!
GOOGLE_REVEIW - 6/9/2021
Smooth, everything was great.
5 STARS
GOOGLE_REVEIW - 6/9/2021
I appreciate the outstanding customer service I received from Austin B yesterday!
RENE'E - 6/9/2021
Received our packages like they promised was very impressed , Will use them again in the future. J.R
5 STARS!
GOOGLE_ R. - 6/8/2021
The items we needed are out of stock everywhere else. The order arrived fast.
5 STARS!
GOOGLE_REVEIW - 6/8/2021
They were able to provide two electronic components that nobody else seemed to still have, the price was reasonable, and the delivery was earlier than promised. Dealing with them was 100% excellent.
5 STARS!
GOOGLE_REVEIW - 6/8/2021
Thanks for the personal and fast service we received to get the parts we needed on a rush.
FREDERICK S. - 6/8/2021
Ordered a machine board and my machine didn't recognize it. Contacted Sherri in customer service and she expedited a replacement board for next day delivery. Replacement board worked as it should. Very Happy
TODD M. - 6/8/2021
A good experience.
CONSTANTIN S. - 6/5/2021
Radwell es una gran empresa y quiero trabajar es esta organización.
CARLOS G. - 6/3/2021
I have ordered product from you before for different clients. As always, your support has been great. Thank you!
DENNIS L. - 6/3/2021
Quick delivery as promised. Parts were as described.
5 STARS
GOOGLE_REVIEW - 6/2/2021
Great service!
5 STARS
GOOGLE_REVIEWS - 6/2/2021
Accurate description, part came without delay, fit up perfectly.
5 STARS
GOOGLE_REVIEWS - 6/2/2021
A sales representative from Franklin IN
came by & picked up the part for repairs the same day I spoke with Jonna & Kayla from Radwell. Awesome service. Couldn't expect better customer care.
RICK M. - 5/28/2021
Thank you so very much! I received my order today. I appreciate your fast response and excellent work.
LISA C. - 5/27/2021
Good and Quick!
5 STARS
GOOGLE_REVIEWS - 5/27/2021
Great Company to deal with.
5 STARS
GOOGLE_REVIEW - 5/27/2021
Love it!. Great and fast service.
5 STARS
GOOGLE_REVIEW - 5/25/2021
Product as promised !
5 STARS
GOOGLE_REVIEW - 5/25/2021
Thank you so much, Lucy. I need to take a moment to tell you that I appreciate how helpful and quick you are! Every time I’ve reached out to you for help with an order, you are so responsive, and that is rare nowadays. Thank you
MARSHA A. - 5/25/2021
I appreciate the help Allison always gives me.
THOMAS H. - 5/24/2021
Rachel and Kassy could not do a better job, its just not possible. The customer service these two ladies provide day in & day out, is absolutely second to non.
ADAM C. - 5/24/2021
Rachael & Kassy could not do a better job, its just not possible. The customer service these two ladies provide day in & day out, is absolutely second to none.
ADAM C. - 5/24/2021
PERFECT!
5 STARS
GOOGLE_REVIEW - 5/24/2021
Fast and as described - thank you
5 STARS!
GOOGLE_REVIEW - 5/21/2021
Had the part. Got it overnight. Problem solved!
5 STARS
GOOGLE_REVIEW - 5/21/2021
Very Good so far!
KENNETH A. - 5/21/2021
Shipped quick and arrived just as described.
5 STARS
GOOGLE_REVIEW - 5/19/2021
Prompt, efficient, accurate.
5 STARS
GOOGLE_REVIEW - 5/19/2021
Fast and as described - thank you
5 STARS
GOOGLE_REVIEW - 5/19/2021
Kayla is doing an excellent job servicing our company. Thank you Kayla for the extra effort you put into my RFQ's.
BRIAN V. - 5/19/2021
Teresa- Thank you for the clarification and what I will say is excellent customer service! I hope you have a wonderful afternoon.
STEVE N. - 5/17/2021
Great customer service and fast delivery.
Will definitely be back for more items!
5 STARS
GOOGLE_REVIEW - 5/17/2021
I really liked the price and the prompt delivery.
5 STARS
GOOGLE_REVIEW - 5/17/2021
Everything was great. The part got here quickly and it fixed my problem!
5 STARS!
GOOGLE_REVIEW - 5/17/2021
Got the valves in this morning. Got our machine up and running before the manufacturer even answered me back with a quote! We appreciate the speedy response and getting us back up and running. Thank you Aaron and the Radwell Team
PRESTON E. - 5/14/2021
PERFECT !!!!
5 STARS
GOOGLE_REVIEW - 5/13/2021
Muy comodo, te notifican en el instante y el producto es lo que esperaba.
Very convenient and they notify you instantly. The product is what you expected.
5 STARS!
GOOGLE_REVIEW - 5/13/2021
It was processed fast and they saved me a-lot of money !
5 Stars
GOOGLE_REVIEW - 5/13/2021
Radwell’s service and repair work brought our Tin Lizzie 18 quilting machine back to life. I highly recommend them for repair needs.
WILLIAM H. - 5/13/2021
Juan rated us excellent in all areas and stated there was nothing we needed to improve on with his experience!
JUAN P. - 5/11/2021
Just keep on doing what you have been doing!
NEIL H. - 5/9/2021
5 STARS!!!!
GOOGLE_REVIEW - 5/7/2021
Natasha did an excellent job answering all my questions. After asking her title(Customer Satisfaction Coordinator) he wanted to thank her for her professional “coordinating.”
JEFF G. - 5/7/2021
Hi Jonathan and Cathy,
We received our servo drive back today and it works great! I’d like to Thank you and your team. This was our first time working with you and we look forward to doing a lot more business in the future. Your talented team and fast turnaround is greatly appreciated. We here at the Ashland plant Thank you
ANDREW T. - 5/7/2021
Thank you Radwell!
Zack S and the team were very informative and a great help with getting my order processed quickly!
JERRY F. - 5/5/2021
Very happy as always with quality and fast shipping of parts.
5 Stars
GOOGLE_REVIEW - 5/5/2021
5 Stars
Everything I have purchased was delivered in a timely fashion and also was the correct parts needed!
GOOGLE_REVIEW - 5/5/2021
Excelente es
5Stars!
GOOGLE_REVIEW - 5/4/2021
Website is easy to use, prompt shipping. As described.
5 STARS
GOOGLE_REVIEW - 5/4/2021
Thank you for the quick service. The parts arrived this morning and we have the machine up and running! Plus the maintenance guy liked the “treats”. We need to order more from you !
TONY H. - 4/30/2021
5 STARS!!!!
GOOGLE_REVIEW - 4/30/2021
Best spot I have found for older surplus Allen-Bradley supplies!
5 Stars
GOOGLE_REVIEW - 4/30/2021
Radwell gets me the parts I need when I need them.
5 Stars
GOOGLE_REVIEW - 4/28/2021
5 Stars!
Every time I need something these guys
have it! Always fast delivery and excellent customer service!
GOOGLE_REVIEW - 4/28/2021
Very quick and convenient
5 Stars
GOOGLE_REVIEW - 4/28/2021
Quick response
Quick shipping
Best price around for an obsolete part
5 STARS
Thanks- Deborah!
GOOGLE_REVIEW - 4/28/2021
I couldn’t of been more satisfied with my experience. Everyone I dealt with was excellent. I shipped you a part next day air on a Monday and you had the repaired part in my hand on Wednesday. I installed the unit and started the chiller. The customer was very pleased with the outcome. Thank you again .
JIM T. - 4/28/2021
Muy bien!
5 Stars
GOOGLE_REVIEW - 4/23/2021
Fast and good service!
5 Stars
GOOGLE_REVIEW - 4/21/2021
They had the obsolete part we needed and we got it very quick!
5 Stars
GOOGLE_REVIEW - 4/21/2021
Radwell' s customer service was very helpful and the part I ordered arrived soon and works great! Thank you
5 Stars!
GOOGLE_REVIEW - 4/21/2021
I knew that you have a great team and your inventory is very good. Your responses and shipping times have also improved. Excellent job!
ELISEO D. - 4/16/2021
Jonathan, Thank you for the update and for the OUSTANDING customer service experience. For what it is worth, I wanted to say that I rarely encounter a company as efficient in their processes and services as Radwell. This is my first experience with your organization, and I have been pleased and my expectations exceeded with every step of this association.
KEVIN H. - 4/15/2021
Thank you for the fast service!!
5 Stars
GOOGLE_REVEIW - 4/15/2021
Very good quality and extremely fast shipping. The orders have always been correct. Fair pricing.
5 Stars
GOOGLE_REVEIW - 4/14/2021
Great ship time!
4 Stars
GOOGLE_ F. - 4/14/2021
Fast service and delivery
5 Stars!
GOOGLE_REVIEW - 4/13/2021
The product is what I expected and the shipping time was excellent.
4 Stars
GOOGLE_REVIEW - 4/13/2021
Radwell let me know the old-style count/controller was in stock and they shipped it the same day and it worked A-OK.
They have purchased used/good parts from me and they handled everything well. They have so much stuff!!!
5 STARS
GOOGLE_REVIEW - 4/13/2021
Radwell is a fine component supplier!
ORLA V. - 4/12/2021
Fair price, quick delivery....I would certainly recommend.
5 Stars
GOOGLE_REVIEW - 4/9/2021
Site was clean of needless info; data was accurate; process was quick. What’s not to like ?
5Stars
GOOGLE_REVIEW - 4/9/2021
Super fast response, top notch service!
JAY C. - 4/9/2021
One word.....EASY
5 Stars
GOOGLE_REVIEW - 4/7/2021
Parts I needed showed up quickly and in good shape. 5 Stars!
GOOGLE_REVIEW - 4/7/2021
Hello Kassy,
Thank you for your follow up, support and confirmation of dispatch details.
JOSEPH D. - 4/7/2021
Radwell has always met my needs and expectations. Very easy to work with and super fast on the shipping.
Thanks for being there for us!
GOOGLE_REVIEW - 4/7/2021
Teresa,
Yes, drive has been running since yesterday with no problems. Machine in pushing out parts – 12 HOURS per day.
Thank you for all your help on this order.
DEBRA S. - 4/7/2021
Quick AND Professional! Excellent in all areas.
OSCAR R. - 4/7/2021
Pleasure doing business with you.
BENNY Y. - 4/6/2021
My sales representative Julia O. was so nice and helpful. And although my original on-line order didn't go through. She made me feel that I made the right choice in purchasing my items from Radwell. I buy components all the time. She made my experience with Radwell 5 stars!
ROBERT S. - 4/6/2021
Excellent customer service and very fast shipping. I am completely satisfied with my interactions and purchase.
5 Stars
GOOGLE_REVIEW - 4/5/2021
Excellent service- Very pleased!
5 Stars
GOOGLE-REVIEW - 4/5/2021
Great Service!
4 Stars
GOOGLE_REVIEW - 4/5/2021
Alejandro rated us EXCELLENT in the areas of Salesperson, Pricing, and Promptness!
ALEJANDRO Q. - 3/31/2021
Fastest and has it in stock!
5Stars!
GOOGLE_REVIEW - 3/31/2021
Good supplier, good prices, good communication and fast delivery. Thank you Radwell! 5 Stars
GOOGLE_REVIEW - 3/30/2021
5 Stars!
I’m very satisfied with the product and with the prompt delivery time, I will for sure be ordering from you in the future. Your price’s are a bonus. Thank you
GOOGLE_REVEIW - 3/30/2021
They did amazing. Unfortunately my boss had purchased the item already and I had to return the item I purchased. They have been accommodating and very responsive in assisting me with my return. 5 Stars!
GOOGLE_REVIEW - 3/30/2021
5 Stars!
Went very smooth. Radwell had the parts I needed and were easily found without extra searching. Delivered quickly as requested no problems...
GOOGLE_REVIEW - 3/30/2021
Fast service
URSULA B. - 3/30/2021
Easy to deal with, usually can find what I'm looking for on their site. 5Stars
GOOGLE_REVIEW - 3/26/2021
Great place to find obsolete parts and equipment. 5Stars
GOOGLE_REVIEW - 3/26/2021
Very easy to order on line and accurate. Speedy delivery. Quality products at competitive prices. 5 Staras
GOOGLE_REVIEW - 3/26/2021
Thank you for the information about being able to repair my items. I really appreciate Radwell International working to supply industrial electronic devices at such a cost savings!
DAVE M. - 3/25/2021
5 STARS!!!!!
GOT EXACTLY WHAT I ORDERED QUICKLY
GOOGLE_REVIEW - 3/19/2021
I always have good luck with locating items at Radwell! I can get the items we need for repairs at a great price and in a timely manner. 5 Stars
GOOGLE_REVIEW - 3/19/2021
EXCELLENT!!!! 5Stars
GOOGLE_REVIEW - 3/19/2021
They had what I needed in stock, they shipped it out next day air, at my request, it arrived on time and my production machine was back up and running! The equipment manufacturer needed to bring it in from Europe and wanted to charge almost twice as much for the part plus international air delivery :(
THANK YOU Radwell!!
GOOGLE_REVIEW - 3/19/2021
Extremely fast service! Totally impressed!
KEVIN H. - 3/16/2021
Radwell has offered, and able to allow my customers, products they could not locate at a great price. The rep I always use is Steven B who is outstanding! Out of all the vendors that I deal with I truly would put his service, professionalism, and communication in the top 5 of inside sales use. I have at times had the customer on the phone and sent a request to Steven and he responded back before I finished writing down all my notes from the customer and we received the quote! Jim B
EMAILED R. - 3/15/2021
Product presentation factual and accurate. Received exactly what I ordered very quickly. 5 Stars
GOOGE_REVIEW - 3/12/2021
la compra se realizo bastante rápido y tienen una gran variedad de productos nuevos y usados que se pueden utilizar ya que están probados eso es un plus, solo estoy a la espera de los productos para probarlos. gracias
GOOGLE_ R. - 3/12/2021
GREAT PLACE TO FIND OBSOLETE PARTS! 5 Stars
GOOGLE_REVIEW - 3/12/2021
I just received my parts. Thanks for shipping them so fast! This is a huge help since we're working towards a tight deadline and our heated components are at the center of the system we're working on. I can tell Radwell really cares about customer service and that means a lot to me. I'll make sure to use your components for our future production systems
JUSTIN N. - 3/11/2021
Awesome, just awesome! 5 STARS!
GOOGLE_REVIEW - 3/10/2021
Fast easy and shipped received excellent! 5 STARS!
GOOGLE_REVIEW - 3/10/2021
Order Number: 13030116
Item arrived as scheduled, item is as described, item fit the equipment it was ordered for. Excellent service.
ANONYMOUS - 3/9/2021
Todo muy bien! 5 STARS!
GOOGLE_REVIEW - 3/5/2021
First purchase from Radwell.com. Web site was easy to navigate and search worked well. Had the components I needed - with purchase options. Pricing realistic for what I bought - great value over some other sources. Shipping cost was reasonable and delivery was rapid. Will shop Radwell.com again. Candy was a nice touch, too.5 STARS!
GOOGLE_REVIEWS - 3/5/2021
Thank you! Thank you! Thank you! 5 STARS
GOOGLE_REVIEW - 3/5/2021
Had the outdated part I needed with a 2 year warranty. Pain free ordering and quick delivery! 5 STARS
GOOGLE_REVIEW - 3/5/2021
It is easy to search for and confirm product availability.4 STARS!
GOOGLE_REVIEW - 3/5/2021
On time just like they said it would be
painless ! 5 STARS
GOOGLE_REVIEW - 3/5/2021
5 STARS!
Great prices! Very prompt and professional service!
GOOGLE_REVIEW - 2/23/2021
Easy ordering, fast shipping, great price, good products. 5Stars!
GOOGLE_REVIEW - 2/23/2021
Easy to do business with Radwell!!!
5 Stars
GOOGLE_REVIEW - 2/23/2021
Me experience with Radwell was good! 5 Stars
GOOGLE_REVIEW - 2/18/2021
Megan- Thank for your great attention.
Regards.Oscar C
OSCAR C. - 2/17/2021
WOW Dave! That response was fast! I appreciate you taking care of my tax cert so quickly.
SHELLIE S. - 2/16/2021
Great price and fast shipping, I would gladly do business with them again and highly recommend the company and their product's to all who need what they sell. 5 Stars!
GOOGLE_REVIEW - 2/16/2021
5 STARS! Exactly on time like promised and the product looks in good shape.
GOOGLE_REVIEW - 2/16/2021
As Tony the Tiger says GRRREAATTTT! 5 STARS
GOOGLE_REVIEW - 2/16/2021
It’s been great. I usually go to Radwell when I have an obsolete part. Whether repair of mine or purchase theirs. 5 Stars!
GOOGLE_REVIEW - 2/16/2021
A big thanks goes to Radwell International and Kayla for a great job on customer service. No other company was able to deliver until Tuesday or Wednesday, Radwell came through with a Saturday delivery.
Again thanks to your staff, fantastic job, well done
JEFF S. - 2/15/2021
Part got here two days early and it was less expensive than anywhere else I looked. Definitely order from you again. Thank you
JASON S. - 2/10/2021
Always easy to find, order, and pay for what I need. and the candies are a cool bonus! 5 Stars
GOOGLE_REVEIWS - 2/9/2021
I like their extensive selection of products and price. I was able to navigate their site easily to find my needs- 5 Stars
GOOGLE_REVEIW - 2/9/2021
Great, fast delivery 5 stars!
GOOGLE_REVEIW - 2/9/2021
All together a great experience, one of my two units I sent in for repairs came back not showing clearly. I sent it back for a review. I am grateful for Bernadette as she managed to gracefully handle the issue of my return. Great attitude and customer service made the interaction painless! Thanks Bernadette
HORACIO A. - 2/5/2021
5 STARS!
Was easy enough. Items were in great condition.
GOOGLE_REVEIW - 2/1/2021
1.shopping instruction very clear and user friendly.
2.customer service response fast.
3.delivery fast and goods received in good conditions
5 STARS!
GOOGLE_REVEIW - 2/1/2021
What an awesome experience to work with you both on this issue.
Tax issues are never resolved this easy.
I appreciate you!
KIM R. - 1/28/2021
EXCELLENT 5 stars
GOOGLE_REVIEW - 1/28/2021
Always quick to respond! 5 Stars
GOOGLE_REVIEW - 1/28/2021
Product was quickly delivered and with no problems. 5 Stars
GOOGLE_REVIEW - 1/28/2021
Great customer assistance and rapid responding to my questions. 5 Stars
GOOGLE_REVEIW - 1/25/2021
Got just what I needed and shipped it out same day. 5 Stars
GOOGLE_REVEIW - 1/25/2021
Glenn was awesome. He was very helpful in finding and verifying the part I needed. When I found out where you were I asked if I could pick up, since it was a Friday and I had no heat in my house. It would have been really close to closing time. Glenn stayed until I got there. Top notch customer service! You guys will be my first stop for any future needs and I share my appreciation with anyone who will listen.
COREY B. - 1/23/2021
Teresa, regarding RMA12820963 - P/N24103176, we have installed the board and it works perfectly! Thank you, to you, and all of the crew, that worked hard to resolve the issues. we appreciate it, and will continue to use Radwell.
Great customer service.
DUANE K. - 1/12/2021
The item ordered was promptly shipped and was received in good condition one day earlier than predicted. 5 Stars
GOOGLE_REVIEW - 1/11/2021
Very friendly and received our parts promptly! 5 Stars
GOOGLE_REVIEW - 1/11/2021
Cole T. is excellent. Always prompt with responses and willing to help.
JESSICA D. - 1/6/2021
From the customer service rep to Adam assisting me with the parts order, I found all to be professional and courteous people to work with, many thanks to those who assisted me and I wish you all a fantastic 2021, cheers, Greg Prz.
GREG P. - 1/4/2021
Easy to use. Delivery was on time 5 Stars
GOOGLE_REVIEW - 12/30/2020
EASY TO FIND PRODUCT. MANY DIFFERENT WAYS TO FIND WHAT YOUR NEED- 5 STARS
GOOGLE_REVIEW - 12/30/2020
Smooth and precise- 5 Stars!
GOOGLE_REVIEW - 12/30/2020
Good service, delivered in time, Customer rep was available even during the Holiday season. Excellent supplier and fantastic communication- 5 Stars
GOOGLE_ F. - 12/30/2020
Inside sales did a great job handling my order. Had a component missing a part and they sent it to me ! Just Great!
GOOGLE_REVIEW - 12/21/2020
I loved the teamwork implemented between Mike M, Samantha M, and Elizabeth J, to satisfy me. We love that Mike is able to meet with us as our area representative. First time a vendor has shown up to our site to pick up a part.
Kathleen B was also helpful with correcting our mistake with a ship to address!
CARLOS A. - 12/18/2020
Delivered item as promised in a reasonable time frame.
GOOGLE_REVIEW - 12/17/2020
FAST SERVICE. PROFESSIONAL. EASY TO DO BUSINESS WITH. 5 Stars
GOOGLE_REVIEW - 12/14/2020
Always have what we need and deliver when they say. 5Stars!
GOOGLE_REVIEW - 12/14/2020
Jake did a fantastic job of quickly responding to questions and facilitated the pricing, availability and shipping of the needed items with knowledge and care. His assistance with this order and our previous orders is greatly appreciated
JENNIFER B. - 12/10/2020
Very Good Service- 5 Stars!
GOOGLE_ R. - 12/9/2020
Great service. Parts were as described and very reasonably priced. Delivery was fast also. Thank you.
GOOGLE_REVEIW - 12/9/2020
YOU GUYS ARE GOOD ! Thanks for all your help
MARY I. - 12/9/2020
Adam,I really want to thank you and your team for helping out on this. After hours and hours of testing the new HMI Touchscreen we found out that something had been changed by the manufacturer.
After connecting the original touchscreen version everything worked great with the Intelligent Actuator unit. Your team went above and beyond to help us meet a deadline on this project.
CHRIS K. - 12/8/2020
Gabrielle, thanks for helping us out. We received the contactor yesterday and installed it this morning. The pump is back in service.
Gary
GARY W. - 12/8/2020
I wanted to send a note of appreciation for the excellent customer service we have had with your company. I believe Daniel P and Kevin S were involved in this repair. I was extremely happy with the effort that was put in while we tried to get our circuit boards functioning again. It is very refreshing to work with people who care about their quality and have excellent work ethics.
SCOTT N. - 12/8/2020
Radwell -Thank you so much for your help.
The pilot burner is installed; I am ready for cold weather!
ERNIE G. - 12/8/2020
Very easy. Works great for me 5 STARS!
GOOGL_REVEIW - 12/4/2020
Yes, Andy T is a wonderful rep. Keep him!
JANE C. - 12/3/2020
Very easy. Works great for me 5 Stars!
GOOGLE_REVEIW - 12/3/2020
Ryan, wanted to thank you again, parts were received and installed and work perfectly!!
Appreciate your help with the order and making sure everything got out on time.
CARL B. - 12/3/2020
I would like to put a good word in for Zachary. His service has been incredible and it is a pleasure working with him. He does a great job
MARK O. - 12/2/2020
Thank you very much for your help Niosha. You just made my day ??!
RAMON R. - 12/2/2020
Tea and Jerry have gone overboard to assist me in repairing my range, and it is surely appreciated. In today's environment it seems that most companies have gone to pushing buttons, leaving voice messages etc, than actually giving service. Nice to see that your company does not conform to the new normal, and actually has people who care, doing their job.
ROBERT H. - 12/2/2020
DID EVERYTHING THEY SAID THEY WOULD AND DELIVERY WAS ON TIME -AND IT WORKS !!
GOOGLE_REVIEW - 12/2/2020
Excellent service .Thank You 5 STARS!
GOOGLE_REVIEW - 12/1/2020
Super fast and reliable! 5 STARS
GOOGLE_REVIEW - 12/1/2020
If they don't have the exact manufacturers part number then they can cross it over for you. This saves me a bunch of time. For parts that have been discontinued by the manufacturer they can find an upgrade part to replace it. Once again, they save me a bunch of time!
5 STARS!
GOOGLE_REVIEW - 12/1/2020
Ordered an item online. Received an order confirmation. Was uncertain of when it would ship so I called customer service. Rep was very helpful. Order came when expected.
GOOGLE_REVIEW - 12/1/2020
Excellent service ratings! Look forward to using your site in the future
DAN H. - 12/1/2020
Great Delivery! * * * * *
GOOGLE_REVIEW - 11/25/2020
Good price, quality product and timely delivery. 5 Stars *****
GOOGLE_REVIEW - 11/25/2020
Our repaired board was received and installed. It worked perfectly! Thank you for the performance of your repairs. We now have heat back in our building Radwell did a Great job, Bob
BOB M. - 11/25/2020
Appreciate your GREAT customer service.
You have been a great help with obtaining COVID PPE.
JOHNNY R. - 11/23/2020
Precio, plazo de entrega y cumplimiento en el despacho.
Siempre he recibido los productos como fueron informados en su promoción. 5 STARS
GOOGLE_REVIEW - 11/20/2020
Tiffani is a wonderful representative for your company. Her smile comes through her voice on the phone and she is very competent and attentive. Solid follow through as well.
JOEY R. - 11/20/2020
Had what i needed, prompt service, and fast delivery. They also send you a bag of candy ! 5 Stars!
GOOGLE_REVIEWS - 11/19/2020
SATISFIED ! 5 Stars
GOOGLE_REVIEW - 11/19/2020
Easy ordering & quick to ship! 5 Stars
GOOGLE _. - 11/19/2020
Needed some odd lamps for our test equipment. Checked on line with several "suppliers" .
Radwell was the only one that had qty and pricing, including overseas shipping at several rates. I ordered on line, got confirmation stating they are checking all details on goods ordered. Next I got an email with all data including invoice and tracking number. This was on the 12 Nov. Received goods this morning in Australia, Tuesday the 17 Nov. ! Perfect as described. Very generous on the bubble wrap. solid packed.
With service like this for a first time customer I can only highly recommend them.
Goods where in stock and as promised. Shipping was prompt and efficient and not at great expense. Well done ! I can only say, like the big guy said, "I'll be back".
Jv
GOOGLE_ R. - 11/17/2020
Radwell is always a good source. Products are accurately described, fairly priced, and delivered as promised. This order was no exception! 5 Stars
GOOGLE_REVIEW - 11/16/2020
Got good assistance and quick shipping from Radwell. 4 Stars!
GOOGLE_REVIEWS - 11/16/2020
I'm emailing you to let you and your manager know that my purchase the other day was a very pleasant experience. The pick up also was easy and pleasant. The fish tank in the lobby was quite impressive I understand that's one of several tanks throughout the company. The final touch was when I opened the box and it was the right part with a bag of candy! Nice touch. Thank you Hana. Keep up the good work. Feel free to share this with your manager.
John
JOHN B. - 11/12/2020
Hana-I'm emailing you to let you and your manager know that my purchase the other day was a very pleasant experience. The pick up also was easy and pleasant. The fish tank in the lobby was quite impressive, I understand that's one of several tanks throughout the company. The final touch was when I opened the box and it was the right part with a bag of candy "nice touch". Thank you Haha keep up the good work
JOHN B. - 11/12/2020
Great service and staff- 5 Stars
GOOGLE_REVIEWS - 11/11/2020
Excellent and fast! 5 Stars
GOOGLE_REVIEW - 11/11/2020
5 Stars!
Direct and easy shopping. No problems.
GOOGLE_REVIEW - 11/11/2020
Thank you Teresa for your diligence in resolving the ongoing issue with the manufacturer and making this a win win.
MICHAEL L. - 11/9/2020
Sales person Chris W gave the customer an immediate option when the initial option for a new part had a 4 week Leadtime. Customer stated: "Now that is the kind of answer I like to hear!".
MARK T. - 11/9/2020
Received and installed the fan today, Thank you for having what I needed in stock, shipping it promptly, and it working properly. Well done.
DUANE S. - 11/9/2020
Prices are fair and shipping is always done with the utmost respect for the product and the consumer. Pricing was better than anticipated. Purchase was quick and simple. Confirmation email with tracking info. sent at time of shipment. No need for follow-up calls, emails, etc. There's not one thing I can think of that could have been done better or more efficiently!
GOOGLE_REVIEW - 11/5/2020
Prices are fair and shipping is always done with the utmost respect for the product and the consumer.
GOOGLE_REVIEW - 11/5/2020
You guys are all over "It"- you are the BEST!
BILL K. - 11/2/2020
From website, online product selection, to UPS delivery.....outstanding service in all respects.
5 Stars!
GOOGLE_REVIEW - 11/2/2020
Jim,
It has been exactly a week now that you came out for a field service call and all is well.
Another example of your professionalism (The tip on monitoring the amps) and thoughtfulness towards the client.
Your dedication in providing a solution to the issue was outstanding.
We really appreciate your tenacity.
ANTHONY H. - 10/30/2020
You folks are always great.
ALLEN S. - 10/30/2020
Excellent site easy to find what I need. No complaints. Radwell always has the parts I need. Truly a great company. Keep up the awesome work ! 5Stars
GOOGLE_REVIEWS - 10/30/2020
I like the fact that Radwell had exactly the part that I needed, and at a great price in my opinion. 5 Stars
GOOGLE_REVIEW - 10/29/2020
Excellent site- easy to find what I need. No complaints. Radwell always has the parts I need. Truly a great company keep up the awesome work.
GOOGLE_REVIEW - 10/29/2020
I am always happy! 5 Stars
GOOGLE_REVIEW - 10/27/2020
Smooth transaction, fast delivery- 5 Stars
GOOGLE_REVIEW - 10/27/2020
Ryan,
A quick thanks for getting that power supply to me. That solved the problem! Machine up and running.
Scott
SCOTT J. - 10/27/2020
Great online experience, shipping was as expected! 5Stars!
GOOGLE_REVIEW - 10/26/2020
5 Stars!
Quick and on time delivery.
GOOGLE_REVIEW - 10/26/2020
Radwell always has the items I need for supporting legacy controls systems and their related hardware. Customer service has been great, and their prompt response to any order (even if its not a rush scenario) gets the shipment into my hands when I need it. They will always be the first place I check for my legacy hardware needs
GOOGLE_REVIEW - 10/26/2020
Wow! You’re awesome! You’ve gone above and beyond! Whoever it is that has moved this unit through the line and to Fedex is VERY appreciated!
You’re dedication to helping is very valuable!
THOR J. - 10/23/2020
Danielle has taken care of us vey well. She is very professional and polite.
Thank you so much. Your company is the only source for this controller for our dozer..
EDDIE K. - 10/22/2020
Had what I needed, shipped out FAST - a little pricey.
GOOGLE_REVIEW - 10/21/2020
Fast and quality shipping! 5 Stars
GOOGLE_REVIEW - 10/21/2020
5 Stars! Excellent Service!!!!
GOOGLE_ R. - 10/20/2020
They always seems to have the hard to find or discontinued part...
GOOGLE_REVIEW - 10/20/2020
Product was as described and delivered as promised. Contact on order status was documented well with follow through.
GOOGLE_REVIEW - 10/20/2020
Andy, everyone here speaks highly of you and your awesome customer service.
NATHAN P. - 10/20/2020
Thank you for all your help. It is service like this that makes me happy to be a Radwell customer!
BRIAN W. - 10/20/2020
This was my first purchasing experience with Radwell. Everything was handled courteously and professionally. The outdated item was reasonably priced. The item arrived on time as promised. I am happy with the overall experience.5 Stars!
GOOGLE_ R. - 10/20/2020
Items arrived exactly as described, Shipping was perfect and received an unexpected gift (CANDY) that raised a big smile.
GOOGLE_REVIEWS - 10/15/2020
Easy on-line ordering-5 Stars
GOOGLE_REVIEW - 10/15/2020
Thank you for all your help last Friday evening in helping us procure and deliver the SEW unit to Dublin on Saturday morning.
Our client was extremely impressed and appreciative of the service we were able to supply.
Please pass on my thanks to your engineer and the driver Kev for their help.
Service such as this is very hard to come by and I look forward to doing further business with Radwell as a result.
BILLY D. - 10/15/2020
NIkki- you are awesome!
PAM N. - 10/14/2020
The speed of response and ease of ordering is stellar- 5 Stars
GOOGLE_REVIEW - 10/13/2020
Excellent price and quick shipping. Item was exactly what I was looking for. 5Stars!
GOOGLE_REVIEW - 10/13/2020
Customer Connie stated Radwell gets 5 stars for changing the shipping instructions on their order and making it happen asap before leaving the building!
CONNIE K. - 10/13/2020
Kevin, we really appreciate your help getting our power supply repaired. Not many people show the kind of initiative you displayed in resolving the problem. Again, we are thankful for all your help.
MIKE B. - 10/13/2020
Michael, I was originally told this order couldn’t ship out until Thursday, but you guys made it happen so my customer got it on Thursday as needed! I just wanted to take a minute to say THANK YOU for the great job done here. It means a lot these days to see folks who get things done by going an extra step or two to make it happen!
Hopefully we will be able to send more work your way.
Again, Thank You for the great service displayed
WES B. - 10/12/2020
Shannon- I just checked the tracking and looks like our friends in our Germany location received the parts this morning, so, technically less than 24hrs business day! Great work pulling this job through, and I’m impressed with you and your team’s efficiency. Much better than our other vendors!
ERIC L. - 10/12/2020
Things are going good. Thank you for the great service you guys provide day in and day out!
JOE H. - 10/12/2020
Great service, quality products, great pricing.
RANDALL C. - 10/11/2020
Eric,
Thank you very much for the assistance yesterday. We have received the drive. Your company is commended for the rapid turnover and for jumping through hoops to have the drive shipped after your normal shipping time.
TONY C. - 10/9/2020
The online chat was very helpful and I got what I needed right away.
JON H. - 10/9/2020
Right part, decent price, shipped on time :)
5 stars
GOOGLE_REVIEW - 10/8/2020
Right part, decent price, shipped on time.
GOOGLE_REVIEW - 10/8/2020
Superb customer service! I received my order and discovered some of my parts were missing. I called them and spoke to Kaitlin. She told me she would look into it and get back to me. She emailed me back the same day and told me they found my missing parts and would send them right out. But, that's not all. They shipped them overnight! I received them the next day. I know a company is terrific when they make an error and do whatever is necessary, regardless of cost to them, to make it right! Thanks for fantastic customer service, Kaitlin! And, thank you Radwell for letting Kaitlin do her job as it should be done. A+ Company!!
GOOGLE_REVIEW - 10/8/2020
Wicked Awesome!
JAMES W. - 10/7/2020
Radwell is our MVP vendor!
JAMES K. - 10/7/2020
GREAAAAAAAAAT! 5 stars!
GOOGLE_REVIEW - 10/6/2020
I was looking for a touch pad that's been obsolete for a while. I could not find it anywhere else so I tried Radwell and found something that I was not sure would work. I contacted Cristina S who's been answering my questions for a while now and she was able to confirm that we could indeed use the part. We just received the touch pad and it's working perfectly! It's great that Radwell has staff like Cristina who will answer questions very quickly.
Thank you!
ANONYMOUS - 10/6/2020
The part that we required, was shipped to us next day and our plant is up and running! Thank you for your help
JOAQUIN G. - 10/6/2020
Kassy- I just want to start off by saying thank you very much for taking the extra steps and resolving our issue. The staff at Radwell should be very happy to have someone like you on their team. You definitely set the example of what great customer service should be. Thank you!
MATTHEW F. - 10/6/2020
Muy profesionales!
GOOGLE_REVIEW - 10/5/2020
Quick, concise service!
GOOGLE_REVIEW - 10/5/2020
Thank you so much for all of your help, I really appreciate it. It’s people like you, who make my job so much easier.
DAVID B. - 10/5/2020
Easy to order, very fast shipping and great price.
5 Stars
GOOGLE_REVIEW - 10/5/2020
Please pass along our gratitude to those who re-built our knife monitor/computer! Everything works great!!
JAN T. - 10/2/2020
You guys are the best!
TOM C. - 10/2/2020
My guys really like the candies y’all send with the parts I order! Thank you
HENRY D. - 10/2/2020
Always a good experience. I purchase from Radwell quite often. As the manager of the parts room in an old industrial manufacturing facility, I find that most times Radwell has the older parts that I need. I have yet to have an item from them fail. 5 Stars!
GOOGLE R. - 10/1/2020
5 Stars!
The vendor was very helpful and solved my issue quickly. Will not hesitate to purchase from them in the future.
GOOGLE R. - 10/1/2020
5 Stars!
The item I ordered was in new condition and it was shipped fast.
GOOGLE R. - 9/30/2020
5 Stars!
Great prices fast shipping!
GOOGLE R. - 9/30/2020
Thank you Gabrielle! I always appreciate your help and quick responses.
TIM H. - 9/30/2020
We appreciate your follow up. We no longer have to scour the internet for things like power supplies, face masks, or lawn mower parts. We can just get them at the same store!!!
ANONYMOUS - 9/29/2020
Radwell had the part I needed and was able to ship for next day- 5 stars - Google review
ANONYMOUS - 9/29/2020
Efficient service to help me get supplies in a timely manner.
ANONYMOUS - 9/29/2020
Five stars!!!
Items were easy to find good pricing. Items were shipped quick and came in in good shape.
Google review
ANONYMOUS - 9/29/2020
5Stars!
Easy to navigate website!
TERESA K. - 9/28/2020
12640149
You guys seem to always have what we need, and Shannon is awesome to work with, she always has a sense of urgency and is a pleasure to work with.
Have an awesome day!
Frank S.
FRANK S. - 9/28/2020
Had a tax issue on my receipt. It was corrected promptly with no delay. Radwell offers parts and equipment not available otherwise. Will purchase again.
HUGO D. - 8/31/2020
FAST ORDERING, NO HASSLE.
ANONYMOUS - 8/19/2020
Very good service !
GEORGE G. - 8/19/2020
emailed lucy and Valerie as this was an online order that was flagged due to needing a freight line - the unit was a blower and was bolted to a pallet.
EEP S. H. - 7/31/2020
I used to do a lot of business with Radwell when I worked for another company in California. I always enjoyed doing business with you folks. I am now self employed and still reach out. You work well with the customer even in the situation when something cannot go out on time due to a hold up or set back. Sincerely - Robert F
ROBERT F. - 7/22/2020
The gentleman/ salesperson Aaron W. knows the products and knows the reality of good or used products - he has great insight into alternates!! When we have a project to complete we think of Radwell International but we also request to use Aaron! He helps greatly and instills confidence in the products he is representing.
LINDA M. - 7/22/2020
Fredy treated me with such kindness and courtesy from the beginning. He had a lot of patience while helping me with my order. I was very grateful.
JORGE P. - 7/17/2020
Kyle was awesome to work with and helped me out. Keep up the good work Kyle! Kyle gave excellent service!
DENISE L. - 7/13/2020
Kory Eugene is really a committed person. He does his work well. I am happy to have such a sales representative.
JOSE R. - 7/10/2020
Paul V did a great job with my rush order.
TIM W. - 7/9/2020
Excellent service and help from Linda B!
CARLOS O. - 6/30/2020
Very happy with Radwell and their customer service. Had a problem with shipping carrier. I reached out to my customer service rep and another one was sent the next day allowing me to get the job finished up. Will buy from them again
JASON O. - 6/23/2020
Contacted several employees, internal and external sales as well as support, email and phone, all were VERY professional and very prompt. Radwell should be proud of its staff.
GARY H. - 6/10/2020
It was a pleasure working with Emily and Eric in North Carolina. Prompt and courteous responses to all questions made this a smooth transaction. Thanks.
HOWARD R. - 6/4/2020
This was my first purchase and I will keep coming back as you have excellent lines!
MARILYN R. - 5/30/2020
Allisson, Kathleen, Bruce, and the engineers were just awesome to work with. Allisson was the main one that I worked with during all of this. They were able to rehab a 61 year old piece of equipment. I felt the prices were incredibly reasonable and the warranty that comes standard on the work was quite remarkable. I am glad I have come across them. I will definitely use Radwell when I come across obscure parts that need work! Thank you again everybody!
LISA B. - 5/29/2020
Thank you for everything your company is doing to help keep people safe at a reasonable cost. Ron C
ANONYMOUS - 5/14/2020
Team Radwell thank you all again for your incredible dedication on this rush repair job. I personally cannot even begin to express the level of comfort I have working with your group. Thank you. Exceptional service. James W
ANONYMOUS - 5/12/2020
just wanted to say thank you for helping this repair get through the shop and completed. This part is used on an assembly machine that supplies critical product to hospitals. The part was received yesterday and installed. The machine will now be running 24-7 for the foreseeable future. Thank you everyone! David K
ANONYMOUS - 5/8/2020
Melanie is an outstanding customer service rep! Tthank you for all your help
STEVE B. - 5/8/2020
Kory did an excellent job for me.
MICHELLE M. - 5/6/2020
Thank you for all that you are doing for our company!
I shipped 2 boards to you guys and am looking forward to your help in getting our machine back up and running! Maggie-
ANONYMOUS - 5/5/2020
Thank you for the follow up call Russell. I was referred to you all by John J. You all are helping us get the PPE we need to re-open our office. Thank you! Mike S
ANONYMOUS - 5/5/2020
Both sales representatives that helped me were EXCELLENT. I would use Radwell again because of that.
ALEX W. - 5/4/2020
I like to personally thank RADWELL for the generous mask donation. I am sure this will mean a lot to the nurses and staff at the facility. I want to give a special thanks to Adam as he took special interest in what I wanted to do for my daughter, who is a nurse at this facility and how I wanted to protect her and coworkers. I know they are very grateful for the support they all deserve as care givers to our love ones, so once again, Thanks to you all.
ANONYMOUS - 5/1/2020
Very helpful salesman and super fast shipping.
SARA G. - 4/26/2020
I spoke with several representatives. I ordered, cancelled and reordered because our customer erroneously thought that he could find the parts quicker. Your staff was amazingly patient and helpful through the frustrating ordeal. Thank you!
BEVERLY B. - 4/24/2020
Sydney was courteous and efficient .
BRAD C. - 4/23/2020
This is Stephanie from The Pain Management Center. We are very grateful for the very generous donation of masks that we were in desperate need off. Our entire office is now gloved and masked and staying safe thanks to your help. Hope you are well and staying safe also. Thank you
ANONYMOUS - 4/22/2020
Radwell’s assistance has been AMAZING. Thank you so much for all you have been doing. Lynda M.
ANONYMOUS - 4/22/2020
Received our masks yesterday- our employees were in tears they were so happy! As soon as the 80 gallons of sanitizer gets here they will be even more happy!! Loretta C
ANONYMOUS - 4/21/2020
Hi Brian,
I just wanted to take a minute to send you an extra thank you for Radwell International donating masks to Virtua Health during this global health crisis. Personal Protective Equipment (PPE) for our front-line teams is crucial and life-saving. Radwell International’s generosity is truly saving lives.
If you have any questions or need any assistance, as always, don’t hesitate to contact me.
Stay safe and healthy. Thank you! Amy
ANONYMOUS - 4/20/2020
Thank you so much for your generous and thoughtful donation, I cannot understate how much it means to all of us. These masks will go into service on our front line ambulances and first response fire apparatus alongside the masks from our original purchase, and will provide much needed protection to hundreds of our patients, our EMS practitioners, and our firefighters. It is both humbling and inspiring to know that even in the toughest times we may face in this world, there are still caring people who give us reasons to be thankful and resilient against all the world may send our way. From all of us at the Gorham Fire Department, Thank you.
ANONYMOUS - 4/20/2020
Received our masks. Team was thrilled! Thank you for the fast and excellent service.
Melanie S
ANONYMOUS - 4/17/2020
The masks are really helping us stay in business. Have a great day! Thanks, Stewart L.
ANONYMOUS - 4/16/2020
I wanted to let you know that we have received our mask order. We appreciate your help!
Thanks, Darry B.
ANONYMOUS - 4/16/2020
I recently worked with two Radwell employees, Chad in sales and Alex in purchasing. Alex made me a fair offer on the surplus equipment I was looking to sell, walked me through the process of getting it prepared and shipped to Radwell, and was always quick to respond to my emails when I had questions. Chad was also extremely helpful. I called on a whim on behalf of my fire department trying to get surgical masks which are impossible to find right now, and he was quick to get me information. He was super helpful, great to talk to, and he made the purchasing experience as easy as can be. I look forward to working with Radwell more in the future for both my purchasing and sales, and will be quick to recommend others.
ANONYMOUS - 4/10/2020
Thank you for getting this out to us so quickly. We really appreciated the ease of ordering and the sales help. You went above and beyond!
LYNN B. - 4/9/2020
Mr. Freedman is so kind, professional, and personal. Great employee. He is nice to work with and knows his business!
LINDA M. - 3/26/2020
Radwell is a critical supplier of spare parts that support our pharmaceutical customers. You supply an array of material that allow our customer’s production to remain strong and producing their finished products that support end users worldwide so critical during the current Covid-19 outbreak.
ANONYMOUS - 3/26/2020
Thank you, Steven for your excellent service and follow through with my urgent part order. In these difficult times you were there for us. At Beckman Coulter, we make diagnostic tests that are being used in hospitals and labs around the world that are helping human kind with this horrible virus. Your excellent service will help us continue this journey of helping those in need. Be safe, healthy and virus free- Carl
CARL S. - 3/26/2020
Allisson was outstanding...very helpful and very pleasant to work...Thank you
STEVE P. - 3/25/2020
Kellen is always on top of my requests. I just sent him PO and he's already acknowledged my order! I know I can count on him.
ANONYMOUS - 3/16/2020
Paola, muchas gracias por sus atenciones.
"Paola thank you for your attention!"
RAY C. I. - 2/28/2020
Wrong product was mistakenly sent, money refunded swiftly!
PAUL S. - 2/27/2020
Samantha was very patient with me. I didn’t have much info to help her find the product - but she did!.
RICHARD W. - 2/17/2020
We were in a downed situation and Lauren was able to locate a coupler for us get them checked in QA and shipped overnight ..AWESOME JOB TO LAUREN and her TEAM
ANONYMOUS - 2/14/2020
We recently had the opportunity to work with Lauren in sales. Without a doubt she is very sharp, thorough and her work is accurate. Lauren found the part we needed and had our degreasing machine running by 10am this morning--- top shelf experience ---- hope you know how good she is! Mike
ANONYMOUS - 2/13/2020
It was a pleasure to do business with your company. Hopefully we'll be doing business again.
JUDY M. - 2/13/2020
Aaron was my Sales Rep and he was very helpful. Very professional and a very pleasant experience.
LAUREEN L. - 2/12/2020
Niosha has done a great job following through on an order for me!
ANONYMOUS - 2/5/2020
Your company repaired a drive for an older piece of equipment, that is a very high production machine for our firm. I have already recommended you to the electric motor company that confirmed the drive was the problem and also the maker of the printing press who no longer supports the drive. You quoted the 20% upcharge for 48 hour service and when it took you an extra day, you waived that fee without any input from me. Very upstanding, very honest business practice. While I hope I don't need your services often, I absolutely know who I’ll look to and recommend going forward. Shout out to Samantha Martinez, Kathy Beck, Kevin Toth, and Naya Treherne, all of who kept me posted, your tracking is great. Again THANK YOU!!!
LISA M. - 1/22/2020
Customer service is and has always been exceptional! they answer most all questions very well and polite. prompt and courteous service.
KURT S. - 1/21/2020
Verry timely . Receved quote in 1 hr. Sales rep was EXTREMELY pleasant. THX George B. / Ct.
GEORGE B. - 1/20/2020
It was upon sheer luck that I came across your company. So happy I did!! There were parts that your company could acquire in a shorter amount of time than the companies I had been dealing with. Totally a lifesaver! A BIG thank you to Kyle, Branch Manager in the Norcross, GA location. His knowledge and willingness to help me find the parts I needed was outstanding. You don't run across his type of customer service every day. I am so impressed with your company and will keep using your services.
JANETTE C. - 1/16/2020
Tanya's sense of urgency was outstanding and Ryan stayed past 5 to make sure I left with my repair.
ANONYMOUS - 1/14/2020
Thank you for the great service Rachael!
VICTOR W. - 1/10/2020
We are very pleased with the service we received at Radwell. Chad was a wonderful help, very informative, and kind. We will definitely be doing more business in the future.
MEGAN E. - 12/31/2019
We ordered the correct part from Radwell and installed it and it worked like a charm.
Thank YOU Radwell for your customer service and tolerance..
DENNIS O. - 12/20/2019
Christopher W. is great! He is on top of his game. His replies are quick and he is very helpful.
CATHY T. - 12/13/2019
Inside sales representative Kellen, is very professional and helpful. Responds quickly to my emails.
GLENDA T. - 12/11/2019
I always deal with Kayla because she returns my requests for quote quickly and accurately and acknowledges my purchase orders promptly. She's awesome!
SUSAN S. - 12/10/2019
Chelsea handles my PO's from AO Smith in NC. She has serviced our account for just a short time but she is doing an excellent job. Very responsive and gets me quotes, confirmations, and tracking in a very timely manner. She is very professional and her efforts are appreciated!!
Phil
PHIL H. - 12/6/2019
Gabrielle was quick and efficient. She went above and beyond.
SAMANTHA F. - 12/5/2019
Wow! My PCB was delivered on Monday at 8:58am for repair. I received the repaired part the next morning in California at 10:20am with 10 components replaced.
Unbelievable turnaround!
I’m impressed!
DAVID O. - 12/3/2019
Would like to thank technician Don J. in the Indiana branch for the work he did on our plc. Everything is working great. He did an awesome job. Thank you
PETE R. - 11/26/2019
Thanks for your help guys!
RICARDO M. - 11/22/2019
Thomas D has been very helpful to our company guiding us with technical advice when needed. National Roll Kote.
MARTY D. - 11/19/2019
The repaired part was finished in three days and worked flawlessly! Thank you!
Kevin: Facilities Engineering Manager
ANONYMOUS - 11/18/2019
Jeff was very helpful in placing an order for a part needed as our equipment was down!
SHARON H. - 11/15/2019
I Love the service!
JASON S. - 11/14/2019
I have been WOW'd by Radwell several times. My ASM, Holly, has come through for us on many occasions. On customer breakdowns, after hours calls and quick pick up and delivery on rush repairs. I can't say enough great things about her service and dedication to her customers. She really cares and deserves a hundred WOW's!!!
Steve - Motion Industrial
ANONYMOUS - 11/11/2019
Service is Good! Congratulations.
JUAN C. D. S. - 11/11/2019
We received excellent customer service by your representative Sharline!
HECTOR H. A. D. - 11/5/2019
Mike and Cody at the Arlington location were awesome! Called at 1:30 Wed and had relays in my hands Thurs at 10:30 AM!
BILL S. - 10/31/2019
You are the greatest ! From Kyle, to Kayla and all the other- kudos to all of you ! Keep up the good work !
SUZANNE R. - 10/29/2019
Thank you HG Control Automation for taking part in our Customer Feedback and lending us your ratings. It is a great feeling to be rated excellent in all fields!
ACCOUNTS P. - 10/16/2019
Response time for follow ups, very good!
ROBERT H. - 10/9/2019
I recently placed an order with Radwell through the Amazon Marketplace. I had questions upon receiving the order and called the 800 number on my invoice.
I was impressed with the professional service I received from each representative I spoke with. Immediately appreciated was that each representative introduced themselves by name and took the time to understand the nature of my question. I was quickly connected to the right representative to address my question and resolve my issue.
I wanted to take this time to recognize John and Ann who took my call this morning and address my question in a timely and professional manner. I wish every customer care department operated the way Radwell’s department runs. Thank you!
ANONYMOUS - 10/3/2019
No improvement needed with what you do and how you do it - just keep up the good work!
FRANCISO M. - 9/27/2019
"I needed something in a hurry and Samantha was very helpful."
ANONYMOUS - 9/19/2019
Peggy was my sales rep and she was GREAT! She took the time to answer all my questions (i tend to ask a lot) and was very quick to respond to emails and phone calls. This is my first experience with Radwell and it was great thanks to her.
ROBERT K. - 9/17/2019
I was not familiar with Radwell and could not place my order on the first try. I called the 800 # and was connected with Eric. He was attentive and created our account and order was completed. Outstanding customer service Eric!
M A. H. - 9/4/2019
It was a great experience, fast response, professional service, fast shipping.
Excellent service.
OMER I. - 9/3/2019
We had a machine down and every day it is down, we lose money. Eric went above and beyond to find our part and get it shipped to arrive next day!
MELISSA M. - 9/3/2019
Michelle gave us an "excellent " rating in all areas: Promptness - Pricing- and Salesperson
MICHELLE P. - 8/27/2019
Both people I usually work with are excellent!. They are TJ r and Zach.
ALINA S. - 8/26/2019
We received the replacement screen we ordered for our unit and although it is great the best part is finding the gum and candies packaged with it. Thank you Radwell for going the extra mile on customer service. Thank you.
ANONYMOUS - 8/22/2019
Great Job on my order! Thank you Lauren
BART P. - 8/21/2019
Yesterday I contacted your Customer Satisfaction group about a purchase my company made that we are having issues with. I spoke to Natasha to help me solve the issue. Not knowing my company used a third party to purchase the item. Natasha handled herself well and represented Radwell well. In the end we found a solution that worked well for my company. Her patience with me didn't go un-noticed and she is a valuable employee for Radwell.
ANONYMOUS - 8/13/2019
Thank you for the sweet treats you send with my orders!
DAVID L. - 7/3/2019
This response is in regard to a warranty return and refund due to damaged product. The Customer Service I received was exemplary. Prompt, best possible resolution.
GREG N. - 6/18/2019
Hana is very polite and efficient. Excellent customer service!!
CONNIE W. - 6/14/2019
Chelsea was excellent, I greatly appreciated her prompt service.
KIRK J. - 6/7/2019
Jeff was on point and got me what I needed, and off the phone very quickly.
WADE S. - 6/5/2019
Love finding those never used surplus items in stock!
GABRIEL S. - 5/31/2019
LaToya did a great job providing me information regarding my order in a prompt manner. Very responsive and knowledgeable
VANESSA P. - 5/20/2019
We have purchased from Radwell/PLC Center in the past and it is always a pleasure. They are polite, efficient and respectful. Thank you for such great service.
JUDITH H. - 5/3/2019
Just a quick note to let you know how pleased we were with the level of customer service we received at Radwell. Without exception, each communication was very quickly responded to, solutions were offered and problems solved. Hats off to Allisson, Tina and Sydney.
Sincerely, Monica
ANONYMOUS - 4/20/2019
Mike rated us Excellent in all categories!
MIKE B. - 4/17/2019
Fred rated us excellent in promptness and good in the fields of pricing and sales representative. He also had some suggestions concerning special instructions..
FREDDIE T. - 3/27/2019
I am very pleased to have found the proper parts. Eric made this transaction very easy.
Job well done- Excellent in all categories of service.
DAN G. - 3/8/2019
I have never had a bad experience placing an order with Radwell. Everyone is always very pleasant and upbeat.
CAROLYN C. - 3/7/2019
The entire process of working with Radwell has been fantastic. Excellent company to work with and I will definitely be back if I need your services in the future.
GREG D. - 2/21/2019
Very small order...service could not be better. Thanks
LEE H. - 2/6/2019
An "Excellent" rating was given by Roberto @ Regal Beloit, in the areas of pricing- promptness and sales help,
ROBERTO B. - 1/23/2019
Great bunch of professionals to work with!
Thank You
Frank
FRANK C. - 1/3/2019
Just a nice experience all around.
JEFF M. - 11/29/2018
Good fast service!
NATIONAL E. T. - 11/12/2018
Tim rated us "Excellent" in the areas of prompt service, pricing, and helpfulness of his salesperson!
TIM C. - 10/31/2018
me gusto el tiempo de respuesta de mi solicitud!- I am pleased with the response time!
LUIS A. J. M. - 8/30/2018
Thank you to my salesperson Eric!
ALBERT B. - 7/13/2018
Daniel was great and very helpful in finding the part I needed to order.
SEAN B. - 7/11/2018
I want to let you know that Christopher W went out of his way to make sure a shipment that had to be in Anchorage on Saturday happened even though it was after hours in New Jersey. Due to his exceptional customer service I will make sure that I come back. Thank you !
DANNY C. - 7/6/2018
Quick response and quote receipt for order by calling Customer Service.
PETE W. - 6/7/2018
Eduardo rated us excellent in all three areas - Pricing, Salesperson, and Promptness
EDUARDO A. - 6/5/2018
Great help on what has been a hard to get item at a great price.
ROGER A. - 6/5/2018
Extremely professional staff. Adam was very helpful. Items were shipped quickly and were packaged well
ANONYMOUS - 5/30/2018
Thank you for the excellent help I received from Ryan and the fast service with good pricing.
DON C. - 5/25/2018
Original shipment was damaged. Natalia ( customer service coordinator ) deserves recognition for her pleasant manner, professionalism, and her timeliness in solving this issue. She is a great face for your company.
NICK O. - 5/17/2018
Carl gave Radwell an "Excellent" rating in 3 out of 3 areas!
CARL J. - 5/2/2018
Good people!
CHRIS S. - 4/30/2018
Everyone I talked with were very polite and knowledgeable. They handled my needs quickly and professionally. I will definitely recommend them to others in the future.
JOSH P. - 4/27/2018
Great response time !
Thank you Stacy
DON T. - 4/17/2018
Excellent response time!
AMANDA A. - 4/16/2018
Keep up the good Work!
PALMER S. - 3/29/2018
Kellen is my normal contact, and he is great! Extremely prompt, which means a lot to us. Also very good at problem solving when we have an issue finding correct part. I commend him highly for excellent performance & customer service.
SUSAN P. - 3/15/2018
Good products with great service!
ACCOUNTS P. - 3/13/2018
Glad I found you!
WAYNE G. - 3/12/2018
The service writer was very helpful and prompt.
STEVE T. - 3/8/2018
I've had great service so far. Keep up the good work.
WEBSITE G. C. - 3/7/2018
Our sales rep Steven was great. He answered all of our questions, was attentive and, responded quickly!
THERESA R. - 3/2/2018
Hands down the BEST Customer Service that I have experienced in many years! Thank You!!
C. R. - 3/1/2018
Kyle was very quick with my quote response and any other questions I had. I appreciate the quick service!
Thank you.
ACCOUNTS P. - 2/20/2018
Everything was excellent!
MANUEL R. G. - 1/29/2018
You serve an important service to companies like ours that support our legacy designs, while we attempt to move our customers into the future.
Thanks!
HOWMAN E. - 1/23/2018
Oscar was very helpful and provided me with all the assistance I needed quickly. djofre
ACCOUNTS P. - 11/14/2017
Matt Cranney and Ryan Batdorf are very helpful and very nice and very polite. Cannot say that about every company we do business with these days. Scale of 1 – 10 you would receive a 15….
ANONYMOUS - 10/17/2017