Hi Scott, wanted to advise you that when I made a call at Kelly Supply in Columbus, NE today, John O told me that Andy does a great job and takes care of all his needs in a timely manner and is very courteous when he calls. He answers e-mails quickly for him, and he will continue to deal with Andy anytime a need arises. Andy, keep up the good work, I appreciate all you do for me, and my customers
JERRY S. - 01/12/2022
Good morning, Brianna! Just wanted to thank you for your help again! I rec’d the part and our customer is installing right now. This was for Hospital Parking Lot Lights…deemed high priority. Appreciate you doing a great job for me on this!
NICK M. - 01/12/2022
Shipment was fast, on time, and also rich information given about the products and instructions, especially for beginners like me ??
GOOGLE_REVIEW - 30/11/2022
Greg- Your response concerning the part number we received is incredibly appreciated! Thank you
JON H. - 30/11/2022
Nikki, I really appreciate you doing this so quickly! Tell your boss I said you can go home early LOL. You rock \,,/
HOLLY B. - 30/11/2022
Niosha- Thank you again so much! I appreciate you taking care of everything so quickly and easily.
PATTY G. - 30/11/2022
Hey Taylor, It was a pleasure working with you on this. I want to thank you for sharing the sense of urgency on this HMI. Thanks to you and Courtney we are up and running today! Thank yo9u Radwell team.
ROBERT D. - 29/11/2022
Thank You Faith !!! Radwell is fortunate to have you !!
DALE M. - 29/11/2022
Thanks to Xavier S in Customer Care for making my purchasing process so pleasant and efficient today!
ANONYMOUS - 29/11/2022
Hi Teresa, I appreciate your quick response. Thank you so much for the information and I hope you have a great day
ELIZABETH A. - 29/11/2022
Thanks for your help Michael. I love your company !!!!!
KENT H. - 29/11/2022
Thank you for your excellent customer service, Kassy!
CHANDRA J. - 28/11/2022
This was the first time I have ordered from Radwell, Ms. Courtney B was prompt at getting back with me, I don't think I could have got better service. I will certainly be ordering her from now on. Thank for the great help.
DALE M. - 28/11/2022
Very easy to order on line and accurate. Speedy delivery. Quality products at competitive prices.
GOOGLE_REVIEW - 21/11/2022
Loved customer service company response time was awesome absolute pleasure to deal with great company.
GOOGLE_REVIEW - 21/11/2022
Received our packages like they promised was very impressed, Will use them again in the future.
JIM R. - 21/11/2022
Sharon thank you for the update. Please pass on to the technician a thank you as well for all the effort he or she put into this order.
CHRIS L. - 18/11/2022
Good morning, Brian I wanted to let you know that you have a wonderful facility. I have been in the laundry business for some years now. When I came across you guys in the very beginning, I knew you could help us. You guys have bailed me out or many situations that not even my machine suppliers or other vendors could have done. Especially these days. Your team is always ready to help above and beyond. I cannot thank you enough for the service you had given us. Randy B came out to our facility yesterday to lend a hand. Your service is very coordinated and spot on. Megan B has been my sales rep for quite a few years and has always been there for us. Andrew D has walked me through quite a bit of testing and steered me in the right direction too. Colleen at the front desk is such a sweetheart, always cheerful. If I could give you any thoughts on what could make your establishment better. It would be, "DON'T CHANGE A THING"! You guys are so helpful. I cannot thank you enough. I would love to see your operation someday. I do travel to your facility to pick up and/or drop off parts for repair often. Hope you have a wonderful day sir. Keep up the fantastic work. ??
JOHN S. - 17/11/2022
Good morning, Jamie & Allisson and Radwell team Thank you for reaching out. With my limited experience with Radwell, I must say this HOT order was made extremely easy by your team. I look forward to continuing our working relationship.
IAN W. - 17/11/2022
Wonderful news Faith! Thank you again. You’re the best.
E.J. - 16/11/2022
Thanks very much for such great customer service NIkki!
PETE Y. - 15/11/2022
Jamie J rated Radwell " Excellent" in Pricing- Promptness- and sales representative- Chrysta!
JAMIE J. - 15/11/2022
Thank y’all so much! You’re always the best to work with!
KATRINA L. - 14/11/2022
Mike- your attention and help just put you guys as my first stop when I need electronic components!
MICHAEL B. - 14/11/2022
I ordered a definite purpose contactor. I received the item and it looks good. It was well packaged. The main reason why I am leaving this review is because I was delightfully surprised with what I also received with my order. My girls were happy to see my package came with candy! We received a small, sealed bag of candy. It doesn't need to cost much to go above and beyond. What a great way to help ensure customers are happy with their purchase. Way to go Radwell!
GOOGLE_REVIEW - 14/11/2022
Been a customer of Rodwell's for a few years now- always great cusotmer service- product and pricing! 5 STARS
GOOGLE_REVIEW - 09/11/2022
Thank you for the excellent follow through Faith!
MICHAEL B. - 09/11/2022
Miguel emailed CS Management to thank us for the service Faith G gave him and stated, "Keep the FAITH"!
MIGUEL G. - 08/11/2022
Hi Adam! You were awesome – I appreciate your great customer service and winning attitude!
DEBRA A. - 08/11/2022
i always receive items in good condition in a timely manner. 5 STARS
GOOGLE_REVIEW - 07/11/2022
Thank you, Niosha, for making our return easy for us.
CHRIS L. - 07/11/2022
Four anonymous people gave Radwell a 5-star rating over the weekend! We appreciate that! 5 STARS
GOOGLE_REVIEW - 07/11/2022
GOOGLE_REVIEW - 07/11/2022
Radwell always comes through. They even sent a bag of candy with my order. Nice touch! 5 STARS
RON A. - 07/11/2022
You guys are great!
ROBERT K. - 04/11/2022
They are excellent! One of the few places I can still buy original manufacturer new obsolete parts for an older automated process control system. Their speed is phenomenal! I ordered around 4 on Friday afternoon and received my order on Monday! Some of their competition will take a week before they get an item off the shelf. The prices are reasonable. The warranty is great! They warranty the part for two years and the original manufacturer only did for 30 days even though they were making the part! Don't know how much more you could ask from a company!
GOOGLE_REVIEW - 04/11/2022
Great customer service and parts selection! 5 STARS
GOOGLE_REVIEW - 04/11/2022
Shipping was fast and the product was exactly as they described. Radwell got be back up and running in no time. 5 STARS
GOOGLE_REVIEW - 04/11/2022
Radwell has always been great to deal with. We get items as promised and their prices are always competitive.
GOOGLE_REVIEW - 04/11/2022
I wish to take the time to let you know that Sales Representative Allan provided exceptional service. Allan's professionalism is noteworthy. Allan is your Radwell Inside Sales Representative in the 1A - Willingboro, NJ branch. Thank you.
CHRISTOPHER W. - 03/11/2022
Good customer service! Had the part in stock. It was delivered the day it was supposed to come. Satisfied customer! 5 STARS
GOOGLE_REVIEW - 01/11/2022
Quick shipper, terrific value, always packaged for safe delivery AND you get a sweet treat in your box!!!
GOOGLE_REVIEW - 01/11/2022
Radwell provided items request in a timely matter and all documents were set by e-mail.
GOOGLE_REVIEW - 01/11/2022
Amazing is all I can say about how much discontinued and obsolete inventory they can find and keep. And their logistics team is top notch. When they say overnight, they really mean it. And coming from NJ, I'm sure that's tough at times. I keep Radwell in my front pocket to bail me out of tough situations and they haven't let me down yet! 5 STARS
GOOGLE_REVIEW - 27/10/2022
Part arrived faster than expected! 5 STARS
GOOGLE_REVIEW - 27/10/2022
As described, arrived quickly and on-time. Ordered online but spoke with customer service to verify and they were very friendly and knowledgeable. I would use Radwell again as they got me out of a supply chain pinch. 5 STARS
GOOGLE_REVIEW - 27/10/2022
Fast delivery, great service! 5 STARS
GOOGLE_REVIEW - 27/10/2022
Fast shipping on my new item! 5 STARS
GOOGLE_REVIEW - 27/10/2022
Thank you very much Niosha for working on this for me!!! I really appreciate the help.
SERGIO M. - 26/10/2022
Thank you Nick, Kellen is amazing! He is very responsive. He is keeping me updated on this hot item since our machine is down.
LARNE P. - 26/10/2022
5 STARS!!!!
NICK C. - 24/10/2022
Material arrived complete and on time. 5 STARS
GOOGLE_REVIEW - 24/10/2022
Clyde from Hometown Electric stated he was impressed with speaking with sales and how well things went with his order. He received it Friday and all was well!
CLYDE - 24/10/2022
Fast delivery and good prices! 5 STARS
KAREN G. - 24/10/2022
Tracy O. was SUPER helpful and courteous in helping get my purchase processed and out to me very quickly, without delay. She even called me back when there was a problem with my CC info. She's a true asset to your company!!
RYAN C. - 21/10/2022
Teresa thank you for stepping in and helping me. Before you got involved, I had decided to never again buy from Radwell due to the issue that occurred with my order. I now know there are people there who care about the customer and making things right, When I need something again, I will certainly keep Radwell in mind. Best regards, Problems happen in everyday business, it's inevitable, but it's how you handle them that counts!
JOHN O. - 20/10/2022
Smooth online ordering with quick delivery! 5 STARS
KHALID A. - 20/10/2022
Radwell is always my go-to if my regular vendor can't help me out. 5 STARS for you Radwell!
GOOGLE_REVIEW - 20/10/2022
Good morning Megan, Thank you so much for this quote, Radwell once again saved us! Thank you
LIZ S. - 19/10/2022
Radwell had a very hard to find part in stock. Pricing was very reasonable. The only dislike it took 2 days to have part shipped out. 5 STARS
GOOGLE_REVIEW - 19/10/2022
Have used several times always very dependable. 5 STARS
GOOGLE_REVIEW - 19/10/2022
Customer service was great, and I appreciate their professionalism. 5 STARS
GOOGLE_REVIEW - 18/10/2022
Had the item I needed, website was clear and easy to use, and product was delivered on time. Thanks! 5 STARS
GOOGLE_REVIEW - 18/10/2022
I've been buying from Radwell for a few years now, They have great prices, fast shipping, and great customer service! 5 STARS
GOOGLE_REVIEW - 18/10/2022
Caidian M and Tom S rated Radwell International 5 STARS!!!
GOOGLE_REVIEW - 18/10/2022
Parts arrived in a timely manner. 5 STARS
CARL B. - 18/10/2022
Michael, I just wanted to reach out and let you know we appreciate the great work you and your team performed on our Mazak DC PCB! Thanks to the Radwell team we are back in service as of yesterday morning!
RICK H. - 18/10/2022
Wow Brianna, you're on top of things there. Unfortunately I do not have one to repair as this is a new install. I appreciate you asking me about that option though. Thank you once again and for the amazing customer service…. You are great … keep it up.
PHIL S. - 14/10/2022
This company always has the parts I need for my business. Highly recommend. 5 STARS
GOOGLE_REVIEW - 14/10/2022
Very good product and easy shopping. 5 STARS
GOOGLE_REVIEW - 14/10/2022
Thank you, Jonathan. As always, you are wonderful! Have a great weekend!
KRISTEN T. - 14/10/2022
You’re the best! Thanks, Melissa, for helping us with our refund!
ROWENA C. - 13/10/2022
Thank you! Courtney B was awesome to work with yesterday!
STEPHANIE G. - 12/10/2022
I would say that I will definitely call Radwell again for my parts, if all goes well!
KIRK M. - 12/10/2022
Glenn, I’m glad you reached out because I’ve been meaning to do the same to Thank You and your group for getting my repair turned around like you did. It was delivered Friday sometime and by Friday afternoon the crane was back up and running and everyone was happy, at least until something else like this happens to some other piece of equipment! LOL Thanks Again !
RALPH W. - 11/10/2022
Good website, easy ordering, good pricing overall. An easy and worthwhile purchase. 5 STARS
GOOGLE_REVIEW - 10/10/2022
Always have what I need! 5 STARS
ALBERTO A. - 10/10/2022
Easy online purchase and super-fast shipping on a hard-to-find item! 5 STARS
GOOGLE_REVIEW - 10/10/2022
They had the part i needed and got it to me overnight. Couldn't have asked for better service. 5 STARS
GOOGLE_REVIEW - 10/10/2022
4 STARS! Processed my order quickly and shipped it to me
GOOGLE_REVIEW - 10/10/2022
I made my order online. It was very user friendly, easy to check out, & I received my order when promised! what more could I want! 5 STARS
GOOGLE_REVIEW - 10/10/2022
ROBERTO R. - 07/10/2022
Good as usual. Radwell was able to provide repairs in a timely manner.
GOOGLE_REVIEW - 07/10/2022
Edgar T left us FOUR STARS on our customer survey! Thank you, Edgar.
EDGAR T. - 07/10/2022
Lucy, I really appreciate you fixing my online account. You have made my job so much easier!
NATALIN J. - 06/10/2022
I have never had any problem when I order. With my last order I called in, they took my order, and the product was delivered immediately!
MARGARITA A. - 06/10/2022
I was pleasantly surprised for my first time order that they had the items I was looking for in stock! Industrial grade relay sockets and in the needed quantity too. Items shipped out like lightning the very same day. I found a new local source for my electrical and industrial supplies at great prices! Thanks Radwell! Keep up the great work!
GOOGLE_REVIEW - 05/10/2022
Julia was very polite and knowledgeable and responded to my immediate concerns and needs.
JOHN H. - 05/10/2022
Wesley S gave Radwell International 5 STARS!
WESLEY S. - 04/10/2022
Roel gave Radwell 5 STARS!
ROEL C. - 04/10/2022
5 STARS!!!!
DONALD D. - 03/10/2022
As usual, Radwell did great, fast out the door, and order was exactly what I expected. 5 STARS
GOOGLE_REVIEW - 03/10/2022
Always a great buying experience. Extremely fast to receive items. 5 STARS
MICHAEL L. - 03/10/2022
I rely on Radwell for many parts I can't find anywhere else, or if I do find them elsewhere they are overpriced.
MIKE C. - 03/10/2022
Everything was great and thank you for the candy bag treat! 5 STARS
GOOGLE_REVIEW - 30/09/2022
Thank you so much for your help in this matter, I truly appreciate it and happy Friday!
CARRIE M. - 30/09/2022
Hiralben- Thank you for the help, I appreciate the customer service you have provided.
JACOBY R. - 29/09/2022
Eric, You guys have been a life saver in this time of supply chain issues. Keep up the good work and I'll keep coming back
ROBERTA B. - 28/09/2022
Order was correct and delivered quickly. Very professional! 5 STARS
GOOGLE_REVIEW - 28/09/2022
Excellent, very fast. 5 STARS
GI S. - 28/09/2022
The only place I could find the parts. You guys were fast, - but there was a $15 supply chain fee -Still thank you for having these parts, and the ones before this order... No one else had them either and you know logistics is a problem! I guess it might justify a fee.
GOOGLE_REVIEW - 28/09/2022
CORY M. - 28/09/2022
Radwell seems to always have what I am needing. 5 STARS
MLK682 - 28/09/2022
Joel L gave Radwell 4 STARS!
GOOGLE_REVIEW - 26/09/2022
Fast and reliable shipping! 5 STARS
GOOGLE_REVIEW - 26/09/2022
Denver C gave us 5 STARS!
DENVER C. - 26/09/2022
Part came correct and in a timely matter. 5 STARS
GOOGLE_REVIEW - 26/09/2022
Thank you Teresa, I appreciate your help very much. I apologize for the oversight on my part when I placed the order. It is refreshing to work with a great company like yours! Thank you again, Jeff
JEFF R. - 23/09/2022
JOEL F. - 22/09/2022
Power supply unit on a piece of equipment failed. The unit is no longer produced and there was no reconditioned units available. Radwell provided a replacement unit for far less than the original cost. It went right in the electrical cabinet and works perfectly. 5 STARS
GOOGLE_REVIEW - 22/09/2022
Encontré lo que queria a buen precio ,calidad y envíos para escoger, gracias! I found what I wanted at a good price, quality, and shipping to choose from, thank you! 5 STARS
LUIS A. - 21/09/2022
They got my parts out lightning fast! 5 STARS
BENJAMIN J. - 21/09/2022
The product received was as advertised and shipping was prompt. 5 STARS
GOOGLE_REVIEW - 21/09/2022
Good communication and fast shipping! 5 STARS!
GOOGLE_REVIEW - 21/09/2022
Nora, we have received our gas valve actuators and they look great. I know this was difficult but I appreciate you working with us to get this done. Please pass along to your team on a great job. Thanks again Doug
DOUG W. - 21/09/2022
I recently had a positive experience concerning a bid issue. Everyone I worked with, were pleasant and helpful. I'd like to thank Eric H, Brian K and most importantly Justin H. I applaud the customer service at Radwell and hope to continue doing business for many years to come. Thank you again. - Kyle A
KYLE A. - 21/09/2022
Although I have previously purchased from Radwell, this is the first time I have done a repair. I just wanted to let you all know that I received the power supply this morning. I am impressed with both the timeliness of the repair, and the customer service I have received throughout the process, even this afternoon when we thought there was an issue with the repair. I just wanted to express my gratitude to the team.
BRANDON S. - 16/09/2022
Hana is a great inside rep for you. She responds quickly and professionally. I like that.
DAVE M. - 15/09/2022
Had to order the "RQAUS1"(used) parts due to "new" being unavailable at the time. But they worked just fine. Shipped overnight and they showed up the next afternoon when promised. 5 STARS!
GOOGLE_REVIEW - 14/09/2022
Radwell is continuing to provide us with excellent support this week. Once again, Rachael helped me push something through last night. We will certainly continue to look for additional opportunities for Radwell. We appreciate your help!
JENNIFER M. - 14/09/2022
Brianna, Thank you so much for the help! Could have never guessed you have only been a salesperson for 3 months. Keep up the great work!
MIKE P. - 14/09/2022
GOOGLE_REVIEW - 14/09/2022
As always, easy to order and fast to get! Thank for being my solution in time of need! 5 STARS
GOOGLE_REVIEW - 14/09/2022
5 STARS Quick shipping and good packaging of the items.
GOOGLE_REVIEW - 13/09/2022
Very helpful sales rep's! Also fast and reliable delivery times.
GOOGLE_REVIEW - 13/09/2022
Radwell provided accurate information and shipped promptly. 5 STARS
GOOGLE_REVIEW - 12/09/2022
Delivered as ordered. Timely and accurate. 5 STARS
GOOGLE_REVIEW - 12/09/2022
Good! Fast Responses! 5 STARS
GOOGLE_REVIEW - 12/09/2022
Good parts, quick shipping options! 5 STARS
EVAN O. - 09/09/2022
Radwell provided accurate information and shipped promptly. 5 STARS
GOOGLE_REVIEW - 09/09/2022
Deanna, I want to thank you for your help on our servo motor order this week. The customer received the order and I have not heard anything else. Thank you for seeing it through. I really appreciate your service- Frank
FRANK T. - 09/09/2022
Thanks so much for all of your help today Austin. I really appreciate how you went above and beyond to help me. I give you a Gold Star!
TONIA H. - 08/09/2022
Wide range of products in stock. Smoooooooth transaction.
GOOGLE_REVIEW - 08/09/2022
Ordered the product. Received on time and as described. No complaints. 5 STARS
GOOGLE_REVIEW - 08/09/2022
Ordered the product. Received on time and as described. No complaints here!
GOOGLE_REVIEW - 08/09/2022
Radwell provided items requested in a timely matter and all documents were set by e-mail. 4 STARS
GOOGLE_REVIEW - 08/09/2022
I just wanted to tell you how amazing the customer service I have received from Andy T. I know this sounds crazy BUT, I order from hundreds of vendors & have been here for 19 years & have NEVER received this level of customer service from a vendor…EVER!!!! You have no idea how easy they made my job. Customer service is almost extinct now a days and I will be doing much more business with Radwell International due to the exceptional service.
CHRISTINE M. - 07/09/2022
I have been working with Lauren G for many years now. She responds quickly to requests for quotes and promptly answers any questions I have about the quotes. I can always count on her professional assistance in a timely fashion. Very pleased with her service.
NAN S. - 07/09/2022
Afterhours rush: Daniel here is your PO for the fuses I ordered Saturday night. I want to say thanks again for great support and assistance. You were awesome and that’s why I deal with you guys!
MIKE S. - 07/09/2022
Always have what they say they have. Fast service! Can’t ask for much more than that these days. Good job RADWELL 5 STARS
GOOGLE_REVIEW - 07/09/2022
Fast service! 5 STARS
GOOGLE_REVIEW - 07/09/2022
Product was exactly what I ordered and worked as expected. My item was also shipped promptly and packaged well! 5 STARS
STAN W. - 07/09/2022
Good parts and quick shipping options. 5 STARS
GOOGLE_REVIEW - 07/09/2022
Good as always! 5 STARS
GOOGLE_REVIEW - 01/09/2022
Quick online purchase and fast shipping! 5 STARS
GOOGLE_REVIEW - 01/09/2022
Radwell customer service team- every time I have called everyone has been very helpful!
GARY C. - 01/09/2022
Never have gotten the wrong thing yet! 5 STARS
GOOGLE_REVIEW - 31/08/2022
Had what I wanted, easy to order and fast delivery. 5 STARS
DONALD D. - 31/08/2022
GOOGLE_REVIEW - 31/08/2022
Package was shipped on time and quality was good. No problems. 5 STARS
GOOGLE_REVIEW - 31/08/2022
5 STARS They actually had in stock what they said they had! Numerous times I have purchased items online only to find out the items were NOT in stock as the website said it was. I would definitely buy from Radwell again.
GOOGLE_REVIEW - 31/08/2022
5 STARS Very helpful and carry wide selection of parts.
GOOGLE_REVIEW - 31/08/2022
Had the part in stock Ordered part came earlier than predicted. Will definitely use them again -TY Radwell!
GOOGLE_REVIEW - 31/08/2022
Great job with my order!
TIMOTHY T. - 31/08/2022
Thank you for the help with my order. You guys rock!!!
JEFF R. - 31/08/2022
I've been working directly with Lauren Gibson for many years now. She responds quickly to requests for quotes and promptly answers any questions I have about the quotes. I can always count on her professional assistance in a timely fashion. Very pleased with the service!
NAN S. - 31/08/2022
Alex rated us excellent in service and sales representative!
ALEXANDER V. - 29/08/2022
Lauren is awesome to work with!
PAM B. - 29/08/2022
Niosha, we received the part on Friday. Thank you very much for helping us get this resolved!
LEE L. - 29/08/2022
THANK YOU GUYS SO MUCH FOR GETTING ME ALL SET UP!! Everything is working just the way I wanted it!!!
DENNIS B. - 26/08/2022
Kaitlin M knows her stuff. I have an older, circa1994, curing oven that had a old Honeywell flame controller. Although there were no more available in Radwell, She was able to set me up with a suitable replacement. Now we are back on schedule and saved us from having to replace the entire oven !
GARY C. - 23/08/2022
Alexandra- Thank you for investigating our issue and correcting our account!
JASON P. - 22/08/2022
Thank you Taylor. I emailed with Hana on this already. I have ordered the part. You all have excellent customer service by the way! I enjoy doing business with you all.
NICK K. - 16/08/2022
Russell, I received my repaired valve. I am thoroughly impressed that it took less than a week to get back! It has been installed and is working properly. There are thousands of the valves installed in Prevost Coaches and many dealerships and private coach owners like me that are waiting for Norgren to manufacturer new ones. There is a 3 month wait presently. I belong to the Prevost Owners Group. It is an online forum. I will be getting the word out that your company can repair these valves. Thank you for great service.
CHRIS B. - 15/08/2022
Sharon in customer service helped me get an asap hot order shipped. She is an awesome example of what a customer service representative should be like when helping solve a problem. Sharon followed up on my order like she said she would. A big thank you for the quick help and follow up on my order
CAROLYN P. - 12/08/2022
Good morning Kevin Thank you again for the help. Modifying the plugs did the trick! Drive is in and running! I will be shipping 2 more drives for repair today. One Lenze and one Mitsubishi :)
SCOTT P. - 12/08/2022
Niosha- Thank you for the quick response and turn around service!
ANTHONY A. - 10/08/2022
Thank you for your assistance on the weekend breakdown for Arconic!
CASEY W. - 09/08/2022
Ivan was very helpful, professional, and prompt. He was able to locate the part, and get me accurate pricing. Returned calls when needed and ensured I got the part I needed. Thanks!
DONALD O. - 09/08/2022
Ms. Traci was very sweet, and a pleasure to talk to. She got my order place quickly and sent me an order acknowledgment.
KEESHA S. - 08/08/2022
Thank you so much Radwell. Considering how long it takes to get everything, YOU did a great job.
ERIC S. - 02/08/2022
logged in to test your web portal and looks great!
TIM H. - 02/08/2022
Excellent is all areas!
DENNIS N. - 02/08/2022
You are awesome! Thank you
DAVID F. - 01/08/2022
I really appreciate you all for getting this out so quickly!
DEVON - 29/07/2022
Thank you Lucy, and thank you for the great customer service!!
KEN D. - 29/07/2022
Great Customer service Teresa
DAVID L. - 28/07/2022
I received the refurbished VFD, thank you for the great service! Josh
JOSH W. - 28/07/2022
Smooth experience! Khalid A 5 STARS
GOOGLE_REVIEW - 27/07/2022
They had the right part when it was hard to find. The ordering was easy and I got the parts within a week, 5 STARS
GOOGLE_REVIEW - 27/07/2022
GOOGLE_REVIEW - 27/07/2022
I have had great luck getting what I needed in a timely manner from Radwell. Great selection and quick shipping. 5 STARS
GOOGLE_REVIEW - 27/07/2022
GOOGLE_REVIEW - 27/07/2022
DAVID F. - 26/07/2022
Items are always as shown and customer service is very helpful. Repair work is priced competitively compared to other companies. 5 STARS
KENNETH D. - 26/07/2022
Niosha- I received my repaired unit yesterday and installed it today. It is up and running fine, so thank you and Radwell for this great service. Thanks for your help.
WILLIAM S. - 26/07/2022
Radwell Friends- I received my part that was ordered a few days ago. My thanks to all of you for helping to make this happen. Have a blessed day!
JEFFREY B. - 26/07/2022
Easy ordering and quick shipping! 5 STARS
GOOGLE_REVIEW - 25/07/2022
DAVID F. - 25/07/2022
Thanks for your efforts today. You’re a good one!
JOHN W. - 22/07/2022
Jerry, Radwell came through again in the immediate availability and immediate delivery of the parts I needed. I also placed another order and now trying to work out when I will get it. Thanks again to Radwell!
PETER H. - 22/07/2022
Easy parts look up and fast delivery. 5 STARS
GOOGLE_REVIEW - 21/07/2022
Customer Service is AMAZING
ADRIAN R. - 21/07/2022
Jeff rated Radwell 5 STARS !
JEFF D. - 21/07/2022
Rated Radwell 5 STARS on Google.
KENNETH A. - 21/07/2022
GOOGLE_REVIEW - 20/07/2022
The parts were right and got here quickly. 5 STARS
GOOGLE_REVIEW - 20/07/2022
Niosha- I contacted my AC guy and he said no problem; he has the wire I need. Thank you for your support; you are wonderful!
KD P. - 20/07/2022
Brianna- I got the shipment today after my order being placed with you last night. YOU ARE THE BOMB .COM
STEPHEN C. - 19/07/2022
Fast and friendly! 5 STARS
GOOGLE_REVIEW - 19/07/2022
GOOGLE_REVIEW - 18/07/2022
Fast & Accurate. Very pleased. OEM Part I was in search of was $700+ from manufacturer. Radwell was under $250 for the identical part. 5 STARS!
GOOGLE_REVIEW - 18/07/2022
Excellent response time with shipment. 5 STARS
GOOGLE_REVIEW - 18/07/2022
Ease of online ordering and payment. Part arrived in excellent condition. Radwell saved the day. 5 STARS
AMERICAN R. - 18/07/2022
Nikki & Chrissie, I see the refund in PayPal. Thank you for coordinating my satisfaction as a customer. Best Wishes Jim
JIMMY C. - 15/07/2022
Hello Jason, Thank you for reaching out. It's a pleasure to hear from you. We were very pleased with the ease of ordering as well as the shipping speed. The part arrived in great condition and was well protected to avoid damage during transit. We will definitely keep Radwell in mind for future business needs. Enjoy your day.
AMERICAN R. - 14/07/2022
5 STARS to Radwell!
SHOPEANDO C. - 14/07/2022
5 STARS!!!! Experience was great! Had what I needed and shipping was quick
GOOGLE_REVIEW - 14/07/2022
Excellent format - accurate product information - many products available from stock. 5 STARS
GOOGLE_REVIEW - 14/07/2022
Thank you for going above and beyond Nikki.
LARRY M. - 14/07/2022
Order online was quite painless. Acknowledgment of the order and subsequent status update was on time and commendable. The product was delivered as promised and in good condition. We'll recommend Radwell without any hesitation. 5 STARS
GOOGLE_REVIEW - 12/07/2022
As described, shipped quick, no drama mama! 5 STARS
GOOGLE_REVIEW - 12/07/2022
The part arrived on time with Radwell's normal efficiency. 5 STARS
GOOGLE_REVIEW - 12/07/2022
GOOGLE_REVIEW - 12/07/2022
Quick delivery. Good price. 5 STARS
GOOGLE_REVIEW - 12/07/2022
EXCELLENT IN ALL AREAS OF SERVICE! Asked for a receipt, in 5 mins had what I needed, thanks !
WEBSITE G. C. - 12/07/2022
“You guys turned that situation around perfect. Our cameras are all back up and running, and that was some of the best customer service I’ve had in some time”.
TERRY L. - 08/07/2022
Thank you All! Appreciate the assistance and quick response on my tax exemption issue.
LAURA C. - 08/07/2022
An excellent experience, good customer service, and fast shipping. Thank you.
ANDY L. - 07/07/2022
Called after hours and actually got a live person on the phone to talk to! 5 STARS
GOOGLE_REVIEW - 07/07/2022
Simple search and ordering website, proper order confirmations, fast deliver. 5 STARS
JT - 07/07/2022
GOOGLE_REVIEW - 07/07/2022
Very easy. They had the material. Easy to order and shipped right away 5 STARS
GOOGLE_REVIEW - 07/07/2022
After looking for potential vendors of equipment I needed I was reminded by our purchasing software that we had used Radwell in the past. I was able to go on line, find the parts I needed at a very good price. Shipping was prompt and items arrived in perfect shape, just as described. I will definitely shop there again. 5 STARS
GOOGLE_REVIEW - 28/06/2022
Hi Brianna!! Your Awesome! WOOOHOOOOO!! Thank you Have a fun weekend!!!
TRACY W. - 28/06/2022
Carol, thank you for your quick response and assistance!
HOLLY F. - 27/06/2022
Radwell received 3 reviews yesterday all with 5 STARS! YES!
GOOGLE_REVIEW - 27/06/2022
Fastest Delivery Ever! Equipment was in great condition. 5 STARS
GOOGLE_REVIEW - 27/06/2022
Great service, fast, easy to order, came on time, and as described! 5 STARS
GOOGLE_REVIEW - 27/06/2022
Fast delivery, exact replacement parts. 5 STARS
GOOGLE_REVIEW - 27/06/2022
Thank you Radwell! 5 STARS
GOOGLE_REVIEW - 24/06/2022
I have used Radwell for years. Sometimes purchase, sometimes have them repair mine. I have never had a problem with equipment purchased from them. 5 STARS
LARRY T. - 24/06/2022
Radwell has always been great. I've been a customer for awhile now, and I've never been un-happy with their service.
GOOGLE_REVIEW - 24/06/2022
Easy to do business with and fast delivery!
GOOGLE_REVIEW - 24/06/2022
Good Morning Ryan, Just wanted to say “ Thank You “ for all of your efforts on this order – my purchasing person filled me in on the details!!!!!The end user will be relieved to receive this part today - very important to their production process..
TODD K. - 24/06/2022
Good morning all , the problem has been resolved . As of now two of the three repaired units are back online and working well. The third was tested , approved, and boxed up as our back up unit ! Thank you again for all the help with repairing them !
JAKE C. - 23/06/2022
They had what I was looking for. The description was correct for the item. And it was easy to checkout as a first time customer. 5 STARS
GOOGLE_REVIEW - 21/06/2022
Website very user friendly! 5 STARS
GOOGLE_REVIEW - 21/06/2022
Always Excellent! 5 STARS
GOOGLE_REVIEW - 21/06/2022
Thank you Radwell! 5 STARS
GOOGLE_REVIEW - 21/06/2022
I placed an order today with Tyheem H by phone. He was very helpful finding the part I needed and completed my order. When I arrived at your Willingboro, NJ facility your receptionist was very pleasant and even offered me a bottled water and a granola bar. Most importantly, my part was waiting for me in a nice clean box with a few candies for good measure. I can't imagine how the whole process could have gone better. Thank you, Ken B
KEN B. - 20/06/2022
The product came in as ordered. Everything is good. 5 STARS
GOOGLE_REVIEW - 20/06/2022
Thank you for the help last night, that got our robot up and running! You will be getting ALL my robot business from here on out.
NATHAN S. - 17/06/2022
Three customers just left us 5 STAR reviews this hour!
GOOGLE_REVIEW - 17/06/2022
Great prices compared to OEM. 5 STARS
GOOGLE_REVIEW - 15/06/2022
Got exactly what I needed and ahead of schedule! 5 STARS
GOOGLE_REVIEW - 15/06/2022
Keep up the good work!
BRODERICK J. - 14/06/2022
Niosha- I finally received our package this morning. Thank you SO very much for your assistance last week.
KIM J. - 13/06/2022
Easy to order. Didn't understand pricing on website for new vs. used but I placed a call into Radwell and with the help of a sales representative I was able to understand how site works for future purchases. 5 STARS
GOOGLE_REVIEW - 13/06/2022
Albert C. gave us 5 STARS on his Google Review!
GOOGLE_REVIEW - 13/06/2022
5 STARS Hello- The part came in on time and it was nicely packaged. The book was there! The drive worked perfect. Thank you vary much. Steven W Alco Printing & Packaging. Inc.
GOOGLE_REVIEW - 10/06/2022
Eric, Let me also add...this was a super fast turnaround. It is great to work with others that understand urgency. Thanks for yours and Jeff's efforts! Greatly appreciated!!!
GLEN S. - 09/06/2022
We needed some specialized components and our regular supplier is back-ordered for months. Found some of what we needed here and for significantly less than from the big supply houses. Tried some of the surplus stock and some used items. In the lot, there was one of the used items not functional, but customer service took care of us fast, so no problem. Prompt shipping and great service. Have gone back to them since when looking for component availability.
GOOGLE_REVIEW - 09/06/2022
Good price, lots of hard to find stuff. 5 STARS
GOOGLE_REVIEW - 09/06/2022
Good Afternoon Teresa- I really do appreciate you taking the time to make sure that we are taken care of. Words cannot express my gratitude for your service and honestly I will be emailing you directly if I ever have any problems with Radwell purchases in the future. It was a pleasure speaking to you .
JACOB J. - 09/06/2022
Niosha- PERFECT! Thank you for helping me. It really is greatly appreciated!
KIM J. - 09/06/2022
Thank you so much! I was able to get some help from Lucy E - who has been just great!
SARAH M. - 09/06/2022
I had a great experience on the website and with my sales representative Ben. Thank you!
MATT P. - 07/06/2022
5 STARS!!!!
JOHN B. - 07/06/2022
I have done business with Radwell many times, and I am always up and running with a supply of equipment, fast shipping, and reliable product. Andy L
GOOGLE_REVIEW - 07/06/2022
I like GOOD service. 5 STARS
GOOGLE_REVIEW - 07/06/2022
Found the part quickly. Easy check out. 5 STARS
GOOGLE_REVIEW - 07/06/2022
YOU guys are amazing!
BARRY E. - 03/06/2022
5 STARS for Pricing, Promptness, and Service!
GOOGLE_REVIEW - 03/06/2022
They had what I needed in stock and I received my package earlier than expected. Thank you Radwell!
GOOGLE_REVIEW - 03/06/2022
5 STARS!!!!!!
GOOGLE_REVIEW - 01/06/2022
They had what no one else had and at a fraction of the cost! Great company, great service, great products! 5 STARS
GOOGLE_REVIEW - 01/06/2022
Prices are good, stock is good. Shipped on time. Definitely use them in the future. 5 STARS
GOOGLE_REVIEW - 01/06/2022
Excellent service! 5 STARS
INGVAR J. - 01/06/2022
I have been working with Jayne to get this cable from other sources for months (MANY Months)! Two different times. We were getting the send around and many delays. You got it to me in three days!!! Well done and thank you Radwell.
ALLEN B. - 26/05/2022
I think it is important to give recognition when warranted and I couldn't be more pleased with what Allisson L has done for us. She is attentive to our needs and is always quick to respond! Wish we could go through her for everything we order, she makes the process so simple. Last week I placed an order and 2 items on the PO needed to be rushed and we got everything the next day except one item coming from the UK, which wasn't critical. Couldn't be happier with everything she has and continues to do for us at Tarco- Thank you
PMAGUIRE - 26/05/2022
Been using Radwell for years and I have never had a bad experience with them!
GOOGLE_REVIEW - 25/05/2022
Everything seemed to go well with my order. No complaints. 5 STARS
GOOGLE_REVIEW - 25/05/2022
Adam you handled this urgent order great. Got me the quote asap, in order for me to submit the PO, and have these gauges shipped out today. Your number / extension, and email has been saved in my cell, so moving forward I will reach out to you directly when needing something from your group.
BENJAMIN G. - 24/05/2022
Excellent! Speedy service. Very helpful. 5 STARS
GOOGLE_REVIEW - 24/05/2022
Product was delivered as advertised and in a timely manner. 5 STARS
GOOGLE_REVIEW - 24/05/2022
Easy to order, great phone support, delivered when it said it was going to be. What more can one ask? 5 STARS
GOOGLE_REVIEW - 24/05/2022
Product was delivered as advertised and in a timely manner. 5 STARS
GOOGLE_REVIEW - 24/05/2022
Thank you guys as always! Ya'll really are life savers and I appreciate all of your help
MARCUS E. - 24/05/2022
They had the part in stock that our normal vendor said would be back ordered for over 2 months. The order arrived promptly two days after ordering. 5 STARS
GOOGLE_REVIEW - 20/05/2022
GOOGLE_REVIEW - 20/05/2022
Prompt with good technical support. 5 STARS
GOOGLE_REVIEW - 20/05/2022
5 stars!!!!
GOOGLE_REVIEW - 20/05/2022
Better than expected!
GOOGLE_REVIEW - 20/05/2022
Wonderful customer service. The only place to find discontinued and unsupported products. Have the ability to repair products with a standard 2yr warranty!
GOOGLE_REVIEW - 20/05/2022
Hi Jaan It was great to work with you and satisfying knowing the products you have purchased are being repurposed and not just going to landfill. Have a great remainder of your week and long weekend.
HARLEY M. - 19/05/2022
DAVID L. - 18/05/2022
Took good care of me!
GLENN M. - 18/05/2022
Excellent 5 STARS
GOOGLE_REVIEW - 13/05/2022
Glenn did a great job. He was concise, polite, accurate, and placed the order without any issues. This was a very smooth and pleasant transaction. Many Thanks
ROBERT H. - 13/05/2022
Megan you are an invaluable resource. I am a Johnson distributor & couldn't get the information you did. I don't know what I would do without your help. Thanks as always for the excellent service!
KAREN K. - 12/05/2022
I really appreciate you Megan, your always on it… its hard to get speedy responses these days and with you its EVERY request I have.
BRANDON N. - 12/05/2022
Fast and on time. Thank You
GOOGLE_REVIEW - 12/05/2022
Kings Marine Service gave us 5 STARS!
KINGS M. - 12/05/2022
Thanks for your quick help, Niosha!!!
MIKE B. - 12/05/2022
Quality product with an easy shopping experience. Fast but expensive delivery.
GOOGLE_REVIEW - 10/05/2022
Everything was good, service and polite personnel answered all my questions. 5 STARS
GOOGLE_REVIEW - 10/05/2022
Hi Deanna, Thank YOU for always being so friendly and helpful when I reach out to you for assistance!!!
VAUL M. - 10/05/2022
Smooth experience! 5 STARS
KHALID A. - 09/05/2022
Very prompt and efficient service! 5 STARS
GOOGLE_REVIEW - 09/05/2022
Opening an account was quick and ease. Also, having parts that have been discontinued and a rebuilt option is very useful and cost saving. 5 STARS
GOOGLE_REVIEW - 09/05/2022
Great customer service and wonderful overall purchasing experience. 5 STARS
GOOGLE_REVIEW - 09/05/2022
It was ALL good! 5 STARS
GOOGLE_REVIEW - 09/05/2022
On time, products all packaged with care. Nothing came broken. Great purchase. 5 STARS
SASHA L. - 09/05/2022
Maria, I would like to thank you for all of your help and patience yesterday. It was a pleasure working with you and look forward to doing more business with you in the future. Regards, Brian K
BRIAN K. - 06/05/2022
Thank you for taking care of us. Niosha was very helpful and I appreciate everyone's work in getting this resolved.
EVERETT C. - 06/05/2022
5 STARS!!!
GOOGLE_REVIEW - 05/05/2022
Received my keypad repair back today. Thank you for getting it back to me so quickly. It looks and is working like a new keypad! Great Job Radwell.
PINO A. - 05/05/2022
Nikki - Well done on all the follow-up's. I know some of these items are tough one's. If it was that e-z, everyone would be doing it !!
STEVE G. - 04/05/2022
Thank you Manu for sending the updated order confirmation. Your customer service this morning was fantastic, and you have made my day! Appreciate your efforts. Have a great day.
SHARON E. - 04/05/2022
Thank you Austin W and Austin B! I want to THANK YOU, both for the amazing effort with making possible to get the PURGE SYSTEM this morning. It has been installed & operating and one of our main machine (130) is back on-line.
JUAN S. - 03/05/2022
Kaitlin did an amazing job. She was professional, knowledgeable and seamlessly led me through the process of getting our items to Radwell. The quote response via email was prompt and we look forward to doing more business with Radwell in the future.
BRIAN G. - 03/05/2022
The product was fine and exactly as ordered. 4 STARS
GOOGLE_REVIEW - 02/05/2022
Great Job! 4 STARS
GOOGLE_REVIEW - 02/05/2022
AB couldn’t deliver until November. 5 STARS
GOOGLE_REVIEW - 02/05/2022
I was very happy with the help I received getting a replacement part for a discontinued part. 5 STARS
GOOGLE_REVIEW - 02/05/2022
GOOGLE_REVIEW - 27/04/2022
Our company uses Radwell quite frequently. They are great about getting the parts we need to us in a reasonable amount of time. 5 STARS
GOOGLE_REVIEW - 27/04/2022
Smooth transaction and fast shipping too. Thanks Radwell 5 STARS
GOOGLE_REVIEW - 27/04/2022
Jamie and Aaron thank you for all your help with my issue….you did Great work and turned it around !
GRANT W. - 26/04/2022
Today I had Jesse H. pick up my unit to take for repair. He was incredibly kind and helpful. Let me know when I can send you my credit card details to complete the order.
ETHAN S. - 26/04/2022
I just wanted to pass along what fantastic customer service that I have received from Adam F. He has helped me out of a few binds here at Georgia-Pacific and I wanted to make sure someone in authority knew what a great employee that they have on their hands. Keep up the good work.
SUPER D. N. - 26/04/2022
Jeff-Thank you for all the information and great customer service. I really appreciate all your efforts to help me figure this out!
DAN D. - 26/04/2022
GOOGLE_REVIEW - 22/04/2022
Yes Mr. Zurita, I am the only "fluent" English speaker here at our place of business so "Mr. Smiley" (aka Ismael R) has been of great help to our company because of the language barrier. We appreciate everything he does for us and how he always goes above and beyond to answer all our questions, whether it is a question about a part, shipping or even tracking information. We appreciate how both you and Mr. Smiley always keep us informed about our orders and quotes. Both of you gentlemen are a big asset to Radwell and once again, we greatly appreciate everything you do for us. Thank you very much!
ELOISA B. - 22/04/2022
We cannot tell you how many times you have saved us! The Proxies we just ordered are 90 days out via OEM and our regular supplier ! Thanks to you we don't have to wait that long!
JACKSON F. - 22/04/2022
Ryan, Thanks for going above and beyond to get PO # C3865-2485 shipped yesterday. I failed to get the order to you at a reasonable time but you still were somehow able to work with your shipping team to get it out. Thanks for all your help!
CHRIS S. - 21/04/2022
Xavier, Thank you so much for the outstanding customer service. It’s been a real pleasure working with you.
CHERYL C. - 21/04/2022
Teresa, thank you for your response! We appreciate the way you and your team have handled our repair/ service. Thank you all for your assistance.
MATT M. - 20/04/2022
Easy web site and parts arrived on time! 5 STARS
GOOGLE_REVIEW - 19/04/2022
GOOGLE_REVIEW - 19/04/2022
Very Helpful! 5 STARS
GOOGLE_REVIEW - 19/04/2022
Found the obsolete parts I needed. My order arrived very quickly! 5 STARS
GOOGLE_REVIEW - 19/04/2022
Oh Ben you’re the best! I just gave a raving review to the sales manager, Bruce, about you. Thanks for the follow up I am truly thankful.
SHARON G. - 19/04/2022
Good morning Shobha, PERFECT ! Thank you very much for your EXCELLENT customer service on arranging these pick ups. I always appreciate the great customer service I get from Radwell
WILLIAM A. - 18/04/2022
My overall experience with Radwell was outstanding. My repair had been sent to a different company first and subsequently they were unable to affect the repairs needed. By the time it was shipped and received by Radwell it had almost been three and a half weeks. The part that was to be repaired is a vital part of our everyday work and not having it has cost us in manpower and material waste. I was able to convey my urgent need to have our unit repaired as quickly as possible. Tanya contacted me and stayed in contact not only assuring me of the priority our repair was given but also made suggestions for shipping. We are due to receive our unit today. This is 48 hours EARLIER than expected. I can't thank the repair team enough for their professionalism.
RONDO S. - 18/04/2022
Thanks for getting my urgent order team Radwell!!!
JAMES B. - 15/04/2022
I really appreciate how responsive you are Jeff. Makes my day easier. Tell your boss you’re the best!
RHONDA F. - 15/04/2022
I love the chat option. I was directed to send my tax exempt cert. My question was answered and everything worked as it was supposed to! Thanks!
VASO V. - 14/04/2022
Three anonymous customers gave Radwell 5 stars today on our Google Reviews page!
GOOGLE_REVIEW - 13/04/2022
I count on Radwell for a lot of things these days!
MICHAEL K. - 12/04/2022
Thank you Kyle!
LINDA G. - 12/04/2022
Jamie thank you for working with me on my HMI repair effort. Your customer service focus is outstanding. I will keep Radwell in mind for any repairs in the future.
BILL S. - 12/04/2022
Your customer service was amazing and I wish other companies were as helpful as you all.
ANDREW S. - 12/04/2022
Many thanks for such quick service!
PAUL B. - 12/04/2022
GOOGLE_REVIEW - 11/04/2022
Great service! 5 STARS
GOOGLE_REVIEW - 11/04/2022
Good product at good price! 5 STARS
GOOGLE_REVIEW - 11/04/2022
Nikki, I really appreciate the kind and timely customer service you have provided on my order. Very impressive. Grateful regards, Randy
RANDY M. - 11/04/2022
Chynna assisted me with my orders 2 days in a row and both times very efficiently . I really appreciate the level of service that is often missing elsewhere.
CHANKUK P. - 08/04/2022
I spoke with Niosha ( Very helpful ) from Customer Satisfaction, and she has informed me that that Radwell is expected to get the part on 4-12. Should arrive in two days. Good communication Niosha.
CHARLIE R. - 07/04/2022
Delivery was on time! 5 STARS
GOOGLE_REVIEW - 07/04/2022
Quick easy found what i was looking for right away. shipping was great had items 2 days before expected date. 5 STARS
GOOGLE_REVIEW - 07/04/2022
I wanted to touch base with you regarding my salesperson Megan B. I wanted you to know my experience with working with her. Last August we had an electronic cabinet fire. Megan was instrumental in assisting me in getting all the parts we needed to get back up and running. This was a 3-day process of ordering rushing, flying, expediting from wherever she could find the parts. She was amazing, knowledgeable and went above and beyond with her assistance. She basically orchestrated and coordinated all the shipments. I was impressed to say the least! You have an exemplary employee!
YVONNE V. - 07/04/2022
Radwell has the stuff. Product that is "new old stock" are really new old stock. They have bailed me out many times. I would recommend them. 5 STARS
GOOGLE_REVIEW - 06/04/2022
Very good ... I WILL be shopping here again. 5 STARS
GOOGLE_REVIEW - 06/04/2022
On time delivery and products are the accurate per specified. 5 STARS
GOOGLE_REVIEW - 06/04/2022
Exactly what I was looking for & shipped quickly. 5 STARS
GOOGLE_REVIEW - 06/04/2022
Delivery was on time! 5 STARS
GOOGLE_REVIEW - 06/04/2022
Donald gave us high ratings in the areas of service, salesperson, and promptness!
DONALD E. - 06/04/2022
Thank you very much Chris L.! That is great news and I appreciate all your hard efforts in repairing my board. Looking forward to getting the part back to get my machine back up and running.
JEROME F. - 06/04/2022
Hi Cody, I just wanted to express how appreciative I am of John S's support, efficiency, and quick response time in handling my orders. Regards
ISABEL C. - 01/04/2022
Very professional and answered all questions. Very helpful. 5 STARS
GOOGLE_REVIEW - 01/04/2022
Radwell has become my go-to site for parts. Multi Tier shopping options on most automation sensors has been a real savings and the site and people are top notch. 5 STARS
GOOGLE_REVIEW - 01/04/2022
They have the parts I need to keep my machines running. Their prices are also good. 5 STARS
GOOGLE_REVIEW - 01/04/2022
Hi Lucy, Thank you for the quick response !
ANTHONY V. - 01/04/2022
Thank you Kassy for your quick assistance!
TRACI A. - 29/03/2022
Sales rep, Gabby, talked me through all of my options. Then helped set up the order, all good !
JOHN M. - 29/03/2022
Great job Deanna. Now that is customer service! Way To Go !
SYLVIA S. - 29/03/2022
TARA H. - 25/03/2022
Excellent job getting it shipped out a day earlier than expected. 5 STARS
GOOGLE_REVIEW - 25/03/2022
I really appreciate the expedited quote. It was a pleasure working with such a courteous and knowledgeable employee.
MARCIA B. - 25/03/2022
GOOGLE_REVIEW - 24/03/2022
Craig M gave Radwell a 5 stars review score!
CRAIG M. - 24/03/2022
RUTH V. - 24/03/2022
Excellent job getting it shipped out a day earlier than expected. 5 STARS
GOOGLE_REVIEW - 24/03/2022
Great service and Quick dispatch. 5 STARS
GOOGLE_REVIEW - 23/03/2022
5 STARS!!! Everything went as planned.
GOOGLE_REVIEW - 22/03/2022
Refurb part offered to offset lengthy original part lead time.... worked out great! 5 STARS
GOOGLE_REVIEW - 22/03/2022
I found what I needed and shipping was fast. 5 STARS
GOOGLE_REVIEW - 22/03/2022
This was the exact part I was looking for at a great price. Worked perfectly after installation.
ERIC W. - 22/03/2022
Good Morning, thank you for your response. I look forward to doing more business with you.
STEPHEN J. - 21/03/2022
Dennis – awesome job on this! Thanks everyone for your excellent service on these two rush repairs!
CRAIG A. - 21/03/2022
Wow! Super Fast customer support Lucy! Much Appreciated.
ANDY S. - 18/03/2022
Ron rated rated us excellent in service and his sales person was excellent as well!
RON S. - 18/03/2022
You’re the best – thank you Deanna!
CHRISTOPHER G. - 17/03/2022
Thank you so much for all of your time, effort and help! I really appreciate it !
MICHELLE W. - 17/03/2022
Thanks again Deanna, I appreciate the top notch customer service.
MARTIN F. - 17/03/2022
GOOGLE_REVIEW - 16/03/2022
GOOGLE_REVIEW - 16/03/2022
Guest checkout is really useful. 5 STARS
GOOGLE_REVIEW - 16/03/2022
Had what I needed and got it here quick. 5 STARS
GOOGLE_REVIEW - 16/03/2022
Great experience! 4 STARS
ANDY N. - 16/03/2022
Fast and Awesome! 5 STARS
GOOGLE_REVIEW - 16/03/2022
I liked that Radwell had the obsolete and discontinued part somewhere on one of their warehouse shelves and shipped it to me fast. Fast is critical when my boiler is down in northern Minnesota in -30 F weather, and I never dreamed I'd find a replacement for this dinosaur component! A big Thank You to Radwell for sparing us from disaster! 5 stars for you Radwell!
GOOGLE_REVIEW - 16/03/2022
GOOGLE_REVIEW - 16/03/2022
Good Morning – thank-you for the prompt response. Thank-you for the great service- these days it’s very rare to find a group that can ‘get the job done’ with no fuss and this level of expediency
GIANLUCA D. - 09/03/2022
Thanks, Margaret! I hope Radwell knows what a great team they have – you guys are awesome!
SUE E. - 08/03/2022
They had the belts I needed and the shipping was fast. 5 STARS
GOOGLE_REVIEW - 08/03/2022
No problems, good service. 5 STARS
GOOGLE_REVIEW - 08/03/2022
4 STARS! Easy shopping. Mostly always has what I'm looking for!
GOOGLE_REVIEW - 08/03/2022
Great shopping experience, part arrived quickly. 5 STARS
GOOGLE_REVIEW - 08/03/2022
5 STARS The online ordering process went really we no complications at all.
GOOGLE_REVIEW - 08/03/2022
GOOGLE_REVIEW - 08/03/2022
5 STARS!!!!
GOOGLE_REVIEW - 04/03/2022
Just wanna say Thank you Kevin for your help and assistance with my recent order and the things you taught me. If I taught you anything, let it be this… If you believe in yourself, try really hard and never give up… secondly - ANY Pizza is a personal Pizza.
RICK P. - 04/03/2022
GOOGLE_REVIEW - 03/03/2022
Nikki- I appreciate your help. It’s always a pleasure to work with Radwell due to people like you.
TED O. - 03/03/2022
GOOGLE_REVIEW - 03/03/2022
Matthew- Thank you for the amazing job you do!
CARMEN H. - 03/03/2022
Excelente forma de comprar! 5 STARS
GOOGLE_REVIEW - 02/03/2022
Other dealers had a 2 month lead time, Radwell delivered it in 3 days! 5 STARS
GOOGLE_REVIEW - 02/03/2022
5 STARS Excellent service. fast shipping, had exactly what I needed
GOOGLE_REVIEW - 02/03/2022
Worked as advertised! 5 STARS
GOOGLE_REVIEW - 02/03/2022
Hello Holly! We are thrilled to have this opportunity with Radwell! We have another Power Supply we would like to send your way for re-build. We will pay for the expedited repairs and shipping as well!
KRISTEN S. - 02/03/2022
Excellent customer service Andrew!!!
SHERRY N. - 01/03/2022
I would like to make sure that someone knows that I have been dealing with Christopher Woods on and off for approximately five years. He has always been willing to go the extra mile for even as little of a customer as I am, and provide necessary data, assistance, and customer satisfaction on every transaction. This fella is truly a pleasure and a professional when servicing myself, and I am sure, all his other customers, with nothing but his best
JOHN B. - 01/03/2022
I have been using for sourcing parts for several years now and have never been disappointed. 5 STARS
GOOGLE_REVIEW - 25/02/2022
Great service, parts arrived on time! 5 STARS
GOOGLE_REVIEW - 25/02/2022
Radwell International team! Please pass our thanks to your entire team for the expertise in resolving the problems with the UPS unit sent for repair. We have placed the unit back in service in the boiler plant, and it is operating as designed and expected, to protect the boiler and control systems. Thank you again!
DAVE C. - 25/02/2022
Fast - Friendly- FANTASTIC 5 STARS
GOOGLE_REVIEW - 24/02/2022
I have been using for sourcing parts for several years now and have never been disappointed. 5 STARS
GOOGLE_REVIEW - 24/02/2022
Deanna- You’re the bomb my friend! Thank you
DEBBIE M. - 24/02/2022
Thank you for everything Maria. You were extremely helpful. I really do appreciate it. Have a wonderful day!
SUSAN W. - 24/02/2022
Benton is always professional, a fast responder, and kind - Thank you Radwell and Benton!!!!
LINDA M. - 23/02/2022
Shopping was easy and delivery was fast! 5 STARS
GOOGLE_REVIEW - 23/02/2022
Their website said they had the parts in stock, ordered the parts and they arrived! Pretty good for this day and age. Thank you Radwell! 5 stars
GOOGLE_REVIEW - 21/02/2022
Needed a fan motor and blower wheel to repair a condo bathroom. the replacement part fit and worked like an original equipment part; Delivery time and status communications were top notch. I would buy again and recommend the company as trustworthy. 5 stars
GOOGLE_REVIEW - 21/02/2022
Radwell seems to always have the stock I'm looking for.. 5 stars
GOOGLE_REVIEW - 21/02/2022
Dear Nikki, Thank you for your efforts to supply us with a replacement unit. It was in great condition. Best Regards
MEGUMI O. - 21/02/2022
Took me a while to get around to it but it looks as if our problem is all set thanks the technical consult from T.J. I appreciate the assistance!
STEVE G. - 18/02/2022
Lucy YOU are AWESOME!!! Thank you very much for ALL your help!!
BETH B. - 18/02/2022
5 STARS! Excellent service
GOOGLE_REVIEW - 17/02/2022
Sharon has exceeded my expectations for customer service. Timely responses and going the extra mile to confirm that parts would be shipping. Also, assisting with a tax problem just because I asked for help. Much appreciate
MATT W. - 17/02/2022
I have been dealing with Andy and he has been very helpful and knowledgeable in every part possible while also being quick to respond and get the parts ordered and shipped. He is absolutely amazing and makes me want to order more parts from him versus going to different vendor regardless of price. Thank you, Andy!!
KENNETTE A. - 16/02/2022
Hello Peggy, Many thanks to you and the team at Radwell on the rapid turnaround of our I/O module. Thanks for the speedy service.
RICK T. - 15/02/2022
Huge thank you to everyone involved getting this order out! You guys really came through for the customer. I appreciate all of your help
KEVIN C. - 15/02/2022
I ordered -they shipped. Good price for a needed product. 5 STARS
GOOGLE_REVIEW - 15/02/2022
Thank you for sending the confirmation. Kyle has been very responsive when I have any requests. I appreciate his service. Have a wonderful day!
ANN L. - 15/02/2022
Good Job Guys ! SO HAPPY I could get the part # SVS-300.
LAUREN R. - 15/02/2022
Thank you for all the help you guys are awesome and life savers.
HERMAN G. - 14/02/2022
5 STARS Easy ordering and fast delivery.
GOOGLE_REVIEW - 14/02/2022
Nothing else to say but 5 STARS!
GOOGLE_REVIEW - 11/02/2022
In these crazy supply chain times, it is awesome to have a company like Radwell that provided excellent service and support!
GOOGLE_REVIEW - 11/02/2022
I got the item as it was described. 5 STARS
GOOGLE_REVIEW - 11/02/2022
Excellent service! 5 STARS
GOOGLE_REVIEW - 11/02/2022
They understood the assignment! 5 STARS
GOOGLE_REVIEW - 11/02/2022
Always have what I need. Ships quickly and reasonably priced. 5 STARS
GOOGLE_ F. - 11/02/2022
Hana, you are a machine! I wish all salesreps were as good as you, Jayme, and Rachael! You three are the definition of customer service! I thank you for all of you efforts!
JERRY V. - 11/02/2022
Got a defective breaker. Called customer service and they were great. Got me a return form. I shipped the item back while a new replacement was sent. Received a credit memo when the item was checked out by Radwell. Just how you want the system to work. Repeat customer.
JOHN A. - 11/02/2022
Brian- It was a pleasure going business with you and your company.
MIKE T. - 10/02/2022
Thank you Niosha! You will help me sleep better tonight now. These are impossible to find – Radwell really came through for us – again!
ROBERT W. - 10/02/2022
Thank you for your service Radwell ! We appreciate your business and look forward to continuing service!
KIN F. - 10/02/2022
Thank you so much! Have a blessed day Nikki! Thank you for all your help. All of you at Radwell Thank you!
CHESLEY P. - 03/02/2022
Brian rated us excellent in the areas of Salesperson, Promptness, and Pricing!
BRIAN F. - 01/02/2022
Nikki your help with our return is truly appreciated!
SHAWN K. - 01/02/2022
Maria, I truly appreciate you always getting quotes back so quickly! Thank you
AUSTIN H. - 01/02/2022
Yet again, Travis at Radwell saves the day! Thanks for the great option that beat out another vendor by months.
KELI H. - 01/02/2022
Quick service on time delivery! 5 STARS
GOOGLE_REVIEW - 31/01/2022
Intuitive website. It's very easy to find the products you're looking for. Fair pricing and fast shipping. 5 STARS
GOOGLE_REVIEW - 31/01/2022
Excellent quality. Exactly what I was expected. Fast delivery. Kudos Radwell! 5 STARS
GOOGLE_REVIEW - 31/01/2022
GOOGLE_REVIEW - 31/01/2022
Excellent service and great product selection! Especially for the obsolete and hard to find items. 5 STARS
GOOGLE_REVIEW - 31/01/2022
Fast and effective sourcing of proximity switches. Worth paying more to get critical safety equipment running as quickly as possible! 5 STARS
GOOGLE_REVIEW - 31/01/2022
Although I received the wrong part number in the parcel customer service took care of it quickly- the correct part was sent out immediately. It was a good experience overall.
GOOGLE_REVIEW - 31/01/2022
Huge inventory for most discontinued items. 5 STARS
GOOGLE_REIVEW - 31/01/2022
Hi Bob-The servo works great! I think you fixed the problem. Where do I tell everyone how awesome you are? Thanks again
JOSH F. - 31/01/2022
You guys did an awesome job! You repaired my circuit board, got it back to me properly, and now my boiler is up and running again in this cold weather! I would definitely recommend your company and your service! Also, you all kept me posted along the way with the progress of the job.
PAUL J. - 31/01/2022
I receive the repaired board back from you yesterday and it seems to be working well. Thanks a lot for the fast turnaround. It is greatly appreciated.
JULIEN Z. - 31/01/2022
Thank you for rushing this part for repair it now works as it should! Thank you Team!
BILL M. - 31/01/2022
fast service 5 STARS!
GOOGLE_REVIEW - 29/01/2022
The ordering process was easy and convenient. Thank you! 5 STARS!
GOOGLE_REVIEW - 25/01/2022
Loved customer service company response time was awesome absolute pleasure to deal with great company 5 STARS!
GOOGLE_REVIEW - 19/01/2022
Excellent service,excellent shipping. 5 STARS!
GOOGLE_REVIEW - 19/01/2022
I got exactly what I ordered in a timely fashion and a bag of candy, I don't eat candy but my employees enjoyed it. Thank you 5 STARS!
GOOGLE_REVIEW - 19/01/2022
We have purchased from Radwell several times now, exceptional support each time 5 STARS!
GOOGLE_REVIEW - 19/01/2022
Received exactly what we asked for. thanks. 5 STARS
GOOGLE_REVIEW - 16/01/2022
Very fast, accurate service and shipping. received exactly what I needed and ordered.
GOOGLE_REVIEW - 16/01/2022
Right on time. They were easy to work with and the part was as described. This is the second time I ordered from them and will do so in the future.
GOOGLE_REVIEW - 16/01/2022
Excellent service. After 2 transactions, I've been very satisfied with the product and delivery. 5 STARS!
GOOGLE_REVIEW - 16/01/2022
Keep Deanna’s contact information, Radwell has been a great source for finding drives and they even have a repair service!
CRYSTAL N. - 16/01/2022
Excellent website, easy to find information. Excellent staff, they communicate well and are prompt to respond.
DWIGHT J. - 12/01/2022
We put the Motor in and it is running with no problems. Good job repairing. I may be sending the one we pulled and maybe our spare. Keep up the good work.
JACK L. - 07/01/2022
Had exactly what I needed when no one else did!
GOOGLE_REVIEW - 07/01/2022
Fast shipping and spot on with the products! 5 STARS
GOOGLE_REVIEW - 07/01/2022
GOOGLE_REVIEW - 06/01/2022
Very nice people to deal with. My order was shipped in a timely manor. Good products.
ANONYMOUS - 06/01/2022
Good service and I love the candy they include with your order! 5 STARS
GOOGLE_REVIEW - 05/01/2022
Very good product, quick shipments, they save downtime! 5 STARS
GOOGLE_REVIEW - 05/01/2022
Thank You. We received the Omron DAC01 Display Panel. Looks new and works great! Thank You. I passed your information over to our manufacturer. Again, thank you. Ronnie W
RONNIE W. - 04/01/2022
I just wanted to let you know I had to use Radwell over the weekend(New Years Eve) and my hats off to these guys to a job well done. I worked with Greg W and he did an outstanding job. He opened the building up and directed the flight needed for same day shipment. Its great to know we have these guys in our corner in time of need.
MIKE F. M. - 04/01/2022
Hello and happy new year! I received my repaired board back from you yesterday and it seems to be working well! Thank you for the fast turnaround, This is greatly appreciated.
JULIEN Z. - 04/01/2022
I would love to see the wait time on used units to be shorter but I rate the company excellent in areas of Price- Promptness and Salesperson.
DANIELLE H. - 04/01/2022
Thank you Kathleen for updating my repair order so fast! This is why I continue to do business with Radwell, great customer service! Jim
JIM W. - 03/01/2022
I just wanted to take a minute and say thank you for all the help this past year. Your help and hard work don’t go unnoticed. I’m very grateful to have guys like you and your team to call on for help. I wish you all the best in 2022!
KYLE P. - 03/01/2022
Radwell really delivered on time and was very honest with the condition of items I bought. 5 STARS!
GOOGLE_REVIEW - 30/12/2021
Fast and Easy! 5 STARS
GOOGLE_REVIEW - 30/12/2021
Hello! We received the parts we ordered on Friday and the machine is up and running thank you guys for all your help!
AZ P. - 28/12/2021
Got the right part overnighted three days before Christmas! Arrived on time and was installed before the holiday break! 5 STARS
GOOGLE_REVIEW - 28/12/2021
Great description. Easy to order. Quick delivery as promised. 5 STARS
GOOGLE_REVIEW - 28/12/2021
Easy Shopping! 5 STARS
GOOGLE_REVIEW - 28/12/2021
Happy Holidays Radwell! You always come through for us! 5 STARS
GOOGLE_REVIEW - 28/12/2021
Perfect every step of the process!
GOOGLE_REVIEW - 22/12/2021
Its all Good! 5 STARS
GOOGLE_REVIEW - 22/12/2021
Aaron took my order quickly, very easy transaction.
ANDY K. - 22/12/2021
Very pleased with the way my initial purchase was handled (including the fast handling of my sales tax exemption certificate). Your corporate communications are fast and professional, and I'm looking forward to doing more business with Radwell in the near future.
JOEL A. - 21/12/2021
My purchase went smoothly. 5 STARS
GOOGLE_REVIEW - 20/12/2021
My purchasing experience was very good. The product was in stock and shipped very quickly. 5 STARS
GOOGLE_REVIEW - 20/12/2021
Miguel- you are a HERO at the Lemm Corp. Going to post your pic on the wall and tell all our r=employees that this is the man that created much less work for you all! Thank you for your help as our drive is now working!
RON R. - 20/12/2021
Robin from USPS rated Radwell excellent in pricing, promptness and salesperson! Thank you Megan B!
ROBIN C. - 20/12/2021
Se cumplió con el producto comprado, y tiempo de entrega- 5 STARS
GOOGLE_REVIEW - 17/12/2021
Accurate description, good image, fast order confirmation and shipment. 5 STARS
GOOGLE_REVIEW - 17/12/2021
Teresa-we got the parts, thank you very much. it is nice to see that there are companies found on google that still answer the phone and have excellent customer service.
RUDY A. - 17/12/2021
We installed the part quickly after it arrived (8AM!) and finished programming it. We are up and running! Thank you for your help- you are a lifesaver!
FRANK D. - 17/12/2021
One of the parts that was ordered was not what the description said it was and we were not able to use it. Customer service was very quick at responding back to my claim and sending me a RMA to return the part for a credit.
GOOGLE_REVIEW - 17/12/2021
Thank you for getting this order to us so fast! Beau is going to be happy! - Tim
TIM W. - 15/12/2021
They deliver what is promised! 4STARS
GOOGLE_REVIEW - 14/12/2021
Always a pleasant experience. I prefer to go through Hana. 4 STARS
GOOGLE_REVIEW - 14/12/2021
They have always been fast and accurate on my orders! 5 STARS
GOOGLE_REVIEW - 14/12/2021
Any room where Radwell can improve? NOOOO- you guys are great!
GOOGLE_REVIEW - 14/12/2021
Julia - you are a radiant star of customer care. A local pocket of order in a world of entropy.
ALEX B. - 13/12/2021
Thank you for your help with my order Kaitlin! I am beyond impressed with your efforts and with Radwell International. One rarely finds this level of customer service these days...anywhere. I'm a retired expert in the area of customer service and definitely know when quality service is being provided. Sincerely -Bill P
ANONYMOUS - 13/12/2021
So yesterday, with my production line down, I was in a rush to get the part needed to get it back up and running, ASAP. I knew that Zach was the one to call at Radwell. He went above and beyond to make sure I had a part for Saturday morning which got me up and running! Thank you
ANONYMOUS - 13/12/2021
We received and installed our new VFD on Saturday, and are about to start Production this morning!
GOOGLE_ F. - 13/12/2021
Everything worked out great with my order Glenn! Thank you so much for all your help.
ANONYMOUS - 13/12/2021
Teresa thank you for taking care of my dilemma. I am looking forward to doing more business with Radwell in the near future! ord 13786337
JERRY S. - 09/12/2021
Lucy E Rocks! Thank you for helping me.
JAKE E. - 09/12/2021
Very pleased with the prompt and accurate service I received from Austin B today. He is very knowledgeable and was able to help me quickly and completely. Some of the best customer service I have had recently.
LUKE D. - 06/12/2021
I wanted to send you and the team a quick note of thanks. I appreciate so much the effort you guys put forth to help repair our four boards and get our welding robot back up and running. I know there was a lot of back and forth and I believe you even hand delivered some of the boards to ensure we had what we need. In today’s market, that is just not the norm so I wanted to reach out and say Thank You !! #13742953
ZACHARY G. - 06/12/2021
Buen tiempo de entrega antes de lo predicho la calidad del producto buena. 5 STARS
GOOGLE_REVIEW - 03/12/2021
Ease and convenience of website. 5 STARS
GOOGLE_REVIEW - 03/12/2021
Found exactly what I needed, communication about the order was great, and shipping was fast. Overall very happy! 5 STARS
GOOGLE_REVIEW - 03/12/2021
Fast shipping and spot on with the products! 5 STARS
GOOGLE_REVIEW - 03/12/2021
I’m very impressed with Radwell. You guys have quite an organization. The automation is incredible!
BEN W. - 03/12/2021
Just want to point out how helpful Sharon was with updating our bill to information. Also, it was a small invoice and you helped instantaneously! Just wanted to say thank you! Have a nice week.
RICHARD V. - 02/12/2021
Benton B was our representative and he was very helpful and got us shipped what we needed--Should be here tomorrow.
SONDRA H. - 02/12/2021
Teresa- Thank you very much for taking care of this issue. I'm looking forward to doing more business with Radwell in the future.
JERRY S. - 01/12/2021
Thank you Chelsea. You are amazing as well as Radwell. Thank you all for your help.
MATTHEW M. - 01/12/2021
Krystal your efforts are greatly appreciated!
JON P. - 01/12/2021
WANDA J. - 30/11/2021
My salesperson, Tea, deserves a big Thank you and a pay raise!
GOOGLE_REVIEW - 29/11/2021
Tea-I appreciate your quick response and professional yet pleasant attitude!! You and your company have saved the day for our customer!!
DANNY D. - 29/11/2021
Russ picked it up our repair originally so would work I suppose to have him bring it back. That’s a nice feature that you guys offer. Really nice dealing with Radwell and your repairs have been performed well. Happy Thanksgiving.
GOOGLE_REVIEW - 24/11/2021
Fast shipping, excellent job!!! 5 STARS
GOOGLE_REVIEW - 24/11/2021
Thank you, Tea, for the quick turnaround. You are excellent; we appreciate your professionalism and support!
IBIS A. - 24/11/2021
GOOGLE_REVIEW - 23/11/2021
Delivery was quick and price was 30 percent of factory price! 5 STARS
GOOGLE_REVIEW - 23/11/2021
As Always, Spot on Service... 5 stars
GOOGLE_REVIEW - 23/11/2021
GOOGLE_REVIEW - 23/11/2021
My first official customer quote. The representative Ismael R, was clear and honest, provide support to my inquiry in my request language. Offered direct future service via email for inquiries, quotations and order placing.
JOSE G. - 22/11/2021
Good afternoon John. I can finally tell you that repairs that CDE has sent to Radwell, have had a positive response. We put into service a drive that had been serviced and my tech reported to me that he was impressed with how thoroughly the drive had been worked over. Most importantly, when installed, the drive worked as expected. With this in mind, I have several more drives to send in for service!
BRUCE H. - 18/11/2021
What's not to like? Products we need, speedy shipping .. they're on it! 5 STARS
GOOGLE_REVIEW - 18/11/2021
Radwell is a great company to do business with. They do what they say they will do. 5 STARS
GOOGLE_REVIEW - 18/11/2021
Great. Fast servers. 5 STARS
GOOGLE_REVIEW - 18/11/2021
Delivery was quick and price was 30 percent of factory price 5 STARS
GOOGLE_REVIEW - 18/11/2021
Thank you Nikki! Your professionalism and customer service are above par!
RENE R. - 17/11/2021
Kaitlin, we appreciate the ease of the resolution, with you and Radwell! I will continue to use Radwell whenever possible. SCS.
STEVE - 16/11/2021
Easy parts finding, reasonably priced, great correspondence, easy check out. I've used them many times, and will again and again. 5 STARS
GOOGLE_REVIEW - 16/11/2021
Radwell has been very helpful and keeps me informed as to my order. 5 STARS
GOOGLE_REVIEW - 16/11/2021
Parts arrived promptly and as ordered! 5 STARS
GOOGLE_REVIEW - 16/11/2021 is always accommodating and prompt. Great customer service. 5 STARS
GOOGLE_REVIEW - 16/11/2021
Very easy to order, good pricing and quick shipping ! Will definitely purchase from them again in the future. 5 STARS
GOOGLE_REVIEW - 16/11/2021
Hey Jamie- Tell the team great job on the PC board repair. Installed this yesterday and everything works just like new! Cheers
LEE C. - 09/11/2021
Keep doing what you guys are doing!
PHIL M. - 09/11/2021
Thank you again Ryan, you guys came in clutch for us!
PHIL M. - 09/11/2021
Thank you for your efforts and the great service, we will keep your company in mind for future projects.
STEVE T. - 04/11/2021
GOOGLE_REVIEW - 01/11/2021
GOOGLE_REVIEW - 01/11/2021
Radwell had the the part I needed in stock and I received in a very timely manner. Very happy with my purchase 5 STARS
GOOGLE_REVIEW - 01/11/2021
You guys are the best. #Midwest Muscle
JEREMY H. - 29/10/2021
Hey James, Thank you so much for your help with the drain valve a month or so ago. You were a life saver!
ADAM T. - 29/10/2021
Thank you very very much for your time, your crew members time, and getting me an immediate answer to my questions.. Well done.
MANNY O. - 28/10/2021
I just wanted to say how INCREDIBLE Tanya is! She not only went out of her way to pick the part herself and send photos, but also had it evaluated to ensure the customer would receive a working replacement.
SHERRI R. - 28/10/2021
Glenn M was good to work with, a credit to the company.
ROBERT M. - 28/10/2021
Just wanted to let you know that Peggy did a great job for me yesterday in getting the part I needed and arranging the courier service. We were back up and running before 730p last night!
TODD H. - 28/10/2021
Radwell is an excellent resource for industrial supply. Mainly, as anyone knows, for older or discontinued items, and rebuilding/repairing motors servos anything. We do a lot of business with them and will continue to as the value of service is irreplaceable.
GOOGLE_REVIEW - 27/10/2021
I've bought parts from Radwell many times. Always great, fast shipping, the correct item and access to parts that are difficult to find other place! 5 STARS
GOOGLE_REVIEW - 27/10/2021
Fast shipping. Great product. Thank you.
GOOGLE_REVIEW - 25/10/2021
Easy ,simple and fast response.
GOOGLE_REVIEW - 25/10/2021
You have not disappointed. Thank you.
GOOGLE_REVIEW - 25/10/2021
Thanks John. Really appreciate the high level of service. Have a great weekend
MATT B. - 25/10/2021
Fast delivery and availability! 5 STARS
GOOGLE_REVIEW - 21/10/2021
Easy to maneuver on the site and fast shipping. 5 STARS
GOOGLE_REVIEW - 21/10/2021
Teresa you can stop there! This document and information is absolutely PERFECT!!!! Thank you so much for helping us figure this out!
STACY W. - 20/10/2021
Thank you Diane! I appreciate your patience during those times we got a little out of control. You were always there to help me get things straight again.
KIM @. F. - 20/10/2021
GOOGLE_REVIEW - 19/10/2021
Always glad to do business with a reputable company.
CHUCK M. - 19/10/2021
Just an FYI, part is here and installed working great, Thanks, for your help!
CRAIG L. - 18/10/2021
GOOGLE_REVIEW - 18/10/2021
Very fast service, very reliable. When there has been a return, very courteous, quick response with needs. 5STARS
GOOGLE_REVIEW - 18/10/2021
Good customer service, had the part in stock. It was delivered the day it was suppose to come. Satisfied customer! 5 STARs and a thumbs up!
GOOGLE_REVIEW - 18/10/2021
Excellent Pricing- Excellent Service- and Prompt Delivery
ANGEL A. - 15/10/2021
So far so GREAT! 5 STARS
GOOGLE_REVIEW - 15/10/2021
Yes ! We got our rush order and sent it on through to the end user so everyone is happy. Thank you!
LINDA F. - 15/10/2021
Got parts quickly! 5 STARS
GOOGLE_REVIEW - 14/10/2021
Thanks for all your help!! We got it exactly in time anticipated and end customer is very happy! I got compliments from many different levels of management. I appreciated the persistence in getting this out!!!
GENE E. - 14/10/2021
Kaitlin, I got the product today- HUGE thanks for your help
MICHAEL B. - 14/10/2021
Samantha has been great!
CHARLES W. - 13/10/2021
Tea can work magic and helps me out with hard to find electronics. Thank you!
MITCH K. - 13/10/2021
GOOGLE_REVIEW - 11/10/2021
Delivered on time! 5 STARS
GOOGLE_REVIEW - 11/10/2021
I indicated a need for rapid shipping, and Radwell came through!! Good communications via email. Brian-
GOOGLE_REVIEW - 11/10/2021
Shipping was fast and the product was exactly as they described. Radwell got me back up and running in no time.5 STARS
GOOGLE_REVIEW - 11/10/2021
John- thank you for all your help with my warranty item. I really appreciate it.
ROBIN W. - 08/10/2021
GOOGLE_REVIEW - 08/10/2021
I was excited to get my part back repaired and it is working great. My whole family says thank you for the hot shower and heat!
JOHN P. - 08/10/2021
Excellent service and excellent response. 5 STARS
GOOGLE_REIVEW - 07/10/2021
Gloria rated Radwell EXCELLENT in both sales representative and promptness in handling her order.
GLORIA F. S. - 07/10/2021
Thank you for getting these out so quickly. We were up and running by noon today!
SHERRY N. - 07/10/2021
Awesome service!!! Thank you for everything Austin, you are amazing!
LAUREN C. - 07/10/2021
They were able to supply a hard to find part quickly and got it here fast! 5 STARS
GOOGLE_REVIEW - 06/10/2021
Product was as described and shipped fast! 5 STARS
GOOGLE_REVIEW - 06/10/2021
Great!!!! 5 STARS
GOOGLE_REVIEW - 06/10/2021
I have to say that Dave, Noreen, and Gevona have been excellent in their customer service responses, quickness to resolve the issue and have all been very professional.
EMILIE H. - 06/10/2021
Thank you Austin! It was a pleasure ordering from you!
JOHN M. - 06/10/2021
Hi Teresa,-I just wanted to say again that you have a keeper in Ms. Nikki! She is fast to respond and goes the extra mile when it comes to customer care.
MARK J. - 05/10/2021
Great! Fans arrived quickly and work as promised.
GOOGLE_REVIEWS - 04/10/2021
Quick and easy to find what I needed and to order.
GOOGLE_REVIEW - 04/10/2021
Luis rated Radwell excellent in both salesperson and promptness to handle their request!
LUIS L. - 04/10/2021
Adam is always quick to assist and does a great job. I'll be sending more business y'alls way because of him.
NICK S. - 04/10/2021
Thank you guys for making this last minute rush happen for me tonight, I really appreciate it! Have a great weekend
NICOLE S. - 01/10/2021
Radwell had the parts we needed and got them to us exactly when they said they would. I would definitely recommend them!
GOOGLE_REVIEW - 01/10/2021
I received the motor this morning and wanted to thank you for your professionalism and help expediting this for the District!
DAWN G. - 01/10/2021
Thank you for your assistance and keep up the good work!
ROBINSON R. - 01/10/2021
Thank you for your help resolving our issues. It means a great deal to our business.
FRANK R. - 01/10/2021
Zach is a pleasure to work with. He exceeds in customer service and always go the extra mile to help me out.
ANONYMOUS - 30/09/2021
Thank you for your service!
KIM F. - 30/09/2021
Dwaine was an absolute pleasure to deal with. The whole process of selling my items was made super easy and everything was explained to me clearly. I will definitely be a returning customer.
ANONYMOUS - 29/09/2021
Bob rated us excellent in staffing and promtness!
BOB B. - 28/09/2021
We appreciate doing business with Radwell. THANK YOU for the incredible awesome job you do, Steve, getting us quotes, repairs started, and processing our orders in the super-fast way you always do. You’re always on top of your game Steve!!!
PEDRO - 24/09/2021
I was now able to log in with no issues, thanks so much for you quick attention!
MYRA R. - 23/09/2021
Great service is hard to find now days but your company seems to have everything together.
BRIAN A. - 23/09/2021
We would like to thank you & your company for your quick response to our needs and the speedy repair to our equipment.
BRIAN A. - 23/09/2021
Radwell provides and the relatively fast shipping.
GOOGE_REVIEW - 21/09/2021
I have recently discovered your online Marketplace and have put a few orders through already. I have got to say, I am liking the service !
DAVE T. - 21/09/2021
Shopping with Radwell is always simple. The reps are very knowledgeable and they always always have what you need in stock somewhere. I also like the fact that they always have 3 price levels to choose from.
ANONYMOUS - 20/09/2021
I always get a quick response via e-mail. Always friendly. 5 STARS
GOOGLE_REVIEW - 20/09/2021
Good customer service and fast delivery.5 STARS
GOOGLE_REVIEWS - 20/09/2021
I appreciate the quick responses!
ARTHUR M. - 17/09/2021
GOOGLE_REVIEW - 17/09/2021
Muy rápido y exactamente lo que pedí
GOOGLE_REVIEW - 16/09/2021
Thank you so much for all you do for my company. Great to work with you!
SCOTT G. - 16/09/2021
Parts were as described and delivered timely. Thank you! 5 STARS
GOOGLE_REVIEW - 16/09/2021
Buying and shipping are just as described. Easy and very user-friendly. Sometimes I think I get my orders in sooner than expected. 4 STARS
GOOGLE_REVIEW - 15/09/2021
Thank you for the proactive update on my recent order Jerry. Not many do that any longer and it is so important in my line of business.
MATT R. D. - 15/09/2021
Thank you very much Lucy for your wonderful customer service. I look forward to doing more business with you in the future.
JOHN H. - 15/09/2021
Just wanted to let you know how amazed I am on how professional, efficient and thorough Jerry V is!
GOOGLE_REVIEW - 15/09/2021
Radwell is one of the best suppliers I have ever used. Customer support, vast inventory, ease of access through the website, and they are truly an asset to our daily operations.
NICK A. - 15/09/2021
Easy to shop and purchase items. Quick shipment of product as well. 5 STARS
GOOGLE_REVIEW - 14/09/2021
They killed it as always. Fast delivery, great product. Logistics fee was 10 bucks on a 1k purchase, I can deal with that!
GOOGLE_REVIEW - 14/09/2021
GOOGLE_REVIEW - 14/09/2021
Buena! Kayla always gives me great service. 5 STARS
GOOGLE_REVIEW - 14/09/2021
GOOGLE_REVIEW - 10/09/2021
I really appreciated the friendly and professional customer service I received from Cole. I wish all CS agents took this much pride in service.
ARNOLD M. - 10/09/2021
Quick and efficient! Thank you for your service! Security Plumbing
CAROLYN - 10/09/2021
There is not enough positive recognition in this industry. All we ever seem to hear about are complaints. I have had NOTHING but great experiences with Radwell International.
KELSEY T. - 09/09/2021
Great parts! 5 STARS
GOOGLE_REVIEW - 09/09/2021
Easy to shop and purchase items. Quick shipment of product as well. 5 STARS
GOOGLE_REVIEW - 08/09/2021
Got it fast and at a great price! 5 STARS
GOOGLE_REVIEW - 08/09/2021
Great transaction. Thanks Radwell. 5 STARS
GOOGLE_REVIEW - 08/09/2021
Larry from APF rated Radwell excellent in all areas: Promptness- Salesperson - and Pricing!
LARRY F. - 08/09/2021
WOW! UPS Tracking says delivering today! Thank you for the excellent service.
SUE C. - 03/09/2021
Y’all are AMAZING!!!!!!!!!!!!!!!
KELSEY T. - 02/09/2021
In stock, shipped same day, and arrived next day. There was candy in the box to boot! 5 STARS
GOOGLE_REVIEW - 01/09/2021
SUPER GREAT AAA+ ALL THE WAY. This is the company I will use for all my future needs. The people I have worked with are the BEST I have ever worked with in my lifetime and I tell it like it is. They care about your company needs and have great customer service I would recommend Radwell to anyone. Radwell is my GO -TO company. I wish I had found them sooner. They really make my day!
GOOGLE_REVIEW - 01/09/2021
I wanted to express my sincerest gratitude in getting us the computer we needed after hours, we just received the computer and are in the process of trying to get the machine back up and running in less than 24 hours after we had the critical failure. The collaborative effort made by your team and ours was excellent. We here at Acme really appreciate all parties involved. Thank you team RADWELL!!
KEITH C. - 31/08/2021
Fast and Quality Items! 5 STARS
GOOGLE_REVIEW - 27/08/2021
Thank you everyone! Radwell Rocks!! ??. Radwell to the rescue again!
SHELLY K. - 26/08/2021
This was the first time I've used Radwells service. I was pleasantly surprised how well it went. I received the instrument in great condition, packaged well and ON TIME!!! This was huge for my customer. I will be utilizing their services again! 5 STARS
GOOGLE_REVIEW - 25/08/2021
Quick and Easy! 5 STARS
GOOGGLE_REVIEW - 25/08/2021
Way above my expectations and everything went well. 5 STARS
GOOGLE_REVIEW - 25/08/2021
Very timely and the exact component I requested. 5 STARS
GOOGLE_REVIEW - 25/08/2021
Thank you for the update Sharon. It's really appreciated and a pleasure working with you, as I can tell that you work hard at your job. I wish that everyone that I work with had your ethics and drive.
JOHN P. - 24/08/2021
Everyone I talked to was friendly and helpful !
KENNETH A. - 23/08/2021
5 S T A R S !
GOOGLE_REVIEW - 20/08/2021
Great service , fast, and hassle free. 100% recommended 5 STARS
GOOGLE_REVIEW - 20/08/2021
GOOGLE_REVIEW - 20/08/2021
You guys are the best!
WAYNE J. - 17/08/2021
Hello Nancy, Angeline, Gad to help clear this invoice issue. Your team is amazing doing business with.
UFAKABASI A. - 16/08/2021
We received our repair yesterday. The repair was successful. Thank you for your support.
MARK T. - 13/08/2021
Excellent Service that you can trust it. 5 STARS
GOOGLE_REVIEW - 12/08/2021
Excelente! 5 STARS
GOOGLE_REVIEW - 12/08/2021
You're awesome Nikki! Thank you! You are the one that I worked with last time. You know how to get things done.
PARKER E. - 12/08/2021
We would like to congratulate the Radwell team for your service and expedited processing. In just 2 days we received the order from the United States to Brazil. It’s really fantastic.
JOSE C. - 11/08/2021
I wanted to let you know that Rachael was a life saver today. She got me the parts that I needed and her support is AMAZING. Radwell and now CVS is very lucky to have her on the team.
BRYAN Y. - 11/08/2021
We received our repair item and our equipment is back up and running. Great job by the Radwell crew. I understand these repairs can get tricky at times, finding parts for old equipment. As always i am satisfied with Radwells services. Thanks to everyone involved!!!!
PAUL B. - 11/08/2021
I entered my part number online, and Radwells site came up. I verified the part they listed was what I needed, ordered it, and within a few days it had arrived. It was easy. Thanks, Radwell 5 STARS
GOOGLE_REVIEW - 10/08/2021
The right part shipped right! 5STARS
GOOGLE_REVIEW - 10/08/2021
Shipped fast and easy to use! 5 STARS
GOOGLE_REVIEW - 10/08/2021
I got both of my orders last night and tied up our paperwork. I just sent the one product to our end user. You guys are awesome………thanks for the help!
JEFF R. - 05/08/2021
Austin is wonderful and he does a great job!
LISA R. - 04/08/2021
Wanted to let you all know your assistance yesterday was greatly appreciated we received the second motor around 5:30 pm installed and had line running by 6:30 pm. We did manage to get our product shipped out already today and continue running thru the weekend to get everything back on schedule.
GENE W. - 04/08/2021
Econotech rated us good in all areas!
PEERA C. - 04/08/2021
I was notified on time about the lack of one of the ordered parts. Radwell made an effort to locate a replacement on time and ship it together with the rest. Through this process Radwell contacted me to give me all details. Best in class customer support!
GOOGLE_REVIEW - 30/07/2021
Bought a component at almost 5pm Thursday and it arrived Friday morning! That's good service! 5 STARS
GOOGLE_REVIEW - 30/07/2021
Stacy and Kory are some of the best! They are always very friendly to talk with on the phone and very personable, which nowadays, you don’t hear much about. I just wanted to let you know, about your team members. Thank you and your staff for all the hard work.
CHRIS R. - 29/07/2021
Ordered part on Tuesday afternoon, received the part before noon on Wednesday! The part was installed immediately. Great service and expedited in a very timely manner. The boss didn't even know we had to change the punch/dies manually! Thank you Radwell!.
R K. - 28/07/2021
Hi PLC Center. I recently purchased 2 SR-2 tri-Tronics units from you, my old ones had a recessed tuning button, your ones have a proper knob type, which I have been trying to get even from Tri Tronics. I am absolutely delighted with them, and your guys dealt with okay over the massive mail bill that was originally quoted. Thank you! You are an amazing company and have a great team of people working for you, A very rare thing these days,
JOHN T. - 28/07/2021
Very good source for many mechanical parts new and rebuilt. 5 STARS
GOOGLE_REVIEW - 27/07/2021
Great service. Thank you! 5 STARS
GOOGLE_REVIEW - 27/07/2021
Nikki-Thank you for the GREAT customer service!
MICHAEL B. - 27/07/2021
Delivery is fast and I am satisfied with the product. 4 STARS!
GOOGLE_REVIEW - 23/07/2021
Prompt shipment. Good communication. 5 STARS
GOOGLE_REVIEW - 23/07/2021
Excellent customer service. We needed a part immediately. When I called for the estimated ship date (site saying 7-10 days) they were wonderful, part was pulled and they were getting ready to ship as we were speaking! Incredible company, incredible customer service. 5 STARS
GOOGLE_REVIEW - 23/07/2021
Hello Niosha, Thank you for getting the replacement part here so quickly! I appreciate it!
GERMAN G. - 21/07/2021
Repair order 13349786 The Lenze drives you repaired are working great & you saved us a lot of money !
BRIAN P. - 21/07/2021
I want to commend your team and internal processes. We sent a part in to be repaired yesterday and it's already completed and on it's way back to us! Absolutely fantastic! I want to give a huge shoutout to Diane for excellent communication and customer service! She went out of her way to check on our part and answered my questions quickly and was friendly throughout the whole process!
ANONYMOUS - 21/07/2021
Johnathan Earl was awesome!
SHANICE W. - 21/07/2021
Hi Jack, Kevin, We reinstalled the Servo drive and motor and got everything back up and running. Thank you again for your help, quick turnaround time and help over the phone! We couldn’t have done it without you guys!
FRANK G. - 19/07/2021
5 STARS!!!!
GOOGLE_REVIEW - 19/07/2021
Everything looks great good service! 5 STARS
GOOGLE_REVIEW - 19/07/2021
Very useful company - a lot of parts new or repaired and easy to obtain online or with a phone call and get shipped. 5 STARS
GOOGLE_REVIEW - 19/07/2021
Thank you very much Radwell! I don't know if you realize this but for a small business- your service has been a BIG deal. In the past few days you have saved me on three separate occasions. I cannot thank you enough.
JASON L. - 19/07/2021
5 STARS!!!!!
GOOGLE_REVIEW - 16/07/2021
Servicio rápido y seguro de USA México 5 STARS
GOOGLE_REVIEW - 16/07/2021
Wanted to thank you all for getting my order out to us so fast! My machine was up and running last night finally!
SCOTT M. - 16/07/2021
Thank You to Allisson L. for helping us !
DONALD K. - 14/07/2021
GOOGLE_REVIEW - 13/07/2021
They got what we needed to us ASAP on a rush order! Very much appreciated! Thanks Radwell! 5 STARS!
GOOGLE_REVIEW - 13/07/2021
GOOGLE_REVIEW - 13/07/2021
Got just what we needed! 5 STARS
GOOGLE_REVIEW - 12/07/2021
I wanted to quickly mention what a great job Ismail Polat did helping me source some valves. He was incredibly knowledgeable (I'm really sick of sales people who don’t know a thing about hydraulics) and super helpful.
CASEY N. - 12/07/2021
On time. As advertised. 5 STARS
GOOGLE_REVIEW - 12/07/2021
Not a thing to improve on! Very good and fast too! A great job! 5 STARS
GOOGLE_REVIEW - 09/07/2021
4 STARS!!!!
GOOGLE_REVIEW - 09/07/2021
Always the best! 5 STARS
GOOGLE_REVIEW - 09/07/2021
A good & serious seller! 5 STARS
GOOGLE_REVIEW - 09/07/2021
Love Radwell :) 5 STARS
GOOGLE_REVIEW - 08/07/2021
Radwell was excellent in service and delivery. Will use them again. 5 STARS
GOOGLE_REVIEW - 08/07/2021
Fast and courteous! 5 STARS
GOOGLE_REVIEW - 08/07/2021
Always the best! 5 STARS
GOOGLE_REVIEW - 08/07/2021
Excelente 5 STARS
GOOGLE_REVIEW - 01/07/2021
Good quality. Fast transport! 5 STARS
GOOGLE_REVIEW - 30/06/2021
Continually good service! 5 STARS!
GOOGLE_REVIEW - 30/06/2021
Ryan, your team is fantastic! We received the part today. Thank you again for getting this done, with such a short time window! Monica- Kraft order 13363859
MONICA L. - 30/06/2021
Jake- I can’t tell you how much I appreciate your customer service efforts on my order. When things are crazy on our end: having a Vendor staying on top of it and reminding us of cut off times is priceless. We acknowledge and appreciate Radwell and YOU!! I get excellent customer care… PLUS you guys send candy in with the parts!!
LISA N. - 30/06/2021
You guys are awesome. We had machinery down and needed a package next day, Saturday delivery, and you come through big. I really appreciate it!!
JENNY H. - 29/06/2021
5 STARS!!!!!
GOOGLE_REVIEW - 28/06/2021
Got my order on time no problems! 5 STARS
GOOGLE_REVIEW - 28/06/2021
Great experience 5 STARS!
GOODLE_REVIEW - 25/06/2021
Great experience as usual and the fast shipping really saved the day for us! 5 STARS!
GOOGLE_REVIEW - 25/06/2021
They had the part in stock, at a reasonable price. They shipped it NDA at our request, we got our machine up and running the next day. We can't ask for more. 5 STARS
GOOGLE_REVIEW - 23/06/2021
Excellent! I always find and get what I am looking for. 5 STARS
GOOGLE_REVIEW - 23/06/2021
I used the online service, it was fast & easy. Delivery was on time. I will use this again. 5 STARS
GOOGLE_REVIEW - 23/06/2021
Quick shipping- Item as described. 5 STARS
GOOGLE_REVIEW - 23/06/2021
Great price, website, communication, shipping, and quality of product! 5 STARS
GOOGLE_REVIEW - 18/06/2021
Ordered and got part 3 days later fast shipment. 5 STARS
GOOGLE_REVIEW - 18/06/2021
Great Service, Great Delivery! 5 STARS
GOOGLE_REVIEW - 17/06/2021
GOOGLE_REVIEW - 17/06/2021
Quote 13315621 Jose rated us" Excellent" in promptness, Salesperson and pricing!
JOSE S. - 17/06/2021
Radwell Rocks!
OSCA S. - 17/06/2021
It was painless and shipped quickly. 5 STARS
GOOGLE_REVEIW - 15/06/2021
We got the correct part, good service and quick shipping. 5 STARS
GOOGLE_REVEIW - 15/06/2021
Radwell is becoming more and more a major part of our operation! Please thank everyone at Radwell for keeping us up and running time and time again! Chris
CHRIS C. - 15/06/2021
Jonathan is always on top of it and we love working with him!
MOTION I. - 14/06/2021
Deanna You are great! Thank you so much for this information. This is a very critical delivery for our company. Radwell has always come thru for me. I’ve done many transactions over the years with Radwell. Thank you for all you have done to get me out of a jam.
RANDY S. - 14/06/2021
Pump is here - thank you. A lot of people don't understand automotive , obviously you do. You have shown fantastic customer service, and done a great deal to help us out. I don't soon forget those things. A lot of people could learn from you!
JOHN M. - 14/06/2021
Hi Connor- We truly appreciate the quick response. This is why we want to add Radwell as a Dealer!
DEBORAH C. - 11/06/2021
Quick shipping, stock availability is good, price is fair market on most items. 5 STARS
GOOGLE_REVEIW - 10/06/2021
It was packaged extremely well. 5 STARS
GOOGLE_REVEIW - 10/06/2021
5 STAR service!
GOOGLE_REVEIW - 09/06/2021
Smooth, everything was great. 5 STARS
GOOGLE_REVEIW - 09/06/2021
I appreciate the outstanding customer service I received from Austin B yesterday!
RENE'E - 09/06/2021
Received our packages like they promised was very impressed , Will use them again in the future. J.R 5 STARS!
GOOGLE_ R. - 08/06/2021
The items we needed are out of stock everywhere else. The order arrived fast. 5 STARS!
GOOGLE_REVEIW - 08/06/2021
They were able to provide two electronic components that nobody else seemed to still have, the price was reasonable, and the delivery was earlier than promised. Dealing with them was 100% excellent. 5 STARS!
GOOGLE_REVEIW - 08/06/2021
Thanks for the personal and fast service we received to get the parts we needed on a rush.
FREDERICK S. - 08/06/2021
Ordered a machine board and my machine didn't recognize it. Contacted Sherri in customer service and she expedited a replacement board for next day delivery. Replacement board worked as it should. Very Happy
TODD M. - 08/06/2021
A good experience.
CONSTANTIN S. - 05/06/2021
Radwell es una gran empresa y quiero trabajar es esta organización.
CARLOS G. - 03/06/2021
I have ordered product from you before for different clients. As always, your support has been great. Thank you!
DENNIS L. - 03/06/2021
Quick delivery as promised. Parts were as described. 5 STARS
GOOGLE_REVIEW - 02/06/2021
Great service! 5 STARS
GOOGLE_REVIEWS - 02/06/2021
Accurate description, part came without delay, fit up perfectly. 5 STARS
GOOGLE_REVIEWS - 02/06/2021
A sales representative from Franklin IN came by & picked up the part for repairs the same day I spoke with Jonna & Kayla from Radwell. Awesome service. Couldn't expect better customer care.
RICK M. - 28/05/2021
Thank you so very much! I received my order today. I appreciate your fast response and excellent work.
LISA C. - 27/05/2021
Good and Quick! 5 STARS
GOOGLE_REVIEWS - 27/05/2021
Great Company to deal with. 5 STARS
GOOGLE_REVIEW - 27/05/2021
Love it!. Great and fast service. 5 STARS
GOOGLE_REVIEW - 25/05/2021
Product as promised ! 5 STARS
GOOGLE_REVIEW - 25/05/2021
Thank you so much, Lucy. I need to take a moment to tell you that I appreciate how helpful and quick you are! Every time I’ve reached out to you for help with an order, you are so responsive, and that is rare nowadays. Thank you
MARSHA A. - 25/05/2021
I appreciate the help Allison always gives me.
THOMAS H. - 24/05/2021
Rachel and Kassy could not do a better job, its just not possible. The customer service these two ladies provide day in & day out, is absolutely second to non.
ADAM C. - 24/05/2021
Rachael & Kassy could not do a better job, its just not possible. The customer service these two ladies provide day in & day out, is absolutely second to none.
ADAM C. - 24/05/2021
GOOGLE_REVIEW - 24/05/2021
Fast and as described - thank you 5 STARS!
GOOGLE_REVIEW - 21/05/2021
Had the part. Got it overnight. Problem solved! 5 STARS
GOOGLE_REVIEW - 21/05/2021
Very Good so far!
KENNETH A. - 21/05/2021
Shipped quick and arrived just as described. 5 STARS
GOOGLE_REVIEW - 19/05/2021
Prompt, efficient, accurate. 5 STARS
GOOGLE_REVIEW - 19/05/2021
Fast and as described - thank you 5 STARS
GOOGLE_REVIEW - 19/05/2021
Kayla is doing an excellent job servicing our company. Thank you Kayla for the extra effort you put into my RFQ's.
BRIAN V. - 19/05/2021
Teresa- Thank you for the clarification and what I will say is excellent customer service! I hope you have a wonderful afternoon.
STEVE N. - 17/05/2021
Great customer service and fast delivery. Will definitely be back for more items! 5 STARS
GOOGLE_REVIEW - 17/05/2021
I really liked the price and the prompt delivery. 5 STARS
GOOGLE_REVIEW - 17/05/2021
Everything was great. The part got here quickly and it fixed my problem! 5 STARS!
GOOGLE_REVIEW - 17/05/2021
Got the valves in this morning. Got our machine up and running before the manufacturer even answered me back with a quote! We appreciate the speedy response and getting us back up and running. Thank you Aaron and the Radwell Team
PRESTON E. - 14/05/2021
GOOGLE_REVIEW - 13/05/2021
Muy comodo, te notifican en el instante y el producto es lo que esperaba. Very convenient and they notify you instantly. The product is what you expected. 5 STARS!
GOOGLE_REVIEW - 13/05/2021
It was processed fast and they saved me a-lot of money ! 5 Stars
GOOGLE_REVIEW - 13/05/2021
Radwell’s service and repair work brought our Tin Lizzie 18 quilting machine back to life. I highly recommend them for repair needs.
WILLIAM H. - 13/05/2021
Juan rated us excellent in all areas and stated there was nothing we needed to improve on with his experience!
JUAN P. - 11/05/2021
Just keep on doing what you have been doing!
NEIL H. - 09/05/2021
5 STARS!!!!
GOOGLE_REVIEW - 07/05/2021
Natasha did an excellent job answering all my questions. After asking her title(Customer Satisfaction Coordinator) he wanted to thank her for her professional “coordinating.”
JEFF G. - 07/05/2021
Hi Jonathan and Cathy, We received our servo drive back today and it works great! I’d like to Thank you and your team. This was our first time working with you and we look forward to doing a lot more business in the future. Your talented team and fast turnaround is greatly appreciated. We here at the Ashland plant Thank you
ANDREW T. - 07/05/2021
Thank you Radwell! Zack S and the team were very informative and a great help with getting my order processed quickly!
JERRY F. - 05/05/2021
Very happy as always with quality and fast shipping of parts. 5 Stars
GOOGLE_REVIEW - 05/05/2021
5 Stars Everything I have purchased was delivered in a timely fashion and also was the correct parts needed!
GOOGLE_REVIEW - 05/05/2021
Excelente es 5Stars!
GOOGLE_REVIEW - 04/05/2021
Website is easy to use, prompt shipping. As described. 5 STARS
GOOGLE_REVIEW - 04/05/2021
Thank you for the quick service. The parts arrived this morning and we have the machine up and running! Plus the maintenance guy liked the “treats”. We need to order more from you !
TONY H. - 30/04/2021
5 STARS!!!!
GOOGLE_REVIEW - 30/04/2021
Best spot I have found for older surplus Allen-Bradley supplies! 5 Stars
GOOGLE_REVIEW - 30/04/2021
Radwell gets me the parts I need when I need them. 5 Stars
GOOGLE_REVIEW - 28/04/2021
5 Stars! Every time I need something these guys have it! Always fast delivery and excellent customer service!
GOOGLE_REVIEW - 28/04/2021
Very quick and convenient 5 Stars
GOOGLE_REVIEW - 28/04/2021
Quick response Quick shipping Best price around for an obsolete part 5 STARS Thanks- Deborah!
GOOGLE_REVIEW - 28/04/2021
I couldn’t of been more satisfied with my experience. Everyone I dealt with was excellent. I shipped you a part next day air on a Monday and you had the repaired part in my hand on Wednesday. I installed the unit and started the chiller. The customer was very pleased with the outcome. Thank you again .
JIM T. - 28/04/2021
Muy bien! 5 Stars
GOOGLE_REVIEW - 23/04/2021
Fast and good service! 5 Stars
GOOGLE_REVIEW - 21/04/2021
They had the obsolete part we needed and we got it very quick! 5 Stars
GOOGLE_REVIEW - 21/04/2021
Radwell' s customer service was very helpful and the part I ordered arrived soon and works great! Thank you 5 Stars!
GOOGLE_REVIEW - 21/04/2021
I knew that you have a great team and your inventory is very good. Your responses and shipping times have also improved. Excellent job!
ELISEO D. - 16/04/2021
Jonathan, Thank you for the update and for the OUSTANDING customer service experience. For what it is worth, I wanted to say that I rarely encounter a company as efficient in their processes and services as Radwell. This is my first experience with your organization, and I have been pleased and my expectations exceeded with every step of this association.
KEVIN H. - 15/04/2021
Thank you for the fast service!! 5 Stars
GOOGLE_REVEIW - 15/04/2021
Very good quality and extremely fast shipping. The orders have always been correct. Fair pricing. 5 Stars
GOOGLE_REVEIW - 14/04/2021
Great ship time! 4 Stars
GOOGLE_ F. - 14/04/2021
Fast service and delivery 5 Stars!
GOOGLE_REVIEW - 13/04/2021
The product is what I expected and the shipping time was excellent. 4 Stars
GOOGLE_REVIEW - 13/04/2021
Radwell let me know the old-style count/controller was in stock and they shipped it the same day and it worked A-OK. They have purchased used/good parts from me and they handled everything well. They have so much stuff!!! 5 STARS
GOOGLE_REVIEW - 13/04/2021
Radwell is a fine component supplier!
ORLA V. - 12/04/2021
Fair price, quick delivery....I would certainly recommend. 5 Stars
GOOGLE_REVIEW - 09/04/2021
Site was clean of needless info; data was accurate; process was quick. What’s not to like ? 5Stars
GOOGLE_REVIEW - 09/04/2021
Super fast response, top notch service!
JAY C. - 09/04/2021
One word.....EASY 5 Stars
GOOGLE_REVIEW - 07/04/2021
Parts I needed showed up quickly and in good shape. 5 Stars!
GOOGLE_REVIEW - 07/04/2021
Hello Kassy, Thank you for your follow up, support and confirmation of dispatch details.
JOSEPH D. - 07/04/2021
Radwell has always met my needs and expectations. Very easy to work with and super fast on the shipping. Thanks for being there for us!
GOOGLE_REVIEW - 07/04/2021
Teresa, Yes, drive has been running since yesterday with no problems. Machine in pushing out parts – 12 HOURS per day. Thank you for all your help on this order.
DEBRA S. - 07/04/2021
Quick AND Professional! Excellent in all areas.
OSCAR R. - 07/04/2021
Pleasure doing business with you.
BENNY Y. - 06/04/2021
My sales representative Julia O. was so nice and helpful. And although my original on-line order didn't go through. She made me feel that I made the right choice in purchasing my items from Radwell. I buy components all the time. She made my experience with Radwell 5 stars!
ROBERT S. - 06/04/2021
Excellent customer service and very fast shipping. I am completely satisfied with my interactions and purchase. 5 Stars
GOOGLE_REVIEW - 05/04/2021
Excellent service- Very pleased! 5 Stars
GOOGLE-REVIEW - 05/04/2021
Great Service! 4 Stars
GOOGLE_REVIEW - 05/04/2021
Alejandro rated us EXCELLENT in the areas of Salesperson, Pricing, and Promptness!
ALEJANDRO Q. - 31/03/2021
Fastest and has it in stock! 5Stars!
GOOGLE_REVIEW - 31/03/2021
Good supplier, good prices, good communication and fast delivery. Thank you Radwell! 5 Stars
GOOGLE_REVIEW - 30/03/2021
5 Stars! I’m very satisfied with the product and with the prompt delivery time, I will for sure be ordering from you in the future. Your price’s are a bonus. Thank you
GOOGLE_REVEIW - 30/03/2021
They did amazing. Unfortunately my boss had purchased the item already and I had to return the item I purchased. They have been accommodating and very responsive in assisting me with my return. 5 Stars!
GOOGLE_REVIEW - 30/03/2021
5 Stars! Went very smooth. Radwell had the parts I needed and were easily found without extra searching. Delivered quickly as requested no problems...
GOOGLE_REVIEW - 30/03/2021
Fast service
URSULA B. - 30/03/2021
Easy to deal with, usually can find what I'm looking for on their site. 5Stars
GOOGLE_REVIEW - 26/03/2021
Great place to find obsolete parts and equipment. 5Stars
GOOGLE_REVIEW - 26/03/2021
Very easy to order on line and accurate. Speedy delivery. Quality products at competitive prices. 5 Staras
GOOGLE_REVIEW - 26/03/2021
Thank you for the information about being able to repair my items. I really appreciate Radwell International working to supply industrial electronic devices at such a cost savings!
DAVE M. - 25/03/2021
GOOGLE_REVIEW - 19/03/2021
I always have good luck with locating items at Radwell! I can get the items we need for repairs at a great price and in a timely manner. 5 Stars
GOOGLE_REVIEW - 19/03/2021
EXCELLENT!!!! 5Stars
GOOGLE_REVIEW - 19/03/2021
They had what I needed in stock, they shipped it out next day air, at my request, it arrived on time and my production machine was back up and running! The equipment manufacturer needed to bring it in from Europe and wanted to charge almost twice as much for the part plus international air delivery :( THANK YOU Radwell!!
GOOGLE_REVIEW - 19/03/2021
Extremely fast service! Totally impressed!
KEVIN H. - 16/03/2021
Radwell has offered, and able to allow my customers, products they could not locate at a great price. The rep I always use is Steven B who is outstanding! Out of all the vendors that I deal with I truly would put his service, professionalism, and communication in the top 5 of inside sales use. I have at times had the customer on the phone and sent a request to Steven and he responded back before I finished writing down all my notes from the customer and we received the quote! Jim B
EMAILED R. - 15/03/2021
Product presentation factual and accurate. Received exactly what I ordered very quickly. 5 Stars
GOOGE_REVIEW - 12/03/2021
la compra se realizo bastante rápido y tienen una gran variedad de productos nuevos y usados que se pueden utilizar ya que están probados eso es un plus, solo estoy a la espera de los productos para probarlos. gracias
GOOGLE_ R. - 12/03/2021
GOOGLE_REVIEW - 12/03/2021
I just received my parts. Thanks for shipping them so fast! This is a huge help since we're working towards a tight deadline and our heated components are at the center of the system we're working on. I can tell Radwell really cares about customer service and that means a lot to me. I'll make sure to use your components for our future production systems
JUSTIN N. - 11/03/2021
Awesome, just awesome! 5 STARS!
GOOGLE_REVIEW - 10/03/2021
Fast easy and shipped received excellent! 5 STARS!
GOOGLE_REVIEW - 10/03/2021
Order Number: 13030116 Item arrived as scheduled, item is as described, item fit the equipment it was ordered for. Excellent service.
ANONYMOUS - 09/03/2021
Todo muy bien! 5 STARS!
GOOGLE_REVIEW - 05/03/2021
First purchase from Web site was easy to navigate and search worked well. Had the components I needed - with purchase options. Pricing realistic for what I bought - great value over some other sources. Shipping cost was reasonable and delivery was rapid. Will shop again. Candy was a nice touch, too.5 STARS!
GOOGLE_REVIEWS - 05/03/2021
Thank you! Thank you! Thank you! 5 STARS
GOOGLE_REVIEW - 05/03/2021
Had the outdated part I needed with a 2 year warranty. Pain free ordering and quick delivery! 5 STARS
GOOGLE_REVIEW - 05/03/2021
It is easy to search for and confirm product availability.4 STARS!
GOOGLE_REVIEW - 05/03/2021
On time just like they said it would be painless ! 5 STARS
GOOGLE_REVIEW - 05/03/2021
5 STARS! Great prices! Very prompt and professional service!
GOOGLE_REVIEW - 23/02/2021
Easy ordering, fast shipping, great price, good products. 5Stars!
GOOGLE_REVIEW - 23/02/2021
Easy to do business with Radwell!!! 5 Stars
GOOGLE_REVIEW - 23/02/2021
Me experience with Radwell was good! 5 Stars
GOOGLE_REVIEW - 18/02/2021
Megan- Thank for your great attention. Regards.Oscar C
OSCAR C. - 17/02/2021
WOW Dave! That response was fast! I appreciate you taking care of my tax cert so quickly.
SHELLIE S. - 16/02/2021
Great price and fast shipping, I would gladly do business with them again and highly recommend the company and their product's to all who need what they sell. 5 Stars!
GOOGLE_REVIEW - 16/02/2021
5 STARS! Exactly on time like promised and the product looks in good shape.
GOOGLE_REVIEW - 16/02/2021
As Tony the Tiger says GRRREAATTTT! 5 STARS
GOOGLE_REVIEW - 16/02/2021
It’s been great. I usually go to Radwell when I have an obsolete part. Whether repair of mine or purchase theirs. 5 Stars!
GOOGLE_REVIEW - 16/02/2021
A big thanks goes to Radwell International and Kayla for a great job on customer service. No other company was able to deliver until Tuesday or Wednesday, Radwell came through with a Saturday delivery. Again thanks to your staff, fantastic job, well done
JEFF S. - 15/02/2021
Part got here two days early and it was less expensive than anywhere else I looked. Definitely order from you again. Thank you
JASON S. - 10/02/2021
Always easy to find, order, and pay for what I need. and the candies are a cool bonus! 5 Stars
GOOGLE_REVEIWS - 09/02/2021
I like their extensive selection of products and price. I was able to navigate their site easily to find my needs- 5 Stars
GOOGLE_REVEIW - 09/02/2021
Great, fast delivery 5 stars!
GOOGLE_REVEIW - 09/02/2021
All together a great experience, one of my two units I sent in for repairs came back not showing clearly. I sent it back for a review. I am grateful for Bernadette as she managed to gracefully handle the issue of my return. Great attitude and customer service made the interaction painless! Thanks Bernadette
HORACIO A. - 05/02/2021
5 STARS! Was easy enough. Items were in great condition.
GOOGLE_REVEIW - 01/02/2021 instruction very clear and user friendly. 2.customer service response fast. fast and goods received in good conditions 5 STARS!
GOOGLE_REVEIW - 01/02/2021
What an awesome experience to work with you both on this issue. Tax issues are never resolved this easy. I appreciate you!
KIM R. - 28/01/2021
GOOGLE_REVIEW - 28/01/2021
Always quick to respond! 5 Stars
GOOGLE_REVIEW - 28/01/2021
Product was quickly delivered and with no problems. 5 Stars
GOOGLE_REVIEW - 28/01/2021
Great customer assistance and rapid responding to my questions. 5 Stars
GOOGLE_REVEIW - 25/01/2021
Got just what I needed and shipped it out same day. 5 Stars
GOOGLE_REVEIW - 25/01/2021
Glenn was awesome. He was very helpful in finding and verifying the part I needed. When I found out where you were I asked if I could pick up, since it was a Friday and I had no heat in my house. It would have been really close to closing time. Glenn stayed until I got there. Top notch customer service! You guys will be my first stop for any future needs and I share my appreciation with anyone who will listen.
COREY B. - 23/01/2021
Teresa, regarding RMA12820963 - P/N24103176, we have installed the board and it works perfectly! Thank you, to you, and all of the crew, that worked hard to resolve the issues. we appreciate it, and will continue to use Radwell. Great customer service.
DUANE K. - 12/01/2021
The item ordered was promptly shipped and was received in good condition one day earlier than predicted. 5 Stars
GOOGLE_REVIEW - 11/01/2021
Very friendly and received our parts promptly! 5 Stars
GOOGLE_REVIEW - 11/01/2021
Cole T. is excellent. Always prompt with responses and willing to help.
JESSICA D. - 06/01/2021
From the customer service rep to Adam assisting me with the parts order, I found all to be professional and courteous people to work with, many thanks to those who assisted me and I wish you all a fantastic 2021, cheers, Greg Prz.
GREG P. - 04/01/2021
Easy to use. Delivery was on time 5 Stars
GOOGLE_REVIEW - 30/12/2020
GOOGLE_REVIEW - 30/12/2020
Smooth and precise- 5 Stars!
GOOGLE_REVIEW - 30/12/2020
Good service, delivered in time, Customer rep was available even during the Holiday season. Excellent supplier and fantastic communication- 5 Stars
GOOGLE_ F. - 30/12/2020
Inside sales did a great job handling my order. Had a component missing a part and they sent it to me ! Just Great!
GOOGLE_REVIEW - 21/12/2020
I loved the teamwork implemented between Mike M, Samantha M, and Elizabeth J, to satisfy me. We love that Mike is able to meet with us as our area representative. First time a vendor has shown up to our site to pick up a part. Kathleen B was also helpful with correcting our mistake with a ship to address!
CARLOS A. - 18/12/2020
Delivered item as promised in a reasonable time frame.
GOOGLE_REVIEW - 17/12/2020
GOOGLE_REVIEW - 14/12/2020
Always have what we need and deliver when they say. 5Stars!
GOOGLE_REVIEW - 14/12/2020
Jake did a fantastic job of quickly responding to questions and facilitated the pricing, availability and shipping of the needed items with knowledge and care. His assistance with this order and our previous orders is greatly appreciated
JENNIFER B. - 10/12/2020
Very Good Service- 5 Stars!
GOOGLE_ R. - 09/12/2020
Great service. Parts were as described and very reasonably priced. Delivery was fast also. Thank you.
GOOGLE_REVEIW - 09/12/2020
YOU GUYS ARE GOOD ! Thanks for all your help
MARY I. - 09/12/2020
Adam,I really want to thank you and your team for helping out on this. After hours and hours of testing the new HMI Touchscreen we found out that something had been changed by the manufacturer. After connecting the original touchscreen version everything worked great with the Intelligent Actuator unit. Your team went above and beyond to help us meet a deadline on this project.
CHRIS K. - 08/12/2020
Gabrielle, thanks for helping us out. We received the contactor yesterday and installed it this morning. The pump is back in service. Gary
GARY W. - 08/12/2020
I wanted to send a note of appreciation for the excellent customer service we have had with your company. I believe Daniel P and Kevin S were involved in this repair. I was extremely happy with the effort that was put in while we tried to get our circuit boards functioning again. It is very refreshing to work with people who care about their quality and have excellent work ethics.
SCOTT N. - 08/12/2020
Radwell -Thank you so much for your help. The pilot burner is installed; I am ready for cold weather!
ERNIE G. - 08/12/2020
Very easy. Works great for me 5 STARS!
GOOGL_REVEIW - 04/12/2020
Yes, Andy T is a wonderful rep. Keep him!
JANE C. - 03/12/2020
Very easy. Works great for me 5 Stars!
GOOGLE_REVEIW - 03/12/2020
Ryan, wanted to thank you again, parts were received and installed and work perfectly!! Appreciate your help with the order and making sure everything got out on time.
CARL B. - 03/12/2020
I would like to put a good word in for Zachary. His service has been incredible and it is a pleasure working with him. He does a great job
MARK O. - 02/12/2020
Thank you very much for your help Niosha. You just made my day ??!
RAMON R. - 02/12/2020
Tea and Jerry have gone overboard to assist me in repairing my range, and it is surely appreciated. In today's environment it seems that most companies have gone to pushing buttons, leaving voice messages etc, than actually giving service. Nice to see that your company does not conform to the new normal, and actually has people who care, doing their job.
ROBERT H. - 02/12/2020
GOOGLE_REVIEW - 02/12/2020
Excellent service .Thank You 5 STARS!
GOOGLE_REVIEW - 01/12/2020
Super fast and reliable! 5 STARS
GOOGLE_REVIEW - 01/12/2020
If they don't have the exact manufacturers part number then they can cross it over for you. This saves me a bunch of time. For parts that have been discontinued by the manufacturer they can find an upgrade part to replace it. Once again, they save me a bunch of time! 5 STARS!
GOOGLE_REVIEW - 01/12/2020
Ordered an item online. Received an order confirmation. Was uncertain of when it would ship so I called customer service. Rep was very helpful. Order came when expected.
GOOGLE_REVIEW - 01/12/2020
Excellent service ratings! Look forward to using your site in the future
DAN H. - 01/12/2020
Great Delivery! * * * * *
GOOGLE_REVIEW - 25/11/2020
Good price, quality product and timely delivery. 5 Stars *****
GOOGLE_REVIEW - 25/11/2020
Our repaired board was received and installed. It worked perfectly! Thank you for the performance of your repairs. We now have heat back in our building Radwell did a Great job, Bob
BOB M. - 25/11/2020
Appreciate your GREAT customer service. You have been a great help with obtaining COVID PPE.
JOHNNY R. - 23/11/2020
Precio, plazo de entrega y cumplimiento en el despacho. Siempre he recibido los productos como fueron informados en su promoción. 5 STARS
GOOGLE_REVIEW - 20/11/2020
Tiffani is a wonderful representative for your company. Her smile comes through her voice on the phone and she is very competent and attentive. Solid follow through as well.
JOEY R. - 20/11/2020
Had what i needed, prompt service, and fast delivery. They also send you a bag of candy ! 5 Stars!
GOOGLE_REVIEWS - 19/11/2020
GOOGLE_REVIEW - 19/11/2020
Easy ordering & quick to ship! 5 Stars
GOOGLE _. - 19/11/2020
Needed some odd lamps for our test equipment. Checked on line with several "suppliers" . Radwell was the only one that had qty and pricing, including overseas shipping at several rates. I ordered on line, got confirmation stating they are checking all details on goods ordered. Next I got an email with all data including invoice and tracking number. This was on the 12 Nov. Received goods this morning in Australia, Tuesday the 17 Nov. ! Perfect as described. Very generous on the bubble wrap. solid packed. With service like this for a first time customer I can only highly recommend them. Goods where in stock and as promised. Shipping was prompt and efficient and not at great expense. Well done ! I can only say, like the big guy said, "I'll be back". Jv
GOOGLE_ R. - 17/11/2020
Radwell is always a good source. Products are accurately described, fairly priced, and delivered as promised. This order was no exception! 5 Stars
GOOGLE_REVIEW - 16/11/2020
Got good assistance and quick shipping from Radwell. 4 Stars!
GOOGLE_REVIEWS - 16/11/2020
I'm emailing you to let you and your manager know that my purchase the other day was a very pleasant experience. The pick up also was easy and pleasant. The fish tank in the lobby was quite impressive I understand that's one of several tanks throughout the company. The final touch was when I opened the box and it was the right part with a bag of candy! Nice touch. Thank you Hana. Keep up the good work. Feel free to share this with your manager. John
JOHN B. - 12/11/2020
Hana-I'm emailing you to let you and your manager know that my purchase the other day was a very pleasant experience. The pick up also was easy and pleasant. The fish tank in the lobby was quite impressive, I understand that's one of several tanks throughout the company. The final touch was when I opened the box and it was the right part with a bag of candy "nice touch". Thank you Haha keep up the good work
JOHN B. - 12/11/2020
Great service and staff- 5 Stars
GOOGLE_REVIEWS - 11/11/2020
Excellent and fast! 5 Stars
GOOGLE_REVIEW - 11/11/2020
5 Stars! Direct and easy shopping. No problems.
GOOGLE_REVIEW - 11/11/2020
Thank you Teresa for your diligence in resolving the ongoing issue with the manufacturer and making this a win win.
MICHAEL L. - 09/11/2020
Sales person Chris W gave the customer an immediate option when the initial option for a new part had a 4 week Leadtime. Customer stated: "Now that is the kind of answer I like to hear!".
MARK T. - 09/11/2020
Received and installed the fan today, Thank you for having what I needed in stock, shipping it promptly, and it working properly. Well done.
DUANE S. - 09/11/2020
Prices are fair and shipping is always done with the utmost respect for the product and the consumer. Pricing was better than anticipated. Purchase was quick and simple. Confirmation email with tracking info. sent at time of shipment. No need for follow-up calls, emails, etc. There's not one thing I can think of that could have been done better or more efficiently!
GOOGLE_REVIEW - 05/11/2020
Prices are fair and shipping is always done with the utmost respect for the product and the consumer.
GOOGLE_REVIEW - 05/11/2020
You guys are all over "It"- you are the BEST!
BILL K. - 02/11/2020
From website, online product selection, to UPS delivery.....outstanding service in all respects. 5 Stars!
GOOGLE_REVIEW - 02/11/2020
Jim, It has been exactly a week now that you came out for a field service call and all is well. Another example of your professionalism (The tip on monitoring the amps) and thoughtfulness towards the client. Your dedication in providing a solution to the issue was outstanding. We really appreciate your tenacity.
ANTHONY H. - 30/10/2020
You folks are always great.
ALLEN S. - 30/10/2020
Excellent site easy to find what I need. No complaints. Radwell always has the parts I need. Truly a great company. Keep up the awesome work ! 5Stars
GOOGLE_REVIEWS - 30/10/2020
I like the fact that Radwell had exactly the part that I needed, and at a great price in my opinion. 5 Stars
GOOGLE_REVIEW - 29/10/2020
Excellent site- easy to find what I need. No complaints. Radwell always has the parts I need. Truly a great company keep up the awesome work.
GOOGLE_REVIEW - 29/10/2020
I am always happy! 5 Stars
GOOGLE_REVIEW - 27/10/2020
Smooth transaction, fast delivery- 5 Stars
GOOGLE_REVIEW - 27/10/2020
Ryan, A quick thanks for getting that power supply to me. That solved the problem! Machine up and running. Scott
SCOTT J. - 27/10/2020
Great online experience, shipping was as expected! 5Stars!
GOOGLE_REVIEW - 26/10/2020
5 Stars! Quick and on time delivery.
GOOGLE_REVIEW - 26/10/2020
Radwell always has the items I need for supporting legacy controls systems and their related hardware. Customer service has been great, and their prompt response to any order (even if its not a rush scenario) gets the shipment into my hands when I need it. They will always be the first place I check for my legacy hardware needs
GOOGLE_REVIEW - 26/10/2020
Wow! You’re awesome! You’ve gone above and beyond! Whoever it is that has moved this unit through the line and to Fedex is VERY appreciated! You’re dedication to helping is very valuable!
THOR J. - 23/10/2020
Danielle has taken care of us vey well. She is very professional and polite. Thank you so much. Your company is the only source for this controller for our dozer..
EDDIE K. - 22/10/2020
Had what I needed, shipped out FAST - a little pricey.
GOOGLE_REVIEW - 21/10/2020
Fast and quality shipping! 5 Stars
GOOGLE_REVIEW - 21/10/2020
5 Stars! Excellent Service!!!!
GOOGLE_ R. - 20/10/2020
They always seems to have the hard to find or discontinued part...
GOOGLE_REVIEW - 20/10/2020
Product was as described and delivered as promised. Contact on order status was documented well with follow through.
GOOGLE_REVIEW - 20/10/2020
Andy, everyone here speaks highly of you and your awesome customer service.
NATHAN P. - 20/10/2020
Thank you for all your help. It is service like this that makes me happy to be a Radwell customer!
BRIAN W. - 20/10/2020
This was my first purchasing experience with Radwell. Everything was handled courteously and professionally. The outdated item was reasonably priced. The item arrived on time as promised. I am happy with the overall experience.5 Stars!
GOOGLE_ R. - 20/10/2020
Items arrived exactly as described, Shipping was perfect and received an unexpected gift (CANDY) that raised a big smile.
GOOGLE_REVIEWS - 15/10/2020
Easy on-line ordering-5 Stars
GOOGLE_REVIEW - 15/10/2020
Thank you for all your help last Friday evening in helping us procure and deliver the SEW unit to Dublin on Saturday morning. Our client was extremely impressed and appreciative of the service we were able to supply. Please pass on my thanks to your engineer and the driver Kev for their help. Service such as this is very hard to come by and I look forward to doing further business with Radwell as a result.
BILLY D. - 15/10/2020
NIkki- you are awesome!
PAM N. - 14/10/2020
The speed of response and ease of ordering is stellar- 5 Stars
GOOGLE_REVIEW - 13/10/2020
Excellent price and quick shipping. Item was exactly what I was looking for. 5Stars!
GOOGLE_REVIEW - 13/10/2020
Customer Connie stated Radwell gets 5 stars for changing the shipping instructions on their order and making it happen asap before leaving the building!
CONNIE K. - 13/10/2020
Kevin, we really appreciate your help getting our power supply repaired. Not many people show the kind of initiative you displayed in resolving the problem. Again, we are thankful for all your help.
MIKE B. - 13/10/2020
Michael, I was originally told this order couldn’t ship out until Thursday, but you guys made it happen so my customer got it on Thursday as needed! I just wanted to take a minute to say THANK YOU for the great job done here. It means a lot these days to see folks who get things done by going an extra step or two to make it happen! Hopefully we will be able to send more work your way. Again, Thank You for the great service displayed
WES B. - 12/10/2020
Shannon- I just checked the tracking and looks like our friends in our Germany location received the parts this morning, so, technically less than 24hrs business day! Great work pulling this job through, and I’m impressed with you and your team’s efficiency. Much better than our other vendors!
ERIC L. - 12/10/2020
Things are going good. Thank you for the great service you guys provide day in and day out!
JOE H. - 12/10/2020
Great service, quality products, great pricing.
RANDALL C. - 11/10/2020
Eric, Thank you very much for the assistance yesterday. We have received the drive. Your company is commended for the rapid turnover and for jumping through hoops to have the drive shipped after your normal shipping time.
TONY C. - 09/10/2020
The online chat was very helpful and I got what I needed right away.
JON H. - 09/10/2020
Right part, decent price, shipped on time :) 5 stars
GOOGLE_REVIEW - 08/10/2020
Right part, decent price, shipped on time.
GOOGLE_REVIEW - 08/10/2020
Superb customer service! I received my order and discovered some of my parts were missing. I called them and spoke to Kaitlin. She told me she would look into it and get back to me. She emailed me back the same day and told me they found my missing parts and would send them right out. But, that's not all. They shipped them overnight! I received them the next day. I know a company is terrific when they make an error and do whatever is necessary, regardless of cost to them, to make it right! Thanks for fantastic customer service, Kaitlin! And, thank you Radwell for letting Kaitlin do her job as it should be done. A+ Company!!
GOOGLE_REVIEW - 08/10/2020
Wicked Awesome!
JAMES W. - 07/10/2020
Radwell is our MVP vendor!
JAMES K. - 07/10/2020
GOOGLE_REVIEW - 06/10/2020
I was looking for a touch pad that's been obsolete for a while. I could not find it anywhere else so I tried Radwell and found something that I was not sure would work. I contacted Cristina S who's been answering my questions for a while now and she was able to confirm that we could indeed use the part. We just received the touch pad and it's working perfectly! It's great that Radwell has staff like Cristina who will answer questions very quickly. Thank you!
ANONYMOUS - 06/10/2020
The part that we required, was shipped to us next day and our plant is up and running! Thank you for your help
JOAQUIN G. - 06/10/2020
Kassy- I just want to start off by saying thank you very much for taking the extra steps and resolving our issue. The staff at Radwell should be very happy to have someone like you on their team. You definitely set the example of what great customer service should be. Thank you!
MATTHEW F. - 06/10/2020
Muy profesionales!
GOOGLE_REVIEW - 05/10/2020
Quick, concise service!
GOOGLE_REVIEW - 05/10/2020
Thank you so much for all of your help, I really appreciate it. It’s people like you, who make my job so much easier.
DAVID B. - 05/10/2020
Easy to order, very fast shipping and great price. 5 Stars
GOOGLE_REVIEW - 05/10/2020
Please pass along our gratitude to those who re-built our knife monitor/computer! Everything works great!!
JAN T. - 02/10/2020
You guys are the best!
TOM C. - 02/10/2020
My guys really like the candies y’all send with the parts I order! Thank you
HENRY D. - 02/10/2020
Always a good experience. I purchase from Radwell quite often. As the manager of the parts room in an old industrial manufacturing facility, I find that most times Radwell has the older parts that I need. I have yet to have an item from them fail. 5 Stars!
GOOGLE R. - 01/10/2020
5 Stars! The vendor was very helpful and solved my issue quickly. Will not hesitate to purchase from them in the future.
GOOGLE R. - 01/10/2020
5 Stars! The item I ordered was in new condition and it was shipped fast.
GOOGLE R. - 30/09/2020
5 Stars! Great prices fast shipping!
GOOGLE R. - 30/09/2020
Thank you Gabrielle! I always appreciate your help and quick responses.
TIM H. - 30/09/2020
We appreciate your follow up. We no longer have to scour the internet for things like power supplies, face masks, or lawn mower parts. We can just get them at the same store!!!
ANONYMOUS - 29/09/2020
Radwell had the part I needed and was able to ship for next day- 5 stars - Google review
ANONYMOUS - 29/09/2020
Efficient service to help me get supplies in a timely manner.
ANONYMOUS - 29/09/2020
Five stars!!! Items were easy to find good pricing. Items were shipped quick and came in in good shape. Google review
ANONYMOUS - 29/09/2020
5Stars! Easy to navigate website!
TERESA K. - 28/09/2020
12640149 You guys seem to always have what we need, and Shannon is awesome to work with, she always has a sense of urgency and is a pleasure to work with. Have an awesome day! Frank S.
FRANK S. - 28/09/2020
Had a tax issue on my receipt. It was corrected promptly with no delay. Radwell offers parts and equipment not available otherwise. Will purchase again.
HUGO D. - 31/08/2020
ANONYMOUS - 19/08/2020
Very good service !
GEORGE G. - 19/08/2020
emailed lucy and Valerie as this was an online order that was flagged due to needing a freight line - the unit was a blower and was bolted to a pallet.
EEP S. H. - 31/07/2020
I used to do a lot of business with Radwell when I worked for another company in California. I always enjoyed doing business with you folks. I am now self employed and still reach out. You work well with the customer even in the situation when something cannot go out on time due to a hold up or set back. Sincerely - Robert F
ROBERT F. - 22/07/2020
The gentleman/ salesperson Aaron W. knows the products and knows the reality of good or used products - he has great insight into alternates!! When we have a project to complete we think of Radwell International but we also request to use Aaron! He helps greatly and instills confidence in the products he is representing.
LINDA M. - 22/07/2020
Fredy treated me with such kindness and courtesy from the beginning. He had a lot of patience while helping me with my order. I was very grateful.
JORGE P. - 17/07/2020
Kyle was awesome to work with and helped me out. Keep up the good work Kyle! Kyle gave excellent service!
DENISE L. - 13/07/2020
Kory Eugene is really a committed person. He does his work well. I am happy to have such a sales representative.
JOSE R. - 10/07/2020
Paul V did a great job with my rush order.
TIM W. - 09/07/2020
Excellent service and help from Linda B!
CARLOS O. - 30/06/2020
Very happy with Radwell and their customer service. Had a problem with shipping carrier. I reached out to my customer service rep and another one was sent the next day allowing me to get the job finished up. Will buy from them again
JASON O. - 23/06/2020
Contacted several employees, internal and external sales as well as support, email and phone, all were VERY professional and very prompt. Radwell should be proud of its staff.
GARY H. - 10/06/2020
It was a pleasure working with Emily and Eric in North Carolina. Prompt and courteous responses to all questions made this a smooth transaction. Thanks.
HOWARD R. - 04/06/2020
This was my first purchase and I will keep coming back as you have excellent lines!
MARILYN R. - 30/05/2020
Allisson, Kathleen, Bruce, and the engineers were just awesome to work with. Allisson was the main one that I worked with during all of this. They were able to rehab a 61 year old piece of equipment. I felt the prices were incredibly reasonable and the warranty that comes standard on the work was quite remarkable. I am glad I have come across them. I will definitely use Radwell when I come across obscure parts that need work! Thank you again everybody!
LISA B. - 29/05/2020
Thank you for everything your company is doing to help keep people safe at a reasonable cost. Ron C
ANONYMOUS - 14/05/2020
Team Radwell thank you all again for your incredible dedication on this rush repair job. I personally cannot even begin to express the level of comfort I have working with your group. Thank you. Exceptional service. James W
ANONYMOUS - 12/05/2020
just wanted to say thank you for helping this repair get through the shop and completed. This part is used on an assembly machine that supplies critical product to hospitals. The part was received yesterday and installed. The machine will now be running 24-7 for the foreseeable future. Thank you everyone! David K
ANONYMOUS - 08/05/2020
Melanie is an outstanding customer service rep! Tthank you for all your help
STEVE B. - 08/05/2020
Kory did an excellent job for me.
MICHELLE M. - 06/05/2020
Thank you for all that you are doing for our company! I shipped 2 boards to you guys and am looking forward to your help in getting our machine back up and running! Maggie-
ANONYMOUS - 05/05/2020
Thank you for the follow up call Russell. I was referred to you all by John J. You all are helping us get the PPE we need to re-open our office. Thank you! Mike S
ANONYMOUS - 05/05/2020
Both sales representatives that helped me were EXCELLENT. I would use Radwell again because of that.
ALEX W. - 04/05/2020
I like to personally thank RADWELL for the generous mask donation. I am sure this will mean a lot to the nurses and staff at the facility. I want to give a special thanks to Adam as he took special interest in what I wanted to do for my daughter, who is a nurse at this facility and how I wanted to protect her and coworkers. I know they are very grateful for the support they all deserve as care givers to our love ones, so once again, Thanks to you all.
ANONYMOUS - 01/05/2020
Very helpful salesman and super fast shipping.
SARA G. - 26/04/2020
I spoke with several representatives. I ordered, cancelled and reordered because our customer erroneously thought that he could find the parts quicker. Your staff was amazingly patient and helpful through the frustrating ordeal. Thank you!
BEVERLY B. - 24/04/2020
Sydney was courteous and efficient .
BRAD C. - 23/04/2020
This is Stephanie from The Pain Management Center. We are very grateful for the very generous donation of masks that we were in desperate need off. Our entire office is now gloved and masked and staying safe thanks to your help. Hope you are well and staying safe also. Thank you
ANONYMOUS - 22/04/2020
Radwell’s assistance has been AMAZING. Thank you so much for all you have been doing. Lynda M.
ANONYMOUS - 22/04/2020
Received our masks yesterday- our employees were in tears they were so happy! As soon as the 80 gallons of sanitizer gets here they will be even more happy!! Loretta C
ANONYMOUS - 21/04/2020
Hi Brian, I just wanted to take a minute to send you an extra thank you for Radwell International donating masks to Virtua Health during this global health crisis. Personal Protective Equipment (PPE) for our front-line teams is crucial and life-saving. Radwell International’s generosity is truly saving lives. If you have any questions or need any assistance, as always, don’t hesitate to contact me. Stay safe and healthy. Thank you! Amy
ANONYMOUS - 20/04/2020
Thank you so much for your generous and thoughtful donation, I cannot understate how much it means to all of us. These masks will go into service on our front line ambulances and first response fire apparatus alongside the masks from our original purchase, and will provide much needed protection to hundreds of our patients, our EMS practitioners, and our firefighters. It is both humbling and inspiring to know that even in the toughest times we may face in this world, there are still caring people who give us reasons to be thankful and resilient against all the world may send our way. From all of us at the Gorham Fire Department, Thank you.
ANONYMOUS - 20/04/2020
Received our masks. Team was thrilled! Thank you for the fast and excellent service. Melanie S
ANONYMOUS - 17/04/2020
The masks are really helping us stay in business. Have a great day! Thanks, Stewart L.
ANONYMOUS - 16/04/2020
I wanted to let you know that we have received our mask order. We appreciate your help! Thanks, Darry B.
ANONYMOUS - 16/04/2020
I recently worked with two Radwell employees, Chad in sales and Alex in purchasing. Alex made me a fair offer on the surplus equipment I was looking to sell, walked me through the process of getting it prepared and shipped to Radwell, and was always quick to respond to my emails when I had questions. Chad was also extremely helpful. I called on a whim on behalf of my fire department trying to get surgical masks which are impossible to find right now, and he was quick to get me information. He was super helpful, great to talk to, and he made the purchasing experience as easy as can be. I look forward to working with Radwell more in the future for both my purchasing and sales, and will be quick to recommend others.
ANONYMOUS - 10/04/2020
Thank you for getting this out to us so quickly. We really appreciated the ease of ordering and the sales help. You went above and beyond!
LYNN B. - 09/04/2020
Mr. Freedman is so kind, professional, and personal. Great employee. He is nice to work with and knows his business!
LINDA M. - 26/03/2020
Radwell is a critical supplier of spare parts that support our pharmaceutical customers. You supply an array of material that allow our customer’s production to remain strong and producing their finished products that support end users worldwide so critical during the current Covid-19 outbreak.
ANONYMOUS - 26/03/2020
Thank you, Steven for your excellent service and follow through with my urgent part order. In these difficult times you were there for us. At Beckman Coulter, we make diagnostic tests that are being used in hospitals and labs around the world that are helping human kind with this horrible virus. Your excellent service will help us continue this journey of helping those in need. Be safe, healthy and virus free- Carl
CARL S. - 26/03/2020
Allisson was outstanding...very helpful and very pleasant to work...Thank you
STEVE P. - 25/03/2020
Kellen is always on top of my requests. I just sent him PO and he's already acknowledged my order! I know I can count on him.
ANONYMOUS - 16/03/2020
Paola, muchas gracias por sus atenciones. "Paola thank you for your attention!"
RAY C. I. - 28/02/2020
Wrong product was mistakenly sent, money refunded swiftly!
PAUL S. - 27/02/2020
Samantha was very patient with me. I didn’t have much info to help her find the product - but she did!.
RICHARD W. - 17/02/2020
We were in a downed situation and Lauren was able to locate a coupler for us get them checked in QA and shipped overnight ..AWESOME JOB TO LAUREN and her TEAM
ANONYMOUS - 14/02/2020
We recently had the opportunity to work with Lauren in sales. Without a doubt she is very sharp, thorough and her work is accurate. Lauren found the part we needed and had our degreasing machine running by 10am this morning--- top shelf experience ---- hope you know how good she is! Mike
ANONYMOUS - 13/02/2020
It was a pleasure to do business with your company. Hopefully we'll be doing business again.
JUDY M. - 13/02/2020
Aaron was my Sales Rep and he was very helpful. Very professional and a very pleasant experience.
LAUREEN L. - 12/02/2020
Niosha has done a great job following through on an order for me!
ANONYMOUS - 05/02/2020
Your company repaired a drive for an older piece of equipment, that is a very high production machine for our firm. I have already recommended you to the electric motor company that confirmed the drive was the problem and also the maker of the printing press who no longer supports the drive. You quoted the 20% upcharge for 48 hour service and when it took you an extra day, you waived that fee without any input from me. Very upstanding, very honest business practice. While I hope I don't need your services often, I absolutely know who I’ll look to and recommend going forward. Shout out to Samantha Martinez, Kathy Beck, Kevin Toth, and Naya Treherne, all of who kept me posted, your tracking is great. Again THANK YOU!!!
LISA M. - 22/01/2020
Customer service is and has always been exceptional! they answer most all questions very well and polite. prompt and courteous service.
KURT S. - 21/01/2020
Verry timely . Receved quote in 1 hr. Sales rep was EXTREMELY pleasant. THX George B. / Ct.
GEORGE B. - 20/01/2020
It was upon sheer luck that I came across your company. So happy I did!! There were parts that your company could acquire in a shorter amount of time than the companies I had been dealing with. Totally a lifesaver! A BIG thank you to Kyle, Branch Manager in the Norcross, GA location. His knowledge and willingness to help me find the parts I needed was outstanding. You don't run across his type of customer service every day. I am so impressed with your company and will keep using your services.
JANETTE C. - 16/01/2020
Tanya's sense of urgency was outstanding and Ryan stayed past 5 to make sure I left with my repair.
ANONYMOUS - 14/01/2020
Thank you for the great service Rachael!
VICTOR W. - 10/01/2020
We are very pleased with the service we received at Radwell. Chad was a wonderful help, very informative, and kind. We will definitely be doing more business in the future.
MEGAN E. - 31/12/2019
We ordered the correct part from Radwell and installed it and it worked like a charm. Thank YOU Radwell for your customer service and tolerance..
DENNIS O. - 20/12/2019
Christopher W. is great! He is on top of his game. His replies are quick and he is very helpful.
CATHY T. - 13/12/2019
Inside sales representative Kellen, is very professional and helpful. Responds quickly to my emails.
GLENDA T. - 11/12/2019
I always deal with Kayla because she returns my requests for quote quickly and accurately and acknowledges my purchase orders promptly. She's awesome!
SUSAN S. - 10/12/2019
Chelsea handles my PO's from AO Smith in NC. She has serviced our account for just a short time but she is doing an excellent job. Very responsive and gets me quotes, confirmations, and tracking in a very timely manner. She is very professional and her efforts are appreciated!! Phil
PHIL H. - 06/12/2019
Gabrielle was quick and efficient. She went above and beyond.
SAMANTHA F. - 05/12/2019
Wow! My PCB was delivered on Monday at 8:58am for repair. I received the repaired part the next morning in California at 10:20am with 10 components replaced. Unbelievable turnaround! I’m impressed!
DAVID O. - 03/12/2019
Would like to thank technician Don J. in the Indiana branch for the work he did on our plc. Everything is working great. He did an awesome job. Thank you
PETE R. - 26/11/2019
Thanks for your help guys!
RICARDO M. - 22/11/2019
Thomas D has been very helpful to our company guiding us with technical advice when needed. National Roll Kote.
MARTY D. - 19/11/2019
The repaired part was finished in three days and worked flawlessly! Thank you! Kevin: Facilities Engineering Manager
ANONYMOUS - 18/11/2019
Jeff was very helpful in placing an order for a part needed as our equipment was down!
SHARON H. - 15/11/2019
I Love the service!
JASON S. - 14/11/2019
I have been WOW'd by Radwell several times. My ASM, Holly, has come through for us on many occasions. On customer breakdowns, after hours calls and quick pick up and delivery on rush repairs. I can't say enough great things about her service and dedication to her customers. She really cares and deserves a hundred WOW's!!! Steve - Motion Industrial
ANONYMOUS - 11/11/2019
Service is Good! Congratulations.
JUAN C. D. S. - 11/11/2019
We received excellent customer service by your representative Sharline!
HECTOR H. A. D. - 05/11/2019
Mike and Cody at the Arlington location were awesome! Called at 1:30 Wed and had relays in my hands Thurs at 10:30 AM!
BILL S. - 31/10/2019
You are the greatest ! From Kyle, to Kayla and all the other- kudos to all of you ! Keep up the good work !
SUZANNE R. - 29/10/2019
Thank you HG Control Automation for taking part in our Customer Feedback and lending us your ratings. It is a great feeling to be rated excellent in all fields!
ACCOUNTS P. - 16/10/2019
Response time for follow ups, very good!
ROBERT H. - 09/10/2019
I recently placed an order with Radwell through the Amazon Marketplace. I had questions upon receiving the order and called the 800 number on my invoice. I was impressed with the professional service I received from each representative I spoke with. Immediately appreciated was that each representative introduced themselves by name and took the time to understand the nature of my question. I was quickly connected to the right representative to address my question and resolve my issue. I wanted to take this time to recognize John and Ann who took my call this morning and address my question in a timely and professional manner. I wish every customer care department operated the way Radwell’s department runs. Thank you!
ANONYMOUS - 03/10/2019
No improvement needed with what you do and how you do it - just keep up the good work!
FRANCISO M. - 27/09/2019
"I needed something in a hurry and Samantha was very helpful."
ANONYMOUS - 19/09/2019
Peggy was my sales rep and she was GREAT! She took the time to answer all my questions (i tend to ask a lot) and was very quick to respond to emails and phone calls. This is my first experience with Radwell and it was great thanks to her.
ROBERT K. - 17/09/2019
I was not familiar with Radwell and could not place my order on the first try. I called the 800 # and was connected with Eric. He was attentive and created our account and order was completed. Outstanding customer service Eric!
M A. H. - 04/09/2019
It was a great experience, fast response, professional service, fast shipping. Excellent service.
OMER I. - 03/09/2019
We had a machine down and every day it is down, we lose money. Eric went above and beyond to find our part and get it shipped to arrive next day!
MELISSA M. - 03/09/2019
Michelle gave us an "excellent " rating in all areas: Promptness - Pricing- and Salesperson
MICHELLE P. - 27/08/2019
Both people I usually work with are excellent!. They are TJ r and Zach.
ALINA S. - 26/08/2019
We received the replacement screen we ordered for our unit and although it is great the best part is finding the gum and candies packaged with it. Thank you Radwell for going the extra mile on customer service. Thank you.
ANONYMOUS - 22/08/2019
Great Job on my order! Thank you Lauren
BART P. - 21/08/2019
Yesterday I contacted your Customer Satisfaction group about a purchase my company made that we are having issues with. I spoke to Natasha to help me solve the issue. Not knowing my company used a third party to purchase the item. Natasha handled herself well and represented Radwell well. In the end we found a solution that worked well for my company. Her patience with me didn't go un-noticed and she is a valuable employee for Radwell.
ANONYMOUS - 13/08/2019
Thank you for the sweet treats you send with my orders!
DAVID L. - 03/07/2019
This response is in regard to a warranty return and refund due to damaged product. The Customer Service I received was exemplary. Prompt, best possible resolution.
GREG N. - 18/06/2019
Hana is very polite and efficient. Excellent customer service!!
CONNIE W. - 14/06/2019
Chelsea was excellent, I greatly appreciated her prompt service.
KIRK J. - 07/06/2019
Jeff was on point and got me what I needed, and off the phone very quickly.
WADE S. - 05/06/2019
Love finding those never used surplus items in stock!
GABRIEL S. - 31/05/2019
LaToya did a great job providing me information regarding my order in a prompt manner. Very responsive and knowledgeable
VANESSA P. - 20/05/2019
We have purchased from Radwell/PLC Center in the past and it is always a pleasure. They are polite, efficient and respectful. Thank you for such great service.
JUDITH H. - 03/05/2019
Just a quick note to let you know how pleased we were with the level of customer service we received at Radwell. Without exception, each communication was very quickly responded to, solutions were offered and problems solved. Hats off to Allisson, Tina and Sydney. Sincerely, Monica
ANONYMOUS - 20/04/2019
Mike rated us Excellent in all categories!
MIKE B. - 17/04/2019
Fred rated us excellent in promptness and good in the fields of pricing and sales representative. He also had some suggestions concerning special instructions..
FREDDIE T. - 27/03/2019
I am very pleased to have found the proper parts. Eric made this transaction very easy. Job well done- Excellent in all categories of service.
DAN G. - 08/03/2019
I have never had a bad experience placing an order with Radwell. Everyone is always very pleasant and upbeat.
CAROLYN C. - 07/03/2019
The entire process of working with Radwell has been fantastic. Excellent company to work with and I will definitely be back if I need your services in the future.
GREG D. - 21/02/2019
Very small order...service could not be better. Thanks
LEE H. - 06/02/2019
An "Excellent" rating was given by Roberto @ Regal Beloit, in the areas of pricing- promptness and sales help,
ROBERTO B. - 23/01/2019
Great bunch of professionals to work with! Thank You Frank
FRANK C. - 03/01/2019
Just a nice experience all around.
JEFF M. - 29/11/2018
Good fast service!
NATIONAL E. T. - 12/11/2018
Tim rated us "Excellent" in the areas of prompt service, pricing, and helpfulness of his salesperson!
TIM C. - 31/10/2018
me gusto el tiempo de respuesta de mi solicitud!- I am pleased with the response time!
LUIS A. J. M. - 30/08/2018
Thank you to my salesperson Eric!
ALBERT B. - 13/07/2018
Daniel was great and very helpful in finding the part I needed to order.
SEAN B. - 11/07/2018
I want to let you know that Christopher W went out of his way to make sure a shipment that had to be in Anchorage on Saturday happened even though it was after hours in New Jersey. Due to his exceptional customer service I will make sure that I come back. Thank you !
DANNY C. - 06/07/2018
Quick response and quote receipt for order by calling Customer Service.
PETE W. - 07/06/2018
Eduardo rated us excellent in all three areas - Pricing, Salesperson, and Promptness
EDUARDO A. - 05/06/2018
Great help on what has been a hard to get item at a great price.
ROGER A. - 05/06/2018
Extremely professional staff. Adam was very helpful. Items were shipped quickly and were packaged well
ANONYMOUS - 30/05/2018
Thank you for the excellent help I received from Ryan and the fast service with good pricing.
DON C. - 25/05/2018
Original shipment was damaged. Natalia ( customer service coordinator ) deserves recognition for her pleasant manner, professionalism, and her timeliness in solving this issue. She is a great face for your company.
NICK O. - 17/05/2018
Carl gave Radwell an "Excellent" rating in 3 out of 3 areas!
CARL J. - 02/05/2018
Good people!
CHRIS S. - 30/04/2018
Everyone I talked with were very polite and knowledgeable. They handled my needs quickly and professionally. I will definitely recommend them to others in the future.
JOSH P. - 27/04/2018
Great response time ! Thank you Stacy
DON T. - 17/04/2018
Excellent response time!
AMANDA A. - 16/04/2018
Keep up the good Work!
PALMER S. - 29/03/2018
Kellen is my normal contact, and he is great! Extremely prompt, which means a lot to us. Also very good at problem solving when we have an issue finding correct part. I commend him highly for excellent performance & customer service.
SUSAN P. - 15/03/2018
Good products with great service!
ACCOUNTS P. - 13/03/2018
Glad I found you!
WAYNE G. - 12/03/2018
The service writer was very helpful and prompt.
STEVE T. - 08/03/2018
I've had great service so far. Keep up the good work.
WEBSITE G. C. - 07/03/2018
Our sales rep Steven was great. He answered all of our questions, was attentive and, responded quickly!
THERESA R. - 02/03/2018
Hands down the BEST Customer Service that I have experienced in many years! Thank You!!
C. R. - 01/03/2018
Kyle was very quick with my quote response and any other questions I had. I appreciate the quick service! Thank you.
ACCOUNTS P. - 20/02/2018
Everything was excellent!
MANUEL R. G. - 29/01/2018
You serve an important service to companies like ours that support our legacy designs, while we attempt to move our customers into the future. Thanks!
HOWMAN E. - 23/01/2018
Oscar was very helpful and provided me with all the assistance I needed quickly. djofre
ACCOUNTS P. - 14/11/2017
Matt Cranney and Ryan Batdorf are very helpful and very nice and very polite. Cannot say that about every company we do business with these days. Scale of 1 – 10 you would receive a 15….
ANONYMOUS - 17/10/2017