Less Trash, More
Space, Better
Environment
The more we throw away, the more landfill space we consume and the greater the potential for contaminating our environment. When you repair or exchange your unit for surplus stock with Radwell, you are helping the environment by recycling or reusing.
All non-repairable exchanged units will be dismantled, and any recyclable materials will be reclaimed. This reduces the amount of industrial electronic components added to landfills.
Advance Exchange Program Benefits
-
Preferred Customer Pricing -
Plant Audit -
Dedicated SNAP Sales Managers -
Critical Spare Solutions / VMI
The
Process
Identify that an advanced exchange unit is available.
Place a special Advanced Exchange Order with us for the item at the current price. Only items in REM condition are available for Advanced Exchange. Your order and our invoice will show the standard price you would pay for REM condition.
Send us your unit in need of repair, along with the AEX transmittal form we have provided.
After we receive your unit, our QA department will determine if it is repairable and you will be promptly notified.
If it is repairable you will receive a credit.
You will receive a credit of 20% on the REM item that you already received. This credit may be applied to any future transaction. We can also send you a refund check or process a credit to your credit card.
We will repair your unit so it is ready for the next customer that needs an Advanced Exchange.
If your unit is unrepairable a credit will NOT be issued and your items will be recycled.
Standard rush fees apply if you need your Advanced Exchange guaranteed to ship the same day or within 4 hours of your order. (Advanced Exchange 20% credit does not apply to rush charges or shipping fees paid.)
Assurance REM
REM - Refurbished(Used, Repaired and tested).
